Windows 8 and 8.1 Forums


Random BSOD's one happened the first time I tried to post

  1. #1


    Posts : 5
    Windows 8.1

    Random BSOD's one happened the first time I tried to post


    Blue screens no matter what is going on or when nothing is going on... it's not constant... sometimes hours between. I've updated the OS and applications as much as I can via WU, applications and the like. Upgraded to Win8.1 hoping that would help, but it hasn't.

    Ideas?

    Thanks

    Edit: I posted it quick so I could make sure it got up instead of crashing again.

    Crashes have been going on for several months... can use the PC for hours at a time. Sometimes, I sit down and after the system has at some point in the day, booted up after a crash... no one has signed in or run anything... hit a key... only to BS.
    Last edited by dcmckinney; 19 Oct 2013 at 17:57.

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    In general, if you upgrade an OS and it still has problems - then hardware is the most likely cause.
    BUT, there are a lot of other things to consider if you've been using the system for any length of time (as the installed stuff can also easily cause this).

    Memory dumps seem to point at RAM. Try these free diagnostics: Hardware Diagnostics
    Start with MemTest86+ and Prime95 - then run the others just to be sure.
    It may be difficult to run MemTest86+ If so, post back for help with turning off Secure Boot and enabling the legacy boot stuff.

    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Sat Oct 19 18:22:33.355 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\101913-5968-02.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.16404.amd64fre.winblue_gdr.130913-2141
    System Uptime:0 days 0:54:44.065
    Probably caused by :Pool_Corruption ( nt!ExDeferredFreePool+852 )
    BugCheck 139, {3, ffffd0002d2db310, ffffd0002d2db268, 0}
    BugCheck Info: KERNEL_SECURITY_CHECK_FAILURE (139)
    Arguments: 
    Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
    Arg2: ffffd0002d2db310, Address of the trap frame for the exception that caused the bugcheck
    Arg3: ffffd0002d2db268, Address of the exception record for the exception that caused the bugcheck
    Arg4: 0000000000000000, Reserved
    BUGCHECK_STR:  0x139
    DEFAULT_BUCKET_ID:  LIST_ENTRY_CORRUPT
    PROCESS_NAME:  chrome.exe
    FAILURE_BUCKET_ID: 0x139_3_nt!ExDeferredFreePool
      BIOS Version                  V3.6
      BIOS Release Date             10/26/2012
      Manufacturer                  MICRO-STAR INTERNATIONAL CO.,LTD
      Product Name                  MS-7596
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Oct 19 15:41:42.276 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\101913-5703-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.16404.amd64fre.winblue_gdr.130913-2141
    System Uptime:0 days 0:18:34.986
    Probably caused by :memory_corruption
    BugCheck 3B, {c000001d, fffff803f80da299, ffffd0002e6f8e50, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
    Arguments: 
    Arg1: 00000000c000001d, Exception code that caused the bugcheck
    Arg2: fffff803f80da299, Address of the instruction which caused the bugcheck
    Arg3: ffffd0002e6f8e50, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    BUGCHECK_STR:  0x3B
    DEFAULT_BUCKET_ID:  CODE_CORRUPTION
    PROCESS_NAME:  MsMpEng.exe
    FAILURE_BUCKET_ID: MEMORY_CORRUPTION_STRIDE
      BIOS Version                  V3.6
      BIOS Release Date             10/26/2012
      Manufacturer                  MICRO-STAR INTERNATIONAL CO.,LTD
      Product Name                  MS-7596
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Oct 19 15:22:26.905 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\101913-5984-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.16404.amd64fre.winblue_gdr.130913-2141
    System Uptime:0 days 0:25:51.616
    Probably caused by :memory_corruption ( nt!MiUpdateWsle+343 )
    BugCheck 1A, {5005, fffff58010804000, 2b5e, 3e80}
    BugCheck Info: MEMORY_MANAGEMENT (1a)
    Arguments: 
    Arg1: 0000000000005005, The subtype of the bugcheck.
    Arg2: fffff58010804000
    Arg3: 0000000000002b5e
    Arg4: 0000000000003e80
    BUGCHECK_STR:  0x1a_5005
    PROCESS_NAME:  MsMpEng.exe
    FAILURE_BUCKET_ID: 0x1a_5005_nt!MiUpdateWsle
      BIOS Version                  V3.6
      BIOS Release Date             10/26/2012
      Manufacturer                  MICRO-STAR INTERNATIONAL CO.,LTD
      Product Name                  MS-7596
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Oct 19 14:55:51.976 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\101913-5968-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.16404.amd64fre.winblue_gdr.130913-2141
    System Uptime:0 days 0:20:41.686
    Probably caused by :Pool_Corruption ( nt!ExDeferredFreePool+f9b )
    BugCheck 139, {3, ffffd00028794980, ffffd000287948d8, 0}
    BugCheck Info: KERNEL_SECURITY_CHECK_FAILURE (139)
    Arguments: 
    Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
    Arg2: ffffd00028794980, Address of the trap frame for the exception that caused the bugcheck
    Arg3: ffffd000287948d8, Address of the exception record for the exception that caused the bugcheck
    Arg4: 0000000000000000, Reserved
    BUGCHECK_STR:  0x139
    DEFAULT_BUCKET_ID:  LIST_ENTRY_CORRUPT
    PROCESS_NAME:  Steam.exe
    FAILURE_BUCKET_ID: 0x139_3_nt!ExDeferredFreePool
      BIOS Version                  V3.6
      BIOS Release Date             10/26/2012
      Manufacturer                  MICRO-STAR INTERNATIONAL CO.,LTD
      Product Name                  MS-7596
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Oct 19 14:34:27.540 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\101913-5734-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.16404.amd64fre.winblue_gdr.130913-2141
    System Uptime:0 days 15:31:52.249
    Probably caused by :memory_corruption
    BugCheck 3B, {c0000005, fffff9600018cc63, ffffd000252d42f0, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
    Arguments: 
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff9600018cc63, Address of the instruction which caused the bugcheck
    Arg3: ffffd000252d42f0, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    BUGCHECK_STR:  0x3B
    DEFAULT_BUCKET_ID:  CODE_CORRUPTION
    PROCESS_NAME:  explorer.exe
    FAILURE_BUCKET_ID: MEMORY_CORRUPTION_ONE_BIT
      BIOS Version                  V3.6
      BIOS Release Date             10/26/2012
      Manufacturer                  MICRO-STAR INTERNATIONAL CO.,LTD
      Product Name                  MS-7596
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Oct 18 23:01:48.360 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\101813-6125-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.16404.amd64fre.winblue_gdr.130913-2141
    System Uptime:0 days 0:54:45.070
    Probably caused by :ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+1ff45 )
    BugCheck 1A, {5200, ffffe00000ecc000, a2437987c9f493ab, a2437987c9f49bab}
    BugCheck Info: MEMORY_MANAGEMENT (1a)
    Arguments: 
    Arg1: 0000000000005200, The subtype of the bugcheck.
    Arg2: ffffe00000ecc000
    Arg3: a2437987c9f493ab
    Arg4: a2437987c9f49bab
    BUGCHECK_STR:  0x1a_5200
    PROCESS_NAME:  SDUpdSvc.exe
    FAILURE_BUCKET_ID: 0x1a_5200_nt!_??_::FNODOBFM::_string_
      BIOS Version                  V3.6
      BIOS Release Date             10/26/2012
      Manufacturer                  MICRO-STAR INTERNATIONAL CO.,LTD
      Product Name                  MS-7596
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Oct 18 22:06:21.572 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\101813-6656-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.16404.amd64fre.winblue_gdr.130913-2141
    System Uptime:0 days 0:02:14.283
    Probably caused by :memory_corruption ( nt!MiBadRefCount+4f )
    BugCheck 4E, {9a, 14b636, 2, ffff}
    BugCheck Info: PFN_LIST_CORRUPT (4e)
    Arguments: 
    Arg1: 000000000000009a, 
    Arg2: 000000000014b636
    Arg3: 0000000000000002
    Arg4: 000000000000ffff
    BUGCHECK_STR:  0x4E_9a
    PROCESS_NAME:  sppsvc.exe
    FAILURE_BUCKET_ID: 0x4E_9a_nt!MiBadRefCount
      BIOS Version                  V3.6
      BIOS Release Date             10/26/2012
      Manufacturer                  MICRO-STAR INTERNATIONAL CO.,LTD
      Product Name                  MS-7596
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Oct 18 22:03:26.297 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\101813-22453-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.16404.amd64fre.winblue_gdr.130913-2141
    System Uptime:0 days 2:21:35.006
    Probably caused by :hardware_ram ( ZEROED_PAGE_CORRUPTED )
    BugCheck 1A, {8887, fffffa8009f06240, fffffa8009fcbc10, 402}
    BugCheck Info: MEMORY_MANAGEMENT (1a)
    Arguments: 
    Arg1: 0000000000008887, The subtype of the bugcheck.
    Arg2: fffffa8009f06240
    Arg3: fffffa8009fcbc10
    Arg4: 0000000000000402
    BUGCHECK_STR:  0x1a_8887
    PROCESS_NAME:  svchost.exe
    FAILURE_BUCKET_ID: 0x1a_8887_ZEROED_PAGE_CORRUPTED
      BIOS Version                  V3.6
      BIOS Release Date             10/26/2012
      Manufacturer                  MICRO-STAR INTERNATIONAL CO.,LTD
      Product Name                  MS-7596
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Sat Oct 19 18:22:33.355 2013 (UTC - 4:00)**************************
    GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
    nvvad64v.sys                Tue May 14 11:27:24 2013 (519257DC)
    nvhda64v.sys                Sun Jun 16 08:38:07 2013 (51BDB1AF)
    Rt630x64.sys                Fri Jul 26 03:01:35 2013 (51F21ECF)
    RTKVHD64.sys                Tue Jul 30 08:06:46 2013 (51F7AC56)
    NdisVirtualBus.sys          Thu Aug 22 07:36:25 2013 (5215F7B9)
    ahcache.sys                 Thu Aug 22 07:39:54 2013 (5215F88A)
    werkernel.sys               Thu Aug 22 07:40:24 2013 (5215F8A8)
    nvlddmkm.sys                Thu Sep 12 01:16:00 2013 (52314E10)
    intelpep.sys                Thu Sep 19 03:12:46 2013 (523AA3EE)
    
    http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
    http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
    http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    NdisVirtualBus.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    ahcache.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    werkernel.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    intelpep.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
      My System SpecsSystem Spec

  3. #3


    Posts : 5
    Windows 8.1


    I've been running Prime95 for about a day now. That's the most stable this system has been in weeks. :-)
    I'll run Memtest86+ overnight this evening and see how that works.

    Got one error when running Memtest overnight. See attachment for results
    Tst Pass Failing Address Good Bad Err-Bits Count Chan
    6 1 001ffa83fa0 - 8186.5MB fffffff7 fffff7f7 00000800 1
    Last edited by dcmckinney; 24 Oct 2013 at 09:55. Reason: results
      My System SpecsSystem Spec

  4. #4


    Posts : 5
    Windows 8.1


    After letting it run 19 hours there was one additional error
    TST 6
    Pass 2
    Failing address: 00162b5ffe0 - 5675.3Mb
    Good 00000800
    Bad 00000800
    Count 2
      My System SpecsSystem Spec

  5. #5


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Errors in MemTest86+ are sort of like errors in your checkbook.
    If they're in the в column - they're not a big deal
    If they're in the $ column - then it's a big deal
    Unfortunately, we don't know which "column" the MemTest86+ errors are in.
    The safest thing to do is to replace the stick (but it's your wallet, so you get to decide)
      My System SpecsSystem Spec

  6. #6


    Posts : 5
    Windows 8.1


    I have 2 8Gb sticks... can you tell if they are in the same bank by those memtest numbers? I can do the memstep shuffle to figure out which is bad.... if only one is bad

    Also.... is there any indicator as to whether the problem would be in the memory vs the socket on the mobo? I think memtest essentially shows errors in memory modules themselves unless it shows a cascade of errors... but it's been a long time since I've done this regularly and would like your opinion. Might help shorten the troubleshooting time.

    Thanks for your assistance by the way. I do appreciate it.
      My System SpecsSystem Spec

  7. #7


    Posts : 5,139
    Win8.1Pro - Finally!!!


    The purpose of the MemTest "shuffle" is two-fold:
    1) to figure out which sticks are bad, and
    2) to figure out if any of the slots are bad.

    Test each stick in the first slot.
    Take the one that tests good there and test it in all slots.
    If both test bad in the first slot, then test both in the next slot - etc, etc, etc

    Unfortunately, with large sticks these tests do take a while.
    I'd run each one overnight and see what happens.

    Good luck!
      My System SpecsSystem Spec

  8. #8


    Posts : 5
    Windows 8.1


    Yup, I'm familiar with the purpose and that worked to narrow it to a single module... I just didn't know what memtest was able to tell us in it's error message (e.g. slot 2 was the culprit) so I could try that module alone in it's slot then move to confirm type narrowing.

    I opened and RMA and will get it taken care of. Thanks for the assistance usasma.
      My System SpecsSystem Spec

  9. #9


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Just found this link today. It says (basically) that there's no significance to the error messages in MemTest (other than the fact that an error did occur). The FAQ also confirms my long-held suspicion that MemTest doesn't test all RAM, but it does test other memory.

    MemTest FAQ: FAQ : please read before posting
      My System SpecsSystem Spec

Random BSOD's one happened the first time I tried to post
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