Windows 8 and 8.1 Forums


KERNEL_TRAP when connected to the internet

  1. #1


    Posts : 1
    Win 8.1

    KERNEL_TRAP when connected to the internet


    Greetings!

    I recently (as in last night) updated to 8.1, but ever since then once I connect to my DSL connection, after a random amount of time, within 15 min, I get a BSOD. I was hoping someone could analyze the .dmp for me to see what program or driver is causing this, so I can fix it.

    Thank You!

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Please provide this information so we can provide a complete analysis: Blue Screen of Death (BSOD) Posting Instructions

    Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Windows systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions).
    Please un-install the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): [S] DuplexSecure - FAQ [/S] Link broken as of 21 Jul 2012
    New link (15 Aug 2012): DuplexSecure - Downloads (pick the appropriate version for your system and select "Un-install" when you run it).
    Alternate link: Disc-Tools.com
    Manual procedure here: Registry and SPTD problems | DAEMON Pro Help
    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    HECIx64.sys Thu Sep 17 15:54:16 2009 (4AB293E8)
    Intel Management Engine Interface
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys

    wfmcvad.sys Mon Feb 1 01:24:06 2010 (4B667386)
    WiFi Media Connect Virtual Audio Device
    wfmcvad.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

    iaStor.sys Tue Apr 13 12:44:16 2010 (4BC49F60)
    Intel Storage drivers
    http://www.carrona.org/drivers/driver.php?id=iaStor.sys

    RTKVHD64.sys Tue Jun 22 05:27:26 2010 (4C2081FE)
    Realtek High Definition Audio Function Driver
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys

    vmm.sys Wed Dec 28 08:28:47 2011 (4EFB198F)
    Virtual Machine Monitor driver - Microsoft Virtual PC 2004
    http://www.carrona.org/drivers/driver.php?id=vmm.sys




    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Tue Oct 22 02:52:20.069 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\102213-47218-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.16404.amd64fre.winblue_gdr.130913-2141
    System Uptime:0 days 0:06:40.776
    *** ERROR: Module load completed but symbols could not be loaded for Ndu.sys
    *** ERROR: Module load completed but symbols could not be loaded for wfplwfs.sys
    *** WARNING: Unable to verify timestamp for vmswitch.sys
    *** ERROR: Module load completed but symbols could not be loaded for vmswitch.sys
    Probably caused by :NETIO.SYS ( NETIO!WfpNblInfoAlloc+59 )
    BugCheck 7F, {8, fffff8000ed68e70, fffff8000ed52ff0, fffff80000a0d5d9}
    BugCheck Info: UNEXPECTED_KERNEL_MODE_TRAP (7f)
    Arguments: 
    Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT
    Arg2: fffff8000ed68e70
    Arg3: fffff8000ed52ff0
    Arg4: fffff80000a0d5d9
    BUGCHECK_STR:  0x7f_8
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x7f_8_NETIO!WfpNblInfoAlloc
    CPUID:        "Intel(R) Core(TM) i3 CPU       M 370  @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2394
      BIOS Version                  V1.05
      BIOS Release Date             08/24/2010
      Manufacturer                  Acer
      Product Name                  Aspire 5742G
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Tue Oct 22 02:52:20.069 2013 (UTC - 4:00)**************************
    HECIx64.sys          Thu Sep 17 15:54:16 2009 (4AB293E8)
    wfmcvad.sys          Mon Feb  1 01:24:06 2010 (4B667386)
    iaStor.sys           Tue Apr 13 12:44:16 2010 (4BC49F60)
    RTKVHD64.sys         Tue Jun 22 05:27:26 2010 (4C2081FE)
    vmm.sys              Wed Dec 28 08:28:47 2011 (4EFB198F)
    dtsoftbus01.sys      Fri Jan 13 08:45:46 2012 (4F10358A)
    VBoxUSBMon.sys       Fri Oct 26 12:59:41 2012 (508AC17D)
    VBoxDrv.sys          Fri Oct 26 13:00:50 2012 (508AC1C2)
    k57nd60a.sys         Tue Jan 29 19:48:55 2013 (51086DF7)
    AtihdW86.sys         Thu Feb 14 17:11:12 2013 (511D6100)
    sthid.sys            Tue Feb 19 00:34:44 2013 (51230EF4)
    bcmwl63a.sys         Sat Jun  1 00:59:47 2013 (51A97FC3)
    intelppm.sys         Thu Aug 22 04:46:35 2013 (5215CFEB)
    NdisVirtualBus.sys   Thu Aug 22 07:36:25 2013 (5215F7B9)
    vmbkmclr.sys         Thu Aug 22 07:39:04 2013 (5215F858)
    winhvr.sys           Thu Aug 22 07:39:52 2013 (5215F888)
    ahcache.sys          Thu Aug 22 07:39:54 2013 (5215F88A)
    werkernel.sys        Thu Aug 22 07:40:24 2013 (5215F8A8)
    atikmpag.sys         Tue Sep 10 21:24:43 2013 (522FC65B)
    atikmdag.sys         Tue Sep 10 22:45:14 2013 (522FD93A)
    Wnv.sys              Tue Sep 17 03:00:26 2013 (5237FE0A)
    intelpep.sys         Thu Sep 19 03:12:46 2013 (523AA3EE)
    
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    wfmcvad.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=iaStor.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=vmm.sys
    http://www.carrona.org/drivers/driver.php?id=dtsoftbus01.sys
    http://www.carrona.org/drivers/driver.php?id=VBoxUSBMon.sys
    http://www.carrona.org/drivers/driver.php?id=VBoxDrv.sys
    http://www.carrona.org/drivers/driver.php?id=k57nd60a.sys
    http://www.carrona.org/drivers/driver.php?id=AtihdW86.sys
    sthid.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=bcmwl63a.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    NdisVirtualBus.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    vmbkmclr.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    winhvr.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    ahcache.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    werkernel.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
    Wnv.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    intelpep.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
      My System SpecsSystem Spec

KERNEL_TRAP when connected to the internet
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