Solved Windows 8.1 Freezes

Babakb

New Member
Messages
8
Hi,
recently i installed windows 8.1 pro x64 on my laptop which is acer 5755g.but my laptop getting freezes many times.
freeze at lock screen
freeze when i'm afk for hours and coming back(on desktop and lock screen,both)
and must shut it down from power button.

things i did tried,

installed windows again
updated all of drivers
updated windows
using cool pad and read many other topics but nothing helped.
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1 Pro x64
    Computer type
    Laptop
Hi Babakb,

Yes, I tend to agree; however, I would still like to see a test on AC before making anymore suggestions.

so i removed my laptop battery and use ac and leave laptop for about 5 hours, but still freeze... i guess its not related with battery.what should i do?:( its really annoying.
 

My Computer

System One

  • OS
    Windows 8.1 Pro x64
    Computer type
    Laptop
Well, I got the same problem with my Dell Inspiron 6400, I know it's an oldie, but W8 did work instantly, while this upgrade, update whatever you call it, gives me this problem when it started up it doesn't show the lockscreen, but when I push the start button again the login screen appears...........rather strange isn't it?
Could it be that you need to verify your account and machine first at Microsoft?
So I did, now I want to know if it is solved or not, I let you know...
 

My Computer

System One

  • OS
    windows 8 release preview
SOLVED

Yes it did, apparently Microsoft checks if you are who you say you are...good sofar....
The Mail they screwed up, I use Windows Live Mail instead....why so many mail variations? I don't get it...
 

My Computer

System One

  • OS
    windows 8 release preview
join the club having same issue i just posted on this
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Myself
    CPU
    Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz
    Motherboard
    MSI Z77A-G45
    Memory
    8 gigs
    Graphics Card(s)
    PNY GeForce GTX 660 Ti
    Sound Card
    onboard
    Monitor(s) Displays
    Samsung Sync Master s27B550
    Screen Resolution
    1080p
    Hard Drives
    1 TB internal driver and one 1TB external drive.
    PSU
    Antec NeoECO 620 watt
    Case
    custom case
    Cooling
    Fans
    Keyboard
    steelseries apex
    Mouse
    stellseris sensel
    Internet Speed
    Unknowen
    Browser
    Google chrome
    Antivirus
    Norton 360 from comcast

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Myself
    CPU
    Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz
    Motherboard
    MSI Z77A-G45
    Memory
    8 gigs
    Graphics Card(s)
    PNY GeForce GTX 660 Ti
    Sound Card
    onboard
    Monitor(s) Displays
    Samsung Sync Master s27B550
    Screen Resolution
    1080p
    Hard Drives
    1 TB internal driver and one 1TB external drive.
    PSU
    Antec NeoECO 620 watt
    Case
    custom case
    Cooling
    Fans
    Keyboard
    steelseries apex
    Mouse
    stellseris sensel
    Internet Speed
    Unknowen
    Browser
    Google chrome
    Antivirus
    Norton 360 from comcast
Hi,

I had the same problem with my Acer Aspire 5755g, so I had to revert back to Windows 7. And I want to ask if this problem if solved so I can install Windows 8.1 again.
 

My Computer

System One

  • OS
    Windows 7
I'm a bit confused with this topic.

Babakb

Please provide this information so we can provide a complete analysis (from the Pinned Topic at the top of the forum): http://www.eightforums.com/bsod-cra...e-screen-death-bsod-posting-instructions.html Please use Option 1 as it provides Event Viewer logs.

Everyone else:
If you're looking for help, please start your own topic.
If you're just giving opinions/suggestions, feel free to continue posting here to help Babakb.
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
i guess my problem is solved.my laptop didn't freeze in like 1 month.thanks for replay.
 

My Computer

System One

  • OS
    Windows 8.1 Pro x64
    Computer type
    Laptop
I'm glad to hear that Babakb! Thanks for letting us know!
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
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