Windows 8 and 8.1 Forums

Startup problems

  1. #1



    Am I int the right place?
    Helsinki
    Posts : 340
    Windows 7 x64 Home Premium / Commodore OS Vision / Windows 8 Release preview

    Startup problems


    just about 1 week ago when i started up my pc, it booted windows, but after the 'Windows developer preview' text happens nothing (screen wents black) and just in 30 mins the computer tries to restart. this has happened only once, but i cured it with system restore (no, i haven't installed anything lately) and today, even system restore didn't help. Then i restored my computer (all of my programs are gone...) but i would like to know what is causing this, since it didn't give me any error messages.

      My System SpecsSystem Spec

  2. #2


    The only thing I can say is that it's very odd and without any BSOD data or other detailed info the experts here wont be able to help you
      My System SpecsSystem Spec

  3. #3


    Quote Originally Posted by Kynix View Post
    just about 1 week ago when i started up my pc, it booted windows, but after the 'Windows developer preview' text happens nothing (screen wents black) and just in 30 mins the computer tries to restart. this has happened only once, but i cured it with system restore (no, i haven't installed anything lately) and today, even system restore didn't help. Then i restored my computer (all of my programs are gone...) but i would like to know what is causing this, since it didn't give me any error messages.

    If you can boot do these two things.

    There are several ways to find what the problem is. The best is to go into event viewer (type eventvwr in search). Event viewer (local) and look for errors listed in the last day, week, etc. Then go to the windows log>application tab. Finally the windows Logs>system tabs.

    You want to look for all errors (they have red in the left column ).

    When you find them you want to look for critical errors that say app hang, app crash, or anything that relates to the problem.

    When you find them please note the event ID, and the source codes and tell us what they are.




    We do need the actual DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

    It is almost impossible to spot trends from a single DMP file so if you have more than one please upload them. If you only have one please wait until the computer crashes again then upload both.

    You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

    To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.



    The procedure:
    * Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
    * Zip up the copy.
    * Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
    *If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.
    To ensure minidumps are enabled:
    * Go to Start, in the Search Box type: sysdm.cpl, press Enter.
    * Under the Advanced tab, click on the Startup and Recovery Settings... button.
    * Ensure that Automatically restart is unchecked.
    * Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
    * Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
    * OK your way out.
    * Reboot if changes have been made.



      My System SpecsSystem Spec

  4. #4



    Am I int the right place?
    Helsinki
    Posts : 340
    Windows 7 x64 Home Premium / Commodore OS Vision / Windows 8 Release preview


    i believe, that those files dissappeared/ got removed when i refreshed my pc, also, i did try almost all of the options in F8, but i wondered just one thing... Wheres the safe mode? i didn't find it anywhere but let's see, if the problems still continue...
      My System SpecsSystem Spec

  5. #5


    Quote Originally Posted by Kynix View Post
    i believe, that those files dissappeared/ got removed when i refreshed my pc, also, i did try almost all of the options in F8, but i wondered just one thing... Wheres the safe mode? i didn't find it anywhere but let's see, if the problems still continue...
    Check the tutorial section for booting in safe mode.
      My System SpecsSystem Spec

  6. #6


    Germany/Florida
    Posts : 4,514
    Vista and Win7


    For future security I suggest you image the system periodically. Then it will be easier to get back on your feet.
      My System SpecsSystem Spec

Startup problems
Related Threads
Hello everyone. I'm having problems with my PC. When I try to start the pc, most of the times the monitor shows 'no signal', but the pc is running (all the fans are running and the lights are on), but the lights on my keyboard (Caps Lock) and Mouse (I have a mouse with a light indicating the...
Hi people, 'boot problems' means not waking from sleep, requiring a reboot, and often not starting at all. And when starting after several minuets (4 or 5) of black screen and nothing happening requiring a small button reboot or a big start button reboot several times in a row after minuets of...
Hi all, Can somebody please aid some help my way at all? I am running Windows 8.1 which i purchased and downloaded over wifi so all legit. Since installing it i have had problems when starting my laptop or when my laptop goes to sleep. When i turn on my Pavillion dv6 the Blue window shows but no...
Startup Screen Problems! in General Support
Hello. I am trying to change the image on the startup screen (the blue screen with a graphic of a tower on it)of my Inspiron 15 using windows 8. I have looked at the personalisation control panel, but it only offers me options to change themes, not the startup picture. If anyone knows how to do...
startup problems in General Support
My Brother as a laptop windows 8 suddenly started getting a problem when he start the laptop and it in the logon screen before you get to the accounts or password screen, when he hits any key to get to the accounts screen the laptop goes into shutdown mode, any ideas?
couple of odd startup problems in Performance & Maintenance
hello all. this is my first post here but i tried looking for solutions before spamming. i installed win 8 pro a few weeks ago and have been experiencing some issues which could be all related. 1) when going to sleep, sometimes the pc will stay on full power it looks like and not shut off. ...
Windows 8 Startup Problems in General Support
Hi Tonight I upgraded from Windows 7 to 8 and everything went fine. I noticed that the right click was very slow and found out that it was my display drivers that were at fault so I upgraded them also. I then had to reboot and thats where my problems started. Not when I startup everything...
Eight Forums Android App Eight Forums IOS App Follow us on Facebook