Windows 8 and 8.1 Forums


Help With BSOD, (intelppm.sys). Too Much irritating

  1. #1


    Posts : 13
    Windows 8 x64-Bit

    Help With BSOD, (intelppm.sys). Too Much irritating


    Hi,
    this is my first post here, and i am here with too much expectations. please.

    State;
    i'v just received Dell Inspiron Ultrabook 15z i7 with win 8 "40days ago".
    recently after heard about win8.1 free offer for win8 registered tagged user, i update to win8.1 from store.
    after that i first suffer with secureboot watermark,
    then rapid start technology error, then nvidia geforce driver issue..,
    then with intel's Widi softwares(still unsolved),
    and most on unexpected time i always got BSOD "KMODE_EXCEPTION_NOT_HANDELED (intelppm.sys)"
    while conneting my android phone, connecting microsoft wireless mouse or even playing far cry 3..
    i hate blueScreen errors since using win98.

    please help me with intelppm.sys error
    right now i am downloading complete drivers pack from dell website.
    NOTE:
    i also got Windows 8 Recovery Media disk. states:"use this disc to reinstall the operating system on a dell computer"


    i cant go with dump files process.
    please Help me.

      My System SpecsSystem Spec

  2. #2


    Posts : 13
    Windows 8 x64-Bit




    AnyOne??
      My System SpecsSystem Spec

  3. #3


    Posts : 13
    Windows 8 x64-Bit


    hello..................... :/
      My System SpecsSystem Spec

  4. #4


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Sorry for the delay in responding. There just aren't that many people who do BSOD analysis, so at times we get a bit overwhelmed!
    Also, if you respond to your own post, it makes it look like it's active.
    I review posts here from oldest to newest - so responding make your post look newer and delays a response from me.

    Please provide this information so we can provide a complete analysis: Blue Screen of Death (BSOD) Posting Instructions

    If you are unable to run the above program, then I'll need these 3 things:

    1) Zip up and upload the contents of C:\Windows\Minidump with your next post. If having problems zipping it, copy it to your desktop

    2) MSINFO32:
    Please go to Start and type in "msinfo32.exe" (without the quotes) and press Enter
    Save the report as an .nfo file, then zip up the .nfo file and upload/attach the .zip file with your next post.
    Also, save a copy as a .txt file and include it also (it's much more difficult to read, but we have greater success in getting the info from it).

    If you're having difficulties with the format, please open an elevated (Run as administrator) Command Prompt and type (or copy/paste) "msinfo32 /nfo %USERPROFILE%\Desktop\TEST.NFO" (without the quotes) and press Enter. Then navigate to Desktop to retrieve the TEST.NFO file. If you have difficulties with making this work, please post back. Then zip up the .nfo file and upload/attach the .zip file with your next post.

    3) systeminfo:
    Please open an elevated (Run as administrator) Command Prompt and type (or copy/paste) "systeminfo.exe >%USERPROFILE%\Desktop\systeminfo.txt" (without the quotes) and press Enter. Then navigate to Desktop to retrieve the syteminfo.txt file. If you have difficulties with making this work, please post back. Then zip up the .txt file and upload/attach the .zip file with your next post.

    There are fixes for the watermark issue (I'll get it from work today) and we can work on the other issues also.
      My System SpecsSystem Spec

  5. #5


    Posts : 13
    Windows 8 x64-Bit


    Quote Originally Posted by Arslan View Post
    right now i am downloading complete drivers pack from dell website.
    NOTE:
    i also got Windows 8 Recovery Media disk. states:"use this disc to reinstall the operating system on a dell computer"

    please Help me.
    "Followed"
      My System SpecsSystem Spec

  6. #6


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Arslan - I will need the information from my previous post if I am to help with BSOD issues.
    If there are other issues, I may not understand you. Please try telling us your problem again.
      My System SpecsSystem Spec

  7. #7


    Posts : 13
    Windows 8 x64-Bit


    USASMA:

    Sir my problem is solved now
    problem was with driver.
    I reinstall all drivers from start.

    and second i refresh my pc with Dell Recovery dvd.
    Every Thing is fine now.
      My System SpecsSystem Spec

  8. #8


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Thank you for letting us know that your problem is fixed!
    I am happy that your problems are fixed!
    Good luck to you!
      My System SpecsSystem Spec

Help With BSOD, (intelppm.sys). Too Much irritating
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