BSOD Driver_power-_state_failure

Jugglenaut · Sep 22, 2013

Hello,

I have an Asus S56C that is less than a year old. The past few weeks, I have had repeated driver_power_state_failure BSODs when the computer tries to wake up from sleep. I have tried Bluescreenview and whocrashed and they say that ntoskrnl.exe is the issue. I am totally stuck.
I have run the diagnostic tool thing and attached a zip file. If anyone can help, I would really appreciate it.

usasma · Sep 23, 2013

This device has problems in Device Manager:

SAMSUNG Mobile USB Composite Device USB\VID_04E8&PID_6860\4DF7497579EDCF97 This device cannot start.

Please uninstall it and physically remove the device from your system.

The memory dumps blame iaStorA.sys - a driver component of your Intel Matrix Storage Manager/Rapid Storage Technology driver. Please update it immediately. Should that not stop the errors, then please:
- run Driver Verifier according to these instructions: Driver Verifier Settings
- run these free hardware diagnostics: Hardware Diagnostics

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

ASMMAP64.sys Thu Jul 2 05:13:26 2009 (4A4C7A36)
LENOVO ATK Hotkey ATK0101 ACPI UTILITY (also found in Asus systems)
http://www.carrona.org/drivers/driver.php?id=ASMMAP64.sys

atkwmiacpi64.sys Tue Sep 6 21:44:52 2011 (4E66CC94)
ATK WMIACPI Utility
http://www.carrona.org/drivers/driver.php?id=atkwmiacpi64.sys

AiCharger.sys Thu Sep 22 22:04:40 2011 (4E7BE938)
Asus Charger Driver [br] Likely BSOD cause - haven't seen recently (15Jan2013)
http://www.carrona.org/drivers/driver.php?id=AiCharger.sys

Analysis:
The following is for informational purposes only.

Code:

[font=lucida console]**************************Sun Sep 22 11:10:34.627 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\092213-269125-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16628.amd64fre.win8_gdr.130531-1504
System Uptime:[B]0 days 1:14:13.448[/B]
*** ERROR: Module load completed but symbols could not be loaded for partmgr.sys
*** WARNING: Unable to verify timestamp for iaStorA.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStorA.sys
Probably caused by :[B]iaStorA.sys[/B]
BugCheck [B]9F, {3, fffffa80045ff060, fffff800218cf7f0, fffffa80043186a0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000009F]DRIVER_POWER_STATE_FAILURE (9f)[/url]
Arguments: 
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa80045ff060, Physical Device Object of the stack
Arg3: fffff800218cf7f0, nt!TRIAGE_9F_POWER on Win7, otherwise the Functional Device Object of the stack
Arg4: fffffa80043186a0, The blocked IRP
BUGCHECK_STR:  0x9F
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0x9F_3_POWER_DOWN_IMAGE_iaStorA.sys[/B]
CPUID:        "Intel(R) Core(TM) i3-3217U CPU @ 1.80GHz"
MaxSpeed:     1800
CurrentSpeed: [B]1796[/B]
  BIOS Version                  K56CA.206
  BIOS Release Date             08/21/2012
  Manufacturer                  ASUSTeK COMPUTER INC.
  Product Name                  K56CA
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Sep 20 22:00:27.631 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\092113-286406-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16628.amd64fre.win8_gdr.130531-1504
System Uptime:[B]0 days 4:16:05.453[/B]
*** ERROR: Module load completed but symbols could not be loaded for partmgr.sys
*** WARNING: Unable to verify timestamp for iaStorA.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStorA.sys
Probably caused by :[B]iaStorA.sys[/B]
BugCheck [B]9F, {3, fffffa80046df7f0, fffff8018abd27f0, fffffa8006632c60}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000009F]DRIVER_POWER_STATE_FAILURE (9f)[/url]
Arguments: 
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa80046df7f0, Physical Device Object of the stack
Arg3: fffff8018abd27f0, nt!TRIAGE_9F_POWER on Win7, otherwise the Functional Device Object of the stack
Arg4: fffffa8006632c60, The blocked IRP
BUGCHECK_STR:  0x9F
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0x9F_3_POWER_DOWN_IMAGE_iaStorA.sys[/B]
CPUID:        "Intel(R) Core(TM) i3-3217U CPU @ 1.80GHz"
MaxSpeed:     1800
CurrentSpeed: [B]1796[/B]
  BIOS Version                  K56CA.206
  BIOS Release Date             08/21/2012
  Manufacturer                  ASUSTeK COMPUTER INC.
  Product Name                  K56CA
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Sep 19 03:13:56.643 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\091913-270109-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16628.amd64fre.win8_gdr.130531-1504
System Uptime:[B]0 days 11:04:09.465[/B]
*** ERROR: Module load completed but symbols could not be loaded for pci.sys
Probably caused by :[B]pci.sys[/B]
BugCheck [B]9F, {3, fffffa800430b060, fffff88002e1b7f0, fffffa800a68bbd0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000009F]DRIVER_POWER_STATE_FAILURE (9f)[/url]
Arguments: 
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa800430b060, Physical Device Object of the stack
Arg3: fffff88002e1b7f0, nt!TRIAGE_9F_POWER on Win7, otherwise the Functional Device Object of the stack
Arg4: fffffa800a68bbd0, The blocked IRP
BUGCHECK_STR:  0x9F
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0x9F_3_iaStorA_IMAGE_pci.sys[/B]
CPUID:        "Intel(R) Core(TM) i3-3217U CPU @ 1.80GHz"
MaxSpeed:     1800
CurrentSpeed: [B]1796[/B]
  BIOS Version                  K56CA.206
  BIOS Release Date             08/21/2012
  Manufacturer                  ASUSTeK COMPUTER INC.
  Product Name                  K56CA
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Sep 14 03:36:39.645 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\091413-273312-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16628.amd64fre.win8_gdr.130531-1504
System Uptime:[B]0 days 10:52:52.468[/B]
*** ERROR: Module load completed but symbols could not be loaded for pci.sys
Probably caused by :[B]pci.sys[/B]
BugCheck [B]9F, {3, fffffa800430c060, fffff801f0ac17f0, fffffa8009e08720}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000009F]DRIVER_POWER_STATE_FAILURE (9f)[/url]
Arguments: 
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa800430c060, Physical Device Object of the stack
Arg3: fffff801f0ac17f0, nt!TRIAGE_9F_POWER on Win7, otherwise the Functional Device Object of the stack
Arg4: fffffa8009e08720, The blocked IRP
BUGCHECK_STR:  0x9F
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0x9F_3_iaStorA_IMAGE_pci.sys[/B]
CPUID:        "Intel(R) Core(TM) i3-3217U CPU @ 1.80GHz"
MaxSpeed:     1800
CurrentSpeed: [B]1796[/B]
  BIOS Version                  K56CA.206
  BIOS Release Date             08/21/2012
  Manufacturer                  ASUSTeK COMPUTER INC.
  Product Name                  K56CA
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Sep 13 16:38:59.633 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\091313-285718-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16628.amd64fre.win8_gdr.130531-1504
System Uptime:[B]0 days 22:58:16.454[/B]
*** ERROR: Module load completed but symbols could not be loaded for partmgr.sys
*** WARNING: Unable to verify timestamp for iaStorA.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStorA.sys
Probably caused by :[B]iaStorA.sys[/B]
BugCheck [B]9F, {3, fffffa8004439060, fffff800adcd27f0, fffffa800664d8b0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000009F]DRIVER_POWER_STATE_FAILURE (9f)[/url]
Arguments: 
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa8004439060, Physical Device Object of the stack
Arg3: fffff800adcd27f0, nt!TRIAGE_9F_POWER on Win7, otherwise the Functional Device Object of the stack
Arg4: fffffa800664d8b0, The blocked IRP
BUGCHECK_STR:  0x9F
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0x9F_3_POWER_DOWN_IMAGE_iaStorA.sys[/B]
CPUID:        "Intel(R) Core(TM) i3-3217U CPU @ 1.80GHz"
MaxSpeed:     1800
CurrentSpeed: [B]1796[/B]
  BIOS Version                  K56CA.206
  BIOS Release Date             08/21/2012
  Manufacturer                  ASUSTeK COMPUTER INC.
  Product Name                  K56CA
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.

Code:

[font=lucida console]**************************Sun Sep 22 11:10:34.627 2013 (UTC - 4:00)**************************
[COLOR=RED][B]ASMMAP64.sys                Thu Jul  2 05:13:26 2009 (4A4C7A36)[/B][/COLOR]
[COLOR=RED][B]atkwmiacpi64.sys            Tue Sep  6 21:44:52 2011 (4E66CC94)[/B][/COLOR]
[COLOR=RED][B]AiCharger.sys               Thu Sep 22 22:04:40 2011 (4E7BE938)[/B][/COLOR]
excsd.sys                   Fri Mar 30 15:52:41 2012 (4F760F09)
excfs.sys                   Fri Mar 30 15:53:05 2012 (4F760F21)
GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
AsHIDSwitch64.sys           Wed May 30 22:38:32 2012 (4FC6D9A8)
RtsBaStor.sys               Wed Jun 13 06:09:02 2012 (4FD866BE)
IntcDAud.sys                Tue Jun 19 10:40:51 2012 (4FE08F73)
HECIx64.sys                 Mon Jul  2 18:14:58 2012 (4FF21D62)
iaStorA.sys                 Mon Jul  9 16:42:33 2012 (4FFB4239)
dump_iaStorA.sys            Mon Jul  9 16:42:33 2012 (4FFB4239)
DptfManager.sys             Fri Jul 13 19:46:44 2012 (5000B364)
DptfDevDram.sys             Fri Jul 13 19:47:22 2012 (5000B38A)
DptfDevGen.sys              Fri Jul 13 19:47:46 2012 (5000B3A2)
DptfDevFan.sys              Fri Jul 13 19:48:07 2012 (5000B3B7)
DptfDevPch.sys              Fri Jul 13 19:48:46 2012 (5000B3DE)
DptfDevProc.sys             Fri Jul 13 19:49:52 2012 (5000B420)
Rt630x64.sys                Mon Jul 30 12:03:12 2012 (5016B040)
igdkmd64.sys                Tue Jul 31 18:05:35 2012 (501856AF)
kbfiltr.sys                 Wed Aug  1 23:22:22 2012 (5019F26E)
RTKVHD64.sys                Tue Aug  7 06:49:39 2012 (5020F2C3)
athw8x.sys                  Thu Aug 16 03:01:18 2012 (502C9ABE)
AsusTP.sys                  Mon Oct 29 14:23:54 2012 (508EC9BA)
intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
avgrkx64.sys                Thu Feb  7 22:14:05 2013 (51146D7D)
avgldx64.sys                Thu Feb  7 22:14:24 2013 (51146D90)
avgloga.sys                 Thu Feb  7 22:14:29 2013 (51146D95)
avgidsha.sys                Thu Feb  7 22:14:48 2013 (51146DA8)
avgmfx64.sys                Thu Feb  7 22:14:48 2013 (51146DA8)
avgwfpa.sys                 Wed Mar 20 21:51:28 2013 (514A67A0)
avgidsdrivera.sys           Thu Mar 28 21:40:56 2013 (5154F128)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Sep 13 16:38:59.633 2013 (UTC - 4:00)**************************
ssudbus.sys                 Thu May 23 02:33:11 2013 (519DB827)
[/font]

BSOD Driver_power-_state_failure

Jugglenaut

New Member

My Computer

System One

usasma

Mr. Cranky Pants

My Computer

System One