longnosedgoblin
New Member
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- 4
Any help on this issue would be appreciated.
I bought a new Alienware 14 laptop with Windows 8 installed. A week went by with no issues, I installed Steam and plenty of games but not much else.
Today I had a prompt to install some windows updates and restart, which I did, but on reboot I got a BSOD with the System Thread Exception Not Handled error.
I googled the cause and most posts pointed to a driver error, the fix suggesting going in to safe mode and reinstalling the nvidia driver.
I tried but couldnt get the laptop in to safe mode so in the end I just did a system restore as I didnt have that much installed. During the process of getting it back up and running I updated the Alien Respawn program and this gave me another BSOD (same error). I tried another restore and it got the laptop up and running but had rolled back the nvidia driver to 331.48 from the 331.65 that I had updated to.
The laptop seems ok now but I am worried if I install newer nvidia drivers it will come back.
I can see detailed logs in Alien Autopsy but cant see how to copy them.
Sorry here are the dumps.
I bought a new Alienware 14 laptop with Windows 8 installed. A week went by with no issues, I installed Steam and plenty of games but not much else.
Today I had a prompt to install some windows updates and restart, which I did, but on reboot I got a BSOD with the System Thread Exception Not Handled error.
I googled the cause and most posts pointed to a driver error, the fix suggesting going in to safe mode and reinstalling the nvidia driver.
I tried but couldnt get the laptop in to safe mode so in the end I just did a system restore as I didnt have that much installed. During the process of getting it back up and running I updated the Alien Respawn program and this gave me another BSOD (same error). I tried another restore and it got the laptop up and running but had rolled back the nvidia driver to 331.48 from the 331.65 that I had updated to.
The laptop seems ok now but I am worried if I install newer nvidia drivers it will come back.
I can see detailed logs in Alien Autopsy but cant see how to copy them.
Sorry here are the dumps.
My Computer
System One
-
- OS
- Windows 8