Windows 8 and 8.1 Forums


BSOD Memory Dump on New Build

  1. #1


    Posts : 5
    Windows 8

    BSOD on new build whilst gaming.


    Hi there. Recently I built my first gaming PC and I have started having occasional BSOD's when gaming. Here are my specs.

    RAM = Crucilal Ballistix 8GB kit 1600 2 x 4GB
    GPU = Sapphire HD 7970
    CPU = intel i5 4670k
    Motherboard = Asus Z87 A
    HDD = Western Digital Blue 1TB
    SSD = Samsung Evo 120GB
    CPU Cooler = Hyper 212 EVO Processor Cooler
    PSU = Corsair CX750M
    Optical Drive = LiteOn IHOS104 4x BD-ROM SATA Blu-Ray

    The errors that appear when my PC restarts are to do with memory dumping and I have no idea how to fix this. Any advice would be great, I cant play any game for long without it happening and its ruining my gaming experience.

    I have uploaded my dump files and system info below.
    Last edited by AcidDark; 30 Oct 2013 at 16:27.

      My System SpecsSystem Spec

  2. #2


    Posts : 5
    Windows 8


    Bump. Anyone?
      My System SpecsSystem Spec

  3. #3


    Hi

    We need some additional info about your system. To do that ,please post a snapshot of your system using the free tool Speccy. Read instructions from the below link carefully.

    Publish a Snapshot using Speccy - Internet Applications Mini-Guides

    Don't post the output displayed by Speccy but post the web link it displays.

    What you are experiencing is bug check 124 which is hardware related.

    Code:
    BugCheck 124, {0, fffffa80075f7028, bf800000, 124}
    
    Probably caused by : GenuineIntel
    
    
    Followup: MachineOwner
    ---------
    
    
    3: kd> !errrec fffffa80075f7028
    ===============================================================================
    Common Platform Error Record @ fffffa80075f7028
    -------------------------------------------------------------------------------
    Record Id     : 01ced3745b11d94d
    Severity      : Fatal (1)
    Length        : 928
    Creator       : Microsoft
    Notify Type   : Machine Check Exception
    Timestamp     : 10/28/2013 0:32:30 (UTC)
    Flags         : 0x00000000
    
    
    ===============================================================================
    Section 0     : Processor Generic
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa80075f70a8
    Section       @ fffffa80075f7180
    Offset        : 344
    Length        : 192
    Flags         : 0x00000001 Primary
    Severity      : Fatal
    
    
    Proc. Type    : x86/x64
    Instr. Set    : x64
    Error Type    : Cache error
    Operation     : Generic
    Flags         : 0x00
    Level         : 0
    CPU Version   : 0x00000000000306c3
    Processor ID  : 0x0000000000000006
    
    
    ===============================================================================
    Section 1     : x86/x64 Processor Specific
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa80075f70f0
    Section       @ fffffa80075f7240
    Offset        : 536
    Length        : 128
    Flags         : 0x00000000
    Severity      : Fatal
    
    
    Local APIC Id : 0x0000000000000006
    CPU Id        : c3 06 03 00 00 08 10 06 - bf fb da 7f ff fb eb bf
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
    
    
    Proc. Info 0  @ fffffa80075f7240
    
    
    ===============================================================================
    Section 2     : x86/x64 MCA
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa80075f7138
    Section       @ fffffa80075f72c0
    Offset        : 664
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
    
    
    Error         : DCACHEL0_WR_ERR (Proc 3 Bank 1)
      Status      : 0xbf80000000000124
      Address     : 0x00000002180f8780
      Misc.       : 0x0000000000000086
    Usual causes : Overclocking , Overheating , Voltage tweaks, incompatible memory modules etc.

    Please try the below steps.

    1. Enter BIOS setup and load default values. This will make sure CPU and RAM is running on default voltage and frequency settings.

    2. Make sure the system is not overheating.

    3. Update system BIOS.

    Update BIOS to the version 1504 which can be obtained from the below link.

    Z87-A - Motherboards - ASUS

    4. Check the Qulified Vendor List of RAM modules.

    Z87-A - Motherboards - ASUS Check "Memory/Device support" tab.

    Memory modules which are not listed on the list may also work but we may need to manually adjust voltage, frequency and timing values.
      My System SpecsSystem Spec

  4. #4


    Posts : 5
    Windows 8


    Quote Originally Posted by Anshad Edavana View Post
    Hi

    We need some additional info about your system. To do that ,please post a snapshot of your system using the free tool Speccy. Read instructions from the below link carefully.

    Publish a Snapshot using Speccy - Internet Applications Mini-Guides

    Don't post the output displayed by Speccy but post the web link it displays.

    What you are experiencing is bug check 124 which is hardware related.

    Code:
    BugCheck 124, {0, fffffa80075f7028, bf800000, 124}
    
    Probably caused by : GenuineIntel
    
    
    Followup: MachineOwner
    ---------
    
    
    3: kd> !errrec fffffa80075f7028
    ===============================================================================
    Common Platform Error Record @ fffffa80075f7028
    -------------------------------------------------------------------------------
    Record Id     : 01ced3745b11d94d
    Severity      : Fatal (1)
    Length        : 928
    Creator       : Microsoft
    Notify Type   : Machine Check Exception
    Timestamp     : 10/28/2013 0:32:30 (UTC)
    Flags         : 0x00000000
    
    
    ===============================================================================
    Section 0     : Processor Generic
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa80075f70a8
    Section       @ fffffa80075f7180
    Offset        : 344
    Length        : 192
    Flags         : 0x00000001 Primary
    Severity      : Fatal
    
    
    Proc. Type    : x86/x64
    Instr. Set    : x64
    Error Type    : Cache error
    Operation     : Generic
    Flags         : 0x00
    Level         : 0
    CPU Version   : 0x00000000000306c3
    Processor ID  : 0x0000000000000006
    
    
    ===============================================================================
    Section 1     : x86/x64 Processor Specific
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa80075f70f0
    Section       @ fffffa80075f7240
    Offset        : 536
    Length        : 128
    Flags         : 0x00000000
    Severity      : Fatal
    
    
    Local APIC Id : 0x0000000000000006
    CPU Id        : c3 06 03 00 00 08 10 06 - bf fb da 7f ff fb eb bf
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
    
    
    Proc. Info 0  @ fffffa80075f7240
    
    
    ===============================================================================
    Section 2     : x86/x64 MCA
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa80075f7138
    Section       @ fffffa80075f72c0
    Offset        : 664
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
    
    
    Error         : DCACHEL0_WR_ERR (Proc 3 Bank 1)
      Status      : 0xbf80000000000124
      Address     : 0x00000002180f8780
      Misc.       : 0x0000000000000086
    Usual causes : Overclocking , Overheating , Voltage tweaks, incompatible memory modules etc.

    Please try the below steps.

    1. Enter BIOS setup and load default values. This will make sure CPU and RAM is running on default voltage and frequency settings.

    2. Make sure the system is not overheating.

    3. Update system BIOS.

    Update BIOS to the version 1504 which can be obtained from the below link.

    Z87-A - Motherboards - ASUS

    4. Check the Qulified Vendor List of RAM modules.

    Z87-A - Motherboards - ASUS Check "Memory/Device support" tab.

    Memory modules which are not listed on the list may also work but we may need to manually adjust voltage, frequency and timing values.
    http://speccy.piriform.com/results/d...zVS3c7uYxT4Sff
      My System SpecsSystem Spec

  5. #5


    Hi

    Your PU seems to be overclocked and it is the number one reason for STOP 0x124 BSOD. Core i5 4670 is rated for 3.4 Ghz with a maximum turbo boost frequency of 3.8 Ghz. Current CPU speed seems to be 4.2Ghz.

    Code:
    Core 0Core Speed: 4207.1 MHz
    Multiplier: x 42.0
    Bus Speed: 100.2 MHz
    Temperature: 33 C
    Thread 1
    APIC ID: 0
    Core 1
    Core Speed: 4006.8 MHz
    Multiplier: x 40.0
    Bus Speed: 100.2 MHz
    Temperature: 29 C
    Thread 1
    APIC ID: 2
    Core 2
    Core Speed: 4207.1 MHz
    Multiplier: x 42.0
    Bus Speed: 100.2 MHz
    Temperature: 30 C
    Thread 1
    APIC ID: 4
    Core 3
    Core Speed: 4106.9 MHz
    Multiplier: x 41.0
    Bus Speed: 100.2 MHz
    Temperature: 33 C
    Thread 1
    Please revert the frequency and voltage changes to it's normal values unless you wanted an unstable system. Also please note that, overclocking a CPU doesn't give you any performance improvement in gaming. OC will benefit in certain situation like video rendering, CAD works etc as these programs works better at higher clock speeds. In case of gaming, a basic quad core CPU at it's stock clock speed is more than enough.
      My System SpecsSystem Spec

  6. #6


    Posts : 5
    Windows 8


    Quote Originally Posted by Anshad Edavana View Post
    Hi

    Your PU seems to be overclocked and it is the number one reason for STOP 0x124 BSOD. Core i5 4670 is rated for 3.4 Ghz with a maximum turbo boost frequency of 3.8 Ghz. Current CPU speed seems to be 4.2Ghz.

    Code:
    Core 0Core Speed: 4207.1 MHz
    Multiplier: x 42.0
    Bus Speed: 100.2 MHz
    Temperature: 33 C
    Thread 1
    APIC ID: 0
    Core 1
    Core Speed: 4006.8 MHz
    Multiplier: x 40.0
    Bus Speed: 100.2 MHz
    Temperature: 29 C
    Thread 1
    APIC ID: 2
    Core 2
    Core Speed: 4207.1 MHz
    Multiplier: x 42.0
    Bus Speed: 100.2 MHz
    Temperature: 30 C
    Thread 1
    APIC ID: 4
    Core 3
    Core Speed: 4106.9 MHz
    Multiplier: x 41.0
    Bus Speed: 100.2 MHz
    Temperature: 33 C
    Thread 1
    Please revert the frequency and voltage changes to it's normal values unless you wanted an unstable system. Also please note that, overclocking a CPU doesn't give you any performance improvement in gaming. OC will benefit in certain situation like video rendering, CAD works etc as these programs works better at higher clock speeds. In case of gaming, a basic quad core CPU at it's stock clock speed is more than enough.
    ah right. dont know how i even O'Ced it mustve been an accident. How do i change it? Is it just in the bios settings
      My System SpecsSystem Spec

  7. #7


    Hi

    First thing you should do is to uninstall Asus AI suit from Control Panel --> Programs and features.This software may automatically overclock the CPU. After uninstalling it, enter BIOS setup and load Optimal defaults which will cancel any accidental changes in the BIOS. You can use Speccy to check the current CPU frequency. It should be running around 3400 Mhz in idle stage.
      My System SpecsSystem Spec

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