Windows 8 and 8.1 Forums

System Thread Exception Not Handled (nvlddmkm.sys)

  1. #1

    Posts : 1
    Windows 8.1 64 Bit

    System Thread Exception Not Handled (nvlddmkm.sys)

    Hello guys,

    Every time I play a game after a few minutes, I blue screen with the error: System Thread Exception Not Handled (nvlddmkm.sys). Nothing else besides games seem to cause this BSOD.

    I have removed and reinstalled the current nVidia drivers and I ran memtest last night (no errors on 7 passes).

    Thanks for you help in advance,
    Last edited by Omniforce; 13 Nov 2013 at 22:51.

      My System SpecsSystem Spec

  2. #2

    Posts : 5,139
    Win8.1Pro - Finally!!!

    Any particular reason that Secure Boot is turned off?

    Did the system come with 8.1 - or did you update to it? If you updated to it, have you downloaded and installed all the 8.1 drivers from here:
    If not, please do so.

    I also wonder about the other drivers (below) dated prior to the release of Win8.1 (around 26 Oct 2013). Check for updates to 8.1 at the developers website.

    If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions: Driver Verifier Settings

    Also, you may want to start with these free hardware diagnostics (start with the video tests): Hardware Diagnostics
    Please be sure that you're using the laptop on a hard surface (preferably with a laptop cooling pad) as the diagnostics will raise the temps significantly. Monitor the temps with the monitoring software suggested at the website.

    The following is for informational purposes only.
    **************************Wed Nov 13 13:54:13.927 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\111313-25562-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.16404.amd64fre.winblue_gdr.130913-2141
    System Uptime:0 days 10:41:26.663
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Probably caused by :nvlddmkm.sys ( nvlddmkm+4ff602 )
    BugCheck 1000007E, {ffffffffc0000005, fffff80001fca602, ffffd000240a16f8, ffffd000240a0f00}
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff80001fca602, The address that the exception occurred at
    Arg3: ffffd000240a16f8, Exception Record Address
    Arg4: ffffd000240a0f00, Context Record Address
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: AV_nvlddmkm+4ff602
    CPUID:        "Intel(R) Core(TM) i7-3610QM CPU @ 2.30GHz"
    MaxSpeed:     2300
    CurrentSpeed: 2295
      BIOS Version                  5DCN40WW(V2.07)
      BIOS Release Date             10/10/2012
      Manufacturer                  LENOVO
      Product Name                  Lenovo IdeaPad Y480
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    **************************Wed Nov 13 13:54:13.927 2013 (UTC - 5:00)**************************
    AcpiVpc.sys                 Mon May 14 21:18:53 2012 (4FB1AEFD)
    jmcr.sys                    Mon Jul 30 22:57:46 2012 (501749AA)
    SynTP.sys                   Mon Sep 17 18:53:08 2012 (5057A9D4)
    Smb_driver_Intel.sys        Mon Sep 17 18:53:54 2012 (5057AA02)
    HECIx64.sys                 Mon Dec 17 14:32:21 2012 (50CF7345)
    L1C63x64.sys                Sun Mar 31 23:15:17 2013 (5158FBC5)
    IntcDAud.sys                Wed May 22 10:52:52 2013 (519CDBC4)
    NETwew00.sys                Tue Jun 25 15:34:06 2013 (51C9F0AE)
    bcbtums.sys                 Wed Aug  7 11:11:22 2013 (5202639A)
    intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
    dump_storahci.sys           Thu Aug 22 07:40:39 2013 (5215F8B7)
    iwdbus.sys                  Thu Sep 26 17:38:04 2013 (5244A93C)
    nvvad64v.sys                Fri Sep 27 16:25:30 2013 (5245E9BA)
    igdkmd64.sys                Tue Oct  1 13:06:57 2013 (524B0131)
    RTKVHD64.sys                Tue Oct 22 08:31:34 2013 (52667026)
    nvlddmkm.sys                Wed Oct 23 02:21:50 2013 (52676AFE)
    nvpciflt.sys                Wed Oct 23 02:22:31 2013 (52676B27)
    NETwew00.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
      My System SpecsSystem Spec

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