Windows 8 and 8.1 Forums

random bsods on 8.1

  1. #1

    random bsods on 8.1

    I checked ram with hci test and cpu stability with prime95, everything went smoothly and without errors. But i got 2 bsods afterwards when i tried to type url in firefox.

      My System SpecsSystem Spec

  2. #2

    Posts : 250
    Windows 7 Home Premium 64 Bit

    Hello and welcome to the forum.

    Loading Dump File [C:\Users\USER\Downloads\SF_15-10-2013\SF_15-10-2013\101413-4812-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    Symbol search path is: SRV*c:\symbols*
    Executable search path is: 
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 9600.16384.amd64fre.winblue_rtm.130821-1623
    Machine Name:
    Kernel base = 0xfffff803`fde14000 PsLoadedModuleList = 0xfffff803`fe0db9b0
    Debug session time: Mon Oct 14 18:53:58.645 2013 (UTC + 6:00)
    System Uptime: 0 days 5:29:55.300
    Loading Kernel Symbols
    Loading User Symbols
    Loading unloaded module list
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    Use !analyze -v to get detailed debugging information.
    BugCheck 7F, {8, fffff803ffb18e70, fffff803ffb02f80, fffff80002841574}
    *** WARNING: Unable to verify timestamp for MAudioMobilePreII.sys
    *** ERROR: Module load completed but symbols could not be loaded for MAudioMobilePreII.sys
    Probably caused by : MAudioMobilePreII.sys ( MAudioMobilePreII+13663 )
    Followup: MachineOwner
    0: kd> !analyze -v
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    This means a trap occurred in kernel mode, and it's a trap of a kind
    that the kernel isn't allowed to have/catch (bound trap) or that
    is always instant death (double fault).  The first number in the
    bugcheck params is the number of the trap (8 = double fault, etc)
    Consult an Intel x86 family manual to learn more about what these
    traps are. Here is a *portion* of those codes:
    If kv shows a taskGate
            use .tss on the part before the colon, then kv.
    Else if kv shows a trapframe
            use .trap on that value
            .trap on the appropriate frame will show where the trap was taken
            (on x86, this will be the ebp that goes with the procedure KiTrap)
    kb will then show the corrected stack.
    Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT
    Arg2: fffff803ffb18e70
    Arg3: fffff803ffb02f80
    Arg4: fffff80002841574
    Debugging Details:
    BUGCHECK_STR:  0x7f_8
    PROCESS_NAME:  System
    LAST_CONTROL_TRANSFER:  from fffff803fdf6fbe9 to fffff803fdf640a0
    fffff803`ffb18d28 fffff803`fdf6fbe9 : 00000000`0000007f 00000000`00000008 fffff803`ffb18e70 fffff803`ffb02f80 : nt!KeBugCheckEx
    fffff803`ffb18d30 fffff803`fdf6dcf4 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
    fffff803`ffb18e70 fffff800`02841574 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDoubleFaultAbort+0xb4
    fffff803`ffb02f80 fffff800`028414a0 : ffffe000`00b2ba60 fffff800`028523e0 ffffe000`02169110 00000000`00000000 : usbccgp!DispatchPdoUrb+0x64
    fffff803`ffb03080 fffff800`028401eb : fffff800`028523a0 00000000`00000001 ffffe000`03026760 ffffe000`00b2ba60 : usbccgp!DispatchPdoInternalDeviceControl+0x80
    fffff803`ffb030e0 fffff800`02ae8663 : ffffe000`00000000 ffffe000`03026768 ffffe000`03026768 00000000`c000009a : usbccgp!USBC_Dispatch+0x1db
    fffff803`ffb031a0 ffffe000`00000000 : ffffe000`03026768 ffffe000`03026768 00000000`c000009a ffffe000`021e82e0 : MAudioMobilePreII+0x13663
    fffff803`ffb031a8 ffffe000`03026768 : ffffe000`03026768 00000000`c000009a ffffe000`021e82e0 fffff800`02ae8b74 : 0xffffe000`00000000
    fffff803`ffb031b0 ffffe000`03026768 : 00000000`c000009a ffffe000`021e82e0 fffff800`02ae8b74 ffffe000`021e82e0 : 0xffffe000`03026768
    fffff803`ffb031b8 00000000`c000009a : ffffe000`021e82e0 fffff800`02ae8b74 ffffe000`021e82e0 00000000`c0000a00 : 0xffffe000`03026768
    fffff803`ffb031c0 ffffe000`021e82e0 : fffff800`02ae8b74 ffffe000`021e82e0 00000000`c0000a00 ffffe000`0216a640 : 0xc000009a
    fffff803`ffb031c8 fffff800`02ae8b74 : ffffe000`021e82e0 00000000`c0000a00 ffffe000`0216a640 ffffe000`021e82e0 : 0xffffe000`021e82e0
    fffff803`ffb031d0 ffffe000`021e82e0 : 00000000`c0000a00 ffffe000`0216a640 ffffe000`021e82e0 00000000`00000000 : MAudioMobilePreII+0x13b74
    fffff803`ffb031d8 00000000`c0000a00 : ffffe000`0216a640 ffffe000`021e82e0 00000000`00000000 00000000`00000000 : 0xffffe000`021e82e0
    fffff803`ffb031e0 ffffe000`0216a640 : ffffe000`021e82e0 00000000`00000000 00000000`00000000 ffffffff`c000000d : 0xc0000a00
    fffff803`ffb031e8 ffffe000`021e82e0 : 00000000`00000000 00000000`00000000 ffffffff`c000000d fffff803`fde57118 : 0xffffe000`0216a640
    fffff803`ffb031f0 00000000`00000000 : 00000000`00000000 ffffffff`c000000d fffff803`fde57118 ffffe000`00b2ba60 : 0xffffe000`021e82e0
    fffff800`02ae8663 ??              ???
    SYMBOL_NAME:  MAudioMobilePreII+13663
    FOLLOWUP_NAME:  MachineOwner
    MODULE_NAME: MAudioMobilePreII
    IMAGE_NAME:  MAudioMobilePreII.sys
    FAILURE_BUCKET_ID:  0x7f_8_MAudioMobilePreII+13663
    BUCKET_ID:  0x7f_8_MAudioMobilePreII+13663
    Followup: MachineOwner
    0: kd> lmvm MAudioMobilePreII
    start             end                 module name
    fffff800`02ad5000 fffff800`02b49000   MAudioMobilePreII T (no symbols)           
        Loaded symbol image file: MAudioMobilePreII.sys
        Image path: \SystemRoot\system32\DRIVERS\MAudioMobilePreII.sys
        Image name: MAudioMobilePreII.sys
        Timestamp:        Thu May 23 18:31:29 2013 (519E0C21)
        CheckSum:         0007368D
        ImageSize:        00074000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Please run these tests and report back the results

    1. SFC /scannow to check windows for corruption - SFC /SCANNOW Command - System File Checker
    2. Disk check for errors on the hard drive - Disk Check
    3. Troubleshoot applications by a clean boot - How to perform a Clean Boot Windows 8
    4. Memtest86+ paying close attention to part 3 - RAM - Test with Memtest86+
    5. Hard drive test from HDD mfg website - Hard Drive Diagnostic Procedure
      My System SpecsSystem Spec

  3. #3

    I'll try and rollback to previous maudio driver version, although manufactured stated that this release supports win8. I've checked disk, system files and ram already, ram was OCed to 1600 and was causing bsods sometimes so i returned to stable 1300.
      My System SpecsSystem Spec

  4. #4

    Posts : 250
    Windows 7 Home Premium 64 Bit

    Thanks for the update
      My System SpecsSystem Spec

random bsods on 8.1
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