Windows 8 and 8.1 Forums


BSOD Driver_Power_State_Failure and locks after hibernate

  1. #1


    Posts : 6
    Windows 8

    BSOD Driver_Power_State_Failure and locks after hibernate


    Brand new Sony Vaio SVS151290X laptop on Windows 8 (5 weeks old), SSD drive (replacing another Sony Vaio that was 8 mos old running on Win 7 that had Power_State_Failures trying to sleep or hibernate as well).
    Two issues:
    1) Random BSOD, 2 to 4 times a day
    You can see from the attached logs, Driver_Power_State_Failures tied to ACPI.SYS and NTOSKRNL.EXE, but having trouble finding the root cause with my limited technical expertise.

    2) When hibernating, black screens going into hibernate or coming out of hibernate about every fourth time (hard power off required)

    What I have done:
    • Updated Nvidia drivers, all Intel drivers that the Intel site java updater tool could find.
    • Running verifier
    • Deleted every piece of software that I knew I did not need off system
    • Reset Power Mgmt settings to out of the box defaults
    • Captured MiniDump files and exported Event Log (attached ZIP)
    • Tried to run the SF Diagnostic Tool, but it throws an exception and wont do the grab all function
    • Called Sony, they wanted me to format drive and start over. Tried to get them to take it back, but since it just passed over 30 days, they wont do it.


    Please let me know what else I need to gather and a tool other than SF Diagnostic (or the trick to get it to run properly)

    Device driver list is here: https://docs.google.com/file/d/0B4gi...it?usp=sharing

    Thanks - I have spent about 10 hours on this over the past week, painful and it will be costly to replace yet a 2nd laptop with a Dell or whatever. Any ideas would be greatly appreciated
    Last edited by danceswithbass; 20 Sep 2013 at 14:15.

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Please turn Driver Verifier off (Delete existing settings) as it's no longer needed for troubleshooting.

    I would like to see:
    MSINFO32:
    Please go to Start and type in "msinfo32.exe" (without the quotes) and press Enter
    Save the report as an .nfo file, then zip up the .nfo file and upload/attach the .zip file with your next post.
    Also, save a copy as a .txt file and include it also (it's much more difficult to read, but we have greater success in getting the info from it).

    If you're having difficulties with the format, please open an elevated (Run as administrator) Command Prompt and type (or copy/paste) "msinfo32 /nfo %USERPROFILE%\Desktop\TEST.NFO" (without the quotes) and press Enter. Then navigate to Desktop to retrieve the TEST.NFO file. If you have difficulties with making this work, please post back. Then zip up the .nfo file and upload/attach the .zip file with your next post.

    systeminfo:
    Please open an elevated (Run as administrator) Command Prompt and type (or copy/paste) "systeminfo.exe >%USERPROFILE%\Desktop\systeminfo.txt" (without the quotes) and press Enter. Then navigate to Desktop to retrieve the syteminfo.txt file. If you have difficulties with making this work, please post back. Then zip up the .txt file and upload/attach the .zip file with your next post.

    This may also help:
    Please do the following:
    - open Event Viewer (run eventvwr.msc from the "Run" dialog))
    - expand the Custom Views category (left click on the > next to the words "Custom Views")
    - right click on Administrative Events
    - select "Save all Events in Custom View as..."
    - save the file as Admin.evtx
    - zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
    - upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).

    From the dumps this looks to be a low-level problem (either hardware or low-level drivers).
    I strongly suspect the Sunbelt/Vipre/CounterSpy software and suggest uninstalling it in order to test.
    While testing, be sure to enable Windows Defender and the Windows Firewall.

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    CLVirtualDrive.sys Mon Dec 26 08:26:47 2011 (4EF87617)
    CyberLink Virtual Device Driver
    http://www.carrona.org/drivers/driver.php?id=CLVirtualDrive.sys

    If all of this doesn't stop the BSOD's, please run these free hardware diagnostics: Hardware Diagnostics. Let us know the results and we can move on from there.




    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Fri Sep 20 07:25:17.252 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\092013-8515-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 1:13:28.087
    *** ERROR: Module load completed but symbols could not be loaded for pci.sys
    Probably caused by :pci.sys
    BugCheck 9F, {3, fffffa800d649880, fffff802e7cac7f0, fffff9802a35ad80}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
    Arguments: 
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: fffffa800d649880, Physical Device Object of the stack
    Arg3: fffff802e7cac7f0, nt!TRIAGE_9F_POWER on Win7, otherwise the Functional Device Object of the stack
    Arg4: fffff9802a35ad80, The blocked IRP
    BUGCHECK_STR:  0x9F
    DEFAULT_BUCKET_ID: VERIFIER_ENABLED_VISTA_MINIDUMP
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x9F_VRF_3_ACPI_IMAGE_pci.sys
    CPUID:        "Intel(R) Core(TM) i7-3632QM CPU @ 2.20GHz"
    MaxSpeed:     2200
    CurrentSpeed: 2195
      BIOS Version                  R1021C8
      BIOS Release Date             03/13/2013
      Manufacturer                  Sony Corporation
      Product Name                  SVS151290X
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Sep 20 05:41:57.695 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\092013-9812-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 12:23:52.642
    *** ERROR: Module load completed but symbols could not be loaded for pci.sys
    Probably caused by :pci.sys
    BugCheck 9F, {3, fffffa800bd6a880, fffff800ac6af7f0, fffff98005e22d80}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
    Arguments: 
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: fffffa800bd6a880, Physical Device Object of the stack
    Arg3: fffff800ac6af7f0, nt!TRIAGE_9F_POWER on Win7, otherwise the Functional Device Object of the stack
    Arg4: fffff98005e22d80, The blocked IRP
    BUGCHECK_STR:  0x9F
    DEFAULT_BUCKET_ID: VERIFIER_ENABLED_VISTA_MINIDUMP
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x9F_VRF_3_ACPI_IMAGE_pci.sys
    CPUID:        "Intel(R) Core(TM) i7-3632QM CPU @ 2.20GHz"
    MaxSpeed:     2200
    CurrentSpeed: 2195
      BIOS Version                  R1021C8
      BIOS Release Date             03/13/2013
      Manufacturer                  Sony Corporation
      Product Name                  SVS151290X
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Sep 19 15:06:24.064 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\091913-6750-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 5:15:39.143
    *** ERROR: Module load completed but symbols could not be loaded for pci.sys
    Probably caused by :pci.sys
    BugCheck 9F, {3, fffffa800b9f4880, fffff8029266f7f0, fffffa8021099e10}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
    Arguments: 
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: fffffa800b9f4880, Physical Device Object of the stack
    Arg3: fffff8029266f7f0, nt!TRIAGE_9F_POWER on Win7, otherwise the Functional Device Object of the stack
    Arg4: fffffa8021099e10, The blocked IRP
    BUGCHECK_STR:  0x9F
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x9F_3_ACPI_IMAGE_pci.sys
    CPUID:        "Intel(R) Core(TM) i7-3632QM CPU @ 2.20GHz"
    MaxSpeed:     2200
    CurrentSpeed: 2195
      BIOS Version                  R1021C8
      BIOS Release Date             03/13/2013
      Manufacturer                  Sony Corporation
      Product Name                  SVS151290X
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Sep 18 20:05:53.667 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\091913-5812-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 0:22:32.050
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for pci.sys
    Probably caused by :pci.sys
    BugCheck 9F, {3, fffffa800b9eb880, fffff803819867f0, fffffa8020902a20}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
    Arguments: 
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: fffffa800b9eb880, Physical Device Object of the stack
    Arg3: fffff803819867f0, nt!TRIAGE_9F_POWER on Win7, otherwise the Functional Device Object of the stack
    Arg4: fffffa8020902a20, The blocked IRP
    BUGCHECK_STR:  0x9F
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x9F_3_ACPI_IMAGE_pci.sys
    CPUID:        "Intel(R) Core(TM) i7-3632QM CPU @ 2.20GHz"
    MaxSpeed:     2200
    CurrentSpeed: 2195
      BIOS Version                  R1021C8
      BIOS Release Date             03/13/2013
      Manufacturer                  Sony Corporation
      Product Name                  SVS151290X
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Sep 18 19:43:22.651 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\091813-4937-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 0:00:01.417
    Probably caused by :GenuineIntel
    BugCheck 124, {0, fffffa800db698f8, 0, 0}
    BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
    Arguments: 
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: fffffa800db698f8, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.
    BUGCHECK_STR:  0x124_GenuineIntel
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x124_GenuineIntel__UNKNOWN_PRV
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Sep 16 11:39:26.555 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\091613-5859-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 3:12:54.685
    *** WARNING: Unable to verify timestamp for RTKVHD64.sys
    *** ERROR: Module load completed but symbols could not be loaded for RTKVHD64.sys
    Probably caused by :RTKVHD64.sys ( RTKVHD64+1ccf64 )
    BugCheck 1000007E, {ffffffffc0000005, fffff88008885f64, fffff8801f181818, fffff8801f181050}
    BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
    Arguments: 
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff88008885f64, The address that the exception occurred at
    Arg3: fffff8801f181818, Exception Record Address
    Arg4: fffff8801f181050, Context Record Address
    PROCESS_NAME:  System
    BUGCHECK_STR:  AV
    FAILURE_BUCKET_ID: AV_RTKVHD64+1ccf64
    CPUID:        "Intel(R) Core(TM) i7-3632QM CPU @ 2.20GHz"
    MaxSpeed:     2200
    CurrentSpeed: 2195
      BIOS Version                  R1021C8
      BIOS Release Date             03/13/2013
      Manufacturer                  Sony Corporation
      Product Name                  SVS151290X
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Sep 16 07:44:08.237 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\091613-5250-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 9:51:33.001
    *** ERROR: Module load completed but symbols could not be loaded for pci.sys
    Probably caused by :pci.sys
    BugCheck 9F, {3, fffffa8013ac5880, fffff8026d7e57f0, fffffa8012a31340}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
    Arguments: 
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: fffffa8013ac5880, Physical Device Object of the stack
    Arg3: fffff8026d7e57f0, nt!TRIAGE_9F_POWER on Win7, otherwise the Functional Device Object of the stack
    Arg4: fffffa8012a31340, The blocked IRP
    BUGCHECK_STR:  0x9F
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x9F_3_ACPI_IMAGE_pci.sys
    CPUID:        "Intel(R) Core(TM) i7-3632QM CPU @ 2.20GHz"
    MaxSpeed:     2200
    CurrentSpeed: 2195
      BIOS Version                  R1021C8
      BIOS Release Date             03/13/2013
      Manufacturer                  Sony Corporation
      Product Name                  SVS151290X
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun Sep 15 19:47:11.708 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\091513-5125-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 0:44:35.473
    *** ERROR: Module load completed but symbols could not be loaded for intelppm.sys
    Probably caused by :GenuineIntel
    BugCheck 124, {0, fffffa800db65028, fe000000, 800400}
    BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
    Arguments: 
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: fffffa800db65028, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000fe000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000800400, Low order 32-bits of the MCi_STATUS value.
    BUGCHECK_STR:  0x124_GenuineIntel
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x124_GenuineIntel__UNKNOWN
    CPUID:        "Intel(R) Core(TM) i7-3632QM CPU @ 2.20GHz"
    MaxSpeed:     2200
    CurrentSpeed: 2195
      BIOS Version                  R1021C8
      BIOS Release Date             03/13/2013
      Manufacturer                  Sony Corporation
      Product Name                  SVS151290X
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Sep 14 14:03:51.430 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\091413-6609-02.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 0:03:10.195
    *** ERROR: Module load completed but symbols could not be loaded for usbhub.sys
    *** WARNING: Unable to verify timestamp for bthport.sys
    *** ERROR: Module load completed but symbols could not be loaded for bthport.sys
    Probably caused by :usbhub.sys
    BugCheck 9F, {3, fffffa800daeb060, fffff8800171e7f0, fffffa8012787010}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
    Arguments: 
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: fffffa800daeb060, Physical Device Object of the stack
    Arg3: fffff8800171e7f0, nt!TRIAGE_9F_POWER on Win7, otherwise the Functional Device Object of the stack
    Arg4: fffffa8012787010, The blocked IRP
    BUGCHECK_STR:  0x9F
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x9F_3_ACPI_IMAGE_usbhub.sys
    CPUID:        "Intel(R) Core(TM) i7-3632QM CPU @ 2.20GHz"
    MaxSpeed:     2200
    CurrentSpeed: 2195
      BIOS Version                  R1021C8
      BIOS Release Date             03/13/2013
      Manufacturer                  Sony Corporation
      Product Name                  SVS151290X
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Sep 14 07:08:14.344 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\091413-6609-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 19:48:05.149
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for pci.sys
    Probably caused by :pci.sys
    BugCheck 9F, {3, fffffa800aa91880, fffff8010d6ed7f0, fffffa800a6f3010}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
    Arguments: 
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: fffffa800aa91880, Physical Device Object of the stack
    Arg3: fffff8010d6ed7f0, nt!TRIAGE_9F_POWER on Win7, otherwise the Functional Device Object of the stack
    Arg4: fffffa800a6f3010, The blocked IRP
    BUGCHECK_STR:  0x9F
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x9F_3_nvlddmkm_IMAGE_pci.sys
    CPUID:        "Intel(R) Core(TM) i7-3632QM CPU @ 2.20GHz"
    MaxSpeed:     2200
    CurrentSpeed: 2195
      BIOS Version                  R1021C8
      BIOS Release Date             03/13/2013
      Manufacturer                  Sony Corporation
      Product Name                  SVS151290X
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Sep 13 11:19:32.955 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\091313-6234-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 4:27:56.406
    *** WARNING: Unable to verify timestamp for NETwew00.sys
    *** ERROR: Module load completed but symbols could not be loaded for NETwew00.sys
    Probably caused by :NETwew00.sys ( NETwew00+b3155 )
    BugCheck 133, {0, 501, 500, 0}
    BugCheck Info: DPC_WATCHDOG_VIOLATION (133)
    Arguments: 
    Arg1: 0000000000000000, A single DPC or ISR exceeded its time allotment. The offending
        component can usually be identified with a stack trace.
    Arg2: 0000000000000501, The DPC time count (in ticks).
    Arg3: 0000000000000500, The DPC time allotment (in ticks).
    Arg4: 0000000000000000
    BUGCHECK_STR:  0x133
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  NetworkClient.
    FAILURE_BUCKET_ID: 0x133_DPC_NETwew00+b3155
    CPUID:        "Intel(R) Core(TM) i7-3632QM CPU @ 2.20GHz"
    MaxSpeed:     2200
    CurrentSpeed: 2195
      BIOS Version                  R1021C8
      BIOS Release Date             03/13/2013
      Manufacturer                  Sony Corporation
      Product Name                  SVS151290X
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Sep 12 18:40:48.560 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\091313-6843-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:1 days 8:01:52.654
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for pci.sys
    Probably caused by :pci.sys
    BugCheck 9F, {3, fffffa800bbed880, fffff800491dc7f0, fffffa8018e43010}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
    Arguments: 
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: fffffa800bbed880, Physical Device Object of the stack
    Arg3: fffff800491dc7f0, nt!TRIAGE_9F_POWER on Win7, otherwise the Functional Device Object of the stack
    Arg4: fffffa8018e43010, The blocked IRP
    BUGCHECK_STR:  0x9F
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x9F_3_nvlddmkm_IMAGE_pci.sys
    CPUID:        "Intel(R) Core(TM) i7-3632QM CPU @ 2.20GHz"
    MaxSpeed:     2200
    CurrentSpeed: 2195
      BIOS Version                  R1021C8
      BIOS Release Date             03/13/2013
      Manufacturer                  Sony Corporation
      Product Name                  SVS151290X
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Fri Sep 20 07:25:17.252 2013 (UTC - 4:00)**************************
    sbapifs.sys                 Mon Aug 29 17:39:53 2011 (4E5C0729)
    CLVirtualDrive.sys          Mon Dec 26 08:26:47 2011 (4EF87617)
    GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
    sows.sys                    Sun Jun 10 21:36:13 2012 (4FD54B8D)
    Rt630x64.sys                Tue Jun 12 09:37:53 2012 (4FD74631)
    SFEP.sys                    Mon Jun 18 04:11:46 2012 (4FDEE2C2)
    IntcDAud.sys                Tue Jun 19 10:40:51 2012 (4FE08F73)
    HECIx64.sys                 Mon Jul  2 18:14:58 2012 (4FF21D62)
    iwdbus.sys                  Mon Jul 23 16:19:17 2012 (500DB1C5)
    iBtFltCoex.sys              Tue Jul 24 06:03:05 2012 (500E72D9)
    dump_iaStorA.sys            Fri Aug 10 13:22:59 2012 (50254373)
    iaStorA.sys                 Fri Aug 10 13:22:59 2012 (50254373)
    SynTP.sys                   Thu Aug 16 16:09:43 2012 (502D5387)
    Smb_driver_Intel.sys        Thu Aug 16 16:11:24 2012 (502D53EC)
    igdkmd64.sys                Tue Aug 21 13:08:36 2012 (5033C094)
    RTKVHD64.sys                Tue Sep 25 08:06:24 2012 (50619E40)
    nvlddmkm.sys                Tue Oct  2 14:21:13 2012 (506B3099)
    nvpciflt.sys                Tue Oct  2 14:21:40 2012 (506B30B4)
    btmaux.sys                  Tue Oct 30 01:12:32 2012 (508F61C0)
    intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
    btmhsf.sys                  Mon Dec  3 06:25:34 2012 (50BC8C2E)
    KAPFA.SYS                   Tue May 14 21:13:43 2013 (5192E147)
    usb3Hub.sys                 Fri Jun 14 09:49:08 2013 (51BB1F54)
    NETwew00.sys                Thu Aug 22 17:20:34 2013 (521680A2)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Sep 19 15:06:24.064 2013 (UTC - 4:00)**************************
    AMPPAL.sys                  Thu Sep 13 07:30:17 2012 (5051C3C9)
    usb3Hub.sys                 Wed Sep 26 07:04:00 2012 (5062E120)
    XHCIPort.sys                Wed Sep 26 07:04:01 2012 (5062E121)
    NETwew00.sys                Wed Oct 10 14:16:17 2012 (5075BB71)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Sep 18 20:05:53.667 2013 (UTC - 4:00)**************************
    btmaux.sys                  Tue Apr 24 02:34:35 2012 (4F96497B)
    iBtFltCoex.sys              Tue Jul  3 18:22:55 2012 (4FF370BF)
    btmhsf.sys                  Sat Jul 14 09:31:32 2012 (500174B4)
    RTKVHD64.sys                Tue Jul 17 09:11:37 2012 (50056489)
    igdkmd64.sys                Tue Jul 31 18:05:35 2012 (501856AF)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Sep 16 11:39:26.555 2013 (UTC - 4:00)**************************
    RtsPStor.sys                Wed Jun 13 06:08:38 2012 (4FD866A6)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun Sep 15 19:47:11.708 2013 (UTC - 4:00)**************************
    AMPPAL.sys                  Tue Jul 17 03:35:22 2012 (500515BA)
    NETwew00.sys                Tue Aug  7 18:49:57 2012 (50219B95)
    
    http://www.carrona.org/drivers/driver.php?id=sbapifs.sys
    http://www.carrona.org/drivers/driver.php?id=CLVirtualDrive.sys
    http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
    http://www.carrona.org/drivers/driver.php?id=sows.sys
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
    http://www.carrona.org/drivers/driver.php?id=SFEP.sys
    http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
    http://www.carrona.org/drivers/driver.php?id=iBtFltCoex.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=SynTP.sys
    http://www.carrona.org/drivers/driver.php?id=Smb_driver_Intel.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=nvpciflt.sys
    http://www.carrona.org/drivers/driver.php?id=btmaux.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=btmhsf.sys
    KAPFA.SYS - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    usb3Hub.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    NETwew00.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=AMPPAL.sys
    usb3Hub.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    XHCIPort.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    NETwew00.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=btmaux.sys
    http://www.carrona.org/drivers/driver.php?id=iBtFltCoex.sys
    http://www.carrona.org/drivers/driver.php?id=btmhsf.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=RtsPStor.sys
    http://www.carrona.org/drivers/driver.php?id=AMPPAL.sys
    NETwew00.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
      My System SpecsSystem Spec

  3. #3


    Posts : 6
    Windows 8


    Here is the ZIP file you asked for. Thanks for taking an interest.

    Desperate in Dallas
      My System SpecsSystem Spec

  4. #4


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Nothing additional in the reports. I'd suggest waiting to see if the BSOD's have stopped.
    If not, then zip up the contents of C:\Windows|minidump and upload iwt with your next post.
    (If you have problems with it, copy it to your Desktop and zip it from there).
      My System SpecsSystem Spec

  5. #5


    Posts : 6
    Windows 8


    I removed the Antivirus program and uninstalled the DVD program that was loading CLVirtualDrive, had a Power_State_failure BSOD this morning. I am attaching the Admin event log and a zip with all my minidump files below. I found the the Sony Firmware Extension Parser that is less than a year old and installed it this morning after the crash. Seems like we are out of bullets if I keep having crashes?
      My System SpecsSystem Spec

  6. #6


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Don't worry about the SFEP driver - it was only the 2007 version that was a problem. I occasionally forget to remove the RED highlighting.

    Not much in the Admin Event log - but there's issues with a Group Policy script that's loading. I'm not familiar with GP, so I don't know how significant this is. Let's just hold off on it for now.

    2 of the last 4 memory dumps blame KAPFA.sys - a network management tool (Kapfa Agent) from these folks: IT Systems Management Software | Kaseya

    I have to wonder if this is a work computer and if other programs are causing issues with these tools. The appropriate place to check on this would be the work IT department.

    We're not out of bullets yet - and we rarely run out of them.
    Here's what I do:
    - first I rule out 3rd party drivers (over 90% of BSOD's are due to this)
    - then I rule out hardware (less than 10% of BSOD's are due to this)
    - then I look at Windows problems (less than 1% of BSOD's are due to this - as long as Windows Updates are fully up to date).

    We're still looking at 3rd party drivers here - with Kapfa being the most likely at this point.
    Kaspersky is also involved, so please remove it and ensure that you TEMPORARILY use Windows Defender and the Windows Firewall.
    Also, the Sunbelt ActiveProtection Filter part of VIPRE/CounterSpy from Sunbelt Software is still loaded. Please ensure that the remanants are removed.

    Depending on the version that you have, here's the links for the cleanup tools:
    Sunbelt CounterSpy: http://sunbelt-software.com/support/vc/CClean.exe
    Sunbelt Vipre: http://sunbelt-software.com/support/vc/VClean.exe
    FYI - this is the driver that needs to be removed (DO NOT manually remove it - it may render your system unbootable!!!)
    sbapifs.sys Mon Aug 29 17:39:53 2011 (4E5C0729)
    Sunbelt ActiveProtection Filter part of VIPRE/CounterSpy from Sunbelt Software (may be a part of Lavasoft protection also).
    http://www.carrona.org/drivers/driver.php?id=sbapifs.sys
    Be advised that these are direct downloads, so you should immediately scan them with an antivirus after downloading (and definitely before executing them).

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    CLVirtualDrive.sys Mon Dec 26 08:26:47 2011 (4EF87617)
    CyberLink Virtual Device Driver
    http://www.carrona.org/drivers/driver.php?id=CLVirtualDrive.sys




    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Sat Sep 21 06:30:05.073 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\092113-5765-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 7:28:18.836
    *** ERROR: Module load completed but symbols could not be loaded for pci.sys
    Probably caused by :pci.sys
    BugCheck 9F, {3, fffffa800bbfe880, fffff880009f67f0, fffffa8023b51920}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
    Arguments: 
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: fffffa800bbfe880, Physical Device Object of the stack
    Arg3: fffff880009f67f0, nt!TRIAGE_9F_POWER on Win7, otherwise the Functional Device Object of the stack
    Arg4: fffffa8023b51920, The blocked IRP
    BUGCHECK_STR:  0x9F
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x9F_3_ACPI_IMAGE_pci.sys
    CPUID:        "Intel(R) Core(TM) i7-3632QM CPU @ 2.20GHz"
    MaxSpeed:     2200
    CurrentSpeed: 2195
      BIOS Version                  R1021C8
      BIOS Release Date             03/13/2013
      Manufacturer                  Sony Corporation
      Product Name                  SVS151290X
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Sep 20 22:56:43.174 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\092013-6171-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 1:34:28.903
    *** WARNING: Unable to verify timestamp for VerifierExt.sys
    *** ERROR: Module load completed but symbols could not be loaded for VerifierExt.sys
    *** WARNING: Unable to verify timestamp for KAPFA.SYS
    *** ERROR: Module load completed but symbols could not be loaded for KAPFA.SYS
    Probably caused by :KAPFA.SYS ( KAPFA+4d2f )
    BugCheck C4, {2001c, fffff8800106ff10, 0, 0}
    BugCheck Info: DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
    DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
    Arguments: 
    Arg1: 000000000002001c, ID of the 'IrqlPsPassive' rule that was violated.
    Arg2: fffff8800106ff10, A pointer to the string describing the violated rule condition.
    Arg3: 0000000000000000, An optional pointer to the rule state variable(s).
    Arg4: 0000000000000000, Reserved (unused)
    BUGCHECK_STR:  0xc4_IrqlPsPassive_XDV
    PROCESS_NAME:  AgentMon.exe
    FAILURE_BUCKET_ID: 0xc4_IrqlPsPassive_XDV_VRF_KAPFA+4d2f
    CPUID:        "Intel(R) Core(TM) i7-3632QM CPU @ 2.20GHz"
    MaxSpeed:     2200
    CurrentSpeed: 2195
      BIOS Version                  R1021C8
      BIOS Release Date             03/13/2013
      Manufacturer                  Sony Corporation
      Product Name                  SVS151290X
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Sep 20 21:21:52.491 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\092013-7906-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 1:02:45.339
    *** WARNING: Unable to verify timestamp for VerifierExt.sys
    *** ERROR: Module load completed but symbols could not be loaded for VerifierExt.sys
    *** WARNING: Unable to verify timestamp for KAPFA.SYS
    *** ERROR: Module load completed but symbols could not be loaded for KAPFA.SYS
    Probably caused by :KAPFA.SYS ( KAPFA+4d2f )
    BugCheck C4, {2001c, fffff880010c4f10, 0, 0}
    BugCheck Info: DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
    DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
    Arguments: 
    Arg1: 000000000002001c, ID of the 'IrqlPsPassive' rule that was violated.
    Arg2: fffff880010c4f10, A pointer to the string describing the violated rule condition.
    Arg3: 0000000000000000, An optional pointer to the rule state variable(s).
    Arg4: 0000000000000000, Reserved (unused)
    BUGCHECK_STR:  0xc4_IrqlPsPassive_XDV
    PROCESS_NAME:  AgentMon.exe
    FAILURE_BUCKET_ID: 0xc4_IrqlPsPassive_XDV_VRF_KAPFA+4d2f
    CPUID:        "Intel(R) Core(TM) i7-3632QM CPU @ 2.20GHz"
    MaxSpeed:     2200
    CurrentSpeed: 2195
      BIOS Version                  R1021C8
      BIOS Release Date             03/13/2013
      Manufacturer                  Sony Corporation
      Product Name                  SVS151290X
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Sep 20 19:47:39.196 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\092013-8875-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 11:08:37.522
    *** ERROR: Module load completed but symbols could not be loaded for pci.sys
    Probably caused by :pci.sys
    BugCheck 9F, {3, fffffa800d649880, fffff88002e067f0, fffff98033e88d80}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
    Arguments: 
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: fffffa800d649880, Physical Device Object of the stack
    Arg3: fffff88002e067f0, nt!TRIAGE_9F_POWER on Win7, otherwise the Functional Device Object of the stack
    Arg4: fffff98033e88d80, The blocked IRP
    BUGCHECK_STR:  0x9F
    DEFAULT_BUCKET_ID: VERIFIER_ENABLED_VISTA_MINIDUMP
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x9F_VRF_3_ACPI_IMAGE_pci.sys
    CPUID:        "Intel(R) Core(TM) i7-3632QM CPU @ 2.20GHz"
    MaxSpeed:     2200
    CurrentSpeed: 2195
      BIOS Version                  R1021C8
      BIOS Release Date             03/13/2013
      Manufacturer                  Sony Corporation
      Product Name                  SVS151290X
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Sat Sep 21 06:30:05.073 2013 (UTC - 4:00)**************************
    sbapifs.sys                 Mon Aug 29 17:39:53 2011 (4E5C0729)
    GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
    sows.sys                    Sun Jun 10 21:36:13 2012 (4FD54B8D)
    Rt630x64.sys                Tue Jun 12 09:37:53 2012 (4FD74631)
    SFEP.sys                    Mon Jun 18 04:11:46 2012 (4FDEE2C2)
    IntcDAud.sys                Tue Jun 19 10:40:51 2012 (4FE08F73)
    HECIx64.sys                 Mon Jul  2 18:14:58 2012 (4FF21D62)
    iwdbus.sys                  Mon Jul 23 16:19:17 2012 (500DB1C5)
    iBtFltCoex.sys              Tue Jul 24 06:03:05 2012 (500E72D9)
    iaStorA.sys                 Fri Aug 10 13:22:59 2012 (50254373)
    dump_iaStorA.sys            Fri Aug 10 13:22:59 2012 (50254373)
    SynTP.sys                   Thu Aug 16 16:09:43 2012 (502D5387)
    Smb_driver_Intel.sys        Thu Aug 16 16:11:24 2012 (502D53EC)
    igdkmd64.sys                Tue Aug 21 13:08:36 2012 (5033C094)
    RTKVHD64.sys                Tue Sep 25 08:06:24 2012 (50619E40)
    nvlddmkm.sys                Tue Oct  2 14:21:13 2012 (506B3099)
    nvpciflt.sys                Tue Oct  2 14:21:40 2012 (506B30B4)
    btmaux.sys                  Tue Oct 30 01:12:32 2012 (508F61C0)
    intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
    btmhsf.sys                  Mon Dec  3 06:25:34 2012 (50BC8C2E)
    klpd.sys                    Fri Apr 12 07:34:45 2013 (5167F155)
    klkbdflt.sys                Sun May  5 14:41:28 2013 (5186A7D8)
    klmouflt.sys                Sun May  5 14:41:29 2013 (5186A7D9)
    kl1.sys                     Mon May  6 01:21:28 2013 (51873DD8)
    klwfp.sys                   Tue May  7 09:56:12 2013 (518907FC)
    KAPFA.SYS                   Tue May 14 21:13:43 2013 (5192E147)
    klflt.sys                   Fri May 31 14:59:40 2013 (51A8F31C)
    kneps.sys                   Thu Jun  6 09:37:07 2013 (51B09083)
    klim6.sys                   Mon Jun 10 04:27:38 2013 (51B58DFA)
    usb3Hub.sys                 Fri Jun 14 09:49:08 2013 (51BB1F54)
    klif.sys                    Sat Jul 20 04:17:11 2013 (51EA4787)
    NETwew00.sys                Thu Aug 22 17:20:34 2013 (521680A2)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Sep 20 22:56:43.174 2013 (UTC - 4:00)**************************
    CLVirtualDrive.sys          Mon Dec 26 08:26:47 2011 (4EF87617)
    
    http://www.carrona.org/drivers/driver.php?id=sbapifs.sys
    http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
    http://www.carrona.org/drivers/driver.php?id=sows.sys
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
    http://www.carrona.org/drivers/driver.php?id=SFEP.sys
    http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
    http://www.carrona.org/drivers/driver.php?id=iBtFltCoex.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=SynTP.sys
    http://www.carrona.org/drivers/driver.php?id=Smb_driver_Intel.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=nvpciflt.sys
    http://www.carrona.org/drivers/driver.php?id=btmaux.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=btmhsf.sys
    klpd.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=klkbdflt.sys
    http://www.carrona.org/drivers/driver.php?id=klmouflt.sys
    http://www.carrona.org/drivers/driver.php?id=kl1.sys
    http://www.carrona.org/drivers/driver.php?id=klwfp.sys
    KAPFA.SYS - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=klflt.sys
    http://www.carrona.org/drivers/driver.php?id=kneps.sys
    http://www.carrona.org/drivers/driver.php?id=klim6.sys
    usb3Hub.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=klif.sys
    NETwew00.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=CLVirtualDrive.sys
      My System SpecsSystem Spec

  7. #7


    Posts : 6
    Windows 8


    Well, encouraging. I ran the CClean and Vclean and the system is definitely more stable. It stayed up all day on Sunday without rebooting itself. I did use it last night and it self hibernated since it was running on battery and did not come out of hibernate successfully (went to a black screen). I am going to run it for a day or two and give it a better sample, but its definitely more stable as it was BSODing about every two hours before. Thanks for all your help
      My System SpecsSystem Spec

  8. #8


    Posts : 5,139
    Win8.1Pro - Finally!!!


    I'm glad that it's working better now.
    If it continues to go to a black screen, please resubmit the Admin Event Viewer log files to see if anything new has shown up.
      My System SpecsSystem Spec

  9. #9


    Posts : 6
    Windows 8


    Bad news, had trouble coming out of hibernate this morning and then two BSODs today
    Attached the SF Grab All below
      My System SpecsSystem Spec

  10. #10


    Posts : 5,139
    Win8.1Pro - Finally!!!


    KAPFA is still present, as is Kaspersky.
    We need to test without them.
    1) Uninstall KAPFA. If required for work, then temporarily uninstall and test, then reinstall before returning to work.
    2) Uninstall the Kaspersky. Use Windows Defender and the Windows Firewall.

    We must rule these out in order to decide if this is a hardware problem or not.
    If it turns out to be hardware, then there's a whole bunch of other tests to run ( Hardware Diagnostics )

    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Tue Sep 24 21:38:04.847 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\092413-7125-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 13:22:10.069
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for pci.sys
    Probably caused by :pci.sys
    BugCheck 9F, {3, fffffa800bb11880, fffff801928de7f0, fffffa801f5f1010}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
    Arguments: 
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: fffffa800bb11880, Physical Device Object of the stack
    Arg3: fffff801928de7f0, nt!TRIAGE_9F_POWER on Win7, otherwise the Functional Device Object of the stack
    Arg4: fffffa801f5f1010, The blocked IRP
    BUGCHECK_STR:  0x9F
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x9F_3_ACPI_IMAGE_pci.sys
    CPUID:        "Intel(R) Core(TM) i7-3632QM CPU @ 2.20GHz"
    MaxSpeed:     2200
    CurrentSpeed: 2195
      BIOS Version                  R1021C8
      BIOS Release Date             03/13/2013
      Manufacturer                  Sony Corporation
      Product Name                  SVS151290X
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Sep 24 08:09:57.159 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\092413-5578-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 0:28:28.855
    *** ERROR: Module load completed but symbols could not be loaded for pci.sys
    Probably caused by :pci.sys
    BugCheck 9F, {3, fffffa800bb10880, fffff8038c0ef7f0, fffffa8023529130}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
    Arguments: 
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: fffffa800bb10880, Physical Device Object of the stack
    Arg3: fffff8038c0ef7f0, nt!TRIAGE_9F_POWER on Win7, otherwise the Functional Device Object of the stack
    Arg4: fffffa8023529130, The blocked IRP
    BUGCHECK_STR:  0x9F
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x9F_3_ACPI_IMAGE_pci.sys
    CPUID:        "Intel(R) Core(TM) i7-3632QM CPU @ 2.20GHz"
    MaxSpeed:     2200
    CurrentSpeed: 2195
      BIOS Version                  R1021C8
      BIOS Release Date             03/13/2013
      Manufacturer                  Sony Corporation
      Product Name                  SVS151290X
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Sep 24 07:41:02.411 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\092413-5531-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 9:33:29.188
    *** ERROR: Module load completed but symbols could not be loaded for pci.sys
    Probably caused by :pci.sys
    BugCheck 9F, {3, fffffa800bb11880, fffff880009f67f0, fffffa8022b70010}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
    Arguments: 
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: fffffa800bb11880, Physical Device Object of the stack
    Arg3: fffff880009f67f0, nt!TRIAGE_9F_POWER on Win7, otherwise the Functional Device Object of the stack
    Arg4: fffffa8022b70010, The blocked IRP
    BUGCHECK_STR:  0x9F
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x9F_3_ACPI_IMAGE_pci.sys
    CPUID:        "Intel(R) Core(TM) i7-3632QM CPU @ 2.20GHz"
    MaxSpeed:     2200
    CurrentSpeed: 2195
      BIOS Version                  R1021C8
      BIOS Release Date             03/13/2013
      Manufacturer                  Sony Corporation
      Product Name                  SVS151290X
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Tue Sep 24 21:38:04.847 2013 (UTC - 4:00)**************************
    GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
    igdkmd64.sys                Fri May 25 00:24:33 2012 (4FBF0981)
    sows.sys                    Sun Jun 10 21:36:13 2012 (4FD54B8D)
    Rt630x64.sys                Tue Jun 12 09:37:53 2012 (4FD74631)
    SFEP.sys                    Mon Jun 18 04:11:46 2012 (4FDEE2C2)
    IntcDAud.sys                Tue Jun 19 10:40:51 2012 (4FE08F73)
    HECIx64.sys                 Mon Jul  2 18:14:58 2012 (4FF21D62)
    iwdbus.sys                  Mon Jul 23 16:19:17 2012 (500DB1C5)
    iBtFltCoex.sys              Tue Jul 24 06:03:05 2012 (500E72D9)
    SynTP.sys                   Thu Aug 16 16:09:43 2012 (502D5387)
    Smb_driver_Intel.sys        Thu Aug 16 16:11:24 2012 (502D53EC)
    RTKVHD64.sys                Tue Sep 25 08:06:24 2012 (50619E40)
    nvlddmkm.sys                Tue Oct  2 14:21:13 2012 (506B3099)
    nvpciflt.sys                Tue Oct  2 14:21:40 2012 (506B30B4)
    btmaux.sys                  Tue Oct 30 01:12:32 2012 (508F61C0)
    intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
    btmhsf.sys                  Mon Dec  3 06:25:34 2012 (50BC8C2E)
    klpd.sys                    Fri Apr 12 07:34:45 2013 (5167F155)
    klkbdflt.sys                Sun May  5 14:41:28 2013 (5186A7D8)
    klmouflt.sys                Sun May  5 14:41:29 2013 (5186A7D9)
    kl1.sys                     Mon May  6 01:21:28 2013 (51873DD8)
    klwfp.sys                   Tue May  7 09:56:12 2013 (518907FC)
    KAPFA.SYS                   Tue May 14 21:13:43 2013 (5192E147)
    klflt.sys                   Fri May 31 14:59:40 2013 (51A8F31C)
    kneps.sys                   Thu Jun  6 09:37:07 2013 (51B09083)
    klim6.sys                   Mon Jun 10 04:27:38 2013 (51B58DFA)
    usb3Hub.sys                 Fri Jun 14 09:49:08 2013 (51BB1F54)
    klif.sys                    Sat Jul 20 04:17:11 2013 (51EA4787)
    iaStorA.sys                 Thu Aug  1 21:39:52 2013 (51FB0DE8)
    dump_iaStorA.sys            Thu Aug  1 21:39:52 2013 (51FB0DE8)
    NETwew00.sys                Thu Aug 22 17:20:34 2013 (521680A2)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Sep 24 08:09:57.159 2013 (UTC - 4:00)**************************
    RtsPStor.sys                Wed Jun 13 06:08:38 2012 (4FD866A6)
    
    http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=sows.sys
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
    http://www.carrona.org/drivers/driver.php?id=SFEP.sys
    http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
    http://www.carrona.org/drivers/driver.php?id=iBtFltCoex.sys
    http://www.carrona.org/drivers/driver.php?id=SynTP.sys
    http://www.carrona.org/drivers/driver.php?id=Smb_driver_Intel.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=nvpciflt.sys
    http://www.carrona.org/drivers/driver.php?id=btmaux.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=btmhsf.sys
    klpd.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=klkbdflt.sys
    http://www.carrona.org/drivers/driver.php?id=klmouflt.sys
    http://www.carrona.org/drivers/driver.php?id=kl1.sys
    http://www.carrona.org/drivers/driver.php?id=klwfp.sys
    KAPFA.SYS - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=klflt.sys
    http://www.carrona.org/drivers/driver.php?id=kneps.sys
    http://www.carrona.org/drivers/driver.php?id=klim6.sys
    usb3Hub.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=klif.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    NETwew00.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=RtsPStor.sys
      My System SpecsSystem Spec

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BSOD Driver_Power_State_Failure and locks after hibernate
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