Windows 8 and 8.1 Forums


Unpredictable shut down behavior

  1. #1


    Solo.
    Posts : 2,159
    Windows 10 Pro 64-bit

    Unpredictable shut down behavior


    Guys,
    I installed Win 8 Preview on my two PCs and laptop months ago. Recently, all of them started having shutting down problem. when shutting down there were notice that windows isn't properly shut down, need to restart, then restarted. Sometimes it just restarted when shut down without any notice. It is now getting tricky to shut down, I did some step like disconnecting the internet, terminating all working program (usually I don't). It works once, but not at the next. Is it due to some updates, or something else?
    Please share if you have the same problem.

      My System SpecsSystem Spec

  2. #2


    Appelhülsen Germany
    Posts : 189
    Windows 7 and Windows Developer Dual efi boot


    It sounds to me like something is maybe running in the background, I would suggest checking your start up programs (msconfig) firstly unchecking all that you do not need and if that doesn't help unchecking the rest, restarting each time until you find the culprit.
    As it has recently started I would concentrate on the last installed programs.
      My System SpecsSystem Spec

  3. #3


    Solo.
    Posts : 2,159
    Windows 10 Pro 64-bit


    Thanks Pooch for the reply I check the msconfig but afraid of wrongly picking or unchecking
    I did suspect there is something on the background stalling the process. But dont know whether recently installed program or installed updates. I feel like suspecting the updates as that were the only same thing done on all three of my PCs and NB.
    I'm pretty sure about it because those three rigs have different installed program according to its function.
    My PC at the office only has Office 2010, ACDSee, Photoshop, Vuse, and some small utilities programs.
    My NB also has minimal programs installed, as I only need it to run my presentation or teaching activities.
    My home PC has a bit extensive because it has some games like PES 2012, MotoGP, NFS Hot Pursuit, and some more.

    I planned to look over the updates and also the most similar programs installed on three PC.
    Not thinking about viruses yet
      My System SpecsSystem Spec

  4. #4


    Appelhülsen Germany
    Posts : 189
    Windows 7 and Windows Developer Dual efi boot


    I do not think it it is likely that this is caused by updates but I wouldn't rule out a virus you may want to scan with Microsoft Security Essentials - Free Antivirus for Windows and Malwarebytes : Malwarebytes Anti-Malware PRO removes malware including viruses, spyware, worms and trojans, plus it protects your computer both of which work with WDP

    Deselecting start up programs will not harm your PC worst case a program may not run ie antivirus or wlan in which case you just have to re enable these programs.

    It may be an idea to check your drivers are up to date, but I would be inclined to think this was not the problem due to the diversity of your PC's

    You may also want to consider doing a system restore and or an automatic repair System Recovery Options - Boot to in Windows 8
      My System SpecsSystem Spec

  5. #5


    Solo.
    Posts : 2,159
    Windows 10 Pro 64-bit


    Yeah Pooch...
    I agree, considering updates make better. But could also be a case that the update interfering with certain program that becoming uncompatible with it..? As you suggest the AV program mostly don't do well with Win 8, so I stick with MSE and always have it updated. I already started with my Laptop by disconnecting it from the wireless modem before shutting it down. It worked once, but later the "Your PC run into a problem that windows can not handle. Need to restart" notification appeared (something like that). All driver are up to date so far (I work with 64-bit system). I found out that the driver of wireless modem was the only little bit incompat with the system (tricked it through the connection manajer, and left behind the native program from the modem), but it works. I reserve the system recovery as my last option on home PC as My son has some of his saved game to be backed up or he will throw a big yell at me
    OK then. I will continue sorting out the matter, and give you some head ups.

    Cheers...!
      My System SpecsSystem Spec

  6. #6


    Appelhülsen Germany
    Posts : 189
    Windows 7 and Windows Developer Dual efi boot


    Just a point to note I am happy that WDP is working fine on my PC but I still get the occasional bluescreen, bear in mind some of your problems maybe down to WDP
      My System SpecsSystem Spec

  7. #7


    Your PC run into a problem that windows can not handle. Need to restart" notification appeared (something like that).
    If it happens again post the BSOD dump files. I cannot do much for you but some here certainly can !
      My System SpecsSystem Spec

  8. #8



    Am I int the right place?
    Helsinki
    Posts : 340
    Windows 7 x64 Home Premium / Commodore OS Vision / Windows 8 Release preview


    i've noticed, that usually when i try to shut down my computer it will:

    1) shut down as it should (about 10% chance)

    2) show the 'shutting down' screen and returns back to the desktop (programs closed) and then when you shut it down again, it will do as 1) (75% chance)

    3) shut down (either way as above) and turn off the displays, and stay on until the computer times it out.
      My System SpecsSystem Spec

  9. #9


    Appelhülsen Germany
    Posts : 189
    Windows 7 and Windows Developer Dual efi boot


    sounds normal to me
      My System SpecsSystem Spec

  10. #10


    Solo.
    Posts : 2,159
    Windows 10 Pro 64-bit


    Here is the BSOD Screen. I will Post the Dump files later on..
    Haven't been able to open the dump files (*.dmp). When I tried (twice) installing Windows Debugging Tools from Microsoft, the install process freezed. still thinking why....
    Attachment 2949
    Last edited by Kevin Ismail; 02 Dec 2011 at 23:02.
      My System SpecsSystem Spec

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Unpredictable shut down behavior
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