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Another ntoskrnl.exe error on Windows 8.1

  1. #1


    Posts : 1
    Windows 8.1 Pro 64-bit

    Another ntoskrnl.exe error on Windows 8.1


    So I know its been posted a few times lately that some people are receiving a BSOD with reference to ntoskrnl.exe. Mines a bit different. I recently upgraded to 8.1 and every time I play a game my computer shuts down. No BSOD, no freezing, nothing... just cut to black with no power. This is the only time the error occurs. I can watch movies and videos for days; the comp crashes only when playing games ranging from Portal 2 to League of Legends.

    I've updated all my drivers and rolled back to a previous Nvidia driver. I found the error by running Verifier. Memtest shows that all my RAM is doing fine and my hard drive is healthy. I've got no idea what could be causing this. My processor does seem to be running a bit hot (~60*C) but a burn in test didn't crash the computer.

    Thanks guys!

    Here's my specs:
    Asus G60Jx
    Windows 8.1 Pro 64-bit (from my uni)
    12Gb of RAM
    i7 720Qm
    Nvidia GT-360M

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Please turn Driver Verifier off. To do this, open up verifier.exe and select "Delete existing settings". Then click on "Finish" and reboot the system for the settings to take effect.

    Your BIOS dates from 2010. Please check at the manufacturer's website to see if there are any BIOS updates available for your system. Also check the readme file to see if they apply to the problems that you are having. Please be advised that flashing the BIOS is a very unforgiving process - and one mistake can physically damage your motherboard.

    There are 2 possibilities here - and they are affected by Driver Verifier. What settings did you use for Driver Verifier?

    The first problem is most likely your Avatron PCI Bus Device Filter (Most likely a part of your Air Display program). Please uninstall it to see if that stops the BSOD's

    The other problem is that Driver Verifier pointed to your touchpad drivers (this can be software or hardware).
    Please remove and reinstall them:
    - download a fresh copy of the latest, Win8.1 compatible touchpad drivers from the Asus website (if none are compatible, that can be a huge problem for you).
    - uninstall the current touchpad drivers from your system
    - install the freshly downloaded drivers
    - monitor for further BSOD's

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    ASMMAP64.sys Sun Feb 4 14:52:56 2007 (45C63998)
    LENOVO ATK Hotkey ATK0101 ACPI UTILITY (also found in Asus systems)
    http://www.carrona.org/drivers/driver.php?id=ASMMAP64.sys

    ATK64AMD.sys Tue May 12 21:04:54 2009 (4A0A1CB6)
    ATK Hotkey ATK0101 ACPI UTILITY Driver
    http://www.carrona.org/drivers/driver.php?id=ATK64AMD.sys

    HECIx64.sys Thu Sep 17 15:54:16 2009 (4AB293E8)
    Intel Management Engine Interface
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys

    SynTP.sys Thu Jul 21 21:04:45 2011 (4E28CCAD)
    Synaptic Touch Pad Driver
    http://www.carrona.org/drivers/driver.php?id=SynTP.sys

    Please review the drivers below for those dated prior to Win8.1 release (October of 2013) - and check their compatibility with Win8.1

    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Mon Nov  4 12:00:15.914 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\110413-16734-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.16404.amd64fre.winblue_gdr.130913-2141
    System Uptime:0 days 0:00:14.717
    *** WARNING: Unable to verify timestamp for VerifierExt.sys
    *** ERROR: Module load completed but symbols could not be loaded for VerifierExt.sys
    *** ERROR: Module load completed but symbols could not be loaded for mssmbios.sys
    *** WARNING: Unable to verify timestamp for SynTP.sys
    *** ERROR: Module load completed but symbols could not be loaded for SynTP.sys
    Probably caused by :SynTP.sys ( SynTP+187aa )
    BugCheck C4, {20011, fffff800002f60c0, 0, 0}
    BugCheck Info: DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
    DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
    Arguments: 
    Arg1: 0000000000020011, ID of the 'IrqlKeDispatchLte' rule that was violated.
    Arg2: fffff800002f60c0, A pointer to the string describing the violated rule condition.
    Arg3: 0000000000000000, An optional pointer to the rule state variable(s).
    Arg4: 0000000000000000, Reserved (unused)
    BUGCHECK_STR:  0xc4_IrqlKeDispatchLte_XDV
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0xc4_IrqlKeDispatchLte_XDV_VRF_SynTP+187aa
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Nov  1 15:21:11.840 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\110113-33593-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.16404.amd64fre.winblue_gdr.130913-2141
    System Uptime:0 days 0:26:15.617
    *** WARNING: Unable to verify timestamp for AVPCIFilter.sys
    *** ERROR: Module load completed but symbols could not be loaded for AVPCIFilter.sys
    Probably caused by :ACPI.sys
    BugCheck 9F, {4, 12c, ffffe00000428880, fffff801df7de9a0}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
    Arguments: 
    Arg1: 0000000000000004, The power transition timed out waiting to synchronize with the Pnp
        subsystem.
    Arg2: 000000000000012c, Timeout in seconds.
    Arg3: ffffe00000428880, The thread currently holding on to the Pnp lock.
    Arg4: fffff801df7de9a0, nt!TRIAGE_9F_PNP on Win7
    BUGCHECK_STR:  0x9F
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x9F_4_AVPCIFilter_IMAGE_ACPI.sys
    CPUID:        "Intel(R) Core(TM) i7 CPU       Q 720  @ 1.60GHz"
    MaxSpeed:     1600
    CurrentSpeed: 1600
      BIOS Version                  208
      BIOS Release Date             08/16/2010
      Manufacturer                  ASUSTeK Computer Inc.
      Product Name                  G60JX
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Mon Nov  4 12:00:15.914 2013 (UTC - 5:00)**************************
    ATK64AMD.sys                Tue May 12 21:04:54 2009 (4A0A1CB6)
    HECIx64.sys                 Thu Sep 17 15:54:16 2009 (4AB293E8)
    SynTP.sys                   Thu Jul 21 21:04:45 2011 (4E28CCAD)
    GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
    amdkmpfd.sys                Mon Jul  9 21:49:35 2012 (4FFB8A2F)
    rimspe64.sys                Fri Jul 20 09:33:27 2012 (50095E27)
    rixdpe64.sys                Tue Jul 31 06:11:37 2012 (5017AF59)
    nvlddmkm.sys                Thu Mar 14 21:37:00 2013 (51427B3C)
    L1C63x64.sys                Wed May 29 03:14:28 2013 (51A5AAD4)
    Smb_driver_Intel.sys        Tue Jul  2 21:33:42 2013 (51D37F76)
    athw8x.sys                  Wed Aug  7 23:41:36 2013 (52031370)
    intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
    iaStorA.sys                 Fri Sep 20 19:41:10 2013 (523CDD16)
    dump_iaStorA.sys            Fri Sep 20 19:41:10 2013 (523CDD16)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Nov  1 15:21:11.840 2013 (UTC - 5:00)**************************
    ASMMAP64.sys                Sun Feb  4 14:52:56 2007 (45C63998)
    L1C63x64.sys                Sun Mar 31 23:15:17 2013 (5158FBC5)
    nvhda64v.sys                Sun Jun 16 08:38:07 2013 (51BDB1AF)
    dump_storahci.sys           Thu Aug 22 07:40:39 2013 (5215F8B7)
    nvvad64v.sys                Fri Sep 27 16:25:30 2013 (5245E9BA)
    AVPCIFilter.sys             Tue Oct 15 18:45:53 2013 (525DC5A1)
    AVWDDMMiniPort.sys          Wed Oct 16 19:44:16 2013 (525F24D0)
    nvlddmkm.sys                Wed Oct 23 02:21:50 2013 (52676AFE)
    
    http://www.carrona.org/drivers/driver.php?id=ATK64AMD.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=SynTP.sys
    http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
    http://www.carrona.org/drivers/driver.php?id=amdkmpfd.sys
    http://www.carrona.org/drivers/driver.php?id=rimspe64.sys
    http://www.carrona.org/drivers/driver.php?id=rixdpe64.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=L1C63x64.sys
    http://www.carrona.org/drivers/driver.php?id=Smb_driver_Intel.sys
    http://www.carrona.org/drivers/driver.php?id=athw8x.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=ASMMAP64.sys
    http://www.carrona.org/drivers/driver.php?id=L1C63x64.sys
    http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
    http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
    AVPCIFilter.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    AVWDDMMiniPort.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
      My System SpecsSystem Spec

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