Windows 8 and 8.1 Forums

Random BSOD

  1. #1


    Posts : 24
    Windows 8

    Random BSOD


    Hello there!

    I'm having a problem with a random BSOD. I have just upgraded to a new processor and motherboad. They happen usually while I'm playing games though, i use this desktop mainly for games so I wouldn't know if its video related.

    I have already done a "system refreshing" but the BSOD persists but, I've noticed a decrease, I don't know whether its related or not. I have also run Prime 95 and Memtest86 for 2 passes and there were no errors. I'll leave on memtest tonight and report back.


    The attachment is from SF_Diagnostic_Tool with the dump files.

    I Really don't know what to do, buy a new HDD? Memory sticks? Change drivers?
    Thanks so much for your time!!! =)


    Update:

    I have run Prime95 Blend torture test for 8 passes with no errors and windows memory diagnostic for 2 passes without errors. Any help would be greatly appreciated.

    Update:

    I have just run into a BSOD, dump files uploaded as Reevur2.zip.
    Last edited by Reevur; 28 Sep 2013 at 10:40.

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Do you still need help with this issue?
    Please respond back and I'll get to work on the next AM
      My System SpecsSystem Spec

  3. #3


    Posts : 24
    Windows 8


    Yes, I'm in need of help! Thank you for showing interest! I think I might have a faulty HDD but I'm not sure.
      My System SpecsSystem Spec

  4. #4


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Systeminfo.txt says 428 hotfixes have been installed.
    It actually lists 243 hotfixes installed.
    Most systems have 100 or so.
    There is a problem here - but I'm not sure what it's due to.
    I'd suggest posting over in the Windows Updates forum to see if they can figure it out: Windows Updates & Activation - Windows 8 Forums

    There are enough signs here that I have to wonder about this installation. Should this be a pirated copy of Windows, please be aware that we may not be able to fix it (as the hacks that were done to activate it will cause the OS to behave differently than we expect it to). If that's the case, our efforts to help may just waste your time. Secondly, the forum rules prohibit assisting with pirated software - so the topic would be closed if that is the case.

    Please provide the MGADiag report according to these instructions (from this post: Product Key Number - Uninstall and Deactivate in Windows - Page 3 - Windows 7 Help Forums ):
    To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
    Once saved, run the tool.
    Click on the Continue button, which will produce the report.
    To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
    You have a 802.11n USB Wireless LAN Card:
    I do not recommend using wireless USB network devices. Especially in Win7/Win8 systems.
    These wireless USB devices have many issues with Win7(and I suspect with Win8) - using Vista drivers with them is almost sure to cause a BSOD.
    Should you want to keep using these devices, be sure to have Win7/Win8 drivers - DO NOT use Vista drivers!!!
    An installable wireless PCI/PCIe card that's plugged into your motherboard is much more robust, reliable, and powerful.
    Many Live Kernel Events in the WER section of MSINFO32.
    Please do the following:
    - open Event Viewer (run eventvwr.msc from the "Run" dialog))
    - expand the Custom Views category (left click on the > next to the words "Custom Views")
    - right click on Administrative Events
    - select "Save all Events in Custom View as..."
    - save the file as Admin.evtx
    - zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
    - upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).

    You appear to have Avast and BitDefender installed. Please only have 1 anti-virus and 1 firewall running at a time. Remove tghe rest as they can interfere with each other.

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    bdfsfltr.sys Wed Mar 23 09:52:33 2011 (4D89FB21)
    BitDefender AntiVirus FS filter driver
    http://www.carrona.org/drivers/driver.php?id=bdfsfltr.sys

    AppleCharger.sys Mon Feb 18 23:17:09 2013 (5122FCC5)
    GIGABYTE On/Off Charge driver. See here for details - GIGABYTE ON/OFF Charge [br] May cause BSOD on Win7/8 systems - uninstall to test (haven't seen recently (15Jan2013))
    http://www.carrona.org/drivers/driver.php?id=AppleCharger.sys

    Please run Driver Verifier according to these instructions (to help rule out 3rd party drivers): Driver Verifier Settings

    If all of this doesn't stop the BSOD's, please run these free hardware diagnostics: Hardware Diagnostics. Let us know the results and we can move on from there (I'm particularly concerned about the video tests).



    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Sat Sep 28 11:28:41.186 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\092813-19312-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 2:25:28.799
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by :dxgmms1.sys ( dxgmms1!VidMmInterface+19a05 )
    BugCheck 10E, {1f, fffff8a00d7f7e00, 3, 1a468}
    BugCheck Info: VIDEO_MEMORY_MANAGEMENT_INTERNAL (10e)
    Arguments: 
    Arg1: 000000000000001f, The subtype of the bugcheck:
    Arg2: fffff8a00d7f7e00
    Arg3: 0000000000000003
    Arg4: 000000000001a468
    BUGCHECK_STR:  0x10e_1f
    PROCESS_NAME:  EFLC.exe
    FAILURE_BUCKET_ID: 0x10e_1f_dxgmms1!VidMmInterface
    CPUID:        "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3392
      BIOS Version                  F2
      BIOS Release Date             04/17/2013
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  Z87-HD3
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Sep 26 11:43:40.136 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\092613-58015-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 3:51:13.753
    Probably caused by :dxgmms1.sys ( dxgmms1!VidMmInterface+c45c )
    BugCheck 139, {3, fffff8801ce8b6a0, fffff8801ce8b5f8, 0}
    BugCheck Info: KERNEL_SECURITY_CHECK_FAILURE (139)
    Arguments: 
    Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
    Arg2: fffff8801ce8b6a0, Address of the trap frame for the exception that caused the bugcheck
    Arg3: fffff8801ce8b5f8, Address of the exception record for the exception that caused the bugcheck
    Arg4: 0000000000000000, Reserved
    BUGCHECK_STR:  0x139
    DEFAULT_BUCKET_ID:  LIST_ENTRY_CORRUPT
    PROCESS_NAME:  chrome.exe
    FAILURE_BUCKET_ID: 0x139_3_dxgmms1!VidMmInterface
    CPUID:        "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3392
      BIOS Version                  F2
      BIOS Release Date             04/17/2013
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  Z87-HD3
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Sat Sep 28 11:28:41.186 2013 (UTC - 4:00)**************************
    bdfsfltr.sys                Wed Mar 23 09:52:33 2011 (4D89FB21)
    netr28ux.sys                Thu Apr 12 11:50:17 2012 (4F86F9B9)
    xusb22.sys                  Wed Jul 25 22:26:57 2012 (5010AAF1)
    Rt630x64.sys                Thu Oct 25 05:14:58 2012 (50890312)
    intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
    HECIx64.sys                 Mon Dec 17 14:32:21 2012 (50CF7345)
    IntcDAud.sys                Fri Jan 11 08:55:16 2013 (50F019C4)
    iaStorA.sys                 Mon Jan 14 13:00:27 2013 (50F447BB)
    dump_iaStorA.sys            Mon Jan 14 13:00:27 2013 (50F447BB)
    AppleCharger.sys            Mon Feb 18 23:17:09 2013 (5122FCC5)
    RTKVHD64.sys                Tue Feb 26 07:38:48 2013 (512CACD8)
    igdkmd64.sys                Wed Mar 20 00:25:41 2013 (51493A45)
    AtihdW86.sys                Fri Jul  5 14:10:40 2013 (51D70C20)
    aswRvrt.sys                 Fri Aug 30 03:36:44 2013 (52204B8C)
    aswVmm.sys                  Fri Aug 30 03:36:49 2013 (52204B91)
    aswFsBlk.SYS                Fri Aug 30 03:36:58 2013 (52204B9A)
    aswMonFlt.sys               Fri Aug 30 03:37:08 2013 (52204BA4)
    aswTdi.SYS                  Fri Aug 30 03:37:17 2013 (52204BAD)
    aswrdr2.sys                 Fri Aug 30 03:37:32 2013 (52204BBC)
    aswSP.SYS                   Fri Aug 30 03:38:13 2013 (52204BE5)
    aswSnx.SYS                  Fri Aug 30 03:38:17 2013 (52204BE9)
    atikmpag.sys                Fri Aug 30 18:32:32 2013 (52211D80)
    atikmdag.sys                Fri Aug 30 20:02:50 2013 (522132AA)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Sep 26 11:43:40.136 2013 (UTC - 4:00)**************************
    bxvbda.sys                  Mon Jul 23 19:30:50 2012 (500DDEAA)
    evbda.sys                   Tue Jul 24 08:22:19 2012 (500E937B)
    
    http://www.carrona.org/drivers/driver.php?id=bdfsfltr.sys
    http://www.carrona.org/drivers/driver.php?id=netr28ux.sys
    http://www.carrona.org/drivers/driver.php?id=xusb22.sys
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=AppleCharger.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=AtihdW86.sys
    http://www.carrona.org/drivers/driver.php?id=aswRvrt.sys
    http://www.carrona.org/drivers/driver.php?id=aswVmm.sys
    http://www.carrona.org/drivers/driver.php?id=aswFsBlk.SYS
    http://www.carrona.org/drivers/driver.php?id=aswMonFlt.sys
    http://www.carrona.org/drivers/driver.php?id=aswTdi.SYS
    http://www.carrona.org/drivers/driver.php?id=aswrdr2.sys
    http://www.carrona.org/drivers/driver.php?id=aswSP.SYS
    http://www.carrona.org/drivers/driver.php?id=aswSnx.SYS
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
    http://www.carrona.org/drivers/driver.php?id=bxvbda.sys
    http://www.carrona.org/drivers/driver.php?id=evbda.sys
      My System SpecsSystem Spec

  5. #5


    Posts : 24
    Windows 8


    This is not a pirated copy. I bought this copy on my laptop and used it for a while then formatted it and changed to windows 7 again When I tried to install windows 8 onto this desktop, it wouldn't accept the serial key. I had to call windows costumer support, after providing a string of numbers they returned the a code - and that worked. Before making this thread I was already having BSOD, since my girlfriend did the install I was not so sure she did it right, I couldn't use windows update properly, it kept saying "windows update failure: reverting back updates" (or something in thoses lines).

    That's why I tried to use the "refresh system" option and, then again, i had to call costumer support to get my key validated. After the refreshing the windows updates went smoothly but the BSOD persisted, I usually get them when trying to play League of Legends.


    When i press copy in the MGADiag a window pops: "failed to create output files hr=800700002 please contact support"

    here is MGADIAG:
    Code:
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Validation unsupported OS
    Validation Code: 6
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-WCG3W-HDF76-PDG67
    Windows Product Key Hash: XiMnBN3w3OZKT3S2PtX7+FB8hzc=
    Windows Product ID: 00178-10677-24912-AA342
    Windows Product ID Type: 0
    Windows License Type: Unknown
    Windows OS version: 6.2.9200.2.00010100.0.0.048
    ID: {E645383B-F12C-4568-BD04-CD3CA4C275BA}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 8 Pro
    Architecture: 0x00000009
    Build lab: 9200.win8_gdr.130531-1504
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    
    
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    
    
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    
    
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    
    
    OGA Data-->
    Office Status: 111 Unsupported OS
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 
    
    
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    
    
    File Scan Data-->
    File Mismatch: C:\Windows\system32\licdll.dll[Hr = 0x80070002]
    File Mismatch: C:\Windows\system32\oembios.bin[Hr = 0x80070002]
    File Mismatch: C:\Windows\system32\oembios.dat[Hr = 0x80070002]
    File Mismatch: C:\Windows\system32\oembios.sig[Hr = 0x80070002]
    
    
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{E645383B-F12C-4568-BD04-CD3CA4C275BA}</UGUID><Version>1.9.0027.0</Version><OS>6.2.9200.2.00010100.0.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-PDG67</PKey><PID>00178-10677-24912-AA342</PID><PIDType>0</PIDType><SID>S-1-5-21-243814447-1504920929-3395432960</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>Z87-HD3</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>F2</Version><SMBIOSVersion major="2" minor="7"/><Date>20130417000000.000000+000</Date></BIOS><HWID>FA993807018400F4</HWID><UserLCID>0416</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>E. South America Standard Time(GMT-03:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>111</Result><Products/><Applications><App Id="01" Version="10" Result="1999583048"/><App Id="02" Version="10" Result="3866624"/><App Id="04" Version="10" Result="80"/><App Id="05" Version="10" Result="46"/><App Id="06" Version="10" Result="2"/><App Id="07" Version="10" Result="72"/><App Id="0B" Version="10" Result="31"/><App Id="0C" Version="10" Result="62"/><App Id="0D" Version="10" Result="3"/><App Id="0E" Version="10" Result="16777216"/><App Id="0F" Version="10" Result="34078782"/><App Id="10" Version="10" Result="2808892"/><App Id="11" Version="10" Result="3168835"/><App Id="12" Version="10" Result="2808924"/><App Id="13" Version="10" Result="1999327633"/><App Id="14" Version="10" Result="-1056395203"/><App Id="15" Version="10" Result="62"/><App Id="16" Version="10" Result="2809524"/><App Id="17" Version="10" Result="2808812"/><App Id="18" Version="10" Result="1999648961"/><App Id="19" Version="10" Result="4091192"/><App Id="1A" Version="10" Result="2808892"/><App Id="1B" Version="10" Result="62"/><App Id="1C" Version="10" Result="2809576"/><App Id="1D" Version="10" Result="2809524"/><App Id="1E" Version="10" Result="2809540"/><App Id="1F" Version="10" Result="2809420"/><App Id="20" Version="10" Result="1999664585"/><App Id="21" Version="10" Result="2809524"/><App Id="22" Version="10" Result="4091192"/><App Id="23" Version="10" Result="4141864"/><App Id="24" Version="10" Result="2810320"/><App Id="25" Version="10" Result="1999664674"/><App Id="26" Version="10" Result="2"/><App Id="28" Version="10" Result="34078782"/><App Id="29" Version="10" Result="2808892"/><App Id="2B" Version="10" Result="2809528"/><App Id="2D" Version="10" Result="34078782"/><App Id="2E" Version="10" Result="2808892"/><App Id="2F" Version="10" Result="1999664680"/><App Id="32" Version="10" Result="2809524"/><App Id="33" Version="10" Result="3801155"/><App Id="34" Version="10" Result="5701724"/><App Id="35" Version="10" Result="7209065"/><App Id="36" Version="10" Result="7274596"/><App Id="37" Version="10" Result="7536759"/><App Id="38" Version="10" Result="7536732"/><App Id="39" Version="10" Result="7536761"/><App Id="3A" Version="10" Result="6619252"/><App Id="3B" Version="10" Result="3342445"/><App Id="3C" Version="10" Result="6029362"/><App Id="3D" Version="10" Result="4653143"/><App Id="3E" Version="10" Result="5505089"/><App Id="3F" Version="10" Result="7536741"/><App Id="40" Version="10" Result="3014772"/><App Id="41" Version="10" Result="6357091"/><App Id="42" Version="10" Result="98"/><App Id="B6" Version="10" Result="-1056393811"/><App Id="B7" Version="10" Result="2810320"/><App Id="B8" Version="10" Result="-1073741809"/><App Id="BA" Version="10" Result="2809484"/><App Id="BB" Version="10" Result="1999632379"/><App Id="BC" Version="10" Result="1999632384"/><App Id="BD" Version="10" Result="-1056393875"/><App Id="BE" Version="10" Result="-1073741809"/><App Id="BF" Version="10" Result="2810320"/><App Id="C1" Version="10" Result="2809444"/><App Id="C2" Version="10" Result="2809492"/><App Id="C3" Version="10" Result="2813812"/><App Id="C4" Version="10" Result="1999327633"/><App Id="C5" Version="10" Result="-1240615199"/><App Id="C6" Version="10" Result="-2"/><App Id="C7" Version="10" Result="2809500"/><App Id="C8" Version="10" Result="1993785813"/><App Id="C9" Version="10" Result="2"/><App Id="CA" Version="10" Result="2810320"/><App Id="CB" Version="10" Result="2810248"/><App Id="CC" Version="10" Result="1993808330"/><App Id="CD" Version="10" Result="-1073741809"/><App Id="D0" Version="10" Result="1993898311"/><App Id="D1" Version="10" Result="3145776"/><App Id="D2" Version="10" Result="4091184"/><App Id="D3" Version="10" Result="468"/><App Id="D4" Version="10" Result="1441814"/><App Id="D5" Version="10" Result="4091232"/><App Id="D7" Version="10" Result="4091184"/><App Id="D8" Version="10" Result="2809580"/><App Id="D9" Version="10" Result="1999631255"/><App Id="DA" Version="10" Result="2809652"/><App Id="DB" Version="10" Result="2883764"/><App Id="DC" Version="10" Result="2809596"/><App Id="DD" Version="10" Result="1999631255"/><App Id="DE" Version="10" Result="2809668"/><App Id="DF" Version="10" Result="2818300"/><App Id="E0" Version="10" Result="2818048"/><App Id="E1" Version="10" Result="2"/><App Id="E3" Version="10" Result="2809688"/><App Id="E4" Version="10" Result="1999646218"/><App Id="E5" Version="10" Result="2809668"/><App Id="E6" Version="10" Result="2"/><App Id="E7" Version="10" Result="2809688"/><App Id="E8" Version="10" Result="1999646281"/><App Id="E9" Version="10" Result="13068"/><App Id="EA" Version="10" Result="2818048"/><App Id="EB" Version="10" Result="-4"/><App Id="EC" Version="10" Result="1999646320"/><App Id="ED" Version="10" Result="2886476"/><App Id="EE" Version="10" Result="2809768"/><App Id="EF" Version="10" Result="2809772"/><App Id="F1" Version="10" Result="1999647584"/><App Id="F2" Version="10" Result="2825892"/><App Id="F3" Version="10" Result="1"/><App Id="F5" Version="10" Result="1"/><App Id="F6" Version="10" Result="2809712"/><App Id="F7" Version="10" Result="1999645865"/><App Id="F8" Version="10" Result="2809960"/><App Id="F9" Version="10" Result="17347769"/><App Id="FA" Version="10" Result="2809784"/><App Id="FB" Version="10" Result="2825804"/><App Id="FC" Version="10" Result="16777216"/><App Id="FD" Version="10" Result="2"/><App Id="FE" Version="10" Result="2809772"/><App Id="FF" Version="10" Result="2"/><App Id="00" Version="11" Result="2824012"/><App Id="02" Version="11" Result="1952"/><App Id="03" Version="11" Result="2131017728"/><App Id="04" Version="11" Result="2809820"/><App Id="05" Version="11" Result="1999647279"/><App Id="06" Version="11" Result="2131030016"/><App Id="07" Version="11" Result="2809772"/><App Id="08" Version="11" Result="2809768"/><App Id="09" Version="11" Result="2809780"/><App Id="0B" Version="11" Result="2810060"/><App Id="0C" Version="11" Result="2810148"/><App Id="0D" Version="11" Result="1999644392"/><App Id="0E" Version="11" Result="1952"/><App Id="0F" Version="11" Result="2824012"/><App Id="12" Version="11" Result="-194488364"/><App Id="13" Version="11" Result="1"/><App Id="14" Version="11" Result="24"/><App Id="15" Version="11" Result="3"/><App Id="17" Version="11" Result="2"/><App Id="18" Version="11" Result="3"/><App Id="19" Version="11" Result="2"/><App Id="1A" Version="11" Result="24"/><App Id="1B" Version="11" Result="2810016"/><App Id="1C" Version="11" Result="1999648649"/><App Id="1D" Version="11" Result="3"/><App Id="1F" Version="11" Result="2"/><App Id="20" Version="11" Result="2809960"/><App Id="21" Version="11" Result="2809864"/><App Id="22" Version="11" Result="2810516"/><App Id="24" Version="11" Result="1999648747"/><App Id="25" Version="11" Result="2810060"/><App Id="26" Version="11" Result="64"/><App Id="31" Version="11" Result="-1073741515"/><App Id="37" Version="11" Result="3867232"/><App Id="39" Version="11" Result="3866624"/><App Id="3A" Version="11" Result="9"/><App Id="3D" Version="11" Result="-1073741515"/><App Id="3E" Version="11" Result="3876744"/><App Id="3F" Version="11" Result="3876744"/><App Id="40" Version="11" Result="2810024"/><App Id="41" Version="11" Result="1999645416"/><App Id="42" Version="11
    
    
    Spsys.log Content: 0x80070002
    
    
    Licensing Data-->
    N/A, hr = 0x80070424
    
    
    Windows Activation Technologies-->
    N/A
    
    
    HWID Data-->
    HWID Hash Current: NAAAAAEAAQABAAEAAQACAAAABAABAAEAHKLK/mrB6PaUNcKmEAIQt4qbPDSEKECrG77I9g==
    
    
    OEM Activation 1.0 Data-->
    N/A
    
    
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information: 
      ACPI Table Name    OEMID Value    OEMTableID Value
      FACP            ALASKA        A M I
      APIC            ALASKA        A M I
      DMAR            INTEL         HSW 
      HPET            ALASKA        A M I
      MCFG                    
      SSDT            PmRef        Cpu0Ist
      SSDT            PmRef        Cpu0Ist
      SSDT            PmRef        Cpu0Ist
      SSDT            PmRef        Cpu0Ist

    I'll try the verifier and report back
      My System SpecsSystem Spec

  6. #6


    Posts : 24
    Windows 8


    I've run into a couple errors, I'm uploading administrator.zip and the SF dump files.
      My System SpecsSystem Spec

  7. #7


    Posts : 5,139
    Win8.1Pro - Finally!!!


    The Live Kernel Events appear to have stopped on 28 Sep. Before then they were mostly associated with bugchecks, although a few were isolated. I suspect that something that you did on 28 Sep has stopped these events. I don't think that there is a need to investigate them further (unless they start happening again).

    Many Device Setup Manager errors in the log. I'm not familiar with this, but it appears to be a function in Win8 that scans for driver updates. Most posts that I found relate to Windows Servers and there's not much that I found that was helpful. The things that I did find were:
    1) ensure that all drivers are updated to the latest version from the manufacturer.
    2) you can turn off the service in order to stop the errors - but this will leave you vulnerable (as you won't get notified of driver updates).
    3) quite a few of your errors are related to network connectivity. Try ensuring that your connection is constant and stable in order to avoid those kinds of errors.

    Did you have Driver Verifier turned on for these errors? If so, it worked - so please turn it off (open verifier.exe and select "Delete existing settings", then click on "Finish". Reboot for the changes to take effect.

    The 2 latest memory dumps blame RzDxgk.sys - a driver for your Razer Ovrlay Support device.
    First try:
    - download a fresh copy of the latest, Win8 compatible drivers for your Razer device
    - uninstall the current Razer drivers from your system.
    - install the freshly downloaded drivers
    - monitor for further BSOD's
    If the BSOD's contine, try removing the software again - and then physically remove the Razer device from your system.
    Then monitor for further BSOD's.

    Please follow these instructions to remove all traces of BitDefender: http://www.bitdefender.com/support/H...ender-333.html

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    tap0901.sys Thu Nov 24 13:50:27 2011 (4ECE91F3)
    TAP-Win32 Adapter V9 or[br]OpenVPN driver or COMODO
    http://www.carrona.org/drivers/driver.php?id=tap0901.sys

    AppleCharger.sys Mon Feb 18 23:17:09 2013 (5122FCC5)
    GIGABYTE On/Off Charge driver. See here for details - GIGABYTE ON/OFF Charge [br] May cause BSOD on Win7/8 systems - uninstall to test (haven't seen recently (15Jan2013))
    http://www.carrona.org/drivers/driver.php?id=AppleCharger.sys



    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Thu Oct  3 08:16:10.951 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\100313-23375-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 0:07:15.615
    *** WARNING: Unable to verify timestamp for RzDxgk.sys
    *** ERROR: Module load completed but symbols could not be loaded for RzDxgk.sys
    Probably caused by :RzDxgk.sys ( RzDxgk+3816 )
    BugCheck C4, {f6, b38, fffffa80133ce940, fffff880021e0816}
    BugCheck Info: DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
    DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
    Arguments: 
    Arg1: 00000000000000f6, Referencing user handle as KernelMode.
    Arg2: 0000000000000b38, Handle value being referenced.
    Arg3: fffffa80133ce940, Address of the current process.
    Arg4: fffff880021e0816, Address inside the driver that is performing the incorrect reference.
    BUGCHECK_STR:  0xc4_f6
    PROCESS_NAME:  svchost.exe
    FAILURE_BUCKET_ID: 0xc4_f6_VRF_RzDxgk+3816
    CPUID:        "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3392
      BIOS Version                  F2
      BIOS Release Date             04/17/2013
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  Z87-HD3
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Oct  3 08:08:15.910 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\100313-24312-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 0:02:15.574
    *** WARNING: Unable to verify timestamp for RzDxgk.sys
    *** ERROR: Module load completed but symbols could not be loaded for RzDxgk.sys
    Probably caused by :RzDxgk.sys ( RzDxgk+3816 )
    BugCheck C4, {f6, 500, fffffa800db14940, fffff8800203d816}
    BugCheck Info: DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
    DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
    Arguments: 
    Arg1: 00000000000000f6, Referencing user handle as KernelMode.
    Arg2: 0000000000000500, Handle value being referenced.
    Arg3: fffffa800db14940, Address of the current process.
    Arg4: fffff8800203d816, Address inside the driver that is performing the incorrect reference.
    BUGCHECK_STR:  0xc4_f6
    PROCESS_NAME:  MOM.exe
    FAILURE_BUCKET_ID: 0xc4_f6_VRF_RzDxgk+3816
    CPUID:        "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3392
      BIOS Version                  F2
      BIOS Release Date             04/17/2013
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  Z87-HD3
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Sep 30 16:21:47.358 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\093013-29593-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 22:49:36.963
    Probably caused by :dxgmms1.sys ( dxgmms1!VidMmInterface+23604 )
    BugCheck 50, {fffff8a40a873a08, 0, fffff88004097484, 2}
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
    Arguments: 
    Arg1: fffff8a40a873a08, memory referenced.
    Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
    Arg3: fffff88004097484, If non-zero, the instruction address which referenced the bad memory
        address.
    Arg4: 0000000000000002, (reserved)
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: AV_dxgmms1!VidMmInterface
    CPUID:        "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3392
      BIOS Version                  F2
      BIOS Release Date             04/17/2013
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  Z87-HD3
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Thu Oct  3 08:16:10.951 2013 (UTC - 4:00)**************************
    bdfsfltr.sys                Wed Mar 23 09:52:33 2011 (4D89FB21)
    netr28ux.sys                Thu Apr 12 11:50:17 2012 (4F86F9B9)
    intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
    HECIx64.sys                 Mon Dec 17 14:32:21 2012 (50CF7345)
    iaStorA.sys                 Mon Jan 14 13:00:27 2013 (50F447BB)
    dump_iaStorA.sys            Mon Jan 14 13:00:27 2013 (50F447BB)
    AppleCharger.sys            Mon Feb 18 23:17:09 2013 (5122FCC5)
    RTKVHD64.sys                Tue Feb 26 07:38:48 2013 (512CACD8)
    Rt630x64.sys                Tue Apr  9 23:07:51 2013 (5164D787)
    AtihdW86.sys                Fri Jul  5 14:10:40 2013 (51D70C20)
    RzFilter.sys                Wed Jul 31 05:51:22 2013 (51F8DE1A)
    RzDxgk.sys                  Wed Jul 31 05:51:24 2013 (51F8DE1C)
    aswRvrt.sys                 Fri Aug 30 03:36:44 2013 (52204B8C)
    aswVmm.sys                  Fri Aug 30 03:36:49 2013 (52204B91)
    aswFsBlk.SYS                Fri Aug 30 03:36:58 2013 (52204B9A)
    aswMonFlt.sys               Fri Aug 30 03:37:08 2013 (52204BA4)
    aswTdi.SYS                  Fri Aug 30 03:37:17 2013 (52204BAD)
    aswrdr2.sys                 Fri Aug 30 03:37:32 2013 (52204BBC)
    aswSP.SYS                   Fri Aug 30 03:38:13 2013 (52204BE5)
    aswSnx.SYS                  Fri Aug 30 03:38:17 2013 (52204BE9)
    atikmpag.sys                Fri Aug 30 18:32:32 2013 (52211D80)
    atikmdag.sys                Fri Aug 30 20:02:50 2013 (522132AA)
    VBoxNetFlt.sys              Fri Sep  6 08:25:36 2013 (5229C9C0)
    VBoxUSBMon.sys              Fri Sep  6 08:25:36 2013 (5229C9C0)
    VBoxDrv.sys                 Fri Sep  6 08:26:49 2013 (5229CA09)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Sep 30 16:21:47.358 2013 (UTC - 4:00)**************************
    tap0901.sys                 Thu Nov 24 13:50:27 2011 (4ECE91F3)
    VBoxNetAdp.sys              Fri Sep  6 08:25:36 2013 (5229C9C0)
    
    http://www.carrona.org/drivers/driver.php?id=bdfsfltr.sys
    http://www.carrona.org/drivers/driver.php?id=netr28ux.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=AppleCharger.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
    http://www.carrona.org/drivers/driver.php?id=AtihdW86.sys
    RzFilter.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    RzDxgk.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=aswRvrt.sys
    http://www.carrona.org/drivers/driver.php?id=aswVmm.sys
    http://www.carrona.org/drivers/driver.php?id=aswFsBlk.SYS
    http://www.carrona.org/drivers/driver.php?id=aswMonFlt.sys
    http://www.carrona.org/drivers/driver.php?id=aswTdi.SYS
    http://www.carrona.org/drivers/driver.php?id=aswrdr2.sys
    http://www.carrona.org/drivers/driver.php?id=aswSP.SYS
    http://www.carrona.org/drivers/driver.php?id=aswSnx.SYS
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
    http://www.carrona.org/drivers/driver.php?id=VBoxNetFlt.sys
    http://www.carrona.org/drivers/driver.php?id=VBoxUSBMon.sys
    http://www.carrona.org/drivers/driver.php?id=VBoxDrv.sys
    http://www.carrona.org/drivers/driver.php?id=tap0901.sys
    http://www.carrona.org/drivers/driver.php?id=VBoxNetAdp.sys
      My System SpecsSystem Spec

  8. #8


    Posts : 24
    Windows 8


    I had ordered a SSD. I Installed windows on it and ran into another BSOD while installing a program into my HDD, could this still be driver related or is it a faulty HDD?
      My System SpecsSystem Spec

  9. #9


    Posts : 24
    Windows 8


    I have done a slow formatting on the HDD and made sure not to instal bitdefender or razer comn overlay or the gigabyte on/off charge
      My System SpecsSystem Spec

  10. #10


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Please remove Gigabyte EasySaver (if also installed, please remove Gigabyte EasyTune6 (ET6)). They are known to cause BSOD's.

    Please follow these instructions to remove all traces of BitDefender: http://www.bitdefender.com/support/H...ender-333.html

    Please uninstall SmartDefrag - it's older and isn't needed with Win8. If you must have it, feel free to reinstall the latest, Win8 compatible version AFTER the system has been stabilized

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    RtHDMIVX.sys Fri Dec 2 05:32:46 2011 (4ED8A94E)
    Realtek HD Audio sound driver
    http://www.carrona.org/drivers/driver.php?id=RtHDMIVX.sys

    STOP 0x1E errors can be hardware caused. Please run the diagnostics here: Hardware Diagnostics


    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Sat Oct  5 05:58:02.130 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\100513-7718-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16581.amd64fre.win8_gdr.130410-1505
    System Uptime:0 days 9:08:21.745
    Probably caused by :ntkrnlmp.exe ( nt!KiTimerWaitTest+2f6 )
    BugCheck 1E, {ffffffffc0000005, fffff8021f285276, 0, ffffffffffffffff}
    BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
    Arguments: 
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff8021f285276, The address that the exception occurred at
    Arg3: 0000000000000000, Parameter 0 of the exception
    Arg4: ffffffffffffffff, Parameter 1 of the exception
    BUGCHECK_STR:  0x1E_c0000005_R
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x1E_c0000005_R_nt!KiTimerWaitTest
    CPUID:        "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3392
      BIOS Version                  F2
      BIOS Release Date             04/17/2013
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  Z87-HD3
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Sat Oct  5 05:58:02.130 2013 (UTC - 4:00)**************************
    gdrv.sys                    Thu Mar 12 23:22:29 2009 (49B9D175)
    SmartDefragDriver.sys       Fri Nov 26 04:29:40 2010 (4CEF7E04)
    bdfsfltr.sys                Wed Mar 23 09:52:33 2011 (4D89FB21)
    RtHDMIVX.sys                Fri Dec  2 05:32:46 2011 (4ED8A94E)
    intelppm.sys                Wed Jul 25 22:26:48 2012 (5010AAE8)
    rtwlanu.sys                 Wed Aug  1 05:42:36 2012 (5018FA0C)
    Rt630x64.sys                Thu Oct 25 05:14:58 2012 (50890312)
    HECIx64.sys                 Mon Dec 17 14:32:21 2012 (50CF7345)
    RTKVHD64.sys                Tue Feb 26 07:38:48 2013 (512CACD8)
    dump_iaStorA.sys            Mon Apr 22 15:38:05 2013 (5175919D)
    iaStorA.sys                 Mon Apr 22 15:38:05 2013 (5175919D)
    atikmpag.sys                Fri Aug 30 18:32:32 2013 (52211D80)
    atikmdag.sys                Fri Aug 30 20:02:50 2013 (522132AA)
    
    http://www.carrona.org/drivers/driver.php?id=gdrv.sys
    http://www.carrona.org/drivers/driver.php?id=SmartDefragDriver.sys
    http://www.carrona.org/drivers/driver.php?id=bdfsfltr.sys
    http://www.carrona.org/drivers/driver.php?id=RtHDMIVX.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=rtwlanu.sys
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
      My System SpecsSystem Spec

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