Windows 8 and 8.1 Forums

HELP! VIDEO_TDR_FAILURE crash on my WIN 8 laptop

  1. #1

    HELP! VIDEO_TDR_FAILURE crash on my WIN 8 laptop

    I've been getting VIDEO_TDR_FAILURE when watching videos and playing games on my LENOVO Z470. I upgraded from Windows 7 hoping that Windows 8 can fix these crashes. I already brought this laptop to the service center several times but the crashes still occur even after they replaced my motherboard. Please help. The crash always points out to my intel graphics driver (igdkmd64.sys) even when I was on windows 7. I've already tried almost all intel drivers and even updated all my hardware drivers including chipset.

      My System SpecsSystem Spec

  2. #2

    Posts : 5,139
    Win8.1Pro - Finally!!!

    Here's things to try for VIDEO_TDR_FAILURE BSOD's: Video TDR Timeout - 0x116 + 0x117 - Sysnative Forums

    Please provide this information so we can provide a complete analysis: Blue Screen of Death (BSOD) Posting Instructions
      My System SpecsSystem Spec

HELP! VIDEO_TDR_FAILURE crash on my WIN 8 laptop
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