KERNEL_TRAP when connected to the internet

DebilMC

New Member
Messages
1
Greetings!

I recently (as in last night) updated to 8.1, but ever since then once I connect to my DSL connection, after a random amount of time, within 15 min, I get a BSOD. I was hoping someone could analyze the .dmp for me to see what program or driver is causing this, so I can fix it.

Thank You!
 

My Computer

System One

  • OS
    Win 8.1
    Computer type
    Laptop
Please provide this information so we can provide a complete analysis: http://www.eightforums.com/bsod-cra...e-screen-death-bsod-posting-instructions.html

Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Windows systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions).
Please un-install the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): [DEL] DuplexSecure - FAQ [/DEL] Link broken as of 21 Jul 2012
New link (15 Aug 2012): DuplexSecure - Downloads (pick the appropriate version for your system and select "Un-install" when you run it).
Alternate link: Disc-Tools.com
Manual procedure here: Registry and SPTD problems | DAEMON Pro Help

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

HECIx64.sys Thu Sep 17 15:54:16 2009 (4AB293E8)
Intel Management Engine Interface
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys

wfmcvad.sys Mon Feb 1 01:24:06 2010 (4B667386)
WiFi Media Connect Virtual Audio Device
wfmcvad.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

iaStor.sys Tue Apr 13 12:44:16 2010 (4BC49F60)
Intel Storage drivers
http://www.carrona.org/drivers/driver.php?id=iaStor.sys

RTKVHD64.sys Tue Jun 22 05:27:26 2010 (4C2081FE)
Realtek High Definition Audio Function Driver
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys

vmm.sys Wed Dec 28 08:28:47 2011 (4EFB198F)
Virtual Machine Monitor driver - Microsoft Virtual PC 2004
http://www.carrona.org/drivers/driver.php?id=vmm.sys




Analysis:
The following is for informational purposes only.
Code:
[font=lucida console]**************************Tue Oct 22 02:52:20.069 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\102213-47218-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].16404.amd64fre.winblue_gdr.130913-2141
System Uptime:[B]0 days 0:06:40.776[/B]
*** ERROR: Module load completed but symbols could not be loaded for Ndu.sys
*** ERROR: Module load completed but symbols could not be loaded for wfplwfs.sys
*** WARNING: Unable to verify timestamp for vmswitch.sys
*** ERROR: Module load completed but symbols could not be loaded for vmswitch.sys
Probably caused by :[B]NETIO.SYS ( NETIO!WfpNblInfoAlloc+59 )[/B]
BugCheck [B]7F, {8, fffff8000ed68e70, fffff8000ed52ff0, fffff80000a0d5d9}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000007F]UNEXPECTED_KERNEL_MODE_TRAP (7f)[/url]
Arguments: 
Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT
Arg2: fffff8000ed68e70
Arg3: fffff8000ed52ff0
Arg4: fffff80000a0d5d9
BUGCHECK_STR:  0x7f_8
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0x7f_8_NETIO!WfpNblInfoAlloc[/B]
CPUID:        "Intel(R) Core(TM) i3 CPU       M 370  @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: [B]2394[/B]
  BIOS Version                  V1.05
  BIOS Release Date             08/24/2010
  Manufacturer                  Acer
  Product Name                  Aspire 5742G
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[font=lucida console]**************************Tue Oct 22 02:52:20.069 2013 (UTC - 4:00)**************************
[COLOR=RED][B]HECIx64.sys          Thu Sep 17 15:54:16 2009 (4AB293E8)[/B][/COLOR]
[COLOR=RED][B]wfmcvad.sys          Mon Feb  1 01:24:06 2010 (4B667386)[/B][/COLOR]
[COLOR=RED][B]iaStor.sys           Tue Apr 13 12:44:16 2010 (4BC49F60)[/B][/COLOR]
[COLOR=RED][B]RTKVHD64.sys         Tue Jun 22 05:27:26 2010 (4C2081FE)[/B][/COLOR]
[COLOR=RED][B]vmm.sys              Wed Dec 28 08:28:47 2011 (4EFB198F)[/B][/COLOR]
[COLOR=RED][B]dtsoftbus01.sys      Fri Jan 13 08:45:46 2012 (4F10358A)[/B][/COLOR]
VBoxUSBMon.sys       Fri Oct 26 12:59:41 2012 (508AC17D)
VBoxDrv.sys          Fri Oct 26 13:00:50 2012 (508AC1C2)
k57nd60a.sys         Tue Jan 29 19:48:55 2013 (51086DF7)
AtihdW86.sys         Thu Feb 14 17:11:12 2013 (511D6100)
sthid.sys            Tue Feb 19 00:34:44 2013 (51230EF4)
bcmwl63a.sys         Sat Jun  1 00:59:47 2013 (51A97FC3)
intelppm.sys         Thu Aug 22 04:46:35 2013 (5215CFEB)
NdisVirtualBus.sys   Thu Aug 22 07:36:25 2013 (5215F7B9)
vmbkmclr.sys         Thu Aug 22 07:39:04 2013 (5215F858)
winhvr.sys           Thu Aug 22 07:39:52 2013 (5215F888)
ahcache.sys          Thu Aug 22 07:39:54 2013 (5215F88A)
werkernel.sys        Thu Aug 22 07:40:24 2013 (5215F8A8)
atikmpag.sys         Tue Sep 10 21:24:43 2013 (522FC65B)
atikmdag.sys         Tue Sep 10 22:45:14 2013 (522FD93A)
Wnv.sys              Tue Sep 17 03:00:26 2013 (5237FE0A)
intelpep.sys         Thu Sep 19 03:12:46 2013 (523AA3EE)
[/font]
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
wfmcvad.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=iaStor.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=vmm.sys
http://www.carrona.org/drivers/driver.php?id=dtsoftbus01.sys
http://www.carrona.org/drivers/driver.php?id=VBoxUSBMon.sys
http://www.carrona.org/drivers/driver.php?id=VBoxDrv.sys
http://www.carrona.org/drivers/driver.php?id=k57nd60a.sys
http://www.carrona.org/drivers/driver.php?id=AtihdW86.sys
sthid.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=bcmwl63a.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
NdisVirtualBus.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
vmbkmclr.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
winhvr.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
ahcache.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
werkernel.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
Wnv.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
intelpep.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
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