Windows 8 and 8.1 Forums

BSOD Windows 8.1 RTM

  1. #1


    Posts : 3
    windows 8.1 rtm

    BSOD Windows 8.1 RTM


    I am having BOSD constantly on my new laptop based on ntoskrnl.exe. I have tried to upgrade to 8.1 RTM, hoping to resolve my issues. However it continues. Anyone can help?

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Sorry for the delay in responding. There just aren't that many people who do BSOD analysis, so at times we get a bit overwhelmed!

    1 Windows Update installed. Most Win8.1 systems have 26 or more. Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

    The Qualcomm Atheros Killer Service/KillerNetManager is known to cause BSOD's. Please follow the workaround instructions here:
    First, open the Run dialog (Win + R keys) and type in "services.msc" (without the quotes) and press Enter
    Scroll down and locate the "Qualcomm Atheros Killer Service" and right click on it. Select "Stop"
    Right click on it again and this time select "Properties"
    In the dropdown box for "Startup type", select "Disabled", then click on the "OK" button at the bottom of the window

    Next, open Task Manager (right click on TaskBar and select "Task Manager")
    Click on the "More details" dropdown (if present)
    Click on the "Startup" tab
    Scroll down and locate the "KillerNetManager" entry, right click on it and select "Disable"

    Finally, restart the system in order for the changes to take affect.
    At times the Killer Network Manager will continue to load. If so, it's usually listed in the MSINFO32...Software Environment...Startup Programs section. If it is, please try this:
    Please do this:
    It may be that the instructions aren't stopping everything.
    In your case, there's a program running out of the Program Files/Program Files (x86) directory.
    "c:\program files\qualcomm atheros\killer network manager\killer~1.exe" (NOTE: killer~1.exe is most likely killernetmanager.exe)

    Here's some things to try
    1) Please see if there are any entries in the Startup tab of Task Manager that are related to Qualcomm/Atheros/Killer Network Manager (and NOT the card itself) and disable them (please let us know what you find) Be careful as the wrong selection can disable the network card.
    2) Check in "msconfig" for any entries that aren't in the Startup tab of Task Manager. Let us know if you find any Qualcomm/Atheros/Killer entries there (we'll disable them differently if they are there).
    3) Locate the "c:\program files\qualcomm atheros\killer network manager\killer~1.exe" and rename the .exe to .BAD (the killer~1 is actually a filename that starts with killer and ends with .exe) There will be an error in event viewer, but it'll stop the bugger from loading.
    If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions: Driver Verifier Settings



    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Sat Sep 21 09:35:46.653 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\092113-14218-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.16384.amd64fre.winblue_rtm.130821-1623
    System Uptime:0 days 0:30:05.385
    Probably caused by :hardware ( nt!KiCallInterruptServiceRoutine+db )
    BugCheck A, {8a9, d, 1, fffff801a191673b}
    BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
    Arguments: 
    Arg1: 00000000000008a9, memory referenced
    Arg2: 000000000000000d, IRQL
    Arg3: 0000000000000001, bitfield :
        bit 0 : value 0 = read operation, 1 = write operation
        bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff801a191673b, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: IP_MISALIGNED
    CPUID:        "Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2394
      BIOS Version                  E1763IMS.70E
      BIOS Release Date             08/19/2013
      Manufacturer                  Micro-Star International Co., Ltd.
      Product Name                  GT70 2OC/2OD
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Sep 21 08:45:22.543 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\092113-14062-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.16384.amd64fre.winblue_rtm.130821-1623
    System Uptime:0 days 5:36:00.272
    Probably caused by :Unknown_Image ( ANALYSIS_INCONCLUSIVE )
    BugCheck 109, {a3a01f589f5db5ce, b3b72bdef1dda35d, ffffe0000c087080, 5}
    BugCheck Info: CRITICAL_STRUCTURE_CORRUPTION (109)
    Arguments: 
    Arg1: a3a01f589f5db5ce, Reserved
    Arg2: b3b72bdef1dda35d, Reserved
    Arg3: ffffe0000c087080, Failure type dependent information
    Arg4: 0000000000000005, Type of corrupted region, can be
        0 : A generic data region
        1 : Modification of a function or .pdata
        2 : A processor IDT
        3 : A processor GDT
        4 : Type 1 process list corruption
        5 : Type 2 process list corruption
        6 : Debug routine modification
        7 : Critical MSR modification
    BUGCHECK_STR:  0x109
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    CPUID:        "Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2394
      BIOS Version                  E1763IMS.70E
      BIOS Release Date             08/19/2013
      Manufacturer                  Micro-Star International Co., Ltd.
      Product Name                  GT70 2OC/2OD
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Sat Sep 21 09:35:46.653 2013 (UTC - 4:00)**************************
    asvpndrv.sys                Wed Feb 29 15:46:06 2012 (4F4E8E8E)
    uimx64.sys                  Thu Nov 22 07:07:52 2012 (50AE1598)
    UimFIO.SYS                  Thu Nov 22 07:07:54 2012 (50AE159A)
    Uim_IMx64.sys               Thu Nov 22 07:07:58 2012 (50AE159E)
    uim_vimx64.sys              Thu Nov 22 07:08:04 2012 (50AE15A4)
    HECIx64.sys                 Mon Dec 17 14:32:21 2012 (50CF7345)
    btath_bus.sys               Mon Jan 21 04:18:42 2013 (50FD07F2)
    e22w8x64.sys                Wed Mar 20 17:24:01 2013 (514A28F1)
    RtsPer.sys                  Thu Mar 28 03:12:22 2013 (5153ED56)
    btfilter.sys                Thu May 23 02:09:55 2013 (519DB2B3)
    akw8x64.sys                 Thu May 30 16:17:16 2013 (51A7B3CC)
    eamonm.sys                  Mon Jul  8 08:34:13 2013 (51DAB1C5)
    edevmon.sys                 Mon Jul  8 08:34:14 2013 (51DAB1C6)
    ehdrv.sys                   Mon Jul  8 08:34:32 2013 (51DAB1D8)
    EpfwLWF.sys                 Mon Jul  8 08:35:35 2013 (51DAB217)
    epfwwfp.sys                 Mon Jul  8 08:35:36 2013 (51DAB218)
    epfw.sys                    Mon Jul  8 08:35:43 2013 (51DAB21F)
    iwdbus.sys                  Wed Jul 24 21:06:12 2013 (51F07A04)
    iaStorAV.sys                Wed Jul 31 20:00:49 2013 (51F9A531)
    dump_iaStorA.sys            Thu Aug  1 21:39:52 2013 (51FB0DE8)
    iaStorA.sys                 Thu Aug  1 21:39:52 2013 (51FB0DE8)
    nvvad64v.sys                Tue Aug 20 07:29:10 2013 (52135306)
    intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
    NdisVirtualBus.sys          Thu Aug 22 07:36:25 2013 (5215F7B9)
    intelpep.sys                Thu Aug 22 07:38:45 2013 (5215F845)
    ahcache.sys                 Thu Aug 22 07:39:54 2013 (5215F88A)
    UEFI.sys                    Thu Aug 22 07:40:03 2013 (5215F893)
    werkernel.sys               Thu Aug 22 07:40:24 2013 (5215F8A8)
    igdkmd64.sys                Mon Aug 26 15:31:20 2013 (521BAD08)
    em018_64.dat                Tue Sep  3 07:51:18 2013 (5225CD36)
    em008_64.dat                Wed Sep  4 06:53:07 2013 (52271113)
    em006_64.dat                Fri Sep  6 10:13:00 2013 (5229E2EC)
    nvlddmkm.sys                Thu Sep 12 01:16:00 2013 (52314E10)
    nvpciflt.sys                Thu Sep 12 01:16:25 2013 (52314E29)
    nvkflt.sys                  Thu Sep 12 01:16:35 2013 (52314E33)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Sep 21 08:45:22.543 2013 (UTC - 4:00)**************************
    dump_iaStorAV.sys           Wed Jul 31 20:00:49 2013 (51F9A531)
    
    asvpndrv.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=uimx64.sys
    http://www.carrona.org/drivers/driver.php?id=UimFIO.SYS
    http://www.carrona.org/drivers/driver.php?id=Uim_IMx64.sys
    http://www.carrona.org/drivers/driver.php?id=uim_vimx64.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=btath_bus.sys
    http://www.carrona.org/drivers/driver.php?id=e22w8x64.sys
    RtsPer.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=btfilter.sys
    akw8x64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=eamonm.sys
    edevmon.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=ehdrv.sys
    http://www.carrona.org/drivers/driver.php?id=EpfwLWF.sys
    http://www.carrona.org/drivers/driver.php?id=epfwwfp.sys
    http://www.carrona.org/drivers/driver.php?id=epfw.sys
    http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
    iaStorAV.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    NdisVirtualBus.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    intelpep.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    ahcache.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    UEFI.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    werkernel.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    em018_64.dat - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    em008_64.dat - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    em006_64.dat - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=nvpciflt.sys
    http://www.carrona.org/drivers/driver.php?id=nvkflt.sys
    dump_iaStorAV.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
      My System SpecsSystem Spec

  3. #3


    Posts : 3
    windows 8.1 rtm


    Thank you for the answer. I already clear installed windows 8.1 rtm, after uploading the dump files. However I am steel getting BSODs. I disabled Killer service at the moment. I hope it will be fine now. If possible could you check the new dump files, wether it is allso cuased by killer services.

    Thanks in advance.
      My System SpecsSystem Spec

  4. #4


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Killer Network Manager is still starting. In this case it's running out of
    "c:\windows\installer\{42cd22a9-1451-4cf7-8781-ab27257fc347}\networkmanager.exe_130c27d738f34c89bddf21bcfd74b56d.exe" Locate this entry and rename the .exe to .BAD
    Reboot for the changes to take effect.

    Only one of the BSOD's blames the Killer card.
    So, if the BSOD's continue after stopping all instances of the Killer startups - then we have to wonder about hardware problems.
    If you'd like to get a head start, here's a list of free diagnostics: Hardware Diagnostics

    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Mon Sep 23 16:44:16.244 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\092313-14171-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.16384.amd64fre.winblue_rtm.130821-1623
    System Uptime:0 days 0:13:19.973
    *** WARNING: Unable to verify timestamp for akw8x64.sys
    *** ERROR: Module load completed but symbols could not be loaded for akw8x64.sys
    *** ERROR: Module load completed but symbols could not be loaded for intelppm.sys
    Probably caused by :hardware ( akw8x64+27035f )
    BugCheck A, {2099c860, 2, 1, fffff8028f78d63c}
    BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
    Arguments: 
    Arg1: 000000002099c860, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000001, bitfield :
        bit 0 : value 0 = read operation, 1 = write operation
        bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff8028f78d63c, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: IP_MISALIGNED
    CPUID:        "Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2394
      BIOS Version                  E1763IMS.70E
      BIOS Release Date             08/19/2013
      Manufacturer                  Micro-Star International Co., Ltd.
      Product Name                  GT70 2OC/2OD
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Sep 23 16:17:19.913 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\092313-14984-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.16384.amd64fre.winblue_rtm.130821-1623
    System Uptime:0 days 0:07:04.641
    *** ERROR: Module load completed but symbols could not be loaded for mssmbios.sys
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Probably caused by :nvlddmkm.sys ( nvlddmkm+1e8afd )
    BugCheck D1, {1b, e, 1, fffff800020d4afd}
    BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    Arguments: 
    Arg1: 000000000000001b, memory referenced
    Arg2: 000000000000000e, IRQL
    Arg3: 0000000000000001, value 0 = read operation, 1 = write operation
    Arg4: fffff800020d4afd, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: AV_nvlddmkm+1e8afd
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Sep 23 16:07:45.472 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\092313-15500-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.16384.amd64fre.winblue_rtm.130821-1623
    System Uptime:0 days 0:17:47.200
    Probably caused by :ntkrnlmp.exe ( nt!KiRetireDpcList+54a )
    BugCheck A, {1db5e34a, 2, 0, fffff8012330f57a}
    BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
    Arguments: 
    Arg1: 000000001db5e34a, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, bitfield :
        bit 0 : value 0 = read operation, 1 = write operation
        bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff8012330f57a, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: AV_nt!KiRetireDpcList
    CPUID:        "Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2394
      BIOS Version                  E1763IMS.70E
      BIOS Release Date             08/19/2013
      Manufacturer                  Micro-Star International Co., Ltd.
      Product Name                  GT70 2OC/2OD
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Sep 23 15:25:23.629 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\092313-14343-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.16384.amd64fre.winblue_rtm.130821-1623
    System Uptime:0 days 1:29:58.357
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by :memory_corruption
    BugCheck 1E, {ffffffffc0000005, fffff802c0b0147b, 0, 10097c22}
    BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
    Arguments: 
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff802c0b0147b, The address that the exception occurred at
    Arg3: 0000000000000000, Parameter 0 of the exception
    Arg4: 0000000010097c22, Parameter 1 of the exception
    BUGCHECK_STR:  0x1E_c0000005_R
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: MEMORY_CORRUPTION_STRIDE
    CPUID:        "Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2394
      BIOS Version                  E1763IMS.70E
      BIOS Release Date             08/19/2013
      Manufacturer                  Micro-Star International Co., Ltd.
      Product Name                  GT70 2OC/2OD
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Sep 23 09:45:43.422 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\092313-4984-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.16384.amd64fre.winblue_rtm.130821-1623
    System Uptime:0 days 3:12:47.224
    Probably caused by :ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+139bb )
    BugCheck 1A, {41201, fffff680003fecd8, 931000058c7da867, ffffe000019f2f80}
    BugCheck Info: MEMORY_MANAGEMENT (1a)
    Arguments: 
    Arg1: 0000000000041201, The subtype of the bugcheck.
    Arg2: fffff680003fecd8
    Arg3: 931000058c7da867
    Arg4: ffffe000019f2f80
    BUGCHECK_STR:  0x1a_41201
    PROCESS_NAME:  ASProxy.exe
    FAILURE_BUCKET_ID: 0x1a_41201_nt!_??_::FNODOBFM::_string_
    CPUID:        "Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2394
      BIOS Version                  E1763IMS.70E
      BIOS Release Date             08/19/2013
      Manufacturer                  Micro-Star International Co., Ltd.
      Product Name                  GT70 2OC/2OD
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Mon Sep 23 16:44:16.244 2013 (UTC - 4:00)**************************
    asvpndrv.sys                Wed Feb 29 15:46:06 2012 (4F4E8E8E)
    btath_lwflt.sys             Fri Nov  2 01:35:44 2012 (50935BB0)
    uimx64.sys                  Thu Nov 22 07:07:52 2012 (50AE1598)
    UimFIO.SYS                  Thu Nov 22 07:07:54 2012 (50AE159A)
    Uim_IMx64.sys               Thu Nov 22 07:07:58 2012 (50AE159E)
    uim_vimx64.sys              Thu Nov 22 07:08:04 2012 (50AE15A4)
    HECIx64.sys                 Mon Dec 17 14:32:21 2012 (50CF7345)
    btath_hcrp.sys              Tue Dec 18 04:54:54 2012 (50D03D6E)
    btath_bus.sys               Mon Jan 21 04:18:42 2013 (50FD07F2)
    btath_rcp.sys               Tue Mar 19 09:30:43 2013 (51486883)
    e22w8x64.sys                Wed Mar 20 17:24:01 2013 (514A28F1)
    RtsPer.sys                  Thu Mar 28 03:12:22 2013 (5153ED56)
    btath_avdt.sys              Thu May 23 02:09:20 2013 (519DB290)
    btfilter.sys                Thu May 23 02:09:55 2013 (519DB2B3)
    btath_flt.sys               Thu May 23 02:10:29 2013 (519DB2D5)
    btath_a2dp.sys              Thu May 23 02:10:37 2013 (519DB2DD)
    akw8x64.sys                 Thu May 30 16:17:16 2013 (51A7B3CC)
    nvhda64v.sys                Sun Jun 16 08:38:07 2013 (51BDB1AF)
    eamonm.sys                  Mon Jul  8 08:34:13 2013 (51DAB1C5)
    edevmon.sys                 Mon Jul  8 08:34:14 2013 (51DAB1C6)
    ehdrv.sys                   Mon Jul  8 08:34:32 2013 (51DAB1D8)
    EpfwLWF.sys                 Mon Jul  8 08:35:35 2013 (51DAB217)
    epfwwfp.sys                 Mon Jul  8 08:35:36 2013 (51DAB218)
    epfw.sys                    Mon Jul  8 08:35:43 2013 (51DAB21F)
    iwdbus.sys                  Wed Jul 24 21:06:12 2013 (51F07A04)
    dump_iaStorAV.sys           Wed Jul 31 20:00:49 2013 (51F9A531)
    iaStorAV.sys                Wed Jul 31 20:00:49 2013 (51F9A531)
    nvvad64v.sys                Tue Aug 20 07:29:10 2013 (52135306)
    intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
    NdisVirtualBus.sys          Thu Aug 22 07:36:25 2013 (5215F7B9)
    intelpep.sys                Thu Aug 22 07:38:45 2013 (5215F845)
    ahcache.sys                 Thu Aug 22 07:39:54 2013 (5215F88A)
    UEFI.sys                    Thu Aug 22 07:40:03 2013 (5215F893)
    werkernel.sys               Thu Aug 22 07:40:24 2013 (5215F8A8)
    igdkmd64.sys                Mon Aug 26 15:31:20 2013 (521BAD08)
    em018_64.dat                Tue Sep  3 07:51:18 2013 (5225CD36)
    em008_64.dat                Wed Sep  4 06:53:07 2013 (52271113)
    em006_64.dat                Fri Sep  6 10:13:00 2013 (5229E2EC)
    nvlddmkm.sys                Thu Sep 12 01:16:00 2013 (52314E10)
    nvpciflt.sys                Thu Sep 12 01:16:25 2013 (52314E29)
    nvkflt.sys                  Thu Sep 12 01:16:35 2013 (52314E33)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Sep 23 09:45:43.422 2013 (UTC - 4:00)**************************
    RtsPer.sys                  Fri Feb  1 02:09:27 2013 (510B6A27)
    
    asvpndrv.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=btath_lwflt.sys
    http://www.carrona.org/drivers/driver.php?id=uimx64.sys
    http://www.carrona.org/drivers/driver.php?id=UimFIO.SYS
    http://www.carrona.org/drivers/driver.php?id=Uim_IMx64.sys
    http://www.carrona.org/drivers/driver.php?id=uim_vimx64.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=btath_hcrp.sys
    http://www.carrona.org/drivers/driver.php?id=btath_bus.sys
    http://www.carrona.org/drivers/driver.php?id=btath_rcp.sys
    http://www.carrona.org/drivers/driver.php?id=e22w8x64.sys
    RtsPer.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=btath_avdt.sys
    http://www.carrona.org/drivers/driver.php?id=btfilter.sys
    http://www.carrona.org/drivers/driver.php?id=btath_flt.sys
    http://www.carrona.org/drivers/driver.php?id=btath_a2dp.sys
    akw8x64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
    http://www.carrona.org/drivers/driver.php?id=eamonm.sys
    edevmon.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=ehdrv.sys
    http://www.carrona.org/drivers/driver.php?id=EpfwLWF.sys
    http://www.carrona.org/drivers/driver.php?id=epfwwfp.sys
    http://www.carrona.org/drivers/driver.php?id=epfw.sys
    http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
    dump_iaStorAV.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    iaStorAV.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    NdisVirtualBus.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    intelpep.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    ahcache.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    UEFI.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    werkernel.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    em018_64.dat - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    em008_64.dat - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    em006_64.dat - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=nvpciflt.sys
    http://www.carrona.org/drivers/driver.php?id=nvkflt.sys
    RtsPer.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
      My System SpecsSystem Spec

  5. #5


    Posts : 3
    windows 8.1 rtm


    Thank you Usasma a lot for the precious information. I closed all killer apps and services however I am steel getting BSOD. I tried driver verifier. The dump is attached. If you can go through I appreciated. I am using SSD, I am suspicious about it, or it might be the rams. Which diagnostic you recommend for ram diagnostic? I have 32 GB of rams I would like to decrease it 16gb to test the rams however the rams are stucked under the cooler pipes, and I dont dare to dismantle all the laptops cooling unit.

    Thanks in advance again.

    Onur
      My System SpecsSystem Spec

  6. #6


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Did you rename the file located at c:\windows\installer\{42cd22a9-1451-4cf7-8781-ab27257fc347}\networkmanager.exe_130c27d738f34c89bddf21bcfd74b56d.exe (From .exe to .BAD)
    If not, you must do it now.

    Here's the code for you to do it from an elevated (Run as administrator) Command Prompt (tried something similar on my system and it worked for me):
    Code:
    ren "c:\windows\installer\{42cd22a9-1451-4cf7-8781-ab27257fc347}\networkmanager.exe_130c27d738f34c89bddf21bcfd74b56d.exe" networkmanager.exe_130c27d738f34c89bddf21bcfd74b56d.BAD
    The Verifier enabled memory dump blames uim_vimx64.sys - a driver for the Paragon software on your system (it's a Paragon Image Mounter driver). Please remove that program to see if it helps.

    Please don't forget to stop using Driver Verifier. To do this, open up verifier.exe and select "Delete existing settings", click "Finish" and reboot for the changes to take effect.

    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Tue Sep 24 12:01:38.446 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\092413-15562-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.16384.amd64fre.winblue_rtm.130821-1623
    System Uptime:0 days 0:00:05.245
    *** ERROR: Module load completed but symbols could not be loaded for mssmbios.sys
    *** WARNING: Unable to verify timestamp for uim_vimx64.sys
    *** ERROR: Module load completed but symbols could not be loaded for uim_vimx64.sys
    Probably caused by :uim_vimx64.sys ( uim_vimx64+182be )
    BugCheck C4, {e1, ffffcf8000356f9c, 0, 0}
    BugCheck Info: DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
    DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
    Arguments: 
    Arg1: 00000000000000e1, Synchronization object address is bogus or pageable.
    Arg2: ffffcf8000356f9c, Synchronization object address.
    Arg3: 0000000000000000
    Arg4: 0000000000000000
    BUGCHECK_STR:  0xc4_e1
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0xc4_e1_VRF_uim_vimx64+182be
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Sep 23 17:19:09.444 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\092413-14531-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.16384.amd64fre.winblue_rtm.130821-1623
    System Uptime:0 days 0:29:20.171
    Probably caused by :memory_corruption ( nt!MiAgeWorkingSet+29e )
    BugCheck 50, {fffff6800202d978, 0, fffff803392f54ae, 2}
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
    Arguments: 
    Arg1: fffff6800202d978, memory referenced.
    Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
    Arg3: fffff803392f54ae, If non-zero, the instruction address which referenced the bad memory
        address.
    Arg4: 0000000000000002, (reserved)
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: AV_nt!MiAgeWorkingSet
    CPUID:        "Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2394
      BIOS Version                  E1763IMS.70E
      BIOS Release Date             08/19/2013
      Manufacturer                  Micro-Star International Co., Ltd.
      Product Name                  GT70 2OC/2OD
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Tue Sep 24 12:01:38.446 2013 (UTC - 4:00)**************************
    uimx64.sys                  Thu Nov 22 07:07:52 2012 (50AE1598)
    UimFIO.SYS                  Thu Nov 22 07:07:54 2012 (50AE159A)
    Uim_IMx64.sys               Thu Nov 22 07:07:58 2012 (50AE159E)
    uim_vimx64.sys              Thu Nov 22 07:08:04 2012 (50AE15A4)
    eamonm.sys                  Mon Jul  8 08:34:13 2013 (51DAB1C5)
    edevmon.sys                 Mon Jul  8 08:34:14 2013 (51DAB1C6)
    ehdrv.sys                   Mon Jul  8 08:34:32 2013 (51DAB1D8)
    EpfwLWF.sys                 Mon Jul  8 08:35:35 2013 (51DAB217)
    epfwwfp.sys                 Mon Jul  8 08:35:36 2013 (51DAB218)
    iaStorAV.sys                Wed Jul 31 20:00:49 2013 (51F9A531)
    dump_iaStorAV.sys           Wed Jul 31 20:00:49 2013 (51F9A531)
    intelpep.sys                Thu Aug 22 07:38:45 2013 (5215F845)
    ahcache.sys                 Thu Aug 22 07:39:54 2013 (5215F88A)
    em018_64.dat                Tue Sep  3 07:51:18 2013 (5225CD36)
    em006_64.dat                Fri Sep  6 10:13:00 2013 (5229E2EC)
    nvpciflt.sys                Thu Sep 12 01:16:25 2013 (52314E29)
    nvkflt.sys                  Thu Sep 12 01:16:35 2013 (52314E33)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Sep 23 17:19:09.444 2013 (UTC - 4:00)**************************
    asvpndrv.sys                Wed Feb 29 15:46:06 2012 (4F4E8E8E)
    btath_lwflt.sys             Fri Nov  2 01:35:44 2012 (50935BB0)
    HECIx64.sys                 Mon Dec 17 14:32:21 2012 (50CF7345)
    btath_hcrp.sys              Tue Dec 18 04:54:54 2012 (50D03D6E)
    btath_bus.sys               Mon Jan 21 04:18:42 2013 (50FD07F2)
    btath_rcp.sys               Tue Mar 19 09:30:43 2013 (51486883)
    e22w8x64.sys                Wed Mar 20 17:24:01 2013 (514A28F1)
    RtsPer.sys                  Thu Mar 28 03:12:22 2013 (5153ED56)
    btath_avdt.sys              Thu May 23 02:09:20 2013 (519DB290)
    btfilter.sys                Thu May 23 02:09:55 2013 (519DB2B3)
    btath_flt.sys               Thu May 23 02:10:29 2013 (519DB2D5)
    btath_a2dp.sys              Thu May 23 02:10:37 2013 (519DB2DD)
    akw8x64.sys                 Thu May 30 16:17:16 2013 (51A7B3CC)
    nvhda64v.sys                Sun Jun 16 08:38:07 2013 (51BDB1AF)
    epfw.sys                    Mon Jul  8 08:35:43 2013 (51DAB21F)
    iwdbus.sys                  Wed Jul 24 21:06:12 2013 (51F07A04)
    nvvad64v.sys                Tue Aug 20 07:29:10 2013 (52135306)
    intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
    NdisVirtualBus.sys          Thu Aug 22 07:36:25 2013 (5215F7B9)
    UEFI.sys                    Thu Aug 22 07:40:03 2013 (5215F893)
    werkernel.sys               Thu Aug 22 07:40:24 2013 (5215F8A8)
    igdkmd64.sys                Mon Aug 26 15:31:20 2013 (521BAD08)
    em008_64.dat                Wed Sep  4 06:53:07 2013 (52271113)
    nvlddmkm.sys                Thu Sep 12 01:16:00 2013 (52314E10)
    
    http://www.carrona.org/drivers/driver.php?id=uimx64.sys
    http://www.carrona.org/drivers/driver.php?id=UimFIO.SYS
    http://www.carrona.org/drivers/driver.php?id=Uim_IMx64.sys
    http://www.carrona.org/drivers/driver.php?id=uim_vimx64.sys
    http://www.carrona.org/drivers/driver.php?id=eamonm.sys
    edevmon.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=ehdrv.sys
    http://www.carrona.org/drivers/driver.php?id=EpfwLWF.sys
    http://www.carrona.org/drivers/driver.php?id=epfwwfp.sys
    iaStorAV.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    dump_iaStorAV.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    intelpep.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    ahcache.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    em018_64.dat - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    em006_64.dat - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=nvpciflt.sys
    http://www.carrona.org/drivers/driver.php?id=nvkflt.sys
    asvpndrv.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=btath_lwflt.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=btath_hcrp.sys
    http://www.carrona.org/drivers/driver.php?id=btath_bus.sys
    http://www.carrona.org/drivers/driver.php?id=btath_rcp.sys
    http://www.carrona.org/drivers/driver.php?id=e22w8x64.sys
    RtsPer.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=btath_avdt.sys
    http://www.carrona.org/drivers/driver.php?id=btfilter.sys
    http://www.carrona.org/drivers/driver.php?id=btath_flt.sys
    http://www.carrona.org/drivers/driver.php?id=btath_a2dp.sys
    akw8x64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
    http://www.carrona.org/drivers/driver.php?id=epfw.sys
    http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
    http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    NdisVirtualBus.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    UEFI.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    werkernel.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    em008_64.dat - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
      My System SpecsSystem Spec

BSOD Windows 8.1 RTM
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