Windows 8 and 8.1 Forums


PAGE_FAULT_IN_NONPAGED_AREA Crash after hybernation

  1. #1


    Posts : 8
    Windows 8

    PAGE_FAULT_IN_NONPAGED_AREA Crash after hybernation


    For the past few days, my laptop has been crashing upon waking from hybernation. I initially thought it was a trojan or virus, but after poking around more I think its either a HD or driver issue. I installed WhoCrashed and BlueScreenView, which mostly return ntoskrnl.exe, but have also thrown in tcpip.sys, AMPPAL.sys, and usbhub.sys. AsusInstall seems to think I'm up to date on all the drivers, but after looking at some of these files, I'm not so sure. Any help is appreciated. Thanks so much. Dumps attached.

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    SSD's were temperamental when they first came out, but their reliability has improved greatly over the last year or two. There are 2 things that MUST be checked on systems with BSOD's and SSD's:
    1) That the SSD firmware is the latest available for the SSD
    2) That the storage controller drivers on the motherboard are the most recent. They must date from late 2012 or later. This is ALL controllers, not just the one that the SSD is attached to.
    The only 2 3rd party drivers in the raw stack were Diskeeper and AVG. While not a firm diagnostic cause, it gives us a place to start from. Please remove Diskeeper then, should the BSOD's continue, remove AVG (and use the inbuilt Windows Defender and Windows Firewall). IMO AVG isn't likely as it's been updated several times.

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    NTIDrvr.sys Tue Mar 24 23:09:39 2009 (49C9A073)
    NTI CD-ROM Filter Driver by NewTech Infosystems (likely a part of Acer Empowering Technology)
    http://www.carrona.org/drivers/driver.php?id=NTIDrvr.sys

    UBHelper.sys Mon Apr 27 04:48:19 2009 (49F57153)
    NTI CD &DVD-Maker or NTI Backup NOW! or NTI CD-Maker by NewTech Infosystems (usually in Acer Empowering Technology)
    http://www.carrona.org/drivers/driver.php?id=UBHelper.sys

    ASMMAP64.sys Thu Jul 2 05:13:26 2009 (4A4C7A36)
    LENOVO ATK Hotkey ATK0101 ACPI UTILITY (also found in Asus systems)
    http://www.carrona.org/drivers/driver.php?id=ASMMAP64.sys

    npf.sys Fri Jun 25 12:50:58 2010 (4C24DE72)
    NetGroup Packet Filter Driver, part of the WinPcap packet capture library
    http://www.carrona.org/drivers/driver.php?id=npf.sys

    atkwmiacpi64.sys Tue Sep 6 21:44:52 2011 (4E66CC94)
    ATK WMIACPI Utility
    http://www.carrona.org/drivers/driver.php?id=atkwmiacpi64.sys

    AiCharger.sys Thu Sep 22 22:04:40 2011 (4E7BE938)
    Asus Charger Driver [br] Likely BSOD cause - haven't seen recently (15Jan2013)
    http://www.carrona.org/drivers/driver.php?id=AiCharger.sys

    If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions: Driver Verifier Settings



    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Sat Sep 21 22:47:43.819 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\092113-42593-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 0:37:19.670
    *** WARNING: Unable to verify timestamp for tcpip.sys
    *** ERROR: Module load completed but symbols could not be loaded for tcpip.sys
    Probably caused by :tcpip.sys ( tcpip+1ccbdc )
    BugCheck 50, {fffff6fb40000000, 0, 0, 6}
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
    Arguments: 
    Arg1: fffff6fb40000000, memory referenced.
    Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
    Arg3: 0000000000000000, If non-zero, the instruction address which referenced the bad memory
        address.
    Arg4: 0000000000000006, (reserved)
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: AV_tcpip+1ccbdc
    CPUID:        "Intel(R) Core(TM) i5-3317U CPU @ 1.70GHz"
    MaxSpeed:     1700
    CurrentSpeed: 1696
      BIOS Version                  K56CA.206
      BIOS Release Date             08/21/2012
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  K56CA
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Sep 21 21:30:07.210 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\092113-39296-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 1:54:44.068
    *** WARNING: Unable to verify timestamp for tcpip.sys
    *** ERROR: Module load completed but symbols could not be loaded for tcpip.sys
    Probably caused by :tcpip.sys ( tcpip+1ccbdc )
    BugCheck 50, {fffff6fb40000000, 0, 0, 6}
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
    Arguments: 
    Arg1: fffff6fb40000000, memory referenced.
    Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
    Arg3: 0000000000000000, If non-zero, the instruction address which referenced the bad memory
        address.
    Arg4: 0000000000000006, (reserved)
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: AV_tcpip+1ccbdc
    CPUID:        "Intel(R) Core(TM) i5-3317U CPU @ 1.70GHz"
    MaxSpeed:     1700
    CurrentSpeed: 1696
      BIOS Version                  K56CA.206
      BIOS Release Date             08/21/2012
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  K56CA
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Sep 21 19:33:59.866 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\092113-41843-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 5:22:58.722
    *** WARNING: Unable to verify timestamp for tcpip.sys
    *** ERROR: Module load completed but symbols could not be loaded for tcpip.sys
    Probably caused by :tcpip.sys ( tcpip+1ccbdc )
    BugCheck 50, {fffff6fb40000000, 0, 0, 6}
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
    Arguments: 
    Arg1: fffff6fb40000000, memory referenced.
    Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
    Arg3: 0000000000000000, If non-zero, the instruction address which referenced the bad memory
        address.
    Arg4: 0000000000000006, (reserved)
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: AV_tcpip+1ccbdc
    CPUID:        "Intel(R) Core(TM) i5-3317U CPU @ 1.70GHz"
    MaxSpeed:     1700
    CurrentSpeed: 1696
      BIOS Version                  K56CA.206
      BIOS Release Date             08/21/2012
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  K56CA
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Sep 21 14:09:39.350 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\092113-42203-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 0:45:59.207
    *** WARNING: Unable to verify timestamp for tcpip.sys
    *** ERROR: Module load completed but symbols could not be loaded for tcpip.sys
    Probably caused by :tcpip.sys ( tcpip+1ccbdc )
    BugCheck 50, {fffff6fb40000000, 0, 0, 6}
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
    Arguments: 
    Arg1: fffff6fb40000000, memory referenced.
    Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
    Arg3: 0000000000000000, If non-zero, the instruction address which referenced the bad memory
        address.
    Arg4: 0000000000000006, (reserved)
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: AV_tcpip+1ccbdc
    CPUID:        "Intel(R) Core(TM) i5-3317U CPU @ 1.70GHz"
    MaxSpeed:     1700
    CurrentSpeed: 1696
      BIOS Version                  K56CA.206
      BIOS Release Date             08/21/2012
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  K56CA
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Sep 21 12:29:40.819 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\092113-26828-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 8:23:51.675
    *** WARNING: Unable to verify timestamp for tcpip.sys
    *** ERROR: Module load completed but symbols could not be loaded for tcpip.sys
    Probably caused by :tcpip.sys ( tcpip+1ccbdc )
    BugCheck 50, {fffff6fb40000000, 0, 0, 6}
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
    Arguments: 
    Arg1: fffff6fb40000000, memory referenced.
    Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
    Arg3: 0000000000000000, If non-zero, the instruction address which referenced the bad memory
        address.
    Arg4: 0000000000000006, (reserved)
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: AV_tcpip+1ccbdc
    CPUID:        "Intel(R) Core(TM) i5-3317U CPU @ 1.70GHz"
    MaxSpeed:     1700
    CurrentSpeed: 1696
      BIOS Version                  K56CA.206
      BIOS Release Date             08/21/2012
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  K56CA
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Sep 21 03:26:00.100 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\092113-27468-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 5:46:56.956
    *** WARNING: Unable to verify timestamp for tcpip.sys
    *** ERROR: Module load completed but symbols could not be loaded for tcpip.sys
    Probably caused by :tcpip.sys ( tcpip+1ccbdc )
    BugCheck 50, {fffff6fb40000000, 0, 0, 6}
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
    Arguments: 
    Arg1: fffff6fb40000000, memory referenced.
    Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
    Arg3: 0000000000000000, If non-zero, the instruction address which referenced the bad memory
        address.
    Arg4: 0000000000000006, (reserved)
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: AV_tcpip+1ccbdc
    CPUID:        "Intel(R) Core(TM) i5-3317U CPU @ 1.70GHz"
    MaxSpeed:     1700
    CurrentSpeed: 1696
      BIOS Version                  K56CA.206
      BIOS Release Date             08/21/2012
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  K56CA
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Sat Sep 21 22:47:43.819 2013 (UTC - 4:00)**************************
    NTIDrvr.sys                 Tue Mar 24 23:09:39 2009 (49C9A073)
    UBHelper.sys                Mon Apr 27 04:48:19 2009 (49F57153)
    ASMMAP64.sys                Thu Jul  2 05:13:26 2009 (4A4C7A36)
    npf.sys                     Fri Jun 25 12:50:58 2010 (4C24DE72)
    atkwmiacpi64.sys            Tue Sep  6 21:44:52 2011 (4E66CC94)
    AiCharger.sys               Thu Sep 22 22:04:40 2011 (4E7BE938)
    ctxusbm.sys                 Fri Feb  3 09:36:13 2012 (4F2BF0DD)
    excsd.sys                   Fri Mar 30 15:52:41 2012 (4F760F09)
    excfs.sys                   Fri Mar 30 15:53:05 2012 (4F760F21)
    AsHIDSwitch64.sys           Wed May 30 22:38:32 2012 (4FC6D9A8)
    RtsBaStor.sys               Wed Jun 13 06:09:02 2012 (4FD866BE)
    IntcDAud.sys                Tue Jun 19 10:40:51 2012 (4FE08F73)
    HECIx64.sys                 Mon Jul  2 18:14:58 2012 (4FF21D62)
    dump_iaStorA.sys            Mon Jul  9 16:42:33 2012 (4FFB4239)
    iaStorA.sys                 Mon Jul  9 16:42:33 2012 (4FFB4239)
    irstrtdv.sys                Thu Jul 12 19:58:02 2012 (4FFF648A)
    DptfManager.sys             Fri Jul 13 19:46:44 2012 (5000B364)
    DptfDevDram.sys             Fri Jul 13 19:47:22 2012 (5000B38A)
    DptfDevGen.sys              Fri Jul 13 19:47:46 2012 (5000B3A2)
    DptfDevFan.sys              Fri Jul 13 19:48:07 2012 (5000B3B7)
    DptfDevPch.sys              Fri Jul 13 19:48:46 2012 (5000B3DE)
    DptfDevProc.sys             Fri Jul 13 19:49:52 2012 (5000B420)
    Rt630x64.sys                Mon Jul 30 12:03:12 2012 (5016B040)
    igdkmd64.sys                Tue Jul 31 18:05:35 2012 (501856AF)
    kbfiltr.sys                 Wed Aug  1 23:22:22 2012 (5019F26E)
    RTKVHD64.sys                Tue Aug  7 06:49:39 2012 (5020F2C3)
    avgfwd6a.sys                Tue Sep  4 04:31:15 2012 (5045BC53)
    AMPPAL.sys                  Thu Sep 13 07:30:17 2012 (5051C3C9)
    athw8x.sys                  Wed Sep 19 03:15:18 2012 (50597106)
    AsusTP.sys                  Mon Oct 29 14:23:54 2012 (508EC9BA)
    intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
    mbam.sys                    Thu Feb 28 15:33:07 2013 (512FBF03)
    avgwfpa.sys                 Tue Jul 23 18:34:41 2013 (51EF0501)
    avgrkx64.sys                Thu Aug  1 10:04:53 2013 (51FA6B05)
    avgdiska.sys                Thu Aug  1 10:06:06 2013 (51FA6B4E)
    avgmfx64.sys                Tue Aug 20 16:53:53 2013 (5213D761)
    avgidsha.sys                Thu Aug 22 16:54:48 2013 (52167A98)
    avgidsdrivera.sys           Thu Aug 22 16:54:53 2013 (52167A9D)
    avgloga.sys                 Thu Aug 22 17:07:27 2013 (52167D8F)
    avgldx64.sys                Thu Aug 22 17:24:47 2013 (5216819F)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Sep 21 19:33:59.866 2013 (UTC - 4:00)**************************
    avgidsha.sys                Fri Jul 19 19:33:32 2013 (51E9CCCC)
    avgidsdrivera.sys           Fri Jul 19 19:33:34 2013 (51E9CCCE)
    avgrkx64.sys                Wed Sep  4 19:26:44 2013 (5227C1B4)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Sep 21 14:09:39.350 2013 (UTC - 4:00)**************************
    avgmfx64.sys                Sun Jun 30 19:28:29 2013 (51D0BF1D)
    avgwfpa.sys                 Wed Jul 17 19:45:08 2013 (51E72C84)
    avgldx64.sys                Fri Jul 19 19:33:11 2013 (51E9CCB7)
    avgloga.sys                 Fri Jul 19 19:33:16 2013 (51E9CCBC)
    hitmanpro37.sys             Mon Aug 19 16:04:15 2013 (52127A3F)
    
    http://www.carrona.org/drivers/driver.php?id=NTIDrvr.sys
    http://www.carrona.org/drivers/driver.php?id=UBHelper.sys
    http://www.carrona.org/drivers/driver.php?id=ASMMAP64.sys
    http://www.carrona.org/drivers/driver.php?id=npf.sys
    http://www.carrona.org/drivers/driver.php?id=atkwmiacpi64.sys
    http://www.carrona.org/drivers/driver.php?id=AiCharger.sys
    http://www.carrona.org/drivers/driver.php?id=ctxusbm.sys
    http://www.carrona.org/drivers/driver.php?id=excsd.sys
    http://www.carrona.org/drivers/driver.php?id=excfs.sys
    AsHIDSwitch64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=RtsBaStor.sys
    http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=irstrtdv.sys
    DptfManager.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    DptfDevDram.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    DptfDevGen.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    DptfDevFan.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    DptfDevPch.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    DptfDevProc.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=kbfiltr.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=avgfwd6a.sys
    http://www.carrona.org/drivers/driver.php?id=AMPPAL.sys
    http://www.carrona.org/drivers/driver.php?id=athw8x.sys
    http://www.carrona.org/drivers/driver.php?id=AsusTP.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=mbam.sys
    http://www.carrona.org/drivers/driver.php?id=avgwfpa.sys
    http://www.carrona.org/drivers/driver.php?id=avgrkx64.sys
    avgdiska.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=avgmfx64.sys
    http://www.carrona.org/drivers/driver.php?id=avgidsha.sys
    http://www.carrona.org/drivers/driver.php?id=avgidsdrivera.sys
    http://www.carrona.org/drivers/driver.php?id=avgloga.sys
    http://www.carrona.org/drivers/driver.php?id=avgldx64.sys
    http://www.carrona.org/drivers/driver.php?id=avgidsha.sys
    http://www.carrona.org/drivers/driver.php?id=avgidsdrivera.sys
    http://www.carrona.org/drivers/driver.php?id=avgrkx64.sys
    http://www.carrona.org/drivers/driver.php?id=avgmfx64.sys
    http://www.carrona.org/drivers/driver.php?id=avgwfpa.sys
    http://www.carrona.org/drivers/driver.php?id=avgldx64.sys
    http://www.carrona.org/drivers/driver.php?id=avgloga.sys
    hitmanpro37.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
      My System SpecsSystem Spec

  3. #3


    Posts : 8
    Windows 8


    Thanks so much for the quick reply! I've uninstalled Diskeeper, AVG, NTI, and WinPCap and all the drivers are now updated for ATK and Asus Charger. Before the fixes, I noticed the crashing wasn't just in sleep mode, either. If I completely shut down and let it be for too long, it crashes on boot up. Hopefully this works.
      My System SpecsSystem Spec

  4. #4


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Now we wait.......
    Should the system BSOD again, please zip up the contents of C:\Windows\Minidump and upload it with your next post. If you have difficulties with it, you may have to copy it to your Desktop before trying to zip it up.
      My System SpecsSystem Spec

  5. #5


    Posts : 8
    Windows 8


    No such luck
      My System SpecsSystem Spec

  6. #6


    Posts : 8
    Windows 8


    It doesn't seem to want to add my attachments either... Here's the new dump files.
      My System SpecsSystem Spec

  7. #7


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Have you run Driver Verifier as I requested?
    If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions: Driver Verifier Settings
    The following drivers must either be updated - or REMOVED from the system. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    NTIDrvr.sys Tue Mar 24 23:09:39 2009 (49C9A073)
    NTI CD-ROM Filter Driver by NewTech Infosystems (likely a part of Acer Empowering Technology)
    http://www.carrona.org/drivers/driver.php?id=NTIDrvr.sys

    UBHelper.sys Mon Apr 27 04:48:19 2009 (49F57153)
    NTI CD &DVD-Maker or NTI Backup NOW! or NTI CD-Maker by NewTech Infosystems (usually in Acer Empowering Technology)
    http://www.carrona.org/drivers/driver.php?id=UBHelper.sys

    ASMMAP64.sys Thu Jul 2 05:13:26 2009 (4A4C7A36)
    LENOVO ATK Hotkey ATK0101 ACPI UTILITY (also found in Asus systems)
    http://www.carrona.org/drivers/driver.php?id=ASMMAP64.sys

    npf.sys Fri Jun 25 12:50:58 2010 (4C24DE72)
    NetGroup Packet Filter Driver, part of the WinPcap packet capture library
    http://www.carrona.org/drivers/driver.php?id=npf.sys

    atkwmiacpi64.sys Tue Sep 6 21:44:52 2011 (4E66CC94)
    ATK WMIACPI Utility
    http://www.carrona.org/drivers/driver.php?id=atkwmiacpi64.sys

    AiCharger.sys Thu Sep 22 22:04:40 2011 (4E7BE938)
    Asus Charger Driver [br] Likely BSOD cause - haven't seen recently (15Jan2013)
    http://www.carrona.org/drivers/driver.php?id=AiCharger.sys



    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Wed Sep 25 01:24:27.772 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\092513-12578-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 16:30:50.625
    *** WARNING: Unable to verify timestamp for tcpip.sys
    *** ERROR: Module load completed but symbols could not be loaded for tcpip.sys
    Probably caused by :tcpip.sys ( tcpip+1ccbdc )
    BugCheck 50, {fffff6fb40000000, 0, 0, 6}
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
    Arguments: 
    Arg1: fffff6fb40000000, memory referenced.
    Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
    Arg3: 0000000000000000, If non-zero, the instruction address which referenced the bad memory
        address.
    Arg4: 0000000000000006, (reserved)
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: AV_tcpip+1ccbdc
    CPUID:        "Intel(R) Core(TM) i5-3317U CPU @ 1.70GHz"
    MaxSpeed:     1700
    CurrentSpeed: 1696
      BIOS Version                  K56CA.206
      BIOS Release Date             08/21/2012
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  K56CA
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Sep 24 08:52:10.756 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\092413-15765-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 6:43:21.608
    *** WARNING: Unable to verify timestamp for tcpip.sys
    *** ERROR: Module load completed but symbols could not be loaded for tcpip.sys
    Probably caused by :tcpip.sys ( tcpip+1ccbdc )
    BugCheck 50, {fffff6fb40000000, 0, 0, 6}
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
    Arguments: 
    Arg1: fffff6fb40000000, memory referenced.
    Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
    Arg3: 0000000000000000, If non-zero, the instruction address which referenced the bad memory
        address.
    Arg4: 0000000000000006, (reserved)
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: AV_tcpip+1ccbdc
    CPUID:        "Intel(R) Core(TM) i5-3317U CPU @ 1.70GHz"
    MaxSpeed:     1700
    CurrentSpeed: 1696
      BIOS Version                  K56CA.206
      BIOS Release Date             08/21/2012
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  K56CA
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Sep 24 01:32:13.654 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\092413-28421-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 1:34:12.506
    *** WARNING: Unable to verify timestamp for tcpip.sys
    *** ERROR: Module load completed but symbols could not be loaded for tcpip.sys
    Probably caused by :tcpip.sys ( tcpip+1ccbdc )
    BugCheck 50, {fffff6fb40000000, 0, 0, 6}
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
    Arguments: 
    Arg1: fffff6fb40000000, memory referenced.
    Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
    Arg3: 0000000000000000, If non-zero, the instruction address which referenced the bad memory
        address.
    Arg4: 0000000000000006, (reserved)
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: AV_tcpip+1ccbdc
    CPUID:        "Intel(R) Core(TM) i5-3317U CPU @ 1.70GHz"
    MaxSpeed:     1700
    CurrentSpeed: 1696
      BIOS Version                  K56CA.206
      BIOS Release Date             08/21/2012
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  K56CA
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Sep 23 20:54:01.146 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\092313-28359-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 8:12:48.640
    *** WARNING: Unable to verify timestamp for tcpip.sys
    *** ERROR: Module load completed but symbols could not be loaded for tcpip.sys
    Probably caused by :tcpip.sys ( tcpip+1ccbdc )
    BugCheck 50, {fffff6fb40000000, 0, 0, 6}
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
    Arguments: 
    Arg1: fffff6fb40000000, memory referenced.
    Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
    Arg3: 0000000000000000, If non-zero, the instruction address which referenced the bad memory
        address.
    Arg4: 0000000000000006, (reserved)
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: AV_tcpip+1ccbdc
    CPUID:        "Intel(R) Core(TM) i5-3317U CPU @ 1.70GHz"
    MaxSpeed:     1700
    CurrentSpeed: 1696
      BIOS Version                  K56CA.206
      BIOS Release Date             08/21/2012
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  K56CA
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Sep 23 12:39:44.456 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\092313-40453-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 3:17:47.315
    *** WARNING: Unable to verify timestamp for tcpip.sys
    *** ERROR: Module load completed but symbols could not be loaded for tcpip.sys
    Probably caused by :tcpip.sys ( tcpip+1ccbdc )
    BugCheck 50, {fffff6fb40000000, 0, 0, 6}
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
    Arguments: 
    Arg1: fffff6fb40000000, memory referenced.
    Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
    Arg3: 0000000000000000, If non-zero, the instruction address which referenced the bad memory
        address.
    Arg4: 0000000000000006, (reserved)
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: AV_tcpip+1ccbdc
    CPUID:        "Intel(R) Core(TM) i5-3317U CPU @ 1.70GHz"
    MaxSpeed:     1700
    CurrentSpeed: 1696
      BIOS Version                  K56CA.206
      BIOS Release Date             08/21/2012
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  K56CA
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Sep 23 09:20:35.288 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\092313-79796-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 6:53:07.145
    *** WARNING: Unable to verify timestamp for tcpip.sys
    *** ERROR: Module load completed but symbols could not be loaded for tcpip.sys
    Probably caused by :tcpip.sys ( tcpip+1ccbdc )
    BugCheck 50, {fffff6fb40000000, 0, 0, 6}
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
    Arguments: 
    Arg1: fffff6fb40000000, memory referenced.
    Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
    Arg3: 0000000000000000, If non-zero, the instruction address which referenced the bad memory
        address.
    Arg4: 0000000000000006, (reserved)
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: AV_tcpip+1ccbdc
    CPUID:        "Intel(R) Core(TM) i5-3317U CPU @ 1.70GHz"
    MaxSpeed:     1700
    CurrentSpeed: 1696
      BIOS Version                  K56CA.206
      BIOS Release Date             08/21/2012
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  K56CA
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Sep 23 02:26:03.774 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\092313-44546-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 13:47:58.624
    *** WARNING: Unable to verify timestamp for tcpip.sys
    *** ERROR: Module load completed but symbols could not be loaded for tcpip.sys
    Probably caused by :tcpip.sys ( tcpip+1ccbdc )
    BugCheck 50, {fffff6fb40000000, 0, 0, 6}
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
    Arguments: 
    Arg1: fffff6fb40000000, memory referenced.
    Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
    Arg3: 0000000000000000, If non-zero, the instruction address which referenced the bad memory
        address.
    Arg4: 0000000000000006, (reserved)
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: AV_tcpip+1ccbdc
    CPUID:        "Intel(R) Core(TM) i5-3317U CPU @ 1.70GHz"
    MaxSpeed:     1700
    CurrentSpeed: 1696
      BIOS Version                  K56CA.206
      BIOS Release Date             08/21/2012
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  K56CA
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun Sep 22 12:36:43.069 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\092213-49500-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 11:19:31.928
    *** WARNING: Unable to verify timestamp for tcpip.sys
    *** ERROR: Module load completed but symbols could not be loaded for tcpip.sys
    Probably caused by :tcpip.sys ( tcpip+1ccbdc )
    BugCheck 50, {fffff6fb40000000, 0, 0, 6}
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
    Arguments: 
    Arg1: fffff6fb40000000, memory referenced.
    Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
    Arg3: 0000000000000000, If non-zero, the instruction address which referenced the bad memory
        address.
    Arg4: 0000000000000006, (reserved)
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: AV_tcpip+1ccbdc
    CPUID:        "Intel(R) Core(TM) i5-3317U CPU @ 1.70GHz"
    MaxSpeed:     1700
    CurrentSpeed: 1696
      BIOS Version                  K56CA.206
      BIOS Release Date             08/21/2012
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  K56CA
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Wed Sep 25 01:24:27.772 2013 (UTC - 4:00)**************************
    atkwmiacpi64.sys            Tue Sep  6 21:44:52 2011 (4E66CC94)
    AiCharger.sys               Thu Sep 22 22:04:40 2011 (4E7BE938)
    ctxusbm.sys                 Fri Feb  3 09:36:13 2012 (4F2BF0DD)
    AsHIDSwitch64.sys           Wed May 30 22:38:32 2012 (4FC6D9A8)
    RtsBaStor.sys               Wed Jun 13 06:09:02 2012 (4FD866BE)
    IntcDAud.sys                Tue Jun 19 10:40:51 2012 (4FE08F73)
    HECIx64.sys                 Mon Jul  2 18:14:58 2012 (4FF21D62)
    iaStorA.sys                 Mon Jul  9 16:42:33 2012 (4FFB4239)
    dump_iaStorA.sys            Mon Jul  9 16:42:33 2012 (4FFB4239)
    irstrtdv.sys                Thu Jul 12 19:58:02 2012 (4FFF648A)
    DptfManager.sys             Fri Jul 13 19:46:44 2012 (5000B364)
    DptfDevDram.sys             Fri Jul 13 19:47:22 2012 (5000B38A)
    DptfDevGen.sys              Fri Jul 13 19:47:46 2012 (5000B3A2)
    DptfDevFan.sys              Fri Jul 13 19:48:07 2012 (5000B3B7)
    DptfDevPch.sys              Fri Jul 13 19:48:46 2012 (5000B3DE)
    DptfDevProc.sys             Fri Jul 13 19:49:52 2012 (5000B420)
    Rt630x64.sys                Mon Jul 30 12:03:12 2012 (5016B040)
    igdkmd64.sys                Tue Jul 31 18:05:35 2012 (501856AF)
    kbfiltr.sys                 Wed Aug  1 23:22:22 2012 (5019F26E)
    RTKVHD64.sys                Tue Aug  7 06:49:39 2012 (5020F2C3)
    AMPPAL.sys                  Thu Sep 13 07:30:17 2012 (5051C3C9)
    athw8x.sys                  Wed Sep 19 03:15:18 2012 (50597106)
    AsusTP.sys                  Mon Oct 29 14:23:54 2012 (508EC9BA)
    intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
    mbam.sys                    Thu Feb 28 15:33:07 2013 (512FBF03)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Sep 24 01:32:13.654 2013 (UTC - 4:00)**************************
    NTIDrvr.sys                 Tue Mar 24 23:09:39 2009 (49C9A073)
    UBHelper.sys                Mon Apr 27 04:48:19 2009 (49F57153)
    ASMMAP64.sys                Thu Jul  2 05:13:26 2009 (4A4C7A36)
    npf.sys                     Fri Jun 25 12:50:58 2010 (4C24DE72)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Sep 23 20:54:01.146 2013 (UTC - 4:00)**************************
    excsd.sys                   Fri Mar 30 15:52:41 2012 (4F760F09)
    excfs.sys                   Fri Mar 30 15:53:05 2012 (4F760F21)
    hiber_iaStorA.sys           Mon Jul  9 16:42:33 2012 (4FFB4239)
    avgfwd6a.sys                Tue Sep  4 04:31:15 2012 (5045BC53)
    avgwfpa.sys                 Tue Jul 23 18:34:41 2013 (51EF0501)
    avgrkx64.sys                Thu Aug  1 10:04:53 2013 (51FA6B05)
    avgdiska.sys                Thu Aug  1 10:06:06 2013 (51FA6B4E)
    avgmfx64.sys                Tue Aug 20 16:53:53 2013 (5213D761)
    avgidsha.sys                Thu Aug 22 16:54:48 2013 (52167A98)
    avgidsdrivera.sys           Thu Aug 22 16:54:53 2013 (52167A9D)
    avgloga.sys                 Thu Aug 22 17:07:27 2013 (52167D8F)
    avgldx64.sys                Thu Aug 22 17:24:47 2013 (5216819F)
    
    http://www.carrona.org/drivers/driver.php?id=atkwmiacpi64.sys
    http://www.carrona.org/drivers/driver.php?id=AiCharger.sys
    http://www.carrona.org/drivers/driver.php?id=ctxusbm.sys
    AsHIDSwitch64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=RtsBaStor.sys
    http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=irstrtdv.sys
    DptfManager.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    DptfDevDram.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    DptfDevGen.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    DptfDevFan.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    DptfDevPch.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    DptfDevProc.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=kbfiltr.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=AMPPAL.sys
    http://www.carrona.org/drivers/driver.php?id=athw8x.sys
    http://www.carrona.org/drivers/driver.php?id=AsusTP.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=mbam.sys
    http://www.carrona.org/drivers/driver.php?id=NTIDrvr.sys
    http://www.carrona.org/drivers/driver.php?id=UBHelper.sys
    http://www.carrona.org/drivers/driver.php?id=ASMMAP64.sys
    http://www.carrona.org/drivers/driver.php?id=npf.sys
    http://www.carrona.org/drivers/driver.php?id=excsd.sys
    http://www.carrona.org/drivers/driver.php?id=excfs.sys
    hiber_iaStorA.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=avgfwd6a.sys
    http://www.carrona.org/drivers/driver.php?id=avgwfpa.sys
    http://www.carrona.org/drivers/driver.php?id=avgrkx64.sys
    avgdiska.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=avgmfx64.sys
    http://www.carrona.org/drivers/driver.php?id=avgidsha.sys
    http://www.carrona.org/drivers/driver.php?id=avgidsdrivera.sys
    http://www.carrona.org/drivers/driver.php?id=avgloga.sys
    http://www.carrona.org/drivers/driver.php?id=avgldx64.sys
      My System SpecsSystem Spec

  8. #8


    Posts : 8
    Windows 8


    Running Driver Verifier now - I wanted to make a restore CD first.
      My System SpecsSystem Spec

  9. #9


    Posts : 8
    Windows 8


    So, I've been running Driver Verifier for about 2 days and I know the computer is crashing, but it hasn't been logging any of it in the Minidump folder. I don't see BSODs, but every time I open the laptop lid out of hibernation, the system does a complete restart. If I follow the Driver Verifier directions and disable the restart, it just sits at a black screen when I open it.
      My System SpecsSystem Spec

  10. #10


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Run video stress tests - there are several at this link: Hardware Diagnostics
    Update video, storage, and chipset drivers (at a minimum) - also look for anything that's been updated since the release of Win8 (back in Oct of last year).

    Please do the following:
    - open Event Viewer (run eventvwr.msc from the "Run" dialog))
    - expand the Custom Views category (left click on the > next to the words "Custom Views")
    - right click on Administrative Events
    - select "Save all Events in Custom View as..."
    - save the file as Admin.evtx
    - zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
    - upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).

    Go ahead and turn off Driver Verifier - then also submit the BSOD reports (as there may be some info in them that isn't evident).
      My System SpecsSystem Spec

Page 1 of 2 12 LastLast
PAGE_FAULT_IN_NONPAGED_AREA Crash after hybernation
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