Windows 8 and 8.1 Forums


WHEA_UNCORRECTABLE_ERROR BSOD help!

  1. #1


    Posts : 3
    windows 8.1

    WHEA_UNCORRECTABLE_ERROR BSOD help!


    Edited for proper format!


    Hi, I recently moved my computer from one house to another and with now hardware/software changes I've been getting BSOD everyday since I set it up and running at the new house. I hadn't changed anything. I also checked to make sure everything was seated properly after the move. The BSODs seem random and I'll go for hours with no problems, then have a couple of hours of non stop restarts. Below is the latest crashes. I've tried multiple video card drivers. Also, attached is the latest dump file, its the only one I have at the moment as I've just updated to 8.1 to see if that works, and it didn't. If anyone can help I'll be very grateful. Thank you!

    http://speccy.piriform.com/results/r...HqOlGPeIfnI244
    Last edited by Ponomis; 02 Nov 2013 at 12:41.

      My System SpecsSystem Spec

  2. #2


    Hi

    Please post it following Blue Screen of Death (BSOD) Posting Instructions

    Also post a Speccy snapshot of your system.

    Publish a Snapshot using Speccy - Internet Applications Mini-Guides

    Don't paste the output of Speccy, post the web link it displays.
      My System SpecsSystem Spec

  3. #3


    Posts : 3
    windows 8.1


    Sorry! Edited original post to the correct format.
    Thanks!

    Quote Originally Posted by Anshad Edavana View Post
    Hi

    Please post it following Blue Screen of Death (BSOD) Posting Instructions

    Also post a Speccy snapshot of your system.

    Publish a Snapshot using Speccy - Internet Applications Mini-Guides

    Don't paste the output of Speccy, post the web link it displays.
      My System SpecsSystem Spec

  4. #4


    Hi

    What you are experiencing seems to be bugcheck 133 DPC_WATCHDOG_VIOLATION blue screen.

    Code:
    BugCheck 133, {0, 501, 500, 0}
    
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Probably caused by : nvlddmkm.sys ( nvlddmkm+1a0735 )
    Current version of the Nvidia driver known to be problematic. I have seen this exact issue with the new driver. Youshould downgrade the display driver to a known stable version until Nvidia releases a stable new version. Please uninstall currently installed Nvidia drive and utilities completely and install the below version.

    NVIDIA DRIVERS GeForce 314.22 Driver WHQL

    Also there are additional issues. SMART data collected by Speccy shows your Western digital hard drive is slowly failing.

    Code:
    C5 Current Pending Sector Count: 200 (200) Data 000000000D
    C6 Uncorrectable Sector Count: 200 (200) Data 000000000D
    Please download and run Western digital data lifeguard diagnostic to test the drive.

    WD Support / Downloads / SATA & SAS / WD VelociRaptor

    First run a short test and then an Extended test. Report whether the drive passes or fails the tests.
      My System SpecsSystem Spec

  5. #5


    Posts : 3
    windows 8.1


    Thanks for the help. I've rolled back to the 314.22 drivers for the graphics card, will report back in a few days if that has definitively fixed the problem. The drive failed both the short test and extended test. Luckily, it's just a back up drive, so will backup all the files elsewhere and use until it fails completely if the wd tool can't fix it. Thanks for the help.
      My System SpecsSystem Spec

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