Windows 8 and 8.1 Forums


Constant Bsod's on newly built pc.

  1. #1


    Posts : 7
    Windows 8

    Constant Bsod's on newly built pc.


    Built my pc about a week ago seemed to be working until i started getting constant bsod.

    i have an Asrock z87 extreme 3 and a 4670k an r9 280x by sapphire and 2 x 4gb on corsair 8gb low profile ram.

    the Bsod's often happen when semi intensive task are happening, watching hd videos playing games etc, and always happens when i restart pc after a shutdown or if it wakes from sleep.

    Hope i can get some help thanks.

      My System SpecsSystem Spec

  2. #2


    Posts : 7
    Windows 8


    Can anyone help me?
      My System SpecsSystem Spec

  3. #3


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Sorry for the delay in responding. There just aren't that many people who do BSOD analysis, so at times we get a bit overwhelmed!

    For starters:
    At work we start all repairs with a set of diagnostics. Often they find problems that weren't even expected. It's a waste of time to try to fix software on a system that has hardware problems.
    Please try these free diagnostics for starters: Hardware Diagnostics
    Also, please ensure that you have ALL available Windows Updates (it may take several trips to get them all).
    I suspect temperatures (overheating) and maybe video - start with those tests.

    I'm late for work right now.
    I'll be back either this evening (about 12 hours) or tomorrow AM (about 24 hours)
      My System SpecsSystem Spec

  4. #4


    Posts : 7
    Windows 8


    I completely re installed windows to see if that would help, I have done some testing (cpu and ram) memtest 3 pass's with no errors. Cpu doesn't seem to be over heating at load for about 5 minutes didn't go over 55c and at idle it was always under 30c.

    Will continue testing video card.
      My System SpecsSystem Spec

  5. #5


    Posts : 7
    Windows 8


    Ok after installing drivers and windows updates i started doing a furmark burn in test fan speed got to %50 and max temp was 69c then i got a bsod "Page Fault in non paged area" i have updated video card drivers so could the Video card be the problem? i have attached the Dump from the sf diagnostic tool.

    Thanks for the help so far
      My System SpecsSystem Spec

  6. #6


    Posts : 5,139
    Win8.1Pro - Finally!!!


    If the system crashes while running a stress test - the first suspect is always the component that you were stressing.
    While hardware is most likely (IMO), I still prefer that you rule out all 3rd party drivers before trying to replace the hardware.

    If you've replaced the video drivers, then that would seem to rule them out.
    BUT, there is a older, sometimes troublesome driver still installed ( WPRO_41_2001.sys)

    I would suggest uninstalling it's program (and ensuring that the driver is removed) before moving on to try another video card.
    WPRO_41_2001.sys Mon Nov 7 16:04:48 2011 (4EB847F0)
    CACE Technologies WinPcap Packet Driver
    http://www.carrona.org/drivers/driver.php?id=WPRO_41_2001.sys
    If you do not have another video card on hand, you may have to purchase one to test with. Please be sure to purchase one that you can return (and get your money back) in case the testing proves that the card isn't at fault (this happened with another poster today - luckily he had an older card on hand to test with).

    And, just to be sure (after removing the program), please run Driver Verifier according to these instructions: Driver Verifier Settings

    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Mon Nov 11 15:11:29.402 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\111113-4359-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 0:03:47.012
    Probably caused by :win32k.sys ( win32k!EngAcquireSemaphore+1680 )
    BugCheck 50, {fffff9608003e544, 8, fffff9608003e544, 2}
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
    Arguments: 
    Arg1: fffff9608003e544, memory referenced.
    Arg2: 0000000000000008, value 0 = read operation, 1 = write operation.
    Arg3: fffff9608003e544, If non-zero, the instruction address which referenced the bad memory
        address.
    Arg4: 0000000000000002, (reserved)
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  chrome.exe
    FAILURE_BUCKET_ID: AV_BAD_IP_win32k!EngAcquireSemaphore
    CPUID:        "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3399
      BIOS Version                  P2.10
      BIOS Release Date             07/04/2013
      Manufacturer                  To Be Filled By O.E.M.
      Product Name                  To Be Filled By O.E.M.
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Mon Nov 11 15:11:29.402 2013 (UTC - 5:00)**************************
    WPRO_41_2001.sys            Mon Nov  7 16:04:48 2011 (4EB847F0)
    intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
    ISCTD64.sys                 Tue Nov 27 14:52:34 2012 (50B51A02)
    imsevent.sys                Tue Jan  8 14:33:33 2013 (50EC748D)
    ikbevent.sys                Tue Jan  8 14:34:06 2013 (50EC74AE)
    e1d63x64.sys                Thu May 30 12:00:34 2013 (51A777A2)
    RTKVHD64.sys                Tue Jul 30 08:06:46 2013 (51F7AC56)
    iaStorA.sys                 Thu Aug  1 21:39:52 2013 (51FB0DE8)
    dump_iaStorA.sys            Thu Aug  1 21:39:52 2013 (51FB0DE8)
    TeeDriverx64.sys            Mon Aug 19 13:23:31 2013 (52125493)
    AtihdW86.sys                Tue Sep 24 20:24:18 2013 (52422D32)
    AMDACPKSL.SYS               Tue Sep 24 20:24:41 2013 (52422D49)
    atikmpag.sys                Thu Nov  7 10:49:55 2013 (527BB6A3)
    atikmdag.sys                Thu Nov  7 11:47:15 2013 (527BC413)
    
    http://www.carrona.org/drivers/driver.php?id=WPRO_41_2001.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=ISCTD64.sys
    http://www.carrona.org/drivers/driver.php?id=imsevent.sys
    http://www.carrona.org/drivers/driver.php?id=ikbevent.sys
    http://www.carrona.org/drivers/driver.php?id=e1d63x64.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
    http://www.carrona.org/drivers/driver.php?id=AtihdW86.sys
    AMDACPKSL.SYS - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
      My System SpecsSystem Spec

  7. #7


    Posts : 7
    Windows 8


    I Removed the Video Card and cleaned Drivers With Driver Sweeper, still getting Blue Screens, i'll attach the dmp files.
      My System SpecsSystem Spec

  8. #8


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Were you running Driver Verifier during these crashes? If so, please turn it off now. To do this, open up verifier.exe and select "Delete existing settings", click on "Finish" and reboot the system for the changes to take effect.

    I don't see any ATI drivers in the memory dumps, so I presume that you have physically removed the video card (and, since I see Intel graphics drivers, I presume that you're using an onboard graphics card). That being the case, then this looks like a hardware problem to me. Please start with these free hardware diagnostics: Hardware Diagnostics

    Please post back with the results of the diagnostics and we can move on from there.

    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Tue Nov 12 16:25:36.413 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\111213-5265-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 0:04:49.023
    Probably caused by :ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+10706 )
    BugCheck C8, {0, 1, 0, 0}
    BugCheck Info: IRQL_UNEXPECTED_VALUE (c8)
    Arguments: 
    Arg1: 0000000000000000, (Current IRQL << 16) | (Expected IRQL << 8) | UniqueValue
    Arg2: 0000000000000001
    Arg3: 0000000000000000
    Arg4: 0000000000000000
    BUGCHECK_STR:  0xC8
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  chrome.exe
    FAILURE_BUCKET_ID: 0xC8_nt!_??_::FNODOBFM::_string_
    CPUID:        "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3399
      BIOS Version                  P2.10
      BIOS Release Date             07/04/2013
      Manufacturer                  To Be Filled By O.E.M.
      Product Name                  To Be Filled By O.E.M.
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Nov 12 16:19:41.233 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\111213-5656-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 0:00:40.843
    Probably caused by :ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+1ea45 )
    BugCheck 1A, {41284, 45b1001, 9b85, fffff70001080000}
    BugCheck Info: MEMORY_MANAGEMENT (1a)
    Arguments: 
    Arg1: 0000000000041284, A PTE or the working set list is corrupt.
    Arg2: 00000000045b1001
    Arg3: 0000000000009b85
    Arg4: fffff70001080000
    BUGCHECK_STR:  0x1a_41284
    PROCESS_NAME:  prime95.exe
    FAILURE_BUCKET_ID: 0x1a_41284_nt!_??_::FNODOBFM::_string_
    CPUID:        "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3399
      BIOS Version                  P2.10
      BIOS Release Date             07/04/2013
      Manufacturer                  To Be Filled By O.E.M.
      Product Name                  To Be Filled By O.E.M.
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Nov 12 16:12:33.839 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\111213-4687-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 0:02:36.450
    Probably caused by :ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+3ecfe )
    BugCheck C4, {91, 0, fffffa8006b46080, 0}
    BugCheck Info: DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
    DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
    Arguments: 
    Arg1: 0000000000000091, A driver switched stacks using a method that is not supported by
        the operating system. The only supported way to extend a kernel
        mode stack is by using KeExpandKernelStackAndCallout.
    Arg2: 0000000000000000
    Arg3: fffffa8006b46080
    Arg4: 0000000000000000
    BUGCHECK_STR:  0xc4_91
    PROCESS_NAME:  prime95.exe
    FAILURE_BUCKET_ID: 0xc4_91_nt!_??_::FNODOBFM::_string_
    CPUID:        "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3399
      BIOS Version                  P2.10
      BIOS Release Date             07/04/2013
      Manufacturer                  To Be Filled By O.E.M.
      Product Name                  To Be Filled By O.E.M.
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Tue Nov 12 16:25:36.413 2013 (UTC - 5:00)**************************
    intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
    ISCTD64.sys                 Tue Nov 27 14:52:34 2012 (50B51A02)
    speedfan.sys                Sat Dec 29 15:59:35 2012 (50DF59B7)
    IntcDAud.sys                Wed May 22 10:52:52 2013 (519CDBC4)
    e1d63x64.sys                Thu May 30 12:00:34 2013 (51A777A2)
    SAlpham64.sys               Fri May 31 10:19:10 2013 (51A8B15E)
    RTKVHD64.sys                Tue Jul 30 08:06:46 2013 (51F7AC56)
    iaStorA.sys                 Thu Aug  1 21:39:52 2013 (51FB0DE8)
    dump_iaStorA.sys            Thu Aug  1 21:39:52 2013 (51FB0DE8)
    igdkmd64.sys                Thu Aug  8 10:38:55 2013 (5203AD7F)
    TeeDriverx64.sys            Mon Aug 19 13:23:31 2013 (52125493)
    rzendpt.sys                 Sun Oct 13 21:59:18 2013 (525B4FF6)
    rzudd.sys                   Wed Oct 16 22:22:17 2013 (525F49D9)
    SteelBus64.sys              Wed Oct 30 12:15:33 2013 (527130A5)
    
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=ISCTD64.sys
    http://www.carrona.org/drivers/driver.php?id=speedfan.sys
    http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
    http://www.carrona.org/drivers/driver.php?id=e1d63x64.sys
    http://www.carrona.org/drivers/driver.php?id=SAlpham64.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
    http://www.carrona.org/drivers/driver.php?id=rzendpt.sys
    http://www.carrona.org/drivers/driver.php?id=rzudd.sys
    http://www.carrona.org/drivers/driver.php?id=SteelBus64.sys
      My System SpecsSystem Spec

  9. #9


    Posts : 7
    Windows 8


    Well I'm guessing the problem may be ram, when i run Small FFT's in Prime95 which doesn't use a lot of ram my pc doesn't crash but when i run the blend test My pc crashes after a couple seconds, though a couple passes of memtest showed no errors.

    I will do more testing of the ram tomorrow.

    Thanks for the help.
      My System SpecsSystem Spec

  10. #10


    Posts : 5,139
    Win8.1Pro - Finally!!!


    It's not unknown for that to happen. Run the CPU stress tests also.
    Prime95 tests RAM, CPU cache, and memory controller (on the CPU in the i series CPU's)
    Test the RAM sticks one at a time (and test a good one in each of the slots) in order to rule out sticks vs slots

    Good luck!
      My System SpecsSystem Spec

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