So I recently updated to Windows 8.1, was having troubles with my SLI so I downgraded my driver to this. Laptop was working and was playing Guild Wars 2. Decided to switch characters so I logged out, all of a sudden everything goes gray. I thought it was just the game so I hit alt+tab to switch out, doesn't work. Try alt+tab+delete, doesn't work.
Turn off computer via power button and start it back up. Get blue screen with error.
Call lenovo and they say my limited warranty doesn't cover software errors and wants to charge $89. I want to see if I can fix the error so I don't have to send it in.
I have looked up the error and don't really have much tech experience but I saw something with if you have another Windows 8 computer but the only computers I have are Vista and 7. My laptop is the Lenovo Y500 and it has no optical bay (swap able bay but got one with grahpics card so I would have to buy the optical bay in order to put discs in).
I took pictures of my BIOS and the error for help, thanks for the future replies and help!
Also another question, if I can't fix the error would it be best to take it to a local repair place or lenovo's $89 offer? I've had this laptop less than a year (Hitting 6 month mark in a day or 2).
Turn off computer via power button and start it back up. Get blue screen with error.
Call lenovo and they say my limited warranty doesn't cover software errors and wants to charge $89. I want to see if I can fix the error so I don't have to send it in.
I have looked up the error and don't really have much tech experience but I saw something with if you have another Windows 8 computer but the only computers I have are Vista and 7. My laptop is the Lenovo Y500 and it has no optical bay (swap able bay but got one with grahpics card so I would have to buy the optical bay in order to put discs in).
I took pictures of my BIOS and the error for help, thanks for the future replies and help!
Also another question, if I can't fix the error would it be best to take it to a local repair place or lenovo's $89 offer? I've had this laptop less than a year (Hitting 6 month mark in a day or 2).
My Computer
System One
-
- OS
- Windows 8
- Computer type
- PC/Desktop
- System Manufacturer/Model
- Lenovo Y500
- CPU
- i7-3630QM
- Memory
- 8gb
- Graphics Card(s)
- 2x Nvidia 650m
- Screen Resolution
- 1920x1080