Windows 8 and 8.1 Forums

Multiple BSOD errors

  1. #1


    Posts : 7
    windows 8 enterprise N 64bit

    Multiple BSOD errors


    Hi!
    i have a clean install of windows 8 x64 and i see BSODs every 1 or 2 or 3 days.
    even one time before installing win 8, when i inserted DVD of windows to install it, a BSOD accured!
    windows is totally updated and hard disk is free of errors (based on windows error checking tool report).
    I tested some solutions on web (related to error names) but every time i see new errors :|
    Help please

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    If you still need help with this, please post back.
    I've been very busy and I apologize for the delay.
      My System SpecsSystem Spec

  3. #3


    Posts : 7
    windows 8 enterprise N 64bit


    Yes, i need your answer!
    Thanks.
      My System SpecsSystem Spec

  4. #4


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Your BIOS dates from 2010. Please check at the manufacturer's website to see if there are any BIOS updates available for your system. Also check the readme file to see if they apply to the problems that you are having. Please be advised that flashing the BIOS is a very unforgiving process - and one mistake can physically damage your motherboard.

    If the BIOS doesn't have any updates, I'd have to wonder if this system is fully compatible with Win8.

    This looks like a low-level problem, but we don't have enough BSOD's to state that for certain. Here's my canned speech about this:
    The differing error codes are usually symptomatic of a lower level problem within the system. They are usually caused by one of these things:
    - borked (broken) hardware (several different procedures used to isolate the problem device)
    - BIOS issues (check for updates at the motherboard manufacturer's website)
    - overclocking/overheating - You'll know if you're overclocking or not. If uncertain we can suggest things to check.
    - compatibility issues (hardware/drivers)
    - low-level driver problems
    - or even malware (scanned for when we ask for hardware diagnostics from Initial Hardware Diagnostics or Hardware Diagnostics ).

    You can get a head start on the hardware diagnostics if you'd like - they are located here: Hardware Diagnostics
    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    AtihdW76.sys Tue Jun 7 06:34:39 2011 (4DEDFEBF)
    ATI Function Driver for HD Audio Service
    http://www.carrona.org/drivers/driver.php?id=AtihdW76.sys

    L1E62x64.sys Thu Sep 22 02:26:32 2011 (4E7AD518)
    Atheros AR8121/AR8113/AR8114 PCI-E Ethernet Controller (NDIS6.20)
    http://www.carrona.org/drivers/driver.php?id=L1E62x64.sys




    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Mon Sep 30 03:02:48.851 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\093013-37393-01.dmp]
    Windows 8 Kernel Version 9200 MP (2 procs) Free x64
    Built by: 9200.16581.amd64fre.win8_gdr.130410-1505
    System Uptime:0 days 0:03:07.508
    Probably caused by :ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+1e727 )
    BugCheck 1A, {3452, cc7378e000, fffff70001083d50, f0400000053b2866}
    BugCheck Info: MEMORY_MANAGEMENT (1a)
    Arguments: 
    Arg1: 0000000000003452, The subtype of the bugcheck.
    Arg2: 000000cc7378e000
    Arg3: fffff70001083d50
    Arg4: f0400000053b2866
    BUGCHECK_STR:  0x1a_3452
    PROCESS_NAME:  dwm.exe
    FAILURE_BUCKET_ID: 0x1a_3452_nt!_??_::FNODOBFM::_string_
    CPUID:        "Intel(R) Core(TM)2 Duo CPU     E7500  @ 2.93GHz"
    MaxSpeed:     2930
    CurrentSpeed: 2933
      BIOS Version                  0706   
      BIOS Release Date             06/28/2010
      Manufacturer                  System manufacturer
      Product Name                  System Product Name
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Sep 27 04:28:10.998 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\092713-26894-01.dmp]
    Windows 8 Kernel Version 9200 MP (2 procs) Free x64
    Built by: 9200.16581.amd64fre.win8_gdr.130410-1505
    System Uptime:0 days 2:03:29.549
    *** ERROR: Module load completed but symbols could not be loaded for Ntfs.sys
    Probably caused by :ntkrnlmp.exe ( nt!FsRtlAcquireHeaderMutex+e )
    BugCheck 24, {b50019060b, fffff880176ae6c8, fffff880176adf00, fffff800bccb0fbe}
    BugCheck Info: NTFS_FILE_SYSTEM (24)
    Arguments: 
    Arg1: 000000b50019060b
    Arg2: fffff880176ae6c8
    Arg3: fffff880176adf00
    Arg4: fffff800bccb0fbe
    PROCESS_NAME:  System
    BUGCHECK_STR:  0x24
    FAILURE_BUCKET_ID: 0x24_nt!FsRtlAcquireHeaderMutex
    CPUID:        "Intel(R) Core(TM)2 Duo CPU     E7500  @ 2.93GHz"
    MaxSpeed:     2930
    CurrentSpeed: 2933
      BIOS Version                  0706   
      BIOS Release Date             06/28/2010
      Manufacturer                  System manufacturer
      Product Name                  System Product Name
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Mon Sep 30 03:02:48.851 2013 (UTC - 4:00)**************************
    AtihdW76.sys                Tue Jun  7 06:34:39 2011 (4DEDFEBF)
    L1E62x64.sys                Thu Sep 22 02:26:32 2011 (4E7AD518)
    jraid.sys                   Mon Sep 17 02:50:31 2012 (5056C837)
    atikmpag.sys                Thu Sep 27 21:12:52 2012 (5064F994)
    atikmdag.sys                Thu Sep 27 22:14:57 2012 (50650821)
    ASACPI.sys                  Thu Nov  1 21:54:34 2012 (509327DA)
    intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Sep 27 04:28:10.998 2013 (UTC - 4:00)**************************
    intelppm.sys                Wed Jul 25 22:26:48 2012 (5010AAE8)
    
    http://www.carrona.org/drivers/driver.php?id=AtihdW76.sys
    http://www.carrona.org/drivers/driver.php?id=L1E62x64.sys
    http://www.carrona.org/drivers/driver.php?id=jraid.sys
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
    http://www.carrona.org/drivers/driver.php?id=ASACPI.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
      My System SpecsSystem Spec

  5. #5


    Posts : 7
    windows 8 enterprise N 64bit


    Bios has an update. but after a day BSOD occured again. so i went for updating other drivers.

    today ATI HD Audio device disabled and Atheros device is now updated (by update button in device manager in windows 8).
    Atheros driver date updated to 6/3/2011. but L1E62x64.sys file is the same file with same modification time.

    I'm waiting if BSOD happens again. Thanks
    Last edited by mort3za; 11 Oct 2013 at 02:36. Reason: more info
      My System SpecsSystem Spec

  6. #6


    Posts : 5,139
    Win8.1Pro - Finally!!!


    It's OK to use the update button in Device Manager if you're not having problems.
    But if you are having problems it's better to go straight to the device manufacturer's page.

    FYI - the drivers updated by clicking the button in Device Manager are:
    - older than most
    - only come from Windows/Microsoft Update - so not many are available

    This tells me that:
    1) The driver was really old
    2) The manufacturer felt a need to put a new one on Windows/Microsoft Update
      My System SpecsSystem Spec

  7. #7


    Posts : 7
    windows 8 enterprise N 64bit


    I don't performed any other action, No BSOD up to now!
    Thanks usasma, You are great!
      My System SpecsSystem Spec

  8. #8


    Posts : 7
    windows 8 enterprise N 64bit


    Hi
    I have many BSODs again :|
    i attached the SF report. can you help me again?
      My System SpecsSystem Spec

  9. #9


    Posts : 1,883
    7601.18247.x86fre.win7sp1


    Uninstall old UltraIso. Replace with PowerISO.

    Just a side note - UltraIso was added after Usasma helped you, previously.
      My System SpecsSystem Spec

  10. #10


    Posts : 7
    windows 8 enterprise N 64bit


    UltraISO uninstalled had not effect. again new bsods.
    i found that when i select some files to download in AirDroid bsod happens. so it must be related to my atheros network card.
    this page: ATHEROS Network drivers for Windows says that my network card isn't supported in win8 x64
    seems using win7 x64 solves the problem
      My System SpecsSystem Spec

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