Windows 8 and 8.1 Forums

Lot of BSOD's on Windows 8

  1. #1


    Posts : 1
    Windows 8

    Lot of BSOD's on Windows 8


    Hello everyone! Recently I got a new acer laptop with Windows 8 OS. Getting BSOD's two-three times a day. Found this forum and I hope that you guys can solve my pc's problems.

      My System SpecsSystem Spec

  2. #2


    Hi

    Most of the crash dump you uploaded shows BugCheck 139.

    Code:
    BugCheck 139, {3, fffff801c38f4310, fffff801c38f4268, 0}
    
    Probably caused by : USBXHCI.SYS ( USBXHCI!TransferRing_TransferResourcesFree+86 )
    Debugger seems to blame USBXHCI.SYS as the reason behind the crashes witch is a Windows system file. This is a clear indication that some third party USB driver is messing with your system.

    If we inspect the raw call stack of currently running thread, we can see a third party driver named FiioE17.sys is being loaded and unloaded.

    Code:
    fffff880`1c98e318  fffff880`0a3d9d21Unable to load image \SystemRoot\system32\drivers\FiioE17.sys, Win32 error 0n2*** WARNING: Unable to verify timestamp for FiioE17.sys
    *** ERROR: Module load completed but symbols could not be loaded for FiioE17.sys
     FiioE17+0x1d21
    It seems that this driver belongs to Fiio E17 USB DAC Headphone Amplifier.

    Atheroz WiFi driver is also contributing to the crashes.

    Code:
    fffff880`1c98d278  fffff880`087b84f4Unable to load image \SystemRoot\system32\DRIVERS\athw8x.sys, Win32 error 0n2*** WARNING: Unable to verify timestamp for athw8x.sys
    *** ERROR: Module load completed but symbols could not be loaded for athw8x.sys
     athw8x+0xc44f4
    Please try the below steps.

    1. Disconnect the Filo E17 device and uninstall it's drivers completely from the system ( Control Panel --> Programs ). Keep it uninstalled for a couple of days to check how the system working without it.

    2. Uninstall "Atheroz" Wifi driver completely. Download and install the latest version from the below link.

    http://global-download.acer.com/GDFi...C=ACER&SC=PA_6

    3. Uninstall "Daemon tools".

    Code:
    dtsoftbus01.sys               Thu Jun 20 12:52:51 2013 (51C2ADCB)
    Daemon Tools driver
    Daemon tools is known to be problematic with "Windows 8". Please uninstall it completely. Win 8 came with native support to mount ISO images. You don't need any third party program to do that.

    How to mount an ISO image in Windows 8

    Check how the system works and post your findings in next reply. Please don't re-install the "Filo" USB device until the issue is resolved.
      My System SpecsSystem Spec

Lot of BSOD's on Windows 8
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