Here are my dump files. Could someone please please help me fix this! Thanks so much.
My Computer
System One
-
- OS
- Windows 8.1 Pro
As I suspect the hard drive, please start with that test(s).At work we start all repairs with a set of diagnostics. Often they find problems that weren't even expected. It's a waste of time to try to fix software on a system that has hardware problems.
Please try these free diagnostics for starters: Initial Hardware Diagnostics
Also, please ensure that you have ALL available Windows Updates (it may take several trips to get them all).
[font=lucida console]**************************Sat Oct 19 15:06:00.148 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\101913-39187-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].16404.amd64fre.winblue_gdr.130913-2141
System Uptime:[B]0 days 1:09:38.884[/B]
*** ERROR: Module load completed but symbols could not be loaded for mssmbios.sys
*** ERROR: Module load completed but symbols could not be loaded for Ntfs.sys
Probably caused by :[B]fltmgr.sys ( fltmgr!FltReleaseFileNameInformation+c3 )[/B]
BugCheck [B]C2, {7, 1205, 0, ffffc00003274010}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000C2]BAD_POOL_CALLER (c2)[/url]
Arguments:
Arg1: 0000000000000007, Attempt to free pool which was already freed
Arg2: 0000000000001205, (reserved)
Arg3: 0000000000000000, Memory contents of the pool block
Arg4: ffffc00003274010, Address of the block of pool being deallocated
BUGCHECK_STR: 0xc2_7
PROCESS_NAME: chrome.exe
FAILURE_BUCKET_ID: [B]0xc2_7_fltmgr!FltReleaseFileNameInformation[/B]
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Oct 19 13:55:55.170 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\101913-48796-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].16404.amd64fre.winblue_gdr.130913-2141
System Uptime:[B]1 days 16:10:41.906[/B]
*** ERROR: Module load completed but symbols could not be loaded for mssmbios.sys
*** ERROR: Module load completed but symbols could not be loaded for Ntfs.sys
Probably caused by :[B]fltmgr.sys ( fltmgr!FltReleaseFileNameInformation+c3 )[/B]
BugCheck [B]19, {20, ffffc00001119000, ffffc00001119510, 5510100}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000019]BAD_POOL_HEADER (19)[/url]
Arguments:
Arg1: 0000000000000020, a pool block header size is corrupt.
Arg2: ffffc00001119000, The pool entry we were looking for within the page.
Arg3: ffffc00001119510, The next pool entry.
Arg4: 0000000005510100, (reserved)
BUGCHECK_STR: 0x19_20
PROCESS_NAME: svchost.exe
FAILURE_BUCKET_ID: [B]0x19_20_fltmgr!FltReleaseFileNameInformation[/B]
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
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[font=lucida console]**************************Sat Oct 19 15:06:00.148 2013 (UTC - 4:00)**************************
[COLOR=RED][B]HpqKbFiltr.sys Wed Apr 29 09:48:30 2009 (49F85AAE)[/B][/COLOR]
[COLOR=RED][B]HECIx64.sys Thu Sep 17 15:54:16 2009 (4AB293E8)[/B][/COLOR]
[COLOR=RED][B]iaStor.sys Tue Oct 13 14:15:56 2009 (4AD4C3DC)[/B][/COLOR]
[COLOR=RED][B]RTKVHD64.sys Tue Dec 22 06:07:12 2009 (4B30A860)[/B][/COLOR]
[COLOR=RED][B]IntcDAud.sys Wed Feb 3 08:38:31 2010 (4B697C57)[/B][/COLOR]
[COLOR=RED][B]SynTP.sys Thu Oct 13 22:34:52 2011 (4E979FCC)[/B][/COLOR]
igdkmd64.sys Mon Nov 26 19:26:05 2012 (50B4089D)
mbam.sys Thu Feb 28 15:33:07 2013 (512FBF03)
athwnx.sys Mon Apr 1 01:32:05 2013 (51591BD5)
point64.sys Fri Apr 12 08:15:29 2013 (5167FAE1)
Rt630x64.sys Fri May 10 05:59:08 2013 (518CC4EC)
intelppm.sys Thu Aug 22 04:46:35 2013 (5215CFEB)
NdisVirtualBus.sys Thu Aug 22 07:36:25 2013 (5215F7B9)
ahcache.sys Thu Aug 22 07:39:54 2013 (5215F88A)
werkernel.sys Thu Aug 22 07:40:24 2013 (5215F8A8)
intelpep.sys Thu Sep 19 03:12:46 2013 (523AA3EE)
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