Windows 8 and 8.1 Forums


Win8.1 BSOD 0x00000139 ntoskrnl.exe (triggered by mouse)

  1. #1

    Win8.1 BSOD 0x00000139 ntoskrnl.exe (triggered by mouse)


    Hi, I facing bluescreen problem with


    Bug Check Code: 0x00000139
    Parameter 1: 00000000`00000002
    Parameter 2: ffffd000`23b58200
    Parameter 3: ffffd000`23b58158
    Caused By Driver: ntoskrnl.exe
    Caused By Address: ntoskrnl.exe+1500a0


    The details above was collected from a software call Bluescreenview.
    I have the same bluescreen details in every dump.


    For your info, my laptop currently using Windows 8.1. The model is A53SV, I have all the drivers installed nicely.


    This bluescreen only generated when I plugged in my usb device(mouse) on USB2 port.
    I just using a ordinary USB2 wired mouse.


    I have tried to disable USB selective suspend setting according to some suggestion in other forum. It just reduced the chances of getting BSOD but not completely solve the problem. I tried to remove my usb2 driver and reinstall it but it doesn't help. I also downloaded the latest intel inf driver for my motherboard series (HM65) and installed it. But none of them solve my BSOD problem.


    This BSOD problem bugged since the first day I started to use win8.1. Really frustrated =(
    Hopefully someone can help to solved my problem. Thank you.

    Last edited by ruzumaki; 07 Oct 2013 at 06:37. Reason: change font

      My System SpecsSystem Spec

  2. #2


    Posts : 250
    Windows 7 Home Premium 64 Bit


    Please try rolling back to an older version of your Realtek PCI/PCIe Adapters driver, Device Manager - Roll Back Driver
    Code:
    Microsoft (R) Windows Debugger Version 6.2.9200.20512 X86
    Copyright (c) Microsoft Corporation. All rights reserved.
    Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 9600.16384.amd64fre.winblue_rtm.130821-1623
    Machine Name:
    Kernel base = 0xfffff800`39e7c000 PsLoadedModuleList = 0xfffff800`3a1439b0
    Debug session time: Mon Oct  7 16:13:30.905 2013 (UTC + 6:00)
    System Uptime: 0 days 0:00:09.625
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ...........................................
    Loading User Symbols
    Loading unloaded module list
    .....
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    
    Use !analyze -v to get detailed debugging information.
    
    
    BugCheck 139, {2, ffffd0002716c200, ffffd0002716c158, 0}
    *** WARNING: Unable to verify timestamp for Rt630x64.sys
    *** ERROR: Module load completed but symbols could not be loaded for Rt630x64.sys
    Probably caused by : Rt630x64.sys ( Rt630x64+8b865 )
    Followup: MachineOwner
    ---------
    1: kd> lmvm Rt630x64
    start             end                 module name
    fffff800`03251000 fffff800`032e5000   Rt630x64 T (no symbols)           
        Loaded symbol image file: Rt630x64.sys
        Image path: \SystemRoot\system32\DRIVERS\Rt630x64.sys
        Image name: Rt630x64.sys
        Timestamp:        Fri May 10 15:59:08 2013 (518CC4EC)
        CheckSum:         0009D8FE
        ImageSize:        00094000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My System SpecsSystem Spec

Win8.1 BSOD 0x00000139 ntoskrnl.exe (triggered by mouse)
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