Solved BSODs After Update and Patch

D2U3

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Location
France
Bugcheck BSODs After Update and Patch

Hello All,
**Trying different things, but nothing fixes it, yet. Disabled bluetooth to eliminate one type of error, but the Bugcheck 0x00000109 and event ID 41 Kernel-power, and event ID 7000 Service Control Manager problems persist. your help would be appreciated. Latest SF Diagnostics attached. Thanks**

I've been trying all the preliminary troubleshooting suggestions, but really need some help. I was happy with 8.1 - no BSOD or real technical problems... Until I installed the Tuesday patches. I have had multiple multiple BSODs after Bugcheck 0x00000109 and event ID 41 Kernel-power, and event ID 7000 Service Control Manager (and others) errors. I've checked all drivers, have run driver verifier, did sfc /scannow, uninstalled daemontools, uninstalled AVG, unstalled Comodo firewall (though all three have been loaded and working fine for months). If not the Patch, I did install Microsoft Project which required creating an ISO disk and installing Active@iso burner, which I have also uninstalled. The restore point ran, but didn't help. So, attached is my SF file. If anyone can take a look and offer suggestions, it would be greatly appreciated. Thanks, David
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite P870
    CPU
    I7-3630QM
    Memory
    8 gb ram
    Graphics Card(s)
    NVIDIA GeForce GT 630M
    Sound Card
    Intel & Realtek HD Audio
    Monitor(s) Displays
    Generic PnP
    Screen Resolution
    1600x900
    Hard Drives
    Toshiba MQ01ABD100h
    Internet Speed
    Good
    Browser
    Chrome, Firefox
    Antivirus
    AVG
Had to do a system refresh after driver verifier made it impossible to start. Windows 8 seems to be working with no BSODs. But, why, oh why? Thanks anyway.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite P870
    CPU
    I7-3630QM
    Memory
    8 gb ram
    Graphics Card(s)
    NVIDIA GeForce GT 630M
    Sound Card
    Intel & Realtek HD Audio
    Monitor(s) Displays
    Generic PnP
    Screen Resolution
    1600x900
    Hard Drives
    Toshiba MQ01ABD100h
    Internet Speed
    Good
    Browser
    Chrome, Firefox
    Antivirus
    AVG
Sorry for the delay in responding. There just aren't that many people who do BSOD analysis, so at times we get a bit overwhelmed!

If the system starts to act up again, just reply to this topic and I'll be notified by email.
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
Thanks, hopefully I won't have another problem. 8.1 Update and Patches are working fine now. I'm just a little nervous something could come up. There is still an error with the BTHUSB, so I have Bluetooth disabled - luckily, I don't use it.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite P870
    CPU
    I7-3630QM
    Memory
    8 gb ram
    Graphics Card(s)
    NVIDIA GeForce GT 630M
    Sound Card
    Intel & Realtek HD Audio
    Monitor(s) Displays
    Generic PnP
    Screen Resolution
    1600x900
    Hard Drives
    Toshiba MQ01ABD100h
    Internet Speed
    Good
    Browser
    Chrome, Firefox
    Antivirus
    AVG
We'll be here if you need us. I get notified by email if anyone replies to this topic.
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
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