Hello everyone! Recently I got a new acer laptop with Windows 8 OS. Getting BSOD's two-three times a day. Found this forum and I hope that you guys can solve my pc's problems.
My Computer
System One
-
- OS
- Windows 8
Lot of BSOD's on Windows 8
- Thread starter thejaska
- Start date
- Messages
- 474
- Location
- Cochin , Kerala state , India
Hi
Most of the crash dump you uploaded shows BugCheck 139.
Debugger seems to blame USBXHCI.SYS as the reason behind the crashes witch is a Windows system file. This is a clear indication that some third party USB driver is messing with your system.
If we inspect the raw call stack of currently running thread, we can see a third party driver named FiioE17.sys is being loaded and unloaded.
It seems that this driver belongs to Fiio E17 USB DAC Headphone Amplifier.
Atheroz WiFi driver is also contributing to the crashes.
Please try the below steps.
1. Disconnect the Filo E17 device and uninstall it's drivers completely from the system ( Control Panel --> Programs ). Keep it uninstalled for a couple of days to check how the system working without it.
2. Uninstall "Atheroz" Wifi driver completely. Download and install the latest version from the below link.
http://global-download.acer.com/GDF...3=ASPIRE V3-772G&OS=ALL&LC=en&BC=ACER&SC=PA_6
3. Uninstall "Daemon tools".
Daemon tools is known to be problematic with "Windows 8". Please uninstall it completely. Win 8 came with native support to mount ISO images. You don't need any third party program to do that.
How to mount an ISO image in Windows 8
Check how the system works and post your findings in next reply. Please don't re-install the "Filo" USB device until the issue is resolved.
Most of the crash dump you uploaded shows BugCheck 139.
Code:
BugCheck 139, {3, fffff801c38f4310, fffff801c38f4268, 0}
Probably caused by : USBXHCI.SYS ( USBXHCI!TransferRing_TransferResourcesFree+86 )Debugger seems to blame USBXHCI.SYS as the reason behind the crashes witch is a Windows system file. This is a clear indication that some third party USB driver is messing with your system.
If we inspect the raw call stack of currently running thread, we can see a third party driver named FiioE17.sys is being loaded and unloaded.
Code:
fffff880`1c98e318 fffff880`0a3d9d21Unable to load image \SystemRoot\system32\drivers\FiioE17.sys, Win32 error 0n2*** WARNING: Unable to verify timestamp for [COLOR=#ff0000][B]FiioE17.sys[/B][/COLOR]
*** ERROR: Module load completed but symbols could not be loaded for FiioE17.sys
FiioE17+0x1d21It seems that this driver belongs to Fiio E17 USB DAC Headphone Amplifier.
Atheroz WiFi driver is also contributing to the crashes.
Code:
fffff880`1c98d278 fffff880`087b84f4Unable to load image \SystemRoot\system32\DRIVERS\athw8x.sys, Win32 error 0n2*** WARNING: Unable to verify timestamp for athw8x.sys
*** ERROR: Module load completed but symbols could not be loaded for athw8x.sys
athw8x+0xc44f4Please try the below steps.
1. Disconnect the Filo E17 device and uninstall it's drivers completely from the system ( Control Panel --> Programs ). Keep it uninstalled for a couple of days to check how the system working without it.
2. Uninstall "Atheroz" Wifi driver completely. Download and install the latest version from the below link.
http://global-download.acer.com/GDF...3=ASPIRE V3-772G&OS=ALL&LC=en&BC=ACER&SC=PA_6
3. Uninstall "Daemon tools".
Code:
[COLOR=RED][B]dtsoftbus01.sys Thu Jun 20 12:52:51 2013 (51C2ADCB)[/B][/COLOR]
Daemon Tools driverDaemon tools is known to be problematic with "Windows 8". Please uninstall it completely. Win 8 came with native support to mount ISO images. You don't need any third party program to do that.
How to mount an ISO image in Windows 8
Check how the system works and post your findings in next reply. Please don't re-install the "Filo" USB device until the issue is resolved.
My Computer
System One
-
- OS
- Windows 7