Windows 8 and 8.1 Forums


Bsod page_fault_in_nonpaged_area

  1. #1


    Posts : 16
    Windows 8 Pro 64 b

    Bsod page_fault_in_nonpaged_area


    I was on chrome (2-3 tabs) and then ... bsod , my specs:

    Laptop: Samsung New Series 7 Chronos

    cpu: i7 3635qm
    mb: Intel hm76
    ram: 12 gb ram 1600 mhz (4gb + 8gb)
    gpu: intel hd 4000 + amd radeon 8870m
    hdd: liteon 512gb ssd
    s.o : windows 8 pro 64 bit

    According to whocrashed it is a driver issue (i have tested the hdd/ram, and no problems detected), i had other bosd but it were solved (daemon tools, due to the sptd.sys driver).

      My System SpecsSystem Spec

  2. #2


    Posts : 16
    Windows 8 Pro 64 b


    Another bsod (PAGE_FAULT_IN_NONPAGED_AREA), but this time (according to whocrashed) is for atikmpag.sys driver, here is the new dump
      My System SpecsSystem Spec

  3. #3


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Bluetooth is disabled. Is this deliberate? If so, why?

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    npf.sys Fri Jun 25 12:50:58 2010 (4C24DE72)
    NetGroup Packet Filter Driver, part of the WinPcap packet capture library
    http://www.carrona.org/drivers/driver.php?id=npf.sys

    If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions: Driver Verifier Settings



    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Thu Oct 24 00:47:29.824 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\102413-7109-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 9:32:19.509
    *** WARNING: Unable to verify timestamp for atikmpag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
    *** WARNING: Unable to verify timestamp for igdkmd64.sys
    *** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
    Probably caused by :dxgmms1.sys ( dxgmms1!VIDMM_DEVICE::RemoveCommitment+18d )
    BugCheck 50, {fffff8a101e48bd8, 0, fffff8800449f731, 2}
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
    Arguments: 
    Arg1: fffff8a101e48bd8, memory referenced.
    Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
    Arg3: fffff8800449f731, If non-zero, the instruction address which referenced the bad memory
        address.
    Arg4: 0000000000000002, (reserved)
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  chrome.exe
    FAILURE_BUCKET_ID: AV_dxgmms1!VIDMM_DEVICE::RemoveCommitment
    CPUID:        "Intel(R) Core(TM) i7-3635QM CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2395
      BIOS Version                  P05ABU.142.130905.SK
      BIOS Release Date             09/05/2013
      Manufacturer                  SAMSUNG ELECTRONICS CO., LTD.
      Product Name                  770Z5E/780Z5E
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Oct 23 15:14:53.394 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\102313-9421-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:1 days 20:03:25.564
    Probably caused by :win32k.sys ( win32k!EngUpdateDeviceSurface+5a91 )
    BugCheck 50, {fffff970000ab930, 8, fffff970000ab930, 2}
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
    Arguments: 
    Arg1: fffff970000ab930, memory referenced.
    Arg2: 0000000000000008, value 0 = read operation, 1 = write operation.
    Arg3: fffff970000ab930, If non-zero, the instruction address which referenced the bad memory
        address.
    Arg4: 0000000000000002, (reserved)
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  chrome.exe
    FAILURE_BUCKET_ID: AV_BAD_IP_win32k!EngUpdateDeviceSurface
    CPUID:        "Intel(R) Core(TM) i7-3635QM CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2395
      BIOS Version                  P05ABU.142.130905.SK
      BIOS Release Date             09/05/2013
      Manufacturer                  SAMSUNG ELECTRONICS CO., LTD.
      Product Name                  770Z5E/780Z5E
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Thu Oct 24 00:47:29.824 2013 (UTC - 4:00)**************************
    npf.sys                     Fri Jun 25 12:50:58 2010 (4C24DE72)
    RadioHIDMini.sys            Fri Jul 27 07:57:08 2012 (50128214)
    iaStorA.sys                 Sat Sep  1 21:01:24 2012 (5042AFE4)
    dump_iaStorA.sys            Sat Sep  1 21:01:24 2012 (5042AFE4)
    Rt630x64.sys                Fri Sep  7 04:21:17 2012 (5049AE7D)
    amdkmpfd.sys                Thu Sep 13 19:02:55 2012 (5052661F)
    RtsUVStor.sys               Mon Oct 15 05:20:45 2012 (507BD56D)
    intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
    atikmpag.sys                Mon Nov 26 23:26:34 2012 (50B440FA)
    atikmdag.sys                Tue Nov 27 00:23:36 2012 (50B44E58)
    igdkmd64.sys                Wed Dec 12 19:42:26 2012 (50C92472)
    HECIx64.sys                 Mon Dec 17 14:32:21 2012 (50CF7345)
    RTKVHD64.sys                Tue Feb 19 09:15:08 2013 (512388EC)
    ElbyCDIO.sys                Mon Mar  4 04:21:51 2013 (513467AF)
    ETD.sys                     Fri Mar 22 04:20:48 2013 (514C1460)
    ETDSMBus.sys                Sun Mar 24 23:02:21 2013 (514FBE3D)
    AMPPAL.sys                  Tue May 21 11:12:37 2013 (519B8EE5)
    VClone.sys                  Wed Jul 24 11:02:55 2013 (51EFEC9F)
    NETwew00.sys                Mon Aug 19 08:36:37 2013 (52121155)
    
    http://www.carrona.org/drivers/driver.php?id=npf.sys
    RadioHIDMini.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
    http://www.carrona.org/drivers/driver.php?id=amdkmpfd.sys
    http://www.carrona.org/drivers/driver.php?id=RtsUVStor.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=ElbyCDIO.sys
    http://www.carrona.org/drivers/driver.php?id=ETD.sys
    ETDSMBus.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=AMPPAL.sys
    http://www.carrona.org/drivers/driver.php?id=VClone.sys
    NETwew00.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
      My System SpecsSystem Spec

  4. #4


    Posts : 16
    Windows 8 Pro 64 b


    Everything it was working fine until i updated the wifi driver (now uninstalled the driver and installed the factory driver), the npf.sys it has something to do with winpcap?, its safe to uninstall?

    pd: the bluetooth thing is to save battery (only activate when i use the bluetooth)


    Update:

    Uninstalled Winpcap and reverted to the original wifi driver, and until now everythings works fine
    Last edited by oidualc123; 24 Oct 2013 at 14:58.
      My System SpecsSystem Spec

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