Windows 8 and 8.1 Forums

Ho envy 6t-1200 recovery fail error

  1. #1

    Posts : 3
    Windows 8.1 Pro 64 bit

    Ho envy 6t-1200 recovery fail error

    Envy 6t-1200
    Windows 8 pro 64 bit

    My computer would not boot up into windows so I attempted to use the usb recovery disc to recover it back to factory condition. It went through hp recovery manager and restarted and showed the installing software window and restarted a couple of times. The last time it restarted it showed a blue screen stating the following.


    Your PC needs to be repaired

    The boot configuration data for your pc is missing or contains errors.

    File: \EFI\Microsoft\Boot\BCD
    error code: 0xc000014c

    You'll need to use the recovery tools on your installation media. If you don't have any installation media (like a disc or USB device), contact your system administrator or pc manufacturer.

    Press Esc for UEFI Firmware Settings

    I have tried to use the USB again but it will not detect it. If I hit Esc the only options that will work are f1 for system information and f2 system diagnostic. F9 boot device options, F10 bios setup, and F11 system recovery will not work and go back to the same blue screen. I have ran a quick and extensive hard drive test and a memory test and they all passed. I have tried to use a windows 8 installation disc using my external disc drive but it will not read it either.

    Thank You for your help.
    Last edited by alienhotrod1995; 23 Sep 2013 at 10:26.

      My System SpecsSystem Spec

  2. #2

    Posts : 5,139
    Win8.1Pro - Finally!!!

    For starters:
    At work we start all repairs with a set of diagnostics. Often they find problems that weren't even expected. It's a waste of time to try to fix software on a system that has hardware problems.
    Please try these free diagnostics for starters: Initial Hardware Diagnostics
    Also, please ensure that you have ALL available Windows Updates (it may take several trips to get them all).
    If the system is still under warranty, I'd suggest having it repaired under warranty.
      My System SpecsSystem Spec

  3. #3

    Posts : 3
    Windows 8.1 Pro 64 bit

    Ok Thank You. I contacted hp and they are sending me a usb recovery disc.
      My System SpecsSystem Spec

  4. #4

    Worth running the HP Start Up Tests. Run these by tapping F2 on start up.

    Worth checking the HDD.
      My System SpecsSystem Spec

Ho envy 6t-1200 recovery fail error
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