Minidump help

sh0 · Oct 10, 2013

Hi there, I hope I'm not breaking the rules here but I'm in a tight spot. All I have is a minidump file from a computer, which randomly crashes and displays 'Driver Power State Failure'. This is all I've got to go with so, can anyone help me decipher the minidump file? I need to have it fixed for tomorrow.

usasma · Oct 11, 2013

The memory dump is about 2 weeks old. And it's not real common for us to fix things with one lone memory dump.
Please provide this information so we can provide a complete analysis: http://www.eightforums.com/bsod-cra...e-screen-death-bsod-posting-instructions.html

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

Rt630x64.sys Wed Oct 19 08:12:55 2011 (4E9EBEC7)
Realtek PCI/PCIe Adapters
http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys

Try uninstalling these programs, then reinstall a freshly downloaded copy:
- Video drivers
- antivirus software

If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions: Driver Verifier Settings

If all of this doesn't stop the BSOD's, please run these free hardware diagnostics: Hardware Diagnostics. Let us know the results and we can move on from there. (Start with the hard drive tests)

Analysis:
The following is for informational purposes only.

Code:

[FONT=lucida console]**************************Sat Sep 28 16:50:06.182 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\092813-39967-01.dmp]
Windows 8 Kernel Version 9200 MP (6 procs) Free x64
Built by: [B]9200[/B].16581.amd64fre.win8_gdr.130410-1505
System Uptime:[B]0 days 7:54:18.076[/B]
*** ERROR: Module load completed but symbols could not be loaded for partmgr.sys
Probably caused by :[B]atapi.sys[/B]
BugCheck [B]9F, {3, fffffa80076d2060, fffff801ec343770, fffffa8007abb4b0}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000009F"]DRIVER_POWER_STATE_FAILURE (9f)[/URL]
Arguments: 
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa80076d2060, Physical Device Object of the stack
Arg3: fffff801ec343770, nt!TRIAGE_9F_POWER on Win7, otherwise the Functional Device Object of the stack
Arg4: fffffa8007abb4b0, The blocked IRP
BUGCHECK_STR:  0x9F
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0x9F_3_IMAGE_atapi.sys[/B]
  BIOS Version                  1503   
  BIOS Release Date             11/14/2012
  Manufacturer                  System manufacturer
  Product Name                  System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/FONT]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.

Code:

[FONT=lucida console]**************************Sat Sep 28 16:50:06.182 2013 (UTC - 4:00)**************************
[COLOR=RED][B]Rt630x64.sys                Wed Oct 19 08:12:55 2011 (4E9EBEC7)[/B][/COLOR]
avgfwd6a.sys                Tue Sep  4 04:31:15 2012 (5045BC53)
atikmpag.sys                Thu Sep 27 21:12:52 2012 (5064F994)
atikmdag.sys                Thu Sep 27 22:14:57 2012 (50650821)
ASACPI.sys                  Thu Nov  1 21:54:34 2012 (509327DA)
avgwfpa.sys                 Tue Jul 23 18:34:41 2013 (51EF0501)
avgdiska.sys                Thu Aug  1 10:06:06 2013 (51FA6B4E)
avgmfx64.sys                Tue Aug 20 16:53:53 2013 (5213D761)
avgidsdrivera.sys           Mon Sep  2 04:26:40 2013 (52244BC0)
avgidsha.sys                Mon Sep  2 04:26:45 2013 (52244BC5)
avgloga.sys                 Mon Sep  2 04:29:02 2013 (52244C4E)
avgldx64.sys                Mon Sep  2 04:58:34 2013 (5224533A)
avgrkx64.sys                Sun Sep  8 16:11:39 2013 (522CD9FB)
[/FONT]

Minidump help

sh0

New Member

My Computer

System One

usasma

Mr. Cranky Pants

My Computer

System One