Windows 8 and 8.1 Forums


Win8Pro Frequent BSOD with different error msgs

  1. #1


    Posts : 3
    Windows 8 Pro

    Win8Pro Frequent BSOD with different error msgs


    Extremely frustrated with what has been happening with my system lately. I had BSODs happen occasionally but now they are happening like 3-6 times per day, sometimes back-to-back.

    The list of error messages I've recorded for the ones that happened while sitting at my desk are:

    SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (dxgkrnl.sys)
    KMODE_EXCEPTION_NOT_HANDLED (amdppm.sys or hidusb.sys)
    SYSTEM_SERVICE_EXCEPTION (dxgkrnl.sys)
    PAGE_FAULT_IN_NONPAGED_AREA
    ATTEMPTED_EXECUTED_OF_NOEXECUTE_MEMORY
    RESOURCE_NOT_OWNED
    IRQL_NOT_LESS_OR_EQUAL
    TIMER_OF_DPC_INVALID (usbport.sys)

    I have multiple browsers open and I play some browser based games. Usually not too much else running and hogging resources that I am aware of.

    Let me know if you require any additional information and thanks!

      My System SpecsSystem Spec

  2. #2


    Hi

    Unfortunately, there is not a single crash dump file in the attached zip report. Please follow instructions from the below link and set Windows to write "small Memory dump" in the event of a crash.

    Set MiniDump

    Next time you got a BSOD, check in the "C:\WIndows\Minidump" folder for any .dmp file. Zip and attach them with next reply.

    Also post a "Speccy" snapshot of your system by following instructions from the below link.

    Publish a Snapshot using Speccy - Internet Applications Mini-Guides


    Since varying BSOD is generally sign of a failing memory module, i would suggest diagnosing the system RAM before doing any other troubleshooting step. You will find a nice step by step tutorial in the below link.

    RAM - Test with Memtest86+ - Windows 7 Help Forums

    How To Test Your Computer Memory with Memtest86 and Windiag - YouTube
      My System SpecsSystem Spec

  3. #3


    Posts : 3
    Windows 8 Pro


    Updated my advanced system properties to create a small memory dump versus its default of "automatic memory dump". Once I get another BSOD I'll post the mini-dump results.

    Also my speccy link is below.
    http://speccy.piriform.com/results/E...bPm7f54b8WTaPv
      My System SpecsSystem Spec

  4. #4


    Hi

    A couple of possible issues i noticed in the "Speccy" snapshot you posted.

    1. Your CPU is overclocked.

    Code:
    Core 0Core Speed: 3870.2 MHz
    Multiplier: x 18.0
    Bus Speed: 215.0 MHz
    Rated Bus Speed: 2150.1 MHz
    Temperature: 38 C
    Thread 1
    APIC ID: 0
    Core 1
    Core Speed: 3870.2 MHz
    Multiplier: x 18.0
    Bus Speed: 215.0 MHz
    Rated Bus Speed: 2150.1 MHz
    Temperature: 37 C
    Thread 1
    APIC ID: 1
    Core 2
    Core Speed: 3870.2 MHz
    Multiplier: x 18.0
    Bus Speed: 215.0 MHz
    Rated Bus Speed: 2150.1 MHz
    Temperature: 38 C
    Thread 1
    APIC ID: 2
    Core 3
    Core Speed: 3870.2 MHz
    Multiplier: x 18.0
    Bus Speed: 215.0 MHz
    Rated Bus Speed: 2150.1 MHz
    Temperature: 37 C
    Thread 1
    APIC ID: 3
    Core 4
    Core Speed: 3870.2 MHz
    Multiplier: x 18.0
    Bus Speed: 215.0 MHz
    Rated Bus Speed: 2150.1 MHz
    Temperature: 38 C
    Thread 1
    APIC ID: 4
    Core 5
    Core Speed: 3870.2 MHz
    Multiplier: x 18.0
    Bus Speed: 215.0 MHz
    Rated Bus Speed: 2150.1 MHz
    Temperature: 37 C
    Thread 1
    APIC ID: 5
    Core 6
    Core Speed: 3870.2 MHz
    Multiplier: x 18.0
    Bus Speed: 215.0 MHz
    Rated Bus Speed: 2150.1 MHz
    Temperature: 37 C
    Thread 1
    APIC ID: 6
    Core 7
    Core Speed: 3870.2 MHz
    Multiplier: x 18.0
    Bus Speed: 215.0 MHz
    Rated Bus Speed: 2150.1 MHz
    Temperature: 37 C
    Thread 1
    APIC ID: 7
    Whether to overclock or not is your choice but OC is the best way to make a system unstable. First logical step in BSOD troubleshooting is to cancel any clock frequency and voltage change made to the CPU or RAM and use the default stock values. If you enabled the OC through software such as "Asrock Extreme Tuner" , disable the OC using it and uninstall the software completely. It may auto overclock your system. After that reset system BIOS to revert any changes made to the default BIOS values.

    How To Clear CMOS (Reset BIOS)

    A word of advise - If it is a gaming PC, don't bother about overclocking the CPU. It is the dumbest thing as an overclocked quad or hexa core CPU is not going to boost the FPS in any game. Almost all games are GPU centric and don't need anything other than basic quad core CPU. All the eye candy overclocking features in modern motherboards are nothing but simple marketing gimmicks.

    2. Free disk space.

    Your "C" drive is running out of space.

    Code:
    Disk Letter: C:File System: NTFS
    Volume Serial Number: 1C3965AF
    Size: 112 GB
    Used Space: 109 GB (98%)
    Free Space: 2.54 GB (2%)

    Windows need at least "15%" free space in "C:". Otherwise serious performance issues can occur. Move all the data stored in "C" partition to the other free volumes. Also delete temporary files and uninstall unwanted software.
      My System SpecsSystem Spec

  5. #5


    Posts : 3
    Windows 8 Pro


    Thanks for the information.

    So far I still have not had a BSOD and it use to be something that happened several times a day. I have gone and made some adjustments to my disk space and not I have about 17% free space on my primary disk which is the SSD. I originally made some of my temp/system drive info default to the ramdisk but I changed it back to the SSD to help me troubleshoot the BSODs I was experiencing.

    I am working setting the default clock speed of my processor which I did not change personally so I assume the software I installed did. I tried using the ASROCK software but there was no option to restore to default so I'm working on that step at the moment. Also once that is done I'll reset the bios.

    Thanks again for your help and if a BSOD comes during this clean-up phase, I'll post the information.
      My System SpecsSystem Spec

Win8Pro Frequent BSOD with different error msgs
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