BSOD On Restart

Collin2012

Member
Messages
66
I am dual booting Windows 7 with Windows 8.1, and I went to reboot to go into Windows 7 and it gave me a BSOD. This is NOT the first time this has happened I had to leave Windows 8 in the past because of constant crashing. I am tired of this and I want an explanation.

System Specs:

GPU - Radeon HD 7850 2GB
CPU - AMD FX 8150 Eight-Core 3.6Ghz
RAM - Vengeance DDR3 1600 MHz 8Gb - GSkill Ripjaws DDR3 1600MHz 8Gb = 16GB Total
MotherBoard - BIOSTAR TA970XE AM3+ AMD 970 SATA 6Gb/s USB 3.0 ATX AMD Motherboard with UEFI BIOS
PSU - CoolerMaster 700W
HDD - Samsung 1TB 7200 RPM
DVD/BluRay - ASUS Black 12X BD-ROM 16X DVD-ROM 48X CD-ROM SATA
Chassis - ThermalTake Chaser MK-I

I made a partition of 250GB for Windows 8. I don't know what else to say here. Windows 8 seems to just crash a lot, it happened on an OLDER computer of mine, but this is a brand new custom build. I can't even comprehend why it's crashing.

Also I guess it's worth noting I installed this today and installed windows updates today as well.

*UPDATE*

I forgot to mention I was using COMODO Anti-Virus, I saw in a previous post about my exact error that it had something to do with Comodo.

I have since uninstalled that.

Also here is a preview of the error:

The computer has rebooted from a bugcheck. The bugcheck was: 0xc0000018 (0xffffc0000019c5d0, 0xffffc000009ea9f0, 0x0000000000000000, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 101113-34796-01.



 
Last edited:

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    AMD FX 8150 3.6 Ghz Eight Core
    Motherboard
    BIOSTAR TA970XE AM3+ AMD 970 SATA 6Gb/s USB 3.0 ATX AMD Motherboard with UEFI BIOS
    Memory
    16GB DDR3
    Graphics Card(s)
    R9 280X 3GB Dual X OC Edition
    Monitor(s) Displays
    Samsung SyncMaster S20B350
    Screen Resolution
    1600x900
    Hard Drives
    1 Terabyte
    PSU
    Coolermaster 700W
    Case
    ThermalTake Chaser MK-1
    Cooling
    Fan (x2) 200MM Color Shift Fan, (x1) 140MM
    Mouse
    Logitech M310
    Browser
    Chrome
    Other Info
    Blu-Ray Player, Hot-Swap Dock, E-Sata
Only 4 Windows Updates installed. Please visit Windows Update and get ALL available updates (it may take several trips to get them all). I don't know what's normal for Win8.1, so please check and let us know

Please install the drivers for this device (or physically remove the device from the system):
USB Camera-B4.04.27.1 USB\VID_1415&PID_2000&MI_00\6&A1BD277&0&0000 The drivers for this device are not installed.

As you noted problems with Comodo in the past, please uninstall it (temporarily) to see if that helps. When it's uninstalled, please be sure to activate Windows Defender and the Windows Firewall.

The Western Digital software has a driver that dates from 2008 and is known to cause BSOD's. Please uninstall the Western Digital software.

Analysis:
The following is for informational purposes only.
Code:
[font=lucida console]**************************Fri Oct 11 22:14:16.111 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\101113-34796-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: [B]9600[/B].16384.amd64fre.winblue_rtm.130821-1623
System Uptime:[B]0 days 0:00:20.850[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt! ?? ::OKHAJAOM::`string'+e30 )[/B]
BugCheck [B]C0000018, {ffffc0000019c5d0, ffffc000009ea9f0, 0, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#Example]Unknown bugcheck code (c0000018)[/url]
Arguments: 
Arg1: ffffc0000019c5d0
Arg2: ffffc000009ea9f0
Arg3: 0000000000000000
Arg4: 0000000000000000
BUGCHECK_STR:  0xc0000018
PROCESS_NAME:  csrss.exe
FAILURE_BUCKET_ID: [B]0xc0000018_nt!_??_::OKHAJAOM::_string_[/B]
  BIOS Version                  4.6.4
  BIOS Release Date             02/02/2012
  Manufacturer                  BIOSTAR Group
  Product Name                  TA970XE
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[font=lucida console]**************************Fri Oct 11 22:14:16.111 2013 (UTC - 4:00)**************************
[COLOR=RED][B]wdcsam64.sys                Wed Apr 16 04:39:08 2008 (4805BB2C)[/B][/COLOR]
CFRMD.sys                   Tue Jul 17 01:05:37 2012 (5004F2A1)
Rt630x64.sys                Fri May 10 05:59:08 2013 (518CC4EC)
AtihdWB6.sys                Sat Jun 22 22:19:48 2013 (51C65B44)
NdisVirtualBus.sys          Thu Aug 22 07:36:25 2013 (5215F7B9)
intelpep.sys                Thu Aug 22 07:38:45 2013 (5215F845)
ahcache.sys                 Thu Aug 22 07:39:54 2013 (5215F88A)
werkernel.sys               Thu Aug 22 07:40:24 2013 (5215F8A8)
atikmpag.sys                Fri Aug 30 18:32:32 2013 (52211D80)
atikmdag.sys                Fri Aug 30 20:02:50 2013 (522132AA)
cmderd.sys                  Tue Sep 24 06:25:56 2013 (524168B4)
cmdguard.sys                Tue Sep 24 06:26:48 2013 (524168E8)
hmd.sys                     Tue Oct  1 07:04:28 2013 (524AAC3C)
[/font]
http://www.carrona.org/drivers/driver.php?id=wdcsam64.sys
http://www.carrona.org/drivers/driver.php?id=CFRMD.sys
http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
AtihdWB6.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
NdisVirtualBus.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
intelpep.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
ahcache.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
werkernel.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
http://www.carrona.org/drivers/driver.php?id=cmderd.sys
http://www.carrona.org/drivers/driver.php?id=cmdguard.sys
hmd.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
Thank you for taking your time and replying to this, also when I first booted into Windows 8.1 there was only about 4 updates to be had. But as you say Windows 8.1 is weird, this morning I had 2 more, Defender and AMD updates.

I will do what I can and give a status report later!
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    AMD FX 8150 3.6 Ghz Eight Core
    Motherboard
    BIOSTAR TA970XE AM3+ AMD 970 SATA 6Gb/s USB 3.0 ATX AMD Motherboard with UEFI BIOS
    Memory
    16GB DDR3
    Graphics Card(s)
    R9 280X 3GB Dual X OC Edition
    Monitor(s) Displays
    Samsung SyncMaster S20B350
    Screen Resolution
    1600x900
    Hard Drives
    1 Terabyte
    PSU
    Coolermaster 700W
    Case
    ThermalTake Chaser MK-1
    Cooling
    Fan (x2) 200MM Color Shift Fan, (x1) 140MM
    Mouse
    Logitech M310
    Browser
    Chrome
    Other Info
    Blu-Ray Player, Hot-Swap Dock, E-Sata
Back
Top