Windows 8 and 8.1 Forums

BSOD On Restart

  1. #1


    Posts : 66
    Windows 8.1

    BSOD On Restart


    I am dual booting Windows 7 with Windows 8.1, and I went to reboot to go into Windows 7 and it gave me a BSOD. This is NOT the first time this has happened I had to leave Windows 8 in the past because of constant crashing. I am tired of this and I want an explanation.

    System Specs:

    GPU - Radeon HD 7850 2GB
    CPU - AMD FX 8150 Eight-Core 3.6Ghz
    RAM - Vengeance DDR3 1600 MHz 8Gb - GSkill Ripjaws DDR3 1600MHz 8Gb = 16GB Total
    MotherBoard - BIOSTAR TA970XE AM3+ AMD 970 SATA 6Gb/s USB 3.0 ATX AMD Motherboard with UEFI BIOS
    PSU - CoolerMaster 700W
    HDD - Samsung 1TB 7200 RPM
    DVD/BluRay - ASUS Black 12X BD-ROM 16X DVD-ROM 48X CD-ROM SATA
    Chassis - ThermalTake Chaser MK-I

    I made a partition of 250GB for Windows 8. I don't know what else to say here. Windows 8 seems to just crash a lot, it happened on an OLDER computer of mine, but this is a brand new custom build. I can't even comprehend why it's crashing.

    Also I guess it's worth noting I installed this today and installed windows updates today as well.

    *UPDATE*

    I forgot to mention I was using COMODO Anti-Virus, I saw in a previous post about my exact error that it had something to do with Comodo.

    I have since uninstalled that.

    Also here is a preview of the error:

    The computer has rebooted from a bugcheck. The bugcheck was: 0xc0000018 (0xffffc0000019c5d0, 0xffffc000009ea9f0, 0x0000000000000000, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 101113-34796-01.



    Last edited by Collin2012; 11 Oct 2013 at 22:51.

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Only 4 Windows Updates installed. Please visit Windows Update and get ALL available updates (it may take several trips to get them all). I don't know what's normal for Win8.1, so please check and let us know

    Please install the drivers for this device (or physically remove the device from the system):
    USB Camera-B4.04.27.1 USB\VID_1415&PID_2000&MI_00\6&A1BD277&0&0000 The drivers for this device are not installed.
    As you noted problems with Comodo in the past, please uninstall it (temporarily) to see if that helps. When it's uninstalled, please be sure to activate Windows Defender and the Windows Firewall.

    The Western Digital software has a driver that dates from 2008 and is known to cause BSOD's. Please uninstall the Western Digital software.

    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Fri Oct 11 22:14:16.111 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\101113-34796-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.16384.amd64fre.winblue_rtm.130821-1623
    System Uptime:0 days 0:00:20.850
    Probably caused by :ntkrnlmp.exe ( nt! ?? ::OKHAJAOM::`string'+e30 )
    BugCheck C0000018, {ffffc0000019c5d0, ffffc000009ea9f0, 0, 0}
    BugCheck Info: Unknown bugcheck code (c0000018)
    Arguments: 
    Arg1: ffffc0000019c5d0
    Arg2: ffffc000009ea9f0
    Arg3: 0000000000000000
    Arg4: 0000000000000000
    BUGCHECK_STR:  0xc0000018
    PROCESS_NAME:  csrss.exe
    FAILURE_BUCKET_ID: 0xc0000018_nt!_??_::OKHAJAOM::_string_
      BIOS Version                  4.6.4
      BIOS Release Date             02/02/2012
      Manufacturer                  BIOSTAR Group
      Product Name                  TA970XE
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Fri Oct 11 22:14:16.111 2013 (UTC - 4:00)**************************
    wdcsam64.sys                Wed Apr 16 04:39:08 2008 (4805BB2C)
    CFRMD.sys                   Tue Jul 17 01:05:37 2012 (5004F2A1)
    Rt630x64.sys                Fri May 10 05:59:08 2013 (518CC4EC)
    AtihdWB6.sys                Sat Jun 22 22:19:48 2013 (51C65B44)
    NdisVirtualBus.sys          Thu Aug 22 07:36:25 2013 (5215F7B9)
    intelpep.sys                Thu Aug 22 07:38:45 2013 (5215F845)
    ahcache.sys                 Thu Aug 22 07:39:54 2013 (5215F88A)
    werkernel.sys               Thu Aug 22 07:40:24 2013 (5215F8A8)
    atikmpag.sys                Fri Aug 30 18:32:32 2013 (52211D80)
    atikmdag.sys                Fri Aug 30 20:02:50 2013 (522132AA)
    cmderd.sys                  Tue Sep 24 06:25:56 2013 (524168B4)
    cmdguard.sys                Tue Sep 24 06:26:48 2013 (524168E8)
    hmd.sys                     Tue Oct  1 07:04:28 2013 (524AAC3C)
    
    http://www.carrona.org/drivers/driver.php?id=wdcsam64.sys
    http://www.carrona.org/drivers/driver.php?id=CFRMD.sys
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
    AtihdWB6.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    NdisVirtualBus.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    intelpep.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    ahcache.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    werkernel.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
    http://www.carrona.org/drivers/driver.php?id=cmderd.sys
    http://www.carrona.org/drivers/driver.php?id=cmdguard.sys
    hmd.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
      My System SpecsSystem Spec

  3. #3


    Posts : 66
    Windows 8.1


    Thank you for taking your time and replying to this, also when I first booted into Windows 8.1 there was only about 4 updates to be had. But as you say Windows 8.1 is weird, this morning I had 2 more, Defender and AMD updates.

    I will do what I can and give a status report later!
      My System SpecsSystem Spec

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