Windows 8 and 8.1 Forums

Random BSOD

  1. #11


    Posts : 24
    Windows 8


    Hello there! Thanks for your continued effort!

    I haven't installed Gigabyte EasyTune6. I think i have finally been able to remove all traces of BitDefender. I have uninstalled SmartDefrag. I have updated Realtek HD Audio sound driver.

    If any BSOD should still occur in a week time, i will update otherwise, I'll close this Thread. Thanks for your support! =)

      My System SpecsSystem Spec

  2. #12


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Make sure that you uninstall EasySaver also!
    Good luck!
      My System SpecsSystem Spec

  3. #13


    Posts : 24
    Windows 8


    I have run into another BSOD while playing League of Legends. Here is the dump files i don't know what if i forgot to clean/ update some driver
      My System SpecsSystem Spec

  4. #14


    Posts : 24
    Windows 8


    I have updated the Realtek one and downloaded the bitdefender removal software.
      My System SpecsSystem Spec

  5. #15


    Posts : 24
    Windows 8


    I wasn't able to remove the bdfsfltr.sys even after running the uinstall tools. Every time I use the tool, the driver comes back after a reboot at msinfo32 list. I have removed:
    gdrv.sys Thu Mar 12 23:22:29 2009 (49B9D175), SmartDefragDriver.sys Fri Nov 26 04:29:40 2010 (4CEF7E04), RtHDMIVX.sys Fri Dec 2 05:32:46 2011 (4ED8A94E)


    Last edited by Reevur; 06 Oct 2013 at 17:19.
      My System SpecsSystem Spec

  6. #16


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Let's see how things go for now. If the BitDefender file is still listed in subsequent BSOD's - then we'll remove it manually (don't try it just yet as it may render the system unbootable). I've got a set of instructions that will allow you to recover should it stop the computer from booting.
      My System SpecsSystem Spec

  7. #17


    Posts : 5,139
    Win8.1Pro - Finally!!!


    I just ran the memory dump that you uploaded in Post #13 - it shows network issues and the BitDefender file still present (there are other network files, but this one stands out.

    Try this to get rid of the BitDefender file:
    1) Create a Restore Point using System Restore
    2) Create a Repair disc:
    Win8 - Press "WIN" and "R" to open the Run dialog...type "RECDISC" (without the quotes) and press ENTER
    3) Test the System Repair disc to make sure that you can get to the System Restore entry when you boot from the disk (you may also want to try actually using System Restore to make sure that it works)
    4) Download this free program (Autoruns for Windows) and use it to disable any instances of bdfsfltr.sys that are starting (or any other BitDefender entries) (DO NOT DELETE - only disable by removing the checkmark in the left hand column)
    5) Check in Device Manager (to include showing hidden devices from the View menu item) and ensure that any instances of bdfsfltr.sys (or any other BitDefender entries) are "Uninstalled" (DO NOT DISABLE THESE).
    6) Check in the Services applet (services.msc) to be sure any instances of bdfsfltr.sys or any other BitDefender entries are disabled.
    7) Go to C:\Windows\System32\drivers and rename the bdfsfltr.sys driver to bdfsfltr.BAD (search the hard drive for it if it's not in C:\Windows\System32\drivers).


    In the event that the system doesn't boot:

    1) Boot from the System Repair disc and use the Command Prompt option to rename bdfsfltr.BAD to bdfsfltr.sys
    Code:
    ren C:\Windows\System32\drivers\bdfsfltr.BAD C:\Windows\System32\drivers\bdfsfltr.sys
    2) Boot from the System Repair disc and use the System Restore option to restore the system to a point before the changes were made.

    Good luck!
    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    RtHDMIVX.sys Fri Dec 2 05:32:46 2011 (4ED8A94E)
    Realtek HD Audio sound driver
    http://www.carrona.org/drivers/driver.php?id=RtHDMIVX.sys

    If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions: Driver Verifier Settings



    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Sun Oct  6 17:09:35.989 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\100613-6968-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 10:10:08.683
    Probably caused by :memory_corruption ( nt!MiUnlockMdlWritePages+71 )
    BugCheck A, {fffffb400ae0f430, 2, 1, fffff8009f10b331}
    BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
    Arguments: 
    Arg1: fffffb400ae0f430, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000001, bitfield :
        bit 0 : value 0 = read operation, 1 = write operation
        bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff8009f10b331, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: AV_nt!MiUnlockMdlWritePages
    CPUID:        "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3392
      BIOS Version                  F2
      BIOS Release Date             04/17/2013
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  Z87-HD3
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Sun Oct  6 17:09:35.989 2013 (UTC - 4:00)**************************
    bdfsfltr.sys                Wed Mar 23 09:52:33 2011 (4D89FB21)
    RtHDMIVX.sys                Fri Dec  2 05:32:46 2011 (4ED8A94E)
    truecrypt.sys               Tue Feb  7 04:09:36 2012 (4F30EA50)
    rtwlanu.sys                 Wed Aug  1 05:42:36 2012 (5018FA0C)
    Rt630x64.sys                Thu Oct 25 05:14:58 2012 (50890312)
    intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
    HECIx64.sys                 Mon Dec 17 14:32:21 2012 (50CF7345)
    RTKVHD64.sys                Fri Mar 29 09:40:06 2013 (515599B6)
    dump_iaStorA.sys            Mon Apr 22 15:38:05 2013 (5175919D)
    iaStorA.sys                 Mon Apr 22 15:38:05 2013 (5175919D)
    atikmpag.sys                Fri Aug 30 18:32:32 2013 (52211D80)
    atikmdag.sys                Fri Aug 30 20:02:50 2013 (522132AA)
    VBoxNetAdp.sys              Fri Sep  6 08:25:36 2013 (5229C9C0)
    VBoxNetFlt.sys              Fri Sep  6 08:25:36 2013 (5229C9C0)
    VBoxUSBMon.sys              Fri Sep  6 08:25:36 2013 (5229C9C0)
    VBoxDrv.sys                 Fri Sep  6 08:26:49 2013 (5229CA09)
    
    http://www.carrona.org/drivers/driver.php?id=bdfsfltr.sys
    http://www.carrona.org/drivers/driver.php?id=RtHDMIVX.sys
    http://www.carrona.org/drivers/driver.php?id=truecrypt.sys
    http://www.carrona.org/drivers/driver.php?id=rtwlanu.sys
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
    http://www.carrona.org/drivers/driver.php?id=VBoxNetAdp.sys
    http://www.carrona.org/drivers/driver.php?id=VBoxNetFlt.sys
    http://www.carrona.org/drivers/driver.php?id=VBoxUSBMon.sys
    http://www.carrona.org/drivers/driver.php?id=VBoxDrv.sys
      My System SpecsSystem Spec

  8. #18


    Posts : 24
    Windows 8


    I have run into a couple more BSODs. This time, I think, there is no bdfsfltr.sys or RtHDMIVX.sys drivers.
      My System SpecsSystem Spec

  9. #19


    Posts : 5,139
    Win8.1Pro - Finally!!!


    BitDefender is gone - but the Audio file is still there.
    Don't worry about it for now.

    Memory dumps don't show anything consistently wrong.
    Please run Driver Verifier according to these instructions: Driver Verifier Settings

    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Tue Oct  8 01:44:45.629 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\100813-6640-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 7:08:25.243
    Probably caused by :ntkrnlmp.exe ( nt!SwapContext_PatchXRstor+0 )
    BugCheck A, {fffff8840c0bcfff, 2, 0, fffff800d7e6151d}
    BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
    Arguments: 
    Arg1: fffff8840c0bcfff, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, bitfield :
        bit 0 : value 0 = read operation, 1 = write operation
        bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff800d7e6151d, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  Steam.exe
    FAILURE_BUCKET_ID: AV_nt!SwapContext_PatchXRstor
    CPUID:        "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3392
      BIOS Version                  F2
      BIOS Release Date             04/17/2013
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  Z87-HD3
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Oct  7 18:35:52.857 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\100713-6750-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 1:10:26.471
    Probably caused by :dxgmms1.sys ( dxgmms1!VidMmInterface+13480 )
    BugCheck 50, {fffff88013d2fdc0, 0, fffff88003c26300, 2}
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
    Arguments: 
    Arg1: fffff88013d2fdc0, memory referenced.
    Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
    Arg3: fffff88003c26300, If non-zero, the instruction address which referenced the bad memory
        address.
    Arg4: 0000000000000002, (reserved)
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: AV_dxgmms1!VidMmInterface
    CPUID:        "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3392
      BIOS Version                  F2
      BIOS Release Date             04/17/2013
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  Z87-HD3
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Tue Oct  8 01:44:45.629 2013 (UTC - 4:00)**************************
    RtHDMIVX.sys                Fri Dec  2 05:32:46 2011 (4ED8A94E)
    truecrypt.sys               Tue Feb  7 04:09:36 2012 (4F30EA50)
    rtwlanu.sys                 Wed Aug  1 05:42:36 2012 (5018FA0C)
    Rt630x64.sys                Thu Oct 25 05:14:58 2012 (50890312)
    intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
    HECIx64.sys                 Mon Dec 17 14:32:21 2012 (50CF7345)
    RTKVHD64.sys                Fri Mar 29 09:40:06 2013 (515599B6)
    dump_iaStorA.sys            Mon Apr 22 15:38:05 2013 (5175919D)
    iaStorA.sys                 Mon Apr 22 15:38:05 2013 (5175919D)
    atikmpag.sys                Fri Aug 30 18:32:32 2013 (52211D80)
    atikmdag.sys                Fri Aug 30 20:02:50 2013 (522132AA)
    VBoxUSBMon.sys              Fri Sep  6 08:25:36 2013 (5229C9C0)
    VBoxNetAdp.sys              Fri Sep  6 08:25:36 2013 (5229C9C0)
    VBoxNetFlt.sys              Fri Sep  6 08:25:36 2013 (5229C9C0)
    VBoxDrv.sys                 Fri Sep  6 08:26:49 2013 (5229CA09)
    RzFilter.sys                Fri Sep 13 10:12:17 2013 (52331D41)
    RzDxgk.sys                  Fri Sep 13 10:12:20 2013 (52331D44)
    
    http://www.carrona.org/drivers/driver.php?id=RtHDMIVX.sys
    http://www.carrona.org/drivers/driver.php?id=truecrypt.sys
    http://www.carrona.org/drivers/driver.php?id=rtwlanu.sys
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
    http://www.carrona.org/drivers/driver.php?id=VBoxUSBMon.sys
    http://www.carrona.org/drivers/driver.php?id=VBoxNetAdp.sys
    http://www.carrona.org/drivers/driver.php?id=VBoxNetFlt.sys
    http://www.carrona.org/drivers/driver.php?id=VBoxDrv.sys
    RzFilter.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    RzDxgk.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
      My System SpecsSystem Spec

  10. #20


    Posts : 24
    Windows 8


    I couldn't get to windows log in screen with Verifier on. The system booted up and kept restarting after the bios. I had to do a system restore to revert the verifier settings. Here are the files. I don't think there was a mini dump though.

    I have noticed the ram sticks are from different years, I had bought 2x4gb (a) and then added another 2x4gb(b). The thing is, they were mixed together, a sticks with b sticks. They have the same specifications(as far as I know, even the timings) though. I have, now, changed them in the mobo anyway so the ones in the same year will use the same dualchannel.
    Last edited by Reevur; 08 Oct 2013 at 10:00.
      My System SpecsSystem Spec

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