Windows 8 and 8.1 Forums

Help me with irregular BSOD

  1. #1

    Posts : 1
    Windows 8.1

    Help me with irregular BSOD

    Hi, I am new to this in-depth analyzing of errors, but I'm trying my best to understand everything.

    I have had quite some issues with my computer going into BSOD or simply just shutting down at random moments and restarting itself. (This is most frequent when I'm playing games)

    I have tried to resolve this over the last year in a lot of different ways through the last year, but haven't come to a solution yet. The last few months I've been into studies and nature and stuff like that. I've mainly been browsing mails, internet and writing studies, and my PC has actually behaved pretty well.
    However, Battlefield 4 is released, and as soon as I start playing my computer crash after a while.

      My System SpecsSystem Spec

  2. #2

    Posts : 5,139
    Win8.1Pro - Finally!!!

    For starters:
    At work we start all repairs with a set of diagnostics. Often they find problems that weren't even expected. It's a waste of time to try to fix software on a system that has hardware problems.
    Please try these free diagnostics for starters: Initial Hardware Diagnostics
    Also, please ensure that you have ALL available Windows Updates (it may take several trips to get them all).
    Your BIOS dates from 2010. Please check at the manufacturer's website to see if there are any BIOS updates available for your system. Also check the readme file to see if they apply to the problems that you are having. Please be advised that flashing the BIOS is a very unforgiving process - and one mistake can physically damage your motherboard.

    If you're overclocking, please stop the overclock while we're troubleshooting. Feel free to resume the overclock once the system has been stabilized.

    The memory dumps blame video. It may be software, hardware, or a compatibility issue.
    First step is:
    - download a fresh set of the latest, Win8.1 compatible video drivers for your video card from Visual Computing Leadership from NVIDIA
    - uninstall the current video drivers from your system
    - install the freshly downloaded drivers
    - Monitor for further BSOD's

    Other steps:
    - run the free hardware diagnostics (especially the video tests) at: Hardware Diagnostics
    - run the suggestions here: Video TDR Timeout - 0x116 + 0x117 - Sysnative Forums
    - update your chipset drivers to the latest, Win8.1 compatible version. If updates aren't available for Win8.1, you may have to consider that the system isn't compatible with Win8.1 (and you may have to revert to a previous version of Windows in order to get acceptable performance).

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    mvxxmm.sys Mon Nov 22 02:00:18 2010 (4CEA1502)
    Marvell Aux NV Bridge DLL - related to mv91xx SCSI HD Controller

    mv91xx.sys Mon Nov 22 02:00:45 2010 (4CEA151D)
    Marvell MV91xx AHCI/RAID driver

    The following is for informational purposes only.
    **************************Sun Oct 27 04:16:29.025 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\102713-16921-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.16404.amd64fre.winblue_gdr.130913-2141
    System Uptime:0 days 3:39:11.776
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Probably caused by :nvlddmkm.sys ( nvlddmkm+1a06e9 )
    BugCheck 133, {0, 501, 500, 0}
    BugCheck Info: DPC_WATCHDOG_VIOLATION (133)
    Arg1: 0000000000000000, A single DPC or ISR exceeded its time allotment. The offending
        component can usually be identified with a stack trace.
    Arg2: 0000000000000501, The DPC time count (in ticks).
    Arg3: 0000000000000500, The DPC time allotment (in ticks).
    Arg4: 0000000000000000
    BUGCHECK_STR:  0x133
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x133_DPC_nvlddmkm+1a06e9
    CPUID:        "Intel(R) Core(TM) i7 CPU         930  @ 2.80GHz"
    MaxSpeed:     2800
    CurrentSpeed: 2968
    Processor may be overclocked!
    Expected Frequency:   2800
    Actual Frequency:     2968
    Overclock Ratio:      1.06
      BIOS Version                  P1.70
      BIOS Release Date             05/27/2010
      Manufacturer                  To Be Filled By O.E.M.
      Product Name                  To Be Filled By O.E.M.
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    **************************Sun Oct 27 04:16:29.025 2013 (UTC - 5:00)**************************
    mvxxmm.sys                  Mon Nov 22 02:00:18 2010 (4CEA1502)
    mv91xx.sys                  Mon Nov 22 02:00:45 2010 (4CEA151D)
    Rt630x64.sys                Fri May 10 05:59:08 2013 (518CC4EC)
    nvhda64v.sys                Sun Jun 16 08:38:07 2013 (51BDB1AF)
    nvvad64v.sys                Tue Aug 20 07:29:10 2013 (52135306)
    intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
    NdisVirtualBus.sys          Thu Aug 22 07:36:25 2013 (5215F7B9)
    ahcache.sys                 Thu Aug 22 07:39:54 2013 (5215F88A)
    werkernel.sys               Thu Aug 22 07:40:24 2013 (5215F8A8)
    intelpep.sys                Thu Sep 19 03:12:46 2013 (523AA3EE)
    nvlddmkm.sys                Tue Oct 15 16:27:18 2013 (525DA526)
    NdisVirtualBus.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    ahcache.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    werkernel.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    intelpep.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
      My System SpecsSystem Spec

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