Windows 8 and 8.1 Forums


BSOD Win 8 ntoskrnl.exe POWER_DRIVE_STATE_FAILURE

  1. #1

    BSOD Win 8 ntoskrnl.exe POWER_DRIVE_STATE_FAILURE


    Hi guys I'm at my wits end here. This BSOD first happened after I 'choked' the power supply during a freeze or hang. Now everytime i turn on the laptop it takes around 10mins. It boots then BSOD, then automatic restart before working fine again.

    I've tried device verifier, diagnostics for the hdd. Apparently ntoskrnl is something to do with memory but don't quote me on that. I don't know very much.

    I've uploaded some minidump files which I hope are helpful.

      My System SpecsSystem Spec

  2. #2


    Hi

    Your BSOD issue seems to be caused by outdated "Intel storage controller" driver.

    Code:
    >[ 16, 2]   0 e1 fffffa8004402050 00000000 fffff8010e5b6830-fffffa800934e2c0 Success Error Cancel pending          *** WARNING: Unable to verify timestamp for iaStorA.sys
    *** ERROR: Module load completed but symbols could not be loaded for iaStorA.sys
     \Driver\iaStorA    nt!PopRequestCompletion
                Args: 00051100 00000001 00000001 00000002
    Please download and install the latest version of "Intel Rapid Storage Technology" driver from the below link.

    https://downloadcenter.intel.com/con...tel%C2%AE+RST)

    Let us know whether it helped you.
      My System SpecsSystem Spec

  3. #3


    Thanks Anshad. Still slower than it used to be on start-up but no BSOD so we'll call that a success. Thanks again!
      My System SpecsSystem Spec

  4. #4


    Hi

    Glad to be able to help .
      My System SpecsSystem Spec

  5. #5


    I'm really sorry turns out its still BSOD when i shut down and start again. Any more suggestions?
      My System SpecsSystem Spec

  6. #6


    Hi

    Please rerun the SF Diagnostic tool and post the new zip file.
      My System SpecsSystem Spec

  7. #7


    Here you go. Hope these help.
      My System SpecsSystem Spec

  8. #8


    Hi

    Unfortunately the new zip file doesn't contain any crash dump files. Have you run "Disc Cleanup" or "CCleaner" ?. If yes, force the system to crash by hibernating and upload the newly generated dump file. If not, open "C:\Windows\Minidump" folder and check whether there is any crash dump files can be seen (.dmp).
      My System SpecsSystem Spec

  9. #9


    Hi again,

    I've attached the minidump from earlier today. It was the only one in the minidump folder. Thanks for your help!
      My System SpecsSystem Spec

  10. #10


    Hi

    New dump also shows the same bugcheck and blames iaStorA.sys as the reason.

    Code:
    >[ 16, 2]   0 e1 ffffe00001088050 00000000 fffff80229316fa0-ffffe00005414160 Success Error Cancel pending          *** WARNING: Unable to verify timestamp for iaStorA.sys
    *** ERROR: Module load completed but symbols could not be loaded for iaStorA.sys
     \Driver\iaStorA    nt!PopRequestCompletion
                Args: 00051100 00000001 00000001 00000002
    
     [  0, 0]   0  0 00000000 00000000 00000000-ffffe00005414160


    But the driver seems to be updated correctly.

    Code:
    Loaded symbol image file: iaStorA.sys    Image path: iaStorA.sys
        Image name: iaStorA.sys
    
        Timestamp:        Fri Aug 02 07:09:52 2013 (51FB0DE8)



    Your laptop Asus K56CA seems to be an Ultrabook which uses a small SSD drive as a cache between the system and hard drive to speed up startup and resuming. It is kind of setup similar to "RAID 0" and called as "Rapid Start Technology".

    What is Intel® Rapid Start Technology? | Intel® Developer Zone

    I have seen several issues with it like the one you are experiencing. Please try the below steps.

    1. Update system BIOS.

    Download and update the latest BIOS from the below link. Update utility can also downloaded from there.

    K56CA - Notebooks & Ultrabooks - ASUS

    2. Make sure power plan is set to "Balanced".

    Power Plan Settings - Change - Windows 7 Help Forums

    3. Update "Intel Rapid Start Technology".

    https://downloadcenter.intel.com/con...&Dwnldid=21612

    If the above steps can't solve the issue, we may need to disable "Rapid start" as a test. If the issue remains, download and run "Minitoolbox" from the below link.

    MiniToolBox Download

    Run the tool and select only the below items.

    List last 10 Event viewer errors
    List installed program
    List users, partition and memory size

    List Minidumps

    Now click "Go" and attach the "result.txt" with the next reply.
      My System SpecsSystem Spec

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BSOD Win 8 ntoskrnl.exe POWER_DRIVE_STATE_FAILURE
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