Windows 8 and 8.1 Forums

Boot Error 0xc0000034

  1. #1


    Posts : 6
    Windows 8

    Boot Error 0xc0000034


    So I recently updated to Windows 8.1, was having troubles with my SLI so I downgraded my driver to this. Laptop was working and was playing Guild Wars 2. Decided to switch characters so I logged out, all of a sudden everything goes gray. I thought it was just the game so I hit alt+tab to switch out, doesn't work. Try alt+tab+delete, doesn't work.

    Turn off computer via power button and start it back up. Get blue screen with error.

    Call lenovo and they say my limited warranty doesn't cover software errors and wants to charge $89. I want to see if I can fix the error so I don't have to send it in.

    I have looked up the error and don't really have much tech experience but I saw something with if you have another Windows 8 computer but the only computers I have are Vista and 7. My laptop is the Lenovo Y500 and it has no optical bay (swap able bay but got one with grahpics card so I would have to buy the optical bay in order to put discs in).

    I took pictures of my BIOS and the error for help, thanks for the future replies and help!










    Also another question, if I can't fix the error would it be best to take it to a local repair place or lenovo's $89 offer? I've had this laptop less than a year (Hitting 6 month mark in a day or 2).

      My System SpecsSystem Spec

  2. #2


    Posts : 2,191
    Windows 8.1


    Did you make your factory recovery discs and are they available? Do you have that Lenovo One Key Recovery button on this model? If so, I would try either one of those option before sending it to Lenovo because the only thing they are going to do is restore it to factory shipment status. Good luck.
      My System SpecsSystem Spec

  3. #3


    Posts : 6
    Windows 8


    Quote Originally Posted by my2cents View Post
    Did you make your factory recovery discs and are they available? Do you have that Lenovo One Key Recovery button on this model? If so, I would try either one of those option before sending it to Lenovo because the only thing they are going to do is restore it to factory shipment status. Good luck.
    No and yes there is a lenovo one key recovery button on the side but you can only access it if you are able to actually run windows 8 correct?
      My System SpecsSystem Spec

  4. #4


    Posts : 2,191
    Windows 8.1


    As I understand it, the one key recovery system is intended to also return your laptop to day 1 status. Of course, the ability to do so is dependent on the fact that you did not overwrite the original partition structure by doing a clean install at some point in time. I have one on my Lenovo B575 but mine will no longer work because I have done a clean install. However, if you just tried the upgrade to Win 8.1 via the Store, I'm guessing it should still be functional.
      My System SpecsSystem Spec

  5. #5


    Posts : 6
    Windows 8


    Quote Originally Posted by my2cents View Post
    As I understand it, the one key recovery system is intended to also return your laptop to day 1 status. Of course, the ability to do so is dependent on the fact that you did not overwrite the original partition structure by doing a clean install at some point in time. I have one on my Lenovo B575 but mine will no longer work because I have done a clean install. However, if you just tried the upgrade to Win 8.1 via the Store, I'm guessing it should still be functional.
    I did upgrade to 8.1 from the store. So when I start my computer do I just hold it down or just press it? I started my computer up and it went to the error, tried hitting it and nothing happened.
      My System SpecsSystem Spec

  6. #6


    Posts : 2,191
    Windows 8.1


    Here is a tutorial on how to create the one key recovery discs. Now, I'm not sure if this applies to your laptop but see if it does. Anyway, it looks like this is done outside of the Windows environment so you may be in luck.

    How to Create Factory Disc with One Key Recovery ... - Lenovo Community
      My System SpecsSystem Spec

  7. #7


    Posts : 6
    Windows 8


    Quote Originally Posted by my2cents View Post
    Here is a tutorial on how to create the one key recovery discs. Now, I'm not sure if this applies to your laptop but see if it does. Anyway, it looks like this is done outside of the Windows environment so you may be in luck.

    How to Create Factory Disc with One Key Recovery ... - Lenovo Community
    This can be done without optical bay? I have a 8gb (7.5gb) usb right by me.
      My System SpecsSystem Spec

  8. #8


    Posts : 2,191
    Windows 8.1


    Maybe even easier than that! So, I looked up your y500 Owner's manual and here's what it tells you to do:

    Attachment 30165

    Basically it says to just power down the laptop, THEN press the one key recovery button, THEN follow the prompts to restore you laptop to factory status. Please understand that I do not understand all of your circumstances so please exercise due diligence here but it sure looks like an option to me! Good luck.
      My System SpecsSystem Spec

  9. #9


    Posts : 6
    Windows 8


    Quote Originally Posted by my2cents View Post
    Maybe even easier than that! So, I looked up your y500 Owner's manual and here's what it tells you to do:

    Attachment 30165

    Basically it says to just power down the laptop, THEN press the one key recovery button, THEN follow the prompts to restore you laptop to factory status. Please understand that I do not understand all of your circumstances so please exercise due diligence here but it sure looks like an option to me! Good luck.

    Wow thanks so much, currently recovering will let know if future issues!
      My System SpecsSystem Spec

  10. #10


    Posts : 2,191
    Windows 8.1


    We're keeping our fingers crossed for you so good luck.
      My System SpecsSystem Spec

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