Windows 8 and 8.1 Forums

BSOD on ntoskrnl.exe

  1. #1


    Posts : 2
    Windows 8.1 64-bit

    BSOD on ntoskrnl.exe


    Hi,

    I'm getting frequent blue screens which apparently occur from ntoskrnl.exe. Please see attached zip file from SF Diagnostic Tool

    Thanks in advance

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Sorry for the delay in responding. There just aren't that many people who do BSOD analysis, so at times we get a bit overwhelmed!

    This device has problems in Device Manager:
    Not Available ACPI\SMO8800\1 The drivers for this device are not installed.
    This is most likely the Dell Free Fall Sensor. Please download and install the latest, Win8.1 compatible driver for this device.

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    qicflt.sys Thu Jul 1 21:46:34 2010 (4C2D44FA)
    QicFilterDriver-64Bits from Quanta Computer/Dell Webcam Driver
    http://www.carrona.org/drivers/driver.php?id=qicflt.sys

    HECIx64.sys Tue Oct 19 19:33:43 2010 (4CBE2AD7)
    Intel Management Engine Interface
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys

    BazisVirtualCDBus.sys Mon Aug 8 14:11:12 2011 (4E4026C0)
    WinCDEmu virtual CDROM driver - Bazis Inc
    http://www.carrona.org/drivers/driver.php?id=BazisVirtualCDBus.sys

    In addition, I'd suggest that you check the drivers below that are dated earlier than 26 Oct 2013 (the release of Win8.1) and ensure that all of those are truly compatible w/Win8.1

    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Fri Nov 15 14:11:57.965 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\111513-14781-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.16422.amd64fre.winblue_gdr.131006-1505
    System Uptime:0 days 0:00:40.693
    Probably caused by :wininit.exe
    BugCheck EF, {ffffe00002fc6080, 0, 0, 0}
    BugCheck Info: CRITICAL_PROCESS_DIED (ef)
    Arguments: 
    Arg1: ffffe00002fc6080, Process object or thread object
    Arg2: 0000000000000000, If this is 0, a process died. If this is 1, a thread died.
    Arg3: 0000000000000000
    Arg4: 0000000000000000
    PROCESS_NAME:  wininit.exe
    BUGCHECK_STR:  0xEF_2fd1040
    FAILURE_BUCKET_ID: 0xEF_2fd1040_IMAGE_wininit.exe
    CPUID:        "Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz"
    MaxSpeed:     2300
    CurrentSpeed: 2295
      BIOS Version                  A19
      BIOS Release Date             09/07/2012
      Manufacturer                  Dell Inc.         
      Product Name                  Dell System XPS L702X
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Nov 15 13:05:02.047 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\111513-12906-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.16422.amd64fre.winblue_gdr.131006-1505
    System Uptime:0 days 0:00:13.774
    *** ERROR: Module load completed but symbols could not be loaded for Ntfs.sys
    Probably caused by :Ntfs.sys ( Ntfs+16e57 )
    BugCheck 24, {b500190637, ffffd00022c23c18, ffffd00022c23420, fffff80000915e57}
    BugCheck Info: NTFS_FILE_SYSTEM (24)
    Arguments: 
    Arg1: 000000b500190637
    Arg2: ffffd00022c23c18
    Arg3: ffffd00022c23420
    Arg4: fffff80000915e57
    PROCESS_NAME:  svchost.exe
    BUGCHECK_STR:  0x24
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    FAILURE_BUCKET_ID: 0x24_Ntfs+16e57
    CPUID:        "Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz"
    MaxSpeed:     2300
    CurrentSpeed: 2295
      BIOS Version                  A19
      BIOS Release Date             09/07/2012
      Manufacturer                  Dell Inc.         
      Product Name                  Dell System XPS L702X
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Nov 15 06:55:46.234 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\111513-12531-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.16422.amd64fre.winblue_gdr.131006-1505
    System Uptime:0 days 0:00:36.382
    *** ERROR: Module load completed but symbols could not be loaded for Ntfs.sys
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by :ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+9ce2 )
    BugCheck 162, {ffffe0000427c080, ffffe00000289400, ffffffff, 0}
    BugCheck Info: KERNEL_AUTO_BOOST_INVALID_LOCK_RELEASE (162)
    Arguments: 
    Arg1: ffffe0000427c080, The address of the thread
    Arg2: ffffe00000289400, The lock address
    Arg3: 00000000ffffffff, The session ID of the thread
    Arg4: 0000000000000000, Reserved
    BUGCHECK_STR:  0x162
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  SearchIndexer.
    FAILURE_BUCKET_ID: 0x162_nt!_??_::FNODOBFM::_string_
    CPUID:        "Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz"
    MaxSpeed:     2300
    CurrentSpeed: 2295
      BIOS Version                  A19
      BIOS Release Date             09/07/2012
      Manufacturer                  Dell Inc.         
      Product Name                  Dell System XPS L702X
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Nov 15 02:53:32.050 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\111513-14031-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.16422.amd64fre.winblue_gdr.131006-1505
    System Uptime:0 days 0:00:29.778
    Probably caused by :ntkrnlmp.exe ( nt! ?? ::OKHAJAOM::`string'+e30 )
    BugCheck C000021A, {ffffc00000f708f0, ffffffffc0000005, 6, d466a5e3c0}
    BugCheck Info: WINLOGON_FATAL_ERROR (c000021a)
    Arguments: 
    Arg1: ffffc00000f708f0, String that identifies the problem.
    Arg2: ffffffffc0000005, Error Code.
    Arg3: 0000000000000006
    Arg4: 000000d466a5e3c0
    Arg2: ffffffffc0000005, Error Code.
    BUGCHECK_STR:  0xc000021a_csrss.exe_c0000005
    PROCESS_NAME:  csrss.exe
    FAILURE_BUCKET_ID: 0xc000021a_csrss.exe_c0000005_nt!_??_::OKHAJAOM::_string_
    CPUID:        "Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz"
    MaxSpeed:     2300
    CurrentSpeed: 2295
      BIOS Version                  A19
      BIOS Release Date             09/07/2012
      Manufacturer                  Dell Inc.         
      Product Name                  Dell System XPS L702X
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Fri Nov 15 14:11:57.965 2013 (UTC - 5:00)**************************
    qicflt.sys                  Thu Jul  1 21:46:34 2010 (4C2D44FA)
    HECIx64.sys                 Tue Oct 19 19:33:43 2010 (4CBE2AD7)
    igdkmd64.sys                Wed Dec 12 19:42:26 2012 (50C92472)
    Netwsw00.sys                Tue Feb  5 14:00:21 2013 (511156C5)
    Rt630x64.sys                Fri May 10 05:59:08 2013 (518CC4EC)
    intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
    dump_storahci.sys           Thu Aug 22 07:40:39 2013 (5215F8B7)
    tap0901.sys                 Thu Aug 22 08:40:01 2013 (521606A1)
    nvlddmkm.sys                Wed Oct 23 02:21:50 2013 (52676AFE)
    nvpciflt.sys                Wed Oct 23 02:22:31 2013 (52676B27)
    nvkflt.sys                  Wed Oct 23 02:22:47 2013 (52676B37)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Nov 15 13:05:02.047 2013 (UTC - 5:00)**************************
    BazisVirtualCDBus.sys       Mon Aug  8 14:11:12 2011 (4E4026C0)
    
    http://www.carrona.org/drivers/driver.php?id=qicflt.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=Netwsw00.sys
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
    http://www.carrona.org/drivers/driver.php?id=tap0901.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=nvpciflt.sys
    http://www.carrona.org/drivers/driver.php?id=nvkflt.sys
    http://www.carrona.org/drivers/driver.php?id=BazisVirtualCDBus.sys
      My System SpecsSystem Spec

  3. #3


    Posts : 2
    Windows 8.1 64-bit


    Many thanks

    I will try this and update the thread
      My System SpecsSystem Spec

BSOD on ntoskrnl.exe
Related Threads
Solved BSOD, Ntoskrnl. in BSOD Crashes and Debugging
Hi guys, My laptop crashes showing this BSOD, sometimes it is so frequent may reach 5 times/day sometimes the day passes clearly http://www.sevenforums.com/images/smilies/biggrin.gif Sometimes during browsing and working on it, sometimes when I leave it free/on lockscreen !!...
ntoskrnl.exe BSOD in BSOD Crashes and Debugging
Hi everyone! So I recently bought a new laptop within the last month or so. Its the new line of Asus ROG gaming. i7, 12 GB RAM, GTX 860, Windows 8.1, 1 TB HDD. I've been getting BSODs after playing games such as Batman Arkham Orgins and Borderlands 2. During the game, everything runs smoothly at...
BSOD - (hal.dll - ntoskrnl.exe, etc) in BSOD Crashes and Debugging
Sincerely, my English is not very good (Spanish). Apologies, thank you very much. I've had blue screens, very consistently, I've noticed that when using the Spotify program. is more common. They are the only ones who can help. Under the last minidump. thank you in advance.
Solved BSOD with ntoskrnl.exe in BSOD Crashes and Debugging
Hi! :) For a couple of weeks now I'm using Windows 8.1 (upgraded from a Win 8 installation). Everything went fine until yesterday when I got my first BSOD on Win 8.1. Today it happened again. The causes seem to be the same but I hope for your analysis and help! Thanks in advance :)
BSOD - Ntoskrnl.exe in BSOD Crashes and Debugging
Hi, I have been experiencing shutdowns which I am not sure of the reason behind. I have hibernate and sleep disabled. The computer crashes andshutdown on its own. This is only happening when getting into sleep mode. It will never happen If I am working on the laptop no matter for how long. I...
Solved Ntoskrnl.exe bsod in BSOD Crashes and Debugging
Hello, i have a Problem with my Lenovo S205 in irregular times. In the attachment have I add my Minidump. I hope somebody can help me. I doesnt understand the dump Thanks
BSOD 133 (hal.dll and ntoskrnl.exe) in BSOD Crashes and Debugging
I just built this PC with Windows 8 Pro but have been getting random BSODs (watchdog) that typically occur when the system has to restart after installing new software or drivers. BlueScreenView tells me that the problem files are hal.dll and ntoskrnl.exe (and usbport.sys in one other dump), but...
Eight Forums Android App Eight Forums IOS App Follow us on Facebook