Windows 8 and 8.1 Forums

BSOD-Windows 8 Tablet

  1. #1

    BSOD-Windows 8 Tablet


    Hi,

    I am getting a BSOD with the error DRIVER_IRQL_NOT_LESS_OR_EQUAL and (igdkmd32sys). I am running full Windows 8 on a Dell Latitude 10 tablet. The tablet reboots with no further problems. The requested file is attached. Thanks in advance for any assistance you can provide.

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Please re-run the data collection app and let it run for at least 15 minutes (or until the app itself says it's done).
    Then zip it up and upload it with your next post.

    There doesn't seem to be much wrong with the reports here.
    I would suggest updating your video drivers from the Dell website (because the igdkmd32.sys driver is for your graphics card)

    If the BSOD's don't stop, then I'd suggest running Driver Verifier according to these instructions: Driver Verifier Settings

    At work we rarely fix tablets - it's much easier to Refresh/Reset them (primarily because there's not a lot of data stored on them and each one has it's own particular drivers). Is there a reason that you don't try this? We can help with backing stuff up should you choose to go that way.

    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Wed Oct  9 00:45:55.681 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\100913-53656-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x86 compatible
    Built by: 9200.16659.x86fre.win8_gdr.130708-1504
    System Uptime:9 days 2:38:21.920
    *** WARNING: Unable to verify timestamp for igdkmd32.sys
    *** ERROR: Module load completed but symbols could not be loaded for igdkmd32.sys
    Probably caused by :igdkmd32.sys ( igdkmd32+17cbc )
    BugCheck D1, {fd4db12c, 2, 1, 8e902cbc}
    BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    Arguments: 
    Arg1: fd4db12c, memory referenced
    Arg2: 00000002, IRQL
    Arg3: 00000001, value 0 = read operation, 1 = write operation
    Arg4: 8e902cbc, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: AV_igdkmd32+17cbc
    CPUID:        "Intel(R) Atom(TM) CPU Z2760  @ 1.80GHz"
    MaxSpeed:     1800
    CurrentSpeed: 1797
      BIOS Version                  A00
      BIOS Release Date             12/20/2012
      Manufacturer                  Dell Inc.
      Product Name                  Latitude 10
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Wed Oct  9 00:45:55.681 2013 (UTC - 4:00)**************************
    btwl2cap.sys                Thu Jul 26 11:14:35 2012 (50115EDB)
    MBI.sys                     Wed Aug 22 01:25:38 2012 (50346D52)
    bcmfn2.sys                  Thu Aug 30 23:43:16 2012 (504032D4)
    spi.sys                     Mon Sep 17 10:32:04 2012 (50573464)
    MSICReg.sys                 Mon Sep 17 10:32:09 2012 (50573469)
    cnghwassist.sys             Thu Sep 20 01:30:24 2012 (505AA9F0)
    HalExtIntcUartDma.dll       Thu Sep 20 01:32:33 2012 (505AAA71)
    HalExtIntcLpioDma.dll       Thu Sep 20 01:32:34 2012 (505AAA72)
    inteli2c.sys                Fri Sep 21 01:01:46 2012 (505BF4BA)
    LNWIPC.sys                  Fri Sep 21 01:01:51 2012 (505BF4BF)
    GPIOCLV.sys                 Fri Sep 21 01:04:38 2012 (505BF566)
    rtii2sac.sys                Tue Sep 25 01:20:51 2012 (50613F33)
    btwampfl.sys                Mon Oct  1 21:27:55 2012 (506A431B)
    btwavdt.sys                 Thu Oct  4 16:59:25 2012 (506DF8AD)
    btwaudio.sys                Thu Oct  4 17:00:56 2012 (506DF908)
    btwrchid.sys                Thu Oct  4 17:02:13 2012 (506DF955)
    Uart16550pc.sys             Fri Oct  5 16:48:56 2012 (506F47B8)
    DptfDevGen.sys              Tue Oct  9 06:10:35 2012 (5073F81B)
    DptfDevProc.sys             Tue Oct  9 06:10:48 2012 (5073F828)
    DptfManager.sys             Tue Oct  9 06:11:17 2012 (5073F845)
    DptfDevDisplay.sys          Tue Oct  9 06:11:22 2012 (5073F84A)
    ChaabiDriver.sys            Wed Oct 17 04:04:19 2012 (507E6683)
    ov2720.sys                  Fri Oct 19 05:41:31 2012 (5081204B)
    ov8830.sys                  Fri Oct 19 05:41:40 2012 (50812054)
    lm3554.sys                  Fri Oct 19 05:41:44 2012 (50812058)
    camera.sys                  Fri Oct 19 05:43:12 2012 (508120B0)
    clvpep.sys                  Tue Oct 23 13:40:01 2012 (5086D671)
    igddim32.sys                Wed Oct 24 09:54:24 2012 (5087F310)
    igdkmd32.sys                Wed Oct 24 09:56:25 2012 (5087F389)
    isstrtc.sys                 Fri Oct 26 07:29:43 2012 (508A7427)
    intelppm.sys                Mon Nov  5 22:52:05 2012 (50988965)
    bcmdhd63.sys                Mon Dec  3 18:11:39 2012 (50BD31AB)
    dump_dumpsd.sys             Fri Jun 28 22:32:00 2013 (51CE4720)
    
    http://www.carrona.org/drivers/driver.php?id=btwl2cap.sys
    MBI.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=bcmfn2.sys
    spi.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    MSICReg.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    cnghwassist.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    HalExtIntcUartDma.dll - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    HalExtIntcLpioDma.dll - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    inteli2c.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    LNWIPC.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    GPIOCLV.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    rtii2sac.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=btwampfl.sys
    http://www.carrona.org/drivers/driver.php?id=btwavdt.sys
    http://www.carrona.org/drivers/driver.php?id=btwaudio.sys
    http://www.carrona.org/drivers/driver.php?id=btwrchid.sys
    Uart16550pc.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    DptfDevGen.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    DptfDevProc.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    DptfManager.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    DptfDevDisplay.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    ChaabiDriver.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    ov2720.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    ov8830.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    lm3554.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    camera.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    clvpep.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    igddim32.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=igdkmd32.sys
    http://www.carrona.org/drivers/driver.php?id=isstrtc.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=bcmdhd63.sys
    dump_dumpsd.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
      My System SpecsSystem Spec

  3. #3


    Thank you. I apologize for not responding sooner-my laptop died (hard driver failure) and I have been preoccupied with that. I'll run the diagnostic again and post a new file. My apologies.
      My System SpecsSystem Spec

BSOD-Windows 8 Tablet
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