Windows 8 and 8.1 Forums


New PC Build, crashing/hangs in W8.1 and W7

  1. #21


    Brisbane, Australia
    Posts : 21
    Windows 8.1 64bit

      My System SpecsSystem Spec

  2. #22


    Brisbane, Australia
    Posts : 21
    Windows 8.1 64bit


    Wow, looks like my DRAM timing control values weren't changed properly when I thought I had? Am I reading the speccy snapshot correct?
      My System SpecsSystem Spec

  3. #23


    Brisbane, Australia
    Posts : 21
    Windows 8.1 64bit


    Alright I think fixed it up properly this time, still getting the hangs/BSODs associated with windows updates/installation and just 'randomly'

    http://speccy.piriform.com/results/C...KcdwT8UCgGMvAz
      My System SpecsSystem Spec

  4. #24


    Hi

    Now the RAM frequency and timings are correct but CPU might be running overclocked. Now one more thing to check. Please enter BIOS setup and navigate to the "OC Tweaker screen". Make sure OC mode is set to "Manual" . Also set "CPU Configuration--> Overclock mode" to "Auto".

    Those are the default settings "Asrock" recommends.
      My System SpecsSystem Spec

  5. #25


    Brisbane, Australia
    Posts : 21
    Windows 8.1 64bit


    Hey, yep checked those and they were already in the configuration you mentioned
      My System SpecsSystem Spec

  6. #26


    Hi

    Now the hardware part is running fine tuned. Can you upload the latest crash dump file ? . Let us check whether there is any incompatible drivers in the system.
      My System SpecsSystem Spec

  7. #27


    Brisbane, Australia
    Posts : 21
    Windows 8.1 64bit


    Here is the most recent one

    Attachment 31906
      My System SpecsSystem Spec

  8. #28


    Hi

    Some drivers seems to be outdated. Please follow the below steps to update them (before updating the drivers, make sure to uninstall the old versions completely and reboot the system).

    1. Realtek Audio driver.

    Code:
    MBfilt64.sys        Fri Jul 31 09:10:32 2009 (4A7267B0)
    Realtek HiDefinition Audio driver
    Download 64bits Vista, Windows7, Windows8, Windows8.1 Driver only (Executable file) from the below link.

    Realtek

    2. Realtek LAN driver.

    Code:
    Rt64win7.sys        Thu Apr 21 23:45:33 2011 (4DB07445)
    Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC
    Download Win8 and Win8.1 Auto Installation Program (SID:1606893) from the below link.

    Realtek

    3. Etron USB 3.0 driver.

    Code:
     
    EtronXHCI.sys       Fri Jul 20 12:45:46 2012 (500905A2)
    Etron USB 3.0 Extensible Host Controller Driver
    Get the update from http://66.226.78.21/downloadsite/dri...B3(v0.118).zip

    4. Make sure "AMD overdrive" is disabled.

    "Overdrive" is a feature used to automatically overclock the CPU and GPU. Make sure it is not activated in "Catalyst Control Center --> Performance --> AMD Overdrive" (usual location). If it is selected by default, deselect it and reboot the machine.
      My System SpecsSystem Spec

  9. #29


    'Security Processor Loader Driver" is still showing as a problem device.

    Code:
    Security Processor Loader Driver	ROOT\LEGACY_SPLDR\0000	This device is not present, is not working properly, or does not have all its drivers installed.
    To view this device, first boot the system in to "Safe mode " and enable hidden device view.

    Show hidden and unplugged devices in device manager - The IT Community

    Check whether this item located under "Non plug and play devices". If yes, right click uninstall and reboot the machine.
      My System SpecsSystem Spec

  10. #30


    Brisbane, Australia
    Posts : 21
    Windows 8.1 64bit


    Trying to update to the latest realtek audio driver has been a problem as during the setup it says "no driver was supported in this package"

    i installed the previous driver which (R2.72) which was released only a month prior to the latest one, and that worked.

    I've changed/checked everything else

    edit/update:

    Still get the hang/BSOD, as usual the installation of a windows update consistency causes it.

    2 edit/update:

    Just had a hang in safemode while trying to get the minidump files
    Last edited by bananaking; 17 Nov 2013 at 22:25.
      My System SpecsSystem Spec

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