Solved Boot Error 0xc0000034

zinchi

New Member
Messages
6
So I recently updated to Windows 8.1, was having troubles with my SLI so I downgraded my driver to this. Laptop was working and was playing Guild Wars 2. Decided to switch characters so I logged out, all of a sudden everything goes gray. I thought it was just the game so I hit alt+tab to switch out, doesn't work. Try alt+tab+delete, doesn't work.

Turn off computer via power button and start it back up. Get blue screen with error.

Call lenovo and they say my limited warranty doesn't cover software errors and wants to charge $89. I want to see if I can fix the error so I don't have to send it in.

I have looked up the error and don't really have much tech experience but I saw something with if you have another Windows 8 computer but the only computers I have are Vista and 7. My laptop is the Lenovo Y500 and it has no optical bay (swap able bay but got one with grahpics card so I would have to buy the optical bay in order to put discs in).

I took pictures of my BIOS and the error for help, thanks for the future replies and help!

msf61k.jpg


24g6iqs.jpg


ok91yq.jpg


1177hy0.jpg



Also another question, if I can't fix the error would it be best to take it to a local repair place or lenovo's $89 offer? I've had this laptop less than a year (Hitting 6 month mark in a day or 2).
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Lenovo Y500
    CPU
    i7-3630QM
    Memory
    8gb
    Graphics Card(s)
    2x Nvidia 650m
    Screen Resolution
    1920x1080
Did you make your factory recovery discs and are they available? Do you have that Lenovo One Key Recovery button on this model? If so, I would try either one of those option before sending it to Lenovo because the only thing they are going to do is restore it to factory shipment status. Good luck.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    Intel G2020
    Motherboard
    ASRock B75M-DGS R2.0
    Memory
    8GBs @ 1333 MHz
    Hard Drives
    Samsung 840 EVO
    PSU
    400w
    Internet Speed
    57/11
Did you make your factory recovery discs and are they available? Do you have that Lenovo One Key Recovery button on this model? If so, I would try either one of those option before sending it to Lenovo because the only thing they are going to do is restore it to factory shipment status. Good luck.

No and yes there is a lenovo one key recovery button on the side but you can only access it if you are able to actually run windows 8 correct?
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Lenovo Y500
    CPU
    i7-3630QM
    Memory
    8gb
    Graphics Card(s)
    2x Nvidia 650m
    Screen Resolution
    1920x1080
As I understand it, the one key recovery system is intended to also return your laptop to day 1 status. Of course, the ability to do so is dependent on the fact that you did not overwrite the original partition structure by doing a clean install at some point in time. I have one on my Lenovo B575 but mine will no longer work because I have done a clean install. However, if you just tried the upgrade to Win 8.1 via the Store, I'm guessing it should still be functional.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    Intel G2020
    Motherboard
    ASRock B75M-DGS R2.0
    Memory
    8GBs @ 1333 MHz
    Hard Drives
    Samsung 840 EVO
    PSU
    400w
    Internet Speed
    57/11
As I understand it, the one key recovery system is intended to also return your laptop to day 1 status. Of course, the ability to do so is dependent on the fact that you did not overwrite the original partition structure by doing a clean install at some point in time. I have one on my Lenovo B575 but mine will no longer work because I have done a clean install. However, if you just tried the upgrade to Win 8.1 via the Store, I'm guessing it should still be functional.

I did upgrade to 8.1 from the store. So when I start my computer do I just hold it down or just press it? I started my computer up and it went to the error, tried hitting it and nothing happened.
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Lenovo Y500
    CPU
    i7-3630QM
    Memory
    8gb
    Graphics Card(s)
    2x Nvidia 650m
    Screen Resolution
    1920x1080

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    Intel G2020
    Motherboard
    ASRock B75M-DGS R2.0
    Memory
    8GBs @ 1333 MHz
    Hard Drives
    Samsung 840 EVO
    PSU
    400w
    Internet Speed
    57/11

My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Lenovo Y500
    CPU
    i7-3630QM
    Memory
    8gb
    Graphics Card(s)
    2x Nvidia 650m
    Screen Resolution
    1920x1080
Maybe even easier than that! So, I looked up your y500 Owner's manual and here's what it tells you to do:

View attachment 30165

Basically it says to just power down the laptop, THEN press the one key recovery button, THEN follow the prompts to restore you laptop to factory status. Please understand that I do not understand all of your circumstances so please exercise due diligence here but it sure looks like an option to me! Good luck.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    Intel G2020
    Motherboard
    ASRock B75M-DGS R2.0
    Memory
    8GBs @ 1333 MHz
    Hard Drives
    Samsung 840 EVO
    PSU
    400w
    Internet Speed
    57/11
Maybe even easier than that! So, I looked up your y500 Owner's manual and here's what it tells you to do:

View attachment 30165

Basically it says to just power down the laptop, THEN press the one key recovery button, THEN follow the prompts to restore you laptop to factory status. Please understand that I do not understand all of your circumstances so please exercise due diligence here but it sure looks like an option to me! Good luck.


Wow thanks so much, currently recovering will let know if future issues!
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Lenovo Y500
    CPU
    i7-3630QM
    Memory
    8gb
    Graphics Card(s)
    2x Nvidia 650m
    Screen Resolution
    1920x1080
We're keeping our fingers crossed for you so good luck.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    Intel G2020
    Motherboard
    ASRock B75M-DGS R2.0
    Memory
    8GBs @ 1333 MHz
    Hard Drives
    Samsung 840 EVO
    PSU
    400w
    Internet Speed
    57/11
We're keeping our fingers crossed for you so good luck.


Woohoo

2hekqco.jpg


Can't believe Lenovo tried to get $89 out of me for such a simple fix! Added rep to you.


Also would you suggest not upgrading to windows 8.1 after this mess and wait?
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Lenovo Y500
    CPU
    i7-3630QM
    Memory
    8gb
    Graphics Card(s)
    2x Nvidia 650m
    Screen Resolution
    1920x1080
Also would you suggest not upgrading to windows 8.1 after this mess and wait?

You might want to take a breather and do a little more up-front preparation before you try it again. Anyway, your y500 is on Lenovo's list of OK to upgrade to Win 8.1 and there are many new 8.1 specific drivers available, so the first thing I would do is download all those drivers to your USB drive:

Drivers and software - IdeaPad Y500 Notebook

Note that I didn't see any BIOS updates that are required so you should be good to go there.

Next, I would start educating myself on the recommended way to upgrade a Lenovo laptop to Win 8.1 here:

http://support.lenovo.com/en_US/research/hints-or-tips/detail.page?AliasID=WIN8-INDEX

There should be some information available in their support center.

Good luck!
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    Intel G2020
    Motherboard
    ASRock B75M-DGS R2.0
    Memory
    8GBs @ 1333 MHz
    Hard Drives
    Samsung 840 EVO
    PSU
    400w
    Internet Speed
    57/11
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