Windows 8 and 8.1 Forums

BSOD 1-2 times a day

  1. #1


    Posts : 4
    Windows 8 64 bit

    BSOD 1-2 times a day


    Hi. I am getting a BSOD 1-2 times a day. It seems to happen most often when running Steam or a gaming application, but is not unique to running those types of applications. I have had the comp crash while watching a movie or even just idling. Usually when the BSOD of death shows up I get the error SYSTEM_SERVICE_EXCEPTION.

    Please help. Thanks.

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    You have a Linksys WUSB6300:
    I do not recommend using wireless USB network devices. Especially in Win7/Win8 systems.
    These wireless USB devices have many issues with Win7(and I suspect with Win8) - using Vista drivers with them is almost sure to cause a BSOD.
    Should you want to keep using these devices, be sure to have Win7/Win8 drivers - DO NOT use Vista drivers!!!
    An installable wireless PCI/PCIe card that's plugged into your motherboard is much more robust, reliable, and powerful.
    There may be several problems here, but let's start with the most recent first:
    BS_DEF.sys is blamed in 2 of the last 3 memory dumps.

    I believe it's some sort of Asus driver, but can't find it right now.
    I'm late for work - and I'll check back here this afternoon (eastern time in the US) to see if I can figure it out.

    Remove Western Digital software - it driver dats from 2008 and is known to cause BSOD's
    Remove Asus AIBooster - it's driver dates from 2008 also.
      My System SpecsSystem Spec

  3. #3


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Sorry for not getting back sooner, but family problems took my time yesterday afternoon.
    I've looked for BS_DEF.sys and just can't seem to find it anywhere.

    Before uninstalling, please check in C:\Windows for the BS_DEF.sys file.
    Right click on it and select "Properties"
    Then select the Details tab and make a note of the descriptions there to see if they'll help us figure out what it is.

    I found one reference (by me several years ago) that says it seems to be the Default BIOS Flash Driver which is a part of Asus Update (or maybe the WinFlash utility). Please uninstall both to see if that helps

    You have 3 hard drives. What is the make/model/wattage and age of your Power Supply?

    SSD's were temperamental when they first came out, but their reliability has improved greatly over the last year or two. There are 2 things that MUST be checked on systems with BSOD's and SSD's:
    1) That the SSD firmware is the latest available for the SSD. I usually can't see this info in the reports, so I rely on you to check it.
    2) That the storage controller drivers on the motherboard are the most recent. They must date from late 2012 or later. This is ALL controllers, not just the one that the SSD is attached to. If involved these should be visible in the memory dump - but it doesn't hurt to check manually.
    Lot's of Live Kernel Events in the WER section of MSINFO32
    Please do the following:
    - open Event Viewer (run eventvwr.msc from the "Run" dialog))
    - expand the Custom Views category (left click on the > next to the words "Custom Views")
    - right click on Administrative Events
    - select "Save all Events in Custom View as..."
    - save the file as Admin.evtx
    - zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
    - upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).

    Also, monitor your system's temperatures with this free tool: HWMonitor CPUID - System & hardware benchmark, monitoring, reporting
    Normally temps shouldn't exceed:
    CPU - 60║C
    GPU - 80║C
    HDD and other components - 40║C


    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    IOMap64.sys Thu Feb 4 20:55:34 2010 (4B6B7A96)
    ASUS Kernel Mode Driver ?Asus Smart Doctor/iTracker 2
    http://www.carrona.org/drivers/driver.php?id=IOMap64.sys

    AsUpIO.sys Mon Aug 2 22:47:59 2010 (4C57835F)
    ASUS hardware monitoring software related
    http://www.carrona.org/drivers/driver.php?id=AsUpIO.sys

    gfibto.sys Thu Sep 1 21:31:28 2011 (4E6031F0)
    Possibly a VIPRE Antivirus driver
    http://www.carrona.org/drivers/driver.php?id=gfibto.sys

    ASUSFILTER.sys Tue Sep 20 11:46:33 2011 (4E78B559)
    ASUS USB Hub filter driver
    http://www.carrona.org/drivers/driver.php?id=ASUSFILTER.sys



    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Thu Oct 10 03:48:35.371 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\101013-18359-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 1:54:49.319
    Probably caused by :ntkrnlmp.exe ( nt!KiCommitThreadWait+264 )
    BugCheck 3B, {c0000096, fffff801c96b67f4, fffff8800baec7d0, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
    Arguments: 
    Arg1: 00000000c0000096, Exception code that caused the bugcheck
    Arg2: fffff801c96b67f4, Address of the instruction which caused the bugcheck
    Arg3: fffff8800baec7d0, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    BUGCHECK_STR:  0x3B
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  tvMobiliServic
    FAILURE_BUCKET_ID: 0x3B_nt!KiCommitThreadWait
    CPUID:        "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 801
      BIOS Version                  0804
      BIOS Release Date             08/19/2013
      Manufacturer                  ASUS
      Product Name                  All Series
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Oct 10 00:42:22.535 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\101013-18234-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 0:01:18.161
    *** WARNING: Unable to verify timestamp for BS_DEF.sys
    *** ERROR: Module load completed but symbols could not be loaded for BS_DEF.sys
    Probably caused by :BS_DEF.sys ( BS_DEF+240c )
    BugCheck 50, {fffff8800d692005, 0, fffff8800a9c340c, 0}
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
    Arguments: 
    Arg1: fffff8800d692005, memory referenced.
    Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
    Arg3: fffff8800a9c340c, If non-zero, the instruction address which referenced the bad memory
        address.
    Arg4: 0000000000000000, (reserved)
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  IKernel.exe
    FAILURE_BUCKET_ID: AV_BS_DEF+240c
    CPUID:        "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3406
      BIOS Version                  0224
      BIOS Release Date             04/25/2013
      Manufacturer                  ASUS
      Product Name                  All Series
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Oct 10 00:40:34.827 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\101013-16578-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 1:01:44.453
    *** WARNING: Unable to verify timestamp for BS_DEF.sys
    *** ERROR: Module load completed but symbols could not be loaded for BS_DEF.sys
    Probably caused by :BS_DEF.sys ( BS_DEF+240c )
    BugCheck 50, {fffff8800d510005, 0, fffff8800946140c, 0}
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
    Arguments: 
    Arg1: fffff8800d510005, memory referenced.
    Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
    Arg3: fffff8800946140c, If non-zero, the instruction address which referenced the bad memory
        address.
    Arg4: 0000000000000000, (reserved)
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  IKernel.exe
    FAILURE_BUCKET_ID: AV_BS_DEF+240c
    CPUID:        "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3406
      BIOS Version                  0224
      BIOS Release Date             04/25/2013
      Manufacturer                  ASUS
      Product Name                  All Series
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Oct  9 23:31:42.903 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\100913-15890-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 0:00:29.529
    Probably caused by :ntkrnlmp.exe ( nt!CmpKcbCacheLookup+1b0 )
    BugCheck 50, {fffffffffffffffc, 0, fffff803590e5b58, 0}
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
    Arguments: 
    Arg1: fffffffffffffffc, memory referenced.
    Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
    Arg3: fffff803590e5b58, If non-zero, the instruction address which referenced the bad memory
        address.
    Arg4: 0000000000000000, (reserved)
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  explorer.exe
    FAILURE_BUCKET_ID: AV_nt!CmpKcbCacheLookup
    CPUID:        "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3406
      BIOS Version                  0224
      BIOS Release Date             04/25/2013
      Manufacturer                  ASUS
      Product Name                  All Series
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Oct  9 23:30:46.554 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\100913-22390-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 1:08:13.181
    Probably caused by :ntkrnlmp.exe ( nt!HvpGetCellPaged+50 )
    BugCheck 3B, {c0000005, fffff8008dcd2700, fffff88009aa68f0, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
    Arguments: 
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff8008dcd2700, Address of the instruction which caused the bugcheck
    Arg3: fffff88009aa68f0, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    BUGCHECK_STR:  0x3B
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  Steam.exe
    FAILURE_BUCKET_ID: 0x3B_nt!HvpGetCellPaged
    CPUID:        "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3406
      BIOS Version                  0224
      BIOS Release Date             04/25/2013
      Manufacturer                  ASUS
      Product Name                  All Series
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Oct  9 22:22:06.427 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\100913-19281-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 0:05:59.054
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by :win32k.sys ( win32k+329b )
    BugCheck 3B, {c0000005, fffff960000fd29b, fffff8800c03e0a0, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
    Arguments: 
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff960000fd29b, Address of the instruction which caused the bugcheck
    Arg3: fffff8800c03e0a0, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    BUGCHECK_STR:  0x3B
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  conhost.exe
    FAILURE_BUCKET_ID: 0x3B_win32k+329b
    CPUID:        "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3406
      BIOS Version                  0224
      BIOS Release Date             04/25/2013
      Manufacturer                  ASUS
      Product Name                  All Series
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Oct  9 22:13:27.334 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\100913-24031-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:3 days 0:00:50.874
    Probably caused by :ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+36d1b )
    BugCheck 1A, {41792, fffff683fea2f080, 10, 0}
    BugCheck Info: MEMORY_MANAGEMENT (1a)
    Arguments: 
    Arg1: 0000000000041792, A corrupt PTE has been detected. Parameter 2 contains the address of
        the PTE. Parameters 3/4 contain the low/high parts of the PTE.
    Arg2: fffff683fea2f080
    Arg3: 0000000000000010
    Arg4: 0000000000000000
    BUGCHECK_STR:  0x1a_41792
    PROCESS_NAME:  svchost.exe
    FAILURE_BUCKET_ID: 0x1a_41792_nt!_??_::FNODOBFM::_string_
    CPUID:        "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3406
      BIOS Version                  0224
      BIOS Release Date             04/25/2013
      Manufacturer                  ASUS
      Product Name                  All Series
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun Oct  6 22:12:03.765 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\100613-16328-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 5:41:17.393
    Probably caused by :GenuineIntel
    BugCheck 124, {0, fffffa800cf35028, be000000, 100110a}
    BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
    Arguments: 
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: fffffa800cf35028, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000be000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 000000000100110a, Low order 32-bits of the MCi_STATUS value.
    BUGCHECK_STR:  0x124_GenuineIntel
    PROCESS_NAME:  audiodg.exe
    FAILURE_BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_CACHE
    CPUID:        "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3406
      BIOS Version                  0224
      BIOS Release Date             04/25/2013
      Manufacturer                  ASUS
      Product Name                  All Series
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun Oct  6 16:30:05.201 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\100613-24812-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 21:59:11.813
    Probably caused by :win32k.sys ( win32k!EngStretchBlt+fbce )
    BugCheck 1A, {41284, 3fcdc001, 97b0, fffff70001080000}
    BugCheck Info: MEMORY_MANAGEMENT (1a)
    Arguments: 
    Arg1: 0000000000041284, A PTE or the working set list is corrupt.
    Arg2: 000000003fcdc001
    Arg3: 00000000000097b0
    Arg4: fffff70001080000
    BUGCHECK_STR:  0x1a_41284
    PROCESS_NAME:  explorer.exe
    FAILURE_BUCKET_ID: 0x1a_41284_win32k!EngStretchBlt
    CPUID:        "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3406
      BIOS Version                  0224
      BIOS Release Date             04/25/2013
      Manufacturer                  ASUS
      Product Name                  All Series
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Oct  1 14:58:42.214 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\100113-12953-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 1:35:37.841
    Probably caused by :GenuineIntel
    BugCheck 124, {0, fffffa800ce8a028, be000000, 100110a}
    BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
    Arguments: 
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: fffffa800ce8a028, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000be000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 000000000100110a, Low order 32-bits of the MCi_STATUS value.
    BUGCHECK_STR:  0x124_GenuineIntel
    PROCESS_NAME:  FlashPlayerPlu
    FAILURE_BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_CACHE
    CPUID:        "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3406
      BIOS Version                  0224
      BIOS Release Date             04/25/2013
      Manufacturer                  ASUS
      Product Name                  All Series
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Sep 30 21:44:48.222 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\093013-13765-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 0:04:14.849
    *** ERROR: Module load completed but symbols could not be loaded for USBXHCI.SYS
    *** ERROR: Module load completed but symbols could not be loaded for Wdf01000.sys
    Probably caused by :WppRecorder.sys ( WppRecorder!DllUnload+50c )
    BugCheck D1, {16, 2, 0, fffff880011586e0}
    BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    Arguments: 
    Arg1: 0000000000000016, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
    Arg4: fffff880011586e0, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: AV_WppRecorder!DllUnload
    CPUID:        "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3406
      BIOS Version                  0224
      BIOS Release Date             04/25/2013
      Manufacturer                  ASUS
      Product Name                  All Series
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Thu Oct 10 03:48:35.371 2013 (UTC - 4:00)**************************
    AsInsHelp64.sys             Fri Jan  4 00:36:10 2008 (477DC5CA)
    IOMap64.sys                 Thu Feb  4 20:55:34 2010 (4B6B7A96)
    AsUpIO.sys                  Mon Aug  2 22:47:59 2010 (4C57835F)
    gfibto.sys                  Thu Sep  1 21:31:28 2011 (4E6031F0)
    ASUSFILTER.sys              Tue Sep 20 11:46:33 2011 (4E78B559)
    cfosspeed6.sys              Fri Apr 27 09:36:15 2012 (4F9AA0CF)
    GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
    sbapifs.sys                 Wed Jul 25 13:59:15 2012 (501033F3)
    AsIO.sys                    Wed Aug 22 05:54:47 2012 (5034AC67)
    intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
    HECIx64.sys                 Mon Dec 17 14:32:21 2012 (50CF7345)
    asahci64.sys                Wed Jan  9 21:52:36 2013 (50EE2CF4)
    e1d63x64.sys                Tue Feb 26 19:23:53 2013 (512D5219)
    rtwlanu.sys                 Mon Mar 25 07:17:31 2013 (5150324B)
    asramdisk.sys               Tue Apr  9 02:13:22 2013 (5163B182)
    LHidEqd.Sys                 Thu May 23 02:09:49 2013 (519DB2AD)
    LEqdUsb.Sys                 Thu May 23 02:09:50 2013 (519DB2AE)
    LMouFilt.Sys                Thu May 23 02:09:56 2013 (519DB2B4)
    LHidFilt.Sys                Thu May 23 02:10:00 2013 (519DB2B8)
    nvhda64v.sys                Sun Jun 16 08:38:07 2013 (51BDB1AF)
    dump_iaStorA.sys            Thu Jun 27 17:18:45 2013 (51CCAC35)
    iaStorA.sys                 Thu Jun 27 17:18:45 2013 (51CCAC35)
    RTKVHD64.sys                Tue Jul 16 08:10:14 2013 (51E53826)
    nvvad64v.sys                Tue Aug 20 07:29:10 2013 (52135306)
    nvlddmkm.sys                Thu Sep 12 01:16:00 2013 (52314E10)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Oct 10 00:42:22.535 2013 (UTC - 4:00)**************************
    wdcsam64.sys                Wed Apr 16 04:39:08 2008 (4805BB2C)
    BS_DEF.sys                  Wed Jun 24 03:39:01 2009 (4A41D815)
    iaStorA.sys                 Mon Jan 14 13:00:27 2013 (50F447BB)
    dump_iaStorA.sys            Mon Jan 14 13:00:27 2013 (50F447BB)
    RTKVHD64.sys                Thu May 16 06:39:18 2013 (5194B756)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun Oct  6 16:30:05.201 2013 (UTC - 4:00)**************************
    gfiark.sys                  Thu Apr 11 11:06:54 2013 (5166D18E)
    
    http://www.carrona.org/drivers/driver.php?id=AsInsHelp64.sys
    http://www.carrona.org/drivers/driver.php?id=IOMap64.sys
    http://www.carrona.org/drivers/driver.php?id=AsUpIO.sys
    http://www.carrona.org/drivers/driver.php?id=gfibto.sys
    http://www.carrona.org/drivers/driver.php?id=ASUSFILTER.sys
    http://www.carrona.org/drivers/driver.php?id=cfosspeed6.sys
    http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
    http://www.carrona.org/drivers/driver.php?id=sbapifs.sys
    http://www.carrona.org/drivers/driver.php?id=AsIO.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=asahci64.sys
    http://www.carrona.org/drivers/driver.php?id=e1d63x64.sys
    http://www.carrona.org/drivers/driver.php?id=rtwlanu.sys
    asramdisk.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=LHidEqd.Sys
    http://www.carrona.org/drivers/driver.php?id=LEqdUsb.Sys
    http://www.carrona.org/drivers/driver.php?id=LMouFilt.Sys
    http://www.carrona.org/drivers/driver.php?id=LHidFilt.Sys
    http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=wdcsam64.sys
    BS_DEF.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    gfiark.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
      My System SpecsSystem Spec

  4. #4


    Posts : 4
    Windows 8 64 bit


    Thank you for the detailed reply. I really appreciate your help.

    I have updated or removed all drivers that you mentioned and have gone ahead and removed any ASUS software from the PC, since the majority of the problems that you mentioned above seem to be related to that.

    I cannot tell whatBS_DEF.sys belongs to, but I have attached some screen shots of the details for your viewing. The file just exists right in the c:\windows folder.

    My power supply is an OCZ / OCZ-ZX850W / 850W.

    I am trying to download the latest firmware for my PNY SSDs, but the updater from their support page is downloading correctly. I am waiting for a reply from their support team for a fix.

    How do I go about finding out if the storage controller drivers for the motherboard are the most recent? I went into the Windows Device Manager and looked under the storage controllers setting and found a "Windows Storage Spaces Controller", but do not know of any updates for this. The driver dates from 2006.

    Let me know if you need any more info from me. Thanks again for your help.
      My System SpecsSystem Spec

  5. #5


    Posts : 4
    Windows 8 64 bit


    Wow. Upon coming hom about 30 minutes ago, my computer promptly crashed on me with a BSOD and then has been followed by about 6 more BSODs for varying reasons.

    I am noticing that in your post above win32k.sys and ntkrnlmp.exe are popping up as probable causes very often. Why is this?

    I have attached another zip from the diagnostic tool so that you can view these BSOD causes.

    Thanks
      My System SpecsSystem Spec

  6. #6


    Posts : 4
    Windows 8 64 bit


    Sorry I had to attach this separately, as I did not think that I would have enough time due to frequent BSODs all of the sudden.
      My System SpecsSystem Spec

  7. #7


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Don't worry about the controller driver's dates right now. If they show up as older in the memory dumps, then I'll ask you to update them.

    Thanks for the pictures. Unfortunately no one bothered to fill out the details when designing the driver - IMO it's sloppy work (but I'm not a developer).

    Multiple different BSOD's are usually a sign of a low-level problem (low-level drivers, compatibility issues, or hardware problems).

    ntkrnlmp.exe is the kernel (core) of the operating system. Win32k.sys is a core driver for the operating system. If these were the actual problem you'd be seeing many more problems other than the BSOD's. Most often this is caused by bad 3rd party drivers doing things in the memory space owned by the Windows drivers.

    There are no memory dumps in the uploaded reports. But there are crashes listed in the WER section of MSINF32.nfo
    As you stated, they are different codes and there are several of them. They tend to point at hardware.
    I'd start with these hardware diagnostics: Hardware Diagnostics

    Lot's of Bonjour errors in the Admin logfile - please uninstall/reinstall iTunes.

    Lot's of EventID 41 errors that seem to be paired with NTFS errors. Please be sure to run the hard drive tests from the hardware diagnostics link above (here's a link direct to the page: Hard Drive Diagnostic Procedure )
      My System SpecsSystem Spec

BSOD 1-2 times a day
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