So I have a Lenovo i5 with Windows 8 pre-installed, some weeks ago I had a problem(don't exactly know what), which led to my computer warning me to back up my files, but before it could back up my files it crashed and ever since than whenever I try to boot it up, it says its missing the Boot Configuration Data/hard drive maybe damaged and I would need some disks to reinstall/repair it. Called Lenovo and got the Os reinstallation disks and a standalone Windows 7 recovery DVD to back up my files to a hard drive. Though even with the Windows 7 recovery Dvd their appears to be an issue, whenever I tried to get the Windows 7 recovery DVD to play(to back up my files and junk) it doesn't function too well.
What happens is, it stays on the lenovo screen for about 5 to 7 minutes(has been happening since the bcd error), then goes to the boot manager, where there are different options to choose to boot from, a Lenovo Rep told me to enter the Sata ODD, and then I got a "window files Loading" sign with a black background, which is followed by a "Starting Windows" sign(windows logo included) and then it goes into a grey/black screen that only shows my mouse cursor and nothing else(though I can control the brightness of the screen and can't do anything else).
Any advice on what I should do to try to get my computer to work or back up my files some way, because so far the recovery DVD has been no help.
Also my Lenovo is a u510, i5, 1tb hard drive, 8gb memory, Windows 8 pre-installed and still has its hardware warranty, but hesitant to send for repairs because of time it would take.
What happens is, it stays on the lenovo screen for about 5 to 7 minutes(has been happening since the bcd error), then goes to the boot manager, where there are different options to choose to boot from, a Lenovo Rep told me to enter the Sata ODD, and then I got a "window files Loading" sign with a black background, which is followed by a "Starting Windows" sign(windows logo included) and then it goes into a grey/black screen that only shows my mouse cursor and nothing else(though I can control the brightness of the screen and can't do anything else).
Any advice on what I should do to try to get my computer to work or back up my files some way, because so far the recovery DVD has been no help.
Also my Lenovo is a u510, i5, 1tb hard drive, 8gb memory, Windows 8 pre-installed and still has its hardware warranty, but hesitant to send for repairs because of time it would take.
My Computer
System One
-
- OS
- Windows8