Windows 8 and 8.1 Forums

Bsod crash

  1. #11


    Posts : 10
    Windows 8

    Anshad


    I attempted to update the System BIOS but I got the following error - "InsydeFlash cannot load the driver. Please close all applications. If you run this utility in Windows 8, please run as Administrator". Please note that I ran it as Administrator and the only thing that was open was the usb drive to which I had copied the application....By the way, I removed Norton 360 but nothing has improved. Since the BIOS update was not complete, should I still attach the newly created dump?

      My System SpecsSystem Spec

  2. #12


    Hi

    I assume the BIOS update utility won't run in "safe mode". Anyway, please upload the latest crash dump.
      My System SpecsSystem Spec

  3. #13


    Posts : 10
    Windows 8

    Hi Anshad


    See recent dump files.
      My System SpecsSystem Spec

  4. #14


    Hi

    "Norton" seems to be uninstalled correctly so it is not a problem anymore. A the new crash dump also blames Windows system files, it is tricky to find the real culprit. Please try the below steps one by one.

    1. Perform a clean boot.

    A clean boot will disable all third party services form the system . Please follow instructions from the below link and perform a clean boot.

    Troubleshoot Problem with Clean Boot in Windows 8

    If the system works fine without crashes, refer part two to find the culprit.

    2. If the BSOD happens even in a clean boot state, try uninstalling drivers one by one and check whether the BSOD stops. Often power related issues are caused by network interface drivers. So start with uninstalling wireless driver.

    Open "device manager" and right click on the "Atheroz" wireless LAN driver. Right click and choose "Uninstall". Select "Delete driver" and press OK" button.


    Now try to boot in to normal mode. If not possible, repeat the steps with "Realtek" LAN driver.


    3. If nothing helps, enable "driver verifier" from "Safe mode".

    Driver Verifier - BSOD related - Sysnative Forums

    Next time BSOD happens, hopefully the dump will contain details of the offending driver.
      My System SpecsSystem Spec

  5. #15


    Posts : 10
    Windows 8

    Fantastic!


    This was a very tedious process but well worth it because I was able to isolate the cause of the problem. All the services passed the test. It was the application Comodo LivePC Support Component in Startup. I disabled it and I am no longer having the BSOD issue. I thought that I could use the Add/Remove Programs to remove it but it is incorporated in Comodo and I have no idea if or how that component can be isolated. If you know how to do that then I will appreciate your guidance. If not, then I guess I may have to function with that application being disabled.
    Your help was invaluable in troubleshooting this problem. You are obviously an expert. I truly appreciate all your time, guidance and patience in supporting me to have this issue rectified.
    Thanks again.
      My System SpecsSystem Spec

  6. #16


    Hi

    I am glad that you was able to find the culprit. My recommendation is to fully uninstall "Comodo" at least as a test. If the system works fine, re-install either "Comodo" or "Norton" (only one) . Since "Comodo" is creating problems, i would go with "Norton 360". Whether you choose "Norton" or "Comod" , make sure Windows is up to date and you are using the latest setup downloaded from the respective site.

    Norton : Norton Free Trials

    Comodo : Antivirus Free Trail for 30 Days | Internet Security Free Trial

    If you choose to stay with 'Comodo" , deselect "Comodo Geek buddy" and "Comodo Dragon" and only install the "Comodo internet Security".

    Comodo Internet Security setup | Comodo Internet Security v5.9/5.10
      My System SpecsSystem Spec

  7. #17


    Posts : 10
    Windows 8


    Thanks for the advice. I will do as recommended.

    Again, many thanks.
      My System SpecsSystem Spec

Page 2 of 2 FirstFirst 12
Bsod crash
Related Threads
BSOD and computer crash. in BSOD Crashes and Debugging
Having issues with web browser tabs crashing on load and during use. Computer has also crashed 5+ times now, only once showing a blue screen. The crashes happen while playing games as well as during idle time. (It crashed while I was asleep and it was just idling). This is the .zip file...
Solved BSOD Crash in BSOD Crashes and Debugging
second time within one day i've got this crash (blue screen) "System_Thread_Exception _Not_Handled (klwfp.sys)" i'm windows 8.1 pro user sorry if this thread has been made again...here are the infos from SF diagnostic 34216 hope i didnt missed some step...thx in advance for help :/ also every...
Solved BSOD Crash Win 8 64 bit in BSOD Crashes and Debugging
I've had Windows 8 for more than a month now but didn't have any BSODs These started like 4 days ago. They happen about 3/4 times a day, minimum Please tell me how to fix it. I'll be really thankful. I have attached my SF Diagnostic Report Edit : The error it gives me on the BSOD is...
Kernel_Security_Check_Failure BSOD Crash in BSOD Crashes and Debugging
Hi I just recently upgraded to windows 8 since I got a free copy from MSDN because I take Cisco courses in college and my computer was badly in need of come spring cleaning and good ol'fashion formatting anyways. Recently I've been getting these BSOD Kernel_Security_Check_Failure crashes which with...
BSoD crash in BSOD Crashes and Debugging
PFA the diagnostic zip. Also, AFAIK, all drivers are updated. Please let me know if otherwise. System info on my profile.
bsod ntfs crash in BSOD Crashes and Debugging
Hi there, Im looking for some help with a crash, which this time is saying its re: NTFS. (here is html output from bluescreen viewer app) 295,336
Hey, My month and half old Acer V3 started to give BSOD's, did some sort of recovery and started working again for a couple of hours, if not trying to access any Windows files. If tried to look up error logs etc it gave different versions of the BSOF. So I tried to run Recovery, getting it back...
Eight Forums Android App Eight Forums IOS App Follow us on Facebook