Windows 8 and 8.1 Forums


Constantly BSODing: DPC_WATCHDOG_VIOLATION

  1. #1


    Posts : 2
    Windows 8.1

    Constantly BSODing: DPC_WATCHDOG_VIOLATION


    Hello

    I am hoping I can type this out before the machine crashes again. I bought this Toshiba laptop (U840W) recently. It is an intel core i5 with 6 gb ram and a dual SSD/HDD setup. I bought it in July of this year and it has been running fine except the last few weeks when it has started randomly giving me BSODs with the text "DPC_WATCHDOG_VIOLATION", it crashes and restarts. There is no pattern to the restarts (in that they happen at any time) other than the screen suddenly goes dim, the keyboard stops working and a minute later, I get the BSOD.


    Minidumps for the most recent crash can be found here: http://rapidshare.com/share/C225DA87...6FF79D7A8C65E5

    SF_Diagnostics grab is attached to this post.


    I have tried:
    - Updating all drivers that had updates (wireless, display, general toshiba drivers)
    - Updating to Windows 8.1
    - Uninstalling unneeded software
    - Turning off firewall, updating and running Windows Defender


    Please, any help would be appreciated!


    Thanks

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Windows systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions).
    Please un-install the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): [S] DuplexSecure - FAQ [/S] Link broken as of 21 Jul 2012
    New link (15 Aug 2012): DuplexSecure - Downloads (pick the appropriate version for your system and select "Un-install" when you run it).
    Alternate link: Disc-Tools.com
    Manual procedure here: Registry and SPTD problems | DAEMON Pro Help
    I'll post more later on (either 12 hours or 24 hours from now).
      My System SpecsSystem Spec

  3. #3


    Posts : 2
    Windows 8.1


    Quote Originally Posted by usasma View Post
    Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Windows systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions).
    Please un-install the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): [S] DuplexSecure - FAQ [/S] Link broken as of 21 Jul 2012
    New link (15 Aug 2012): DuplexSecure - Downloads (pick the appropriate version for your system and select "Un-install" when you run it).
    Alternate link: Disc-Tools.com
    Manual procedure here: Registry and SPTD problems | DAEMON Pro Help
    I'll post more later on (either 12 hours or 24 hours from now).
    Thanks for the reply.

    Tried the duplexsecure software and it said no SPTD was detected (so uninstall button was greyed out)

    Cheers for any further suggestions
      My System SpecsSystem Spec

  4. #4


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Many more Live Kernel Events than Bugcheck Events (this is sometimes suggestive of a hardware problem) - Please do the following:
    - open Event Viewer (run eventvwr.msc from the "Run" dialog))
    - expand the Custom Views category (left click on the > next to the words "Custom Views")
    - right click on Administrative Events
    - select "Save all Events in Custom View as..."
    - save the file as Admin.evtx
    - zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
    - upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).

    Beyond that there's nothing else unusual in the reports. Should the BSOD's continue, please zip up the contents of C:\Windows\Minidump and upload it with your next post (if you have problems with this, try copying it to your desktop and zipping it up from there).
      My System SpecsSystem Spec

Constantly BSODing: DPC_WATCHDOG_VIOLATION
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