Windows 8 and 8.1 Forums


TLSheff - Random BSOD recently

  1. #1


    Durant, Ok
    Posts : 3
    Windows 8 Pro w/Media Center

    TLSheff - Random BSOD recently


    Hey all, new member TLSheff.

    My rig has been plaguing me lately with random BSOD, trying to figure it out and I'm stuck. Not wanting to start throwing money at parts hoping to fix it I am coming to you find gurus for knowledge.

    To start, most of the parts are 1-2 years old. Hard life, I game like its nobodies business. CPU started as a 3.2 Callisto Black dual core AMD. Has been unlocked & overclocked to a B65 x4 @ 3.72 Ghz, been that way for over a year now. Avg is 35-40* C under load so it stays cool, haven't had a problem but hey, overclocked parts do go out faster than normal. But I went back to stock clock settings and still have random BS's so I don't THINK that is it.

    Ram is newer, 6mnths old, but I haven't taken the time to pull each stick and run it individually to narrow that down yet. Also have not ran and mem tests to check it yet, just haven't taken the time.

    I have swapped OS to a new hard-drive, did a chk-dsk, full format, fresh install and updates and still having the same issues.

    The BS's tend to show up mostly when I have all of the following running, bear with me, Gaming/Media PC gets its work done. I only get the BSOD under the circumstances that I am running my Minecraft Server program, while playing on it (been doing this for months this way, problem started a week ago), with the internet pulled up playing a movie, or streaming music. As long as I don't do the 3 together, it seems fine.... but with all 3 up, its got less than an hour before it glitches and blue smiley face.

    Reading online I have done a test with the SF Diagnosis tool thingy and posting the .zip files.

    If anyone can make sense of the chinese the program left for me, I would greatly appreciate it.

    I really just need a direction to go to. Its driving me bonkers.

    Thanks TL

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    If you're overclocking, please stop the overclock while we're troubleshooting (it'll skew some of the testing results - but can't recall which one's). Feel free to resume the overclock once the system has been stabilized.

    Run MemTest86+ just before hopping in bed. When you get up in the AM, check it out. More info here: Memory Diagnostics

    You've done a good job of starting to troubleshoot this. Here's what I do:
    - first I rule out 3rd party drivers (over 90% of BSOD's are due to this)
    - then I rule out hardware (less than 10% of BSOD's are due to this)
    - then I look at Windows problems (less than 1% of BSOD's are due to this - as long as Windows Updates are fully up to date).
    Your BIOS dates from 2011. Please check at the manufacturer's website to see if there are any BIOS updates available for your system. Also check the readme file to see if they apply to the problems that you are having. Please be advised that flashing the BIOS is a very unforgiving process - and one mistake can physically damage your motherboard.

    You have 3 hard drives. What is the make/model/wattage and age of your Power Supply?

    This device needs drivers installed:
    PCI Device PCI\VEN_1FC8&DEV_0BE0&SUBSYS_00000000&REV_00\6&2B33262B&0&00500010 The drivers for this device are not installed.
    This is most likely a LucidLogix video program that came with your mobo (it may be the Virtu program) from Lucidlogix

    All 4 memory dumps are most likely hardware (STOP 0x124), although low-level drivers are a possibility.
    I'd be concerned with these 2 programs first (please remove them):
    - RivaTuner/MSI Afterburner/EVGA Precision
    - outdated (from 2008) Razer drivers
    Both are known to cause BSOD's, so they must be removed. If you wish to continue using the Razer device, you MUST get drivers that are compatible with your OS. I know of no stable replacements for the RivaTuner/etc software.

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    pcouffin.sys Tue Dec 5 09:39:30 2006 (457584A2)
    low level access layer for CD devices (A part of many different CD/DVD burning programs)
    http://www.carrona.org/drivers/driver.php?id=pcouffin.sys

    SCDEmu.SYS Tue Aug 7 11:19:48 2007 (46B88D94)
    PowerISO Virtual Drive driver
    http://www.carrona.org/drivers/driver.php?id=SCDEmu.SYS

    If all of this doesn't stop the BSOD's, please run these free hardware diagnostics: Hardware Diagnostics. Let us know the results and we can move on from there.




    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Thu Sep 26 18:57:46.052 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\092613-23743-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 20:25:26.349
    Probably caused by :AuthenticAMD
    BugCheck 124, {0, fffffa800f3fc028, b64ec000, 135}
    BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
    Arguments: 
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: fffffa800f3fc028, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000b64ec000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000000135, Low order 32-bits of the MCi_STATUS value.
    BUGCHECK_STR:  0x124_AuthenticAMD
    PROCESS_NAME:  javaw.exe
    FAILURE_BUCKET_ID: 0x124_AuthenticAMD__UNKNOWN
      BIOS Version                  V10.5
      BIOS Release Date             02/22/2011
      Manufacturer                  MSI
      Product Name                  MS-7660
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Sep 25 22:29:30.806 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\092513-24835-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 0:05:10.519
    Probably caused by :AuthenticAMD
    BugCheck 124, {0, fffffa800f3fe028, b42fa000, 1c000135}
    BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
    Arguments: 
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: fffffa800f3fe028, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000b42fa000, High order 32-bits of the MCi_STATUS value.
    Arg4: 000000001c000135, Low order 32-bits of the MCi_STATUS value.
    BUGCHECK_STR:  0x124_AuthenticAMD
    PROCESS_NAME:  javaw.exe
    FAILURE_BUCKET_ID: 0x124_AuthenticAMD__UNKNOWN
      BIOS Version                  V10.5
      BIOS Release Date             02/22/2011
      Manufacturer                  MSI
      Product Name                  MS-7660
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Sep 25 22:23:07.086 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\092513-23852-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:2 days 19:23:17.990
    Probably caused by :AuthenticAMD
    BugCheck 124, {0, fffffa800f542028, b64ec000, 5d000145}
    BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
    Arguments: 
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: fffffa800f542028, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000b64ec000, High order 32-bits of the MCi_STATUS value.
    Arg4: 000000005d000145, Low order 32-bits of the MCi_STATUS value.
    BUGCHECK_STR:  0x124_AuthenticAMD
    PROCESS_NAME:  javaw.exe
    FAILURE_BUCKET_ID: 0x124_AuthenticAMD__UNKNOWN
      BIOS Version                  V10.5
      BIOS Release Date             02/22/2011
      Manufacturer                  MSI
      Product Name                  MS-7660
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Sep 23 00:37:16.323 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\092213-25225-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 8:22:56.198
    Probably caused by :AuthenticAMD
    BugCheck 124, {0, fffffa800f884028, b62ea000, 81000135}
    BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
    Arguments: 
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: fffffa800f884028, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000b62ea000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000081000135, Low order 32-bits of the MCi_STATUS value.
    BUGCHECK_STR:  0x124_AuthenticAMD
    PROCESS_NAME:  javaw.exe
    FAILURE_BUCKET_ID: 0x124_AuthenticAMD__UNKNOWN
      BIOS Version                  V10.5
      BIOS Release Date             02/22/2011
      Manufacturer                  MSI
      Product Name                  MS-7660
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Thu Sep 26 18:57:46.052 2013 (UTC - 4:00)**************************
    pcouffin.sys                Tue Dec  5 09:39:30 2006 (457584A2)
    SCDEmu.SYS                  Tue Aug  7 11:19:48 2007 (46B88D94)
    Lycosa.sys                  Fri Jan 18 03:51:42 2008 (4790689E)
    bcmwl63a.sys                Tue Mar 13 20:31:05 2012 (4F5FE6C9)
    mv91cons.sys                Wed Jun  6 06:26:38 2012 (4FCF305E)
    mvxxmm.sys                  Wed Jun  6 23:09:05 2012 (4FD01B51)
    mvs91xx.sys                 Wed Jun  6 23:09:20 2012 (4FD01B60)
    rzjoystk.sys                Thu Oct 18 05:29:33 2012 (507FCBFD)
    RTCore64.sys                Mon Mar 11 01:32:06 2013 (513D6C56)
    Rt630x64.sys                Tue Apr  9 23:07:51 2013 (5164D787)
    LHidEqd.Sys                 Thu May 23 02:09:49 2013 (519DB2AD)
    LEqdUsb.Sys                 Thu May 23 02:09:50 2013 (519DB2AE)
    LMouFilt.Sys                Thu May 23 02:09:56 2013 (519DB2B4)
    LHidFilt.Sys                Thu May 23 02:10:00 2013 (519DB2B8)
    nvlddmkm.sys                Fri Jun 21 05:06:16 2013 (51C41788)
    RTKVHD64.sys                Tue Jul  2 10:07:25 2013 (51D2DE9D)
    HWiNFO64A.SYS               Sun Aug 18 13:21:57 2013 (521102B5)
    nvvad64v.sys                Tue Aug 20 07:29:10 2013 (52135306)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Sep 23 00:37:16.323 2013 (UTC - 4:00)**************************
    Rt630x64.sys                Mon Jul 30 12:03:12 2012 (5016B040)
    RTKVHD64.sys                Tue Nov 20 06:10:14 2012 (50AB6516)
    nvlddmkm.sys                Thu Sep 12 01:16:00 2013 (52314E10)
    
    http://www.carrona.org/drivers/driver.php?id=pcouffin.sys
    http://www.carrona.org/drivers/driver.php?id=SCDEmu.SYS
    http://www.carrona.org/drivers/driver.php?id=Lycosa.sys
    http://www.carrona.org/drivers/driver.php?id=bcmwl63a.sys
    http://www.carrona.org/drivers/driver.php?id=mv91cons.sys
    http://www.carrona.org/drivers/driver.php?id=mvxxmm.sys
    http://www.carrona.org/drivers/driver.php?id=mvs91xx.sys
    http://www.carrona.org/drivers/driver.php?id=rzjoystk.sys
    http://www.carrona.org/drivers/driver.php?id=RTCore64.sys
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
    http://www.carrona.org/drivers/driver.php?id=LHidEqd.Sys
    http://www.carrona.org/drivers/driver.php?id=LEqdUsb.Sys
    http://www.carrona.org/drivers/driver.php?id=LMouFilt.Sys
    http://www.carrona.org/drivers/driver.php?id=LHidFilt.Sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=HWiNFO64A.SYS
    http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
      My System SpecsSystem Spec

  3. #3


    Durant, Ok
    Posts : 3
    Windows 8 Pro w/Media Center


    Yay, long results and good information. Thank you Usasma

    I will start in order of things addressed, as I am currently at work tests will have to wait until I get home this evening, and I will run them and get back when I have more information.

    To start, the O.C. I know shouldn't be the problem but as you said it might skew results so I will dial it back to stock until it is resolved. One should never make assumptions, the tiniest thing could be the problem.

    The memtest is a good start, again I read about it, just hadn't done it. I will give it a start when I go to lunch and let it run while I am back at work, that will give it a good 5 hours to run.

    Bios- is up to date, I know its dated back at 2011, but its the latest release and none of the releases prior addressed my issue (I don't think) but its the newest version regardless. Its an older board, AM3... not AM3+ so some of the stuff is old. I need a new start but that is not in the budget lol. At least, not while everything is working anyways. If something is broken hardware wise I will find the funds to get it back to 100%.

    3 HDD/Powersupply - I will not rule out the PS, it is old. Original unit from the ground built of this tower, 3-4 years ago. Coolermaster 500w, its suppose to be more than enough for 3 drives, the ram, CPU @125w and 1 old GTS250 GPU. I have plans to upgrade this next year with income tax return and install new SLI GPU of some sort... but if its going out plans will change. I have a tech friend with a digital power supply tester and will be taking the rig over to his house to some tests. Will relay that information as well once I have it.

    LucidLogix Device - You hit the nail on the head my friend, but its not necessary, hasn't been installed since I did the update to Windows8 Pro when it first came out. Fresh install, hasn't been a problem... The device is indeed the video driver for the GPUx, board is a Multi GPU board so it has software to support using a Radeon & Nvidia card together with the board and software acting as a bridge. Its rather ingenious but seeing as I don't have but the 1 card I didn't install it and its been fine for months without it. But again, I digress, no assumptions, will install the drivers just to clear up the possibilities.

    I recognize the STOP 0x124 as usually AMD CPU problems, right? That has had me worried sick, but staying hopeful.

    The 2 programs listed shouldn't be a problem and only 1 I can safely remove and still be able to proceed.
    - RivaTuner/MSI Afterburner/EVGA Precision - Can be removed without issue. It is the EVGA Nvidia card utility for overclocking, temps, and speed control. I use it solely for the speed control of the fan when gaming it bumps the speed up to 100% rather than the 33% is defaults at. As per request I can uninstall for the duration of testing until we reach a resolution.
    - outdated (from 2008) Razer drivers - These on the otherhand stay. They have to. I will lose my lycosa keyboard and Nostromo gamepad without them. I will check to see if Razer has any new drivers for the keyboard, but I know the Nostromo is up to date, tho outdated as well.

    Red listed drivers I can check on, not sure what the Pcouffin.sys is for, but I will try and remove whatever its attached to for resolve. PowerISO I have been using for the better part of a decade, without problems, but not necessary at the current moment so as with all things, will remove for the time being.

    Again, I have been thinking its more of a hardware issue with something running too hard for too long and it forcing a crash, with the
    0x124_AuthenticAMD__UNKNOWN on the CPU and the 0x124 I am thinking my poor little cpu may be on its way out.

    Again, this is the 2nd fresh install of the OS and still showing the same problem, even on a different drive. Which I actually crashed the OS last night playing with drivers I apparently shouldn't have, did some manual updates and caused it to start a BSOD boot loop before it got to windows. Oh well, threw the original HDD back in that started the problem and got the PC back up and running. Either way, all same hardware, just a different drive, and same error code.

    This is just all the information I know right now in response to what you said. As I built the tower from the ground up I know it down to each component. But I will do the things asked, run some of the Diag tests and if I get another BSOD I will post the dump file to see if anything has changed. Just gotta be careful, already broke one OS and don't have another to just throw in haha.

    Thanks again for the help. Good direction to look at. Lets see where it take me.
    - TL
      My System SpecsSystem Spec

  4. #4


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Just because it's the latest version of the BIOS doesn't mean that it plays nicely with Win8. The point being that we don't know if it's a compatibility problem or not - and chasing them down can take a long time (It took a couple of weeks with my own system - and that was during a trip to Microsoft, so I had a lot of help!).

    Without new Razer drivers, further troubleshooting is futile. They are known to cause BSOD's and must be removed in order to test. Maybe you can remove them temporarily - just long enough to see if that fixes the BSOD's?
      My System SpecsSystem Spec

  5. #5


    Durant, Ok
    Posts : 3
    Windows 8 Pro w/Media Center


    As I said, removal of the Razer drivers is impossible. Only one keyboard and I don't have a spare to use instead. As soon as I would remove the drivers I would lose ability to do anything further as there would be no keyboard and upon logging out wouldn't be able to put in the password to get back in... and if I plugged the keyboard back up... new Razer drivers.

    would also not advise downgrading the BIOS drivers on a motherboard either, it would likely cause futher problems as the latest driver was specifically for my boards abilty to unlock certain processors and would likely result in causing more problems being that its unlocked to 4 cores.

    I appreciate all the help but I solved it. So it will be marked as solved until further notice should I have any problems.

    On friday when I got home for lunch I installed the few drivers we discussed needed to be updated, restarted windows and it came back up as expected with no problems, so I restarted again and removed the overclock on the CPU back to stock clock, but left it unlocked as that would change the drivers completely and read as a different processor and again, its been unlocked for well over a year and never had a problem. Booted up, no issues.

    Just before I left for work, I pulled up the server app, the game client and logged it in, pulled up my browser and opened several tabs, and turned on my temp monitors and started logging it. Sent a FaceBook message to a friend that plays and told him to log in and play and message me if it booted him and shut down the server (that way I knew if and when it bluescreened). Got home after work, still up and running (never works for more than 2 hours with everything going like I had it)

    That night had a scheduled Lan Party Game night with friends. Took the tower, setup at 7ish, hosted as a server, played the game, along with a couple other games (all pulled up at the same time, thank you quad core and lots of ram), and ran my browser while streaming music... til about 3 in the morning. Never missed a beat.

    Went home, set the server program back up let it run all night, no problem. Ran a memtest, passed. Ran furmark, it did as it usually does and overheats the GPU, bogs the system, and throws a general bitch fit, but still ran it for a couple hours. Even broke out the good ol Prime95 and ran it for a few hours, never missed a beat on it either.

    Basically I ran the piss out of the tower over the entirety of the weekend and couldn't get it to bluescreen once. So my thoughts are that running it overclocked like it was, was too much given everything I was having it do. As I said, I didn't have a problem until after a few weeks of constant stress running the server app and gaming on it like I usually do, and the only problem was when I would do both at the same time for a few hours. One or the other and it would be fine. So back to stock she will stay and hopefully there won't be any more problems.

    Again, thanks for the help, should I need anything else you guys will be the first to know!

    - TL
      My System SpecsSystem Spec

  6. #6


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Unfortunately there's no real test for BSOD's - other than running the system until it crashes.
    So we look for clues as to why the system is BSOD'ing and work from there.

    Determining that a BSOD is cured is even more difficult.
    It involves waiting until you're sure that there won't be any more.
    But how long is long enough?
    In most cases I look at a week as being the point where I'm pretty sure that it's fixed.
    And if it goes 2 weeks, then I'm ready to call it fixed.
    But this is just a guess, as we rarely know what causes it.
      My System SpecsSystem Spec

TLSheff - Random BSOD recently
Related Threads
Random BSOD at random times in BSOD Crashes and Debugging
Hello, Im new here so bare with me :think: I built my custom pc a year ago now. Since day one iv been experiencing BSOD. At first it happened during or just after the first boot up of that day and was always Memory Management error. Soon after, i upgraded my ram from 4gb to 8 gb. After doing this...
Random BSODs recently after a Windows Update in BSOD Crashes and Debugging
As of recently I've been getting numerous BSODs (4 randomly in a day) which all are seeming to be caused by either 'DRIVER_POWER_STATE_FAILURE' or 'BAD_POOL_HEADER'. Because of this, I attempted to System Restore to an earlier point before doing a critical Windows Update, and seemingly it did solve...
BSOD recently started. Error 0x0000009f in BSOD Crashes and Debugging
This just started to happen about 4-5 days ago. Getting error code 0x0000009f and appears to be when the computer tries to sleep.
BSOD at Random Times for Random Reasons in BSOD Crashes and Debugging
DCP Watchdog, Memory Management, Kernel Security Failure and several others at random times - especially during large file transfers between drives. I did a memory test and it stated there was an issue but I removed the culprit and the random BSOD continues. Thanks for your help
I've recently started getting frequent BSODs and I am not entirely sure why. There doesn't seem to be anything I know that would be causing it. I had the pagefile disabled on my ssd and recently enabled it again to catch the dump file if I BSOD again and I just did. Attached is the SF Diagnostic...
Hey guys, so I am in a bit of a pickle. I have an HP m6-k015dx laptop and it is giving me hell. I will get random BSOD's, usually at or a short while after login. They usually happen consecutively and then stop. I was able to enable driver verifier in order to see what was wrong. After it was...
I ran the debugger and here is what the bug analysis says.. Not sure which drivers might be bad. ******************************************************************************* * * * Bugcheck...
Eight Forums Android App Eight Forums IOS App Follow us on Facebook