Windows 8 and 8.1 Forums

bad_pool_caller while gaming.

  1. #1

    Posts : 2
    Windows 8

    bad_pool_caller while gaming.

    So my PC is crashing and restarting on every map change while playing BF4 , noticed this error message.
    I added a minidump file to attachments , hope anyone can help me, thanks.

      My System SpecsSystem Spec

  2. #2


    Your issue seems to be probably caused by AMD display driver.

    BugCheck C2, {7, 11c1, 503038d, fffff8a00fe008e0}
    *** WARNING: Unable to verify timestamp for atikmdag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
    GetPointerFromAddress: unable to read from fffff801bb9c4168
    GetUlongFromAddress: unable to read from fffff801bb9c41f8
    Probably caused by : atikmdag.sys ( atikmdag+baffa )
    As BF4 is a fairly new game, it may need latest driver to work properly. Please follow the below steps.

    1. Uninstall current driver in the proper way.

    How-To Uninstall AMD Catalyst Drivers From A Windows Based System

    2. Download and install the latest beta version from the below link.

    While installing, choose "Custom" instead of "Express" and deselect everything except "Display driver".

    It is necessary to avoid "Catalyst Control center" which is some time problematic.
      My System SpecsSystem Spec

  3. #3

    Posts : 2
    Windows 8

    No crashes so far.Thanks a lot.
      My System SpecsSystem Spec

bad_pool_caller while gaming.
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