Windows 8 and 8.1 Forums


Toshiba SATELLITE L745D-S4350 random freeze WIN8.1

  1. #1


    Posts : 2
    Windows 8.1

    Toshiba SATELLITE L745D-S4350 random freeze WIN8.1


    I have Toshiba laptop that I migrated to WIN8 and had no issues, once I moved 8.1 randomly the computer freezes for some minutes where I can only move the mouse and nothing happnes, even the Ctrl Alt Del does not work, but after a while the computer comes back to life and everything that I imputed, clics and keystrokes, start to go on.

    Is annoying since I cant see a movie now without getting freeze while watching it

    I already clean install WIN8.1 RTM with lastes patches and drivers but the same issue since I thought is was a WIN issue for the upgrade.

    Here are the specs


    Date 2013/10/23 20:25:16

    [PC Information]
    Model Name Satellite L745D
    Part Number PSK4GU-00H003
    Serial Number deleted on purpose
    OS Version Microsoft Windows 8.1 Pro with Media Center 6.3.9600
    BIOS Version 1.20
    CPU AMD E-450 APU with Radeon™ HD Graphics
    Physical Memory4096MB RAM
    Hard Disk Capacity2,000,038,125,568 [Byte] 1.819 [TB]
    Hard Disk Free Space Capacity1,253,948,272,640 [Byte] 1.140 [TB]
    Video AMD Radeon HD 6320 Graphics version=13.200.16.0
    Screen Resolution1366 x 768 Pixels
    Color Quality True Color (32 Bit)
    Sound AMD High Definition Audio Device version=9.0.0.9903
    Conexant SmartAudio HD version=8.54.44.0
    Network Realtek RTL8188CE Wireless LAN 802.11n PCI-E NIC version=2012.2.827.2013
    Qualcomm Atheros AR8152 PCI-E Fast Ethernet Controller (NDIS 6.30) version=2.1.0.16 MAC
    Modem None
    Internet Explorer11.0.9600.16384
    IDE Device None
    ST9500325AS
    MATSHITA DVD-RAM UJ8A0AS FW version=1.51

    [QFE Information]
    Windows Update "KB2859675_Microsoft-Windows-CameraCodec-Package"
    Windows Update "KB2880289"
    Windows Update "KB2883200"
    Windows Update "KB2884101"
    Windows Update "KB2884846"
    Windows Update "KB2886439"
    Windows Update "KB2894029"
    Windows Update "KB2894179"
    Windows Update "KB2895219"
    Windows Update "KB2898742"

    Any help will be appreciated.

      My System SpecsSystem Spec

  2. #2


    Posts : 2,191
    Windows 8.1


    I see lots of wifi errors being recorded in your event logs. I aslo noticed there is a wifi driver update available from Realtek for the RTL8188CE here:

    Realtek

    Attachment 30172

    Good luck.
      My System SpecsSystem Spec

  3. #3


    Posts : 2
    Windows 8.1


    What are these wifi errors that you talk about ?
      My System SpecsSystem Spec

  4. #4


    Posts : 2,191
    Windows 8.1


    I already erased the download so I'm not going to browse through them again; however, I took a quick peek and saw some wifi driver-related logs indicating a wifi issue, so I checked and found that update. Now, you can either try updating your wifi drivers or wait for a formal "detailed" analysis. Good luck.
      My System SpecsSystem Spec

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