Windows 8 and 8.1 Forums

bsod again in windows 8.1

  1. #11


    Posts : 13
    windows 8.1 enterprise 64bit


    hi
    about power supplyit is corsairVS Series™ VS450 — 450 Watt Power Supply

    VS Series

    about Hardware Diagnostics what exactly shold i test the page has bad styling and can't undertand it

      My System SpecsSystem Spec

  2. #12


    Posts : 5,139
    Win8.1Pro - Finally!!!


    First you should perform the bootable hard drive test(s): Hard Drive Diagnostic Procedure
    Then you should perform the bootable memory diagnostic: Memory Diagnostics
    Then perform the anti-malware tests: Free Online AntiMalware Resources

    Then perform the FurMark Video test.
    FurMark download site: FurMark: VGA Stress Test, Graphics Card and GPU Stability Test, Burn-in Test, OpenGL Benchmark and GPU Temperature | oZone3D.Net
    FurMark Setup:
    - If you have more than one GPU, select Multi-GPU during setup
    - In the Run mode box, select "Stability Test" and "Log GPU Temperature"
    Click "Go" to start the test (Looks like it's "BURN-IN test" now)
    - Run the test until the GPU temperature maxes out - or until you start having problems (whichever comes first).
    NOTE: Set the alarm to go off at 90บC. Then watch the system from that point on. If the system doesn't display a temperature, watch it constantly and turn it off at the first sign of video problems. DO NOT leave it it unmonitored, it can DAMAGE your video card!!!
    If the temperature gets above 100บC, quit the test - the video card is overheating.
    - Click "Quit" to exit

    What you are looking for:
    - excessive heat from the GPU (report back with anything over 90บC)
    - problems with the video display (picture is distorted or jumbled, picture turns black, etc)
    - problems reported by the program (I haven't seen this, but "just in case")
    Then perform the Prime95 test:

    Prime95 download site:
    Free Software - GIMPS
    Prime95 Setup:
    - extract the contents of the zip file to a location of your choice
    - double click on the executable file
    - select "Just stress testing"
    - select the "Blend" test. If you've already run MemTest overnight please run the "Small FFTs" test instead. (run all 3 if you find a problem and note how long it takes to error out with each)
    - "Number of torture test threads to run" should equal the number of CPU's times 2 (if you're using hyperthreading).
    The easiest way to figure this out is to go to Task Manager...Performance tab - and see the number of boxes under CPU Usage History
    Then run the test for 6 to 24 hours - or until you get errors (whichever comes first).
    Monitor the CPU temperature and DON'T let it exceed 85บC. If it does, then you probably have a CPU cooling problem.
    - CPU temps exceeding 60บC can cause errors in Prime95. Fix the cooling solution first, then run Prime95 again.
    This won't necessarily crash the system - but check the output in the test window for errors.
    The Test selection box and the stress.txt file describes what components that the program stresses.
    More details on the use of this test: Torture test your CPU with Prime95
    Then perform these additional video tests:
    More Video Stress Tests:
    1. Thanks to VirGnarus for finding this video memory test: https://simtk.org/home/memtest
    Alternate download link (w/o registration) located here: Folding@home
    2. Two other video stress tests (may be more stressful than FurMark):
    NOTE: I have had reports that some ISP's will block this website
    Video Memory stress Test - VMT
    Artifact Locator - Artifact Locator
    Sorry, but I don't read the language that this website is made in.
    3. Another interesting test that came to my attention: Home
    USE AT YOUR OWN RISK - the program doesn't have a whole bunch of safety features to protect you from yourself!
    Then perform these CPU tests:
    CPU Stress Tests:
    Only need to run 1 or 2 of the tests under most circumstances. I haven't used any of the tests myself, so I listed all that I was able to find.
    - Intel Processor Diagnostic Tool (works in Windows)
    x64 - http://downloadcenter.intel.com/Deta...mples&lang=eng
    x86 - http://downloadcenter.intel.com/Deta...mples&lang=eng
    Burn Test - download from Guru3D.com
    - AMD OverDrive is the recommended solution from AMD - BUT I've seen issues with this program causing BSOD's. Use at your own risk!!! AMD OverDrive
    - Other Stress Tests:
    - 7Byte : Hot CPU Tester Pro
    - 7Byte : BurnIn64
    - CPU Stress test
    - Fossil Free Online CPU Load or Stress Test.
    - Download CPU Stability Test | PCWorld
    - CPU Stress test
    - Download CPU Stability Test - MajorGeeks
    - LinX - A simple Linpack interface
    - the test(s) suggested at this link are bootable: Headless CPU Stress Testing - Tech Support Forum
      My System SpecsSystem Spec

  3. #13


    Posts : 13
    windows 8.1 enterprise 64bit

    new bsod


    i just had now new bsod attached dump

    BAD_POOL_CALLER


    also i use firefox as daily browser for developing sites

    and i had many crashes during the week
      My System SpecsSystem Spec

  4. #14


    Posts : 5,139
    Win8.1Pro - Finally!!!


    This is a 3rd different memory dump (a STOP 0xC2) and it blames your Intel graphics adapter drivers
    This is tending to point at hardware problems.
    I see no known problems with your 3rd party drivers either.

    What were the results of the other hardware tests that I asked you to run?
    I know that you passed the Western Digital Hard Drive diagnostic - but not the results of the other tests.

    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Sun Sep 29 12:35:56.091 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\092913-18843-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.16384.amd64fre.winblue_rtm.130821-1623
    System Uptime:4 days 0:10:22.096
    *** WARNING: Unable to verify timestamp for igdkmd64.sys
    *** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
    Probably caused by :igdkmd64.sys ( igdkmd64+1c9f2 )
    BugCheck C2, {7, 1205, 4a0025, ffffe00000411920}
    BugCheck Info: BAD_POOL_CALLER (c2)
    Arguments: 
    Arg1: 0000000000000007, Attempt to free pool which was already freed
    Arg2: 0000000000001205, (reserved)
    Arg3: 00000000004a0025, Memory contents of the pool block
    Arg4: ffffe00000411920, Address of the block of pool being deallocated
    BUGCHECK_STR:  0xc2_7_@GM6
    PROCESS_NAME:  firefox.exe
    FAILURE_BUCKET_ID: 0xc2_7_@GM6_igdkmd64+1c9f2
    CPUID:        "Intel(R) Core(TM) i5-4430 CPU @ 3.00GHz"
    MaxSpeed:     3000
    CurrentSpeed: 2993
      BIOS Version                  F6
      BIOS Release Date             08/03/2013
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  H87M-D3H
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Sun Sep 29 12:35:56.091 2013 (UTC - 4:00)**************************
    GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
    dc3d.sys                    Fri Apr 12 08:15:46 2013 (5167FAF2)
    Rt630x64.sys                Fri Jun 21 05:29:10 2013 (51C41CE6)
    iwdbus.sys                  Wed Jul 24 21:06:12 2013 (51F07A04)
    TeeDriverx64.sys            Mon Aug 19 13:23:31 2013 (52125493)
    intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
    NdisVirtualBus.sys          Thu Aug 22 07:36:25 2013 (5215F7B9)
    intelpep.sys                Thu Aug 22 07:38:45 2013 (5215F845)
    ahcache.sys                 Thu Aug 22 07:39:54 2013 (5215F88A)
    werkernel.sys               Thu Aug 22 07:40:24 2013 (5215F8A8)
    dump_storahci.sys           Thu Aug 22 07:40:39 2013 (5215F8B7)
    igdkmd64.sys                Mon Aug 26 15:31:20 2013 (521BAD08)
    
    http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
    http://www.carrona.org/drivers/driver.php?id=dc3d.sys
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
    http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
    http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    NdisVirtualBus.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    intelpep.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    ahcache.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    werkernel.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
      My System SpecsSystem Spec

  5. #15


    Posts : 13
    windows 8.1 enterprise 64bit


    in a happy hour i changed my motherboard to GA-Z87-HD3

    here is info for it
    GIGABYTE - Motherboard - Socket 1150 - GA-Z87-HD3 (rev. 1.x)

    i hope the bsod will stop
      My System SpecsSystem Spec

  6. #16


    Posts : 13
    windows 8.1 enterprise 64bit

    bsod again


    i am living nightmare

    here is my new dump

    what else is to change friends
      My System SpecsSystem Spec

  7. #17


    Posts : 13
    windows 8.1 enterprise 64bit

    again in the same night


    what a bump again bsod in the middle of work
      My System SpecsSystem Spec

  8. #18


    Posts : 13
    windows 8.1 enterprise 64bit


    after i installed my new motherboard i just installed new drivers for the new motherboard

    do u think i need to format and install windows from start
      My System SpecsSystem Spec

  9. #19


    Posts : 13
    windows 8.1 enterprise 64bit


    also in the new motherboard i have bios version F4
    and the most new bios is F6

    1. Support PCB ver 1.0/1.1
    2. Improve PCIE-E compatibility


    should i update?
      My System SpecsSystem Spec

  10. #20


    Posts : 5,139
    Win8.1Pro - Finally!!!


    The memory dumps are still suggestive of a hardware failure.
    As such, a Windows reinstall probably wouldn't fix it (but it wouldn't hurt to do a clean install to see: Canned Speeches )
    If you're confident in your abilities, feel free to update the BIOS on the new motherboard. Please be advised that flashing the BIOS is a very unforgiving process - and one mistake can physically damage your motherboard.

    What were the results of the hardware diagnostics that I asked you to run?
    Here's the link again: www.carrona.org.

    If you pass ALL of the diagnostics, then try this: Hardware Stripdown Troubleshooting

    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Tue Oct  8 13:15:24.495 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\100813-13296-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.16384.amd64fre.winblue_rtm.130821-1623
    System Uptime:0 days 0:32:25.151
    Probably caused by :dxgmms1.sys ( dxgmms1!VidMmInterface+12bd9 )
    BugCheck 3B, {c0000005, fffff80001651b89, ffffd00036a05b40, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
    Arguments: 
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff80001651b89, Address of the instruction which caused the bugcheck
    Arg3: ffffd00036a05b40, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    BUGCHECK_STR:  0x3B
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  firefox.exe
    FAILURE_BUCKET_ID: 0x3B_dxgmms1!VidMmInterface
    CPUID:        "Intel(R) Core(TM) i5-4430 CPU @ 3.00GHz"
    MaxSpeed:     3000
    CurrentSpeed: 2993
      BIOS Version                  F4
      BIOS Release Date             05/16/2013
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  Z87-HD3
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    **************************Tue Oct  8 09:29:18.223 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\100813-21343-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.16384.amd64fre.winblue_rtm.130821-1623
    System Uptime:0 days 22:41:05.878
    *** ERROR: Module load completed but symbols could not be loaded for USBXHCI.SYS
    *** ERROR: Module load completed but symbols could not be loaded for Wdf01000.sys
    Probably caused by :USBXHCI.SYS ( USBXHCI+22afe )
    BugCheck D1, {3002a0029, 2, 0, fffff80001ef9afe}
    BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    Arguments: 
    Arg1: 00000003002a0029, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
    Arg4: fffff80001ef9afe, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  TeamViewer.exe
    FAILURE_BUCKET_ID: AV_USBXHCI+22afe
    CPUID:        "Intel(R) Core(TM) i5-4430 CPU @ 3.00GHz"
    MaxSpeed:     3000
    CurrentSpeed: 2993
      BIOS Version                  F4
      BIOS Release Date             05/16/2013
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  Z87-HD3
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Tue Oct  8 13:15:24.495 2013 (UTC - 4:00)**************************
    GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
    dc3d.sys                    Fri Apr 12 08:15:46 2013 (5167FAF2)
    Rt630x64.sys                Fri Jun 21 05:29:10 2013 (51C41CE6)
    iwdbus.sys                  Wed Jul 24 21:06:12 2013 (51F07A04)
    TeeDriverx64.sys            Mon Aug 19 13:23:31 2013 (52125493)
    intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
    NdisVirtualBus.sys          Thu Aug 22 07:36:25 2013 (5215F7B9)
    intelpep.sys                Thu Aug 22 07:38:45 2013 (5215F845)
    ahcache.sys                 Thu Aug 22 07:39:54 2013 (5215F88A)
    werkernel.sys               Thu Aug 22 07:40:24 2013 (5215F8A8)
    dump_storahci.sys           Thu Aug 22 07:40:39 2013 (5215F8B7)
    igdkmd64.sys                Mon Aug 26 15:31:20 2013 (521BAD08)
    RTKVHD64.sys                Tue Aug 27 08:31:56 2013 (521C9C3C)
    
    http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
    http://www.carrona.org/drivers/driver.php?id=dc3d.sys
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
    http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
    http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    NdisVirtualBus.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    intelpep.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    ahcache.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    werkernel.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
      My System SpecsSystem Spec

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bsod again in windows 8.1
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