Windows 8 and 8.1 Forums

BSOD When Encoding Video

  1. #1


    Posts : 2
    Windows 8

    BSOD When Encoding Video


    Hello, I have been getting BSODs quite frequently when I'm trying to encode video. Since this is a very cpu intensive process I assumed it was due to my overclock. I went back to stock on my processor, and I am still seeing these errors no matter what program I'm using to encode. Any help would be greatly appreciated.

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    HotSpot Shield is known to cause BSOD's on some Windows systems - please uninstall it immediately.

    Please install the chipset drivers for your system/motherboard
    Your HiDefinition Audio is disabled. Is this deliberate? If so, why?

    Lot's of Live Kernel Events in the WER section of MSINFO32 - may be indicative of a hardware problem. Please do this:
    Please do the following:
    - open Event Viewer (run eventvwr.msc from the "Run" dialog))
    - expand the Custom Views category (left click on the > next to the words "Custom Views")
    - right click on Administrative Events
    - select "Save all Events in Custom View as..."
    - save the file as Admin.evtx
    - zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
    - upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).
    Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Windows systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions).
    Please un-install the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): [S] DuplexSecure - FAQ [/S] Link broken as of 21 Jul 2012
    New link (15 Aug 2012): DuplexSecure - Downloads (pick the appropriate version for your system and select "Un-install" when you run it).
    Alternate link: Disc-Tools.com
    Manual procedure here: Registry and SPTD problems | DAEMON Pro Help
    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    MBfilt64.sys Thu Jul 30 23:40:32 2009 (4A7267B0)
    Realtek HiDefinition Audio driver (file labelled as Creative Audio Driver) - Was found in the latest Win8 version available from Realtek on 07Sep2013
    http://www.carrona.org/drivers/driver.php?id=MBfilt64.sys

    povrtdev.sys Wed Feb 24 05:51:44 2010 (4B8504C0)
    PlayOn Virtual Audio Device
    http://www.carrona.org/drivers/driver.php?id=povrtdev.sys

    asmtxhci.sys Fri Mar 4 02:54:59 2011 (4D709AD3)
    Asmedia USB 3.0 driver
    http://www.carrona.org/drivers/driver.php?id=asmtxhci.sys

    asmthub3.sys Fri Mar 4 02:55:10 2011 (4D709ADE)
    ASMedia USB 3.0 Hub driver
    http://www.carrona.org/drivers/driver.php?id=asmthub3.sys

    AsrAppCharger.sys Tue May 10 04:28:46 2011 (4DC8F73E)
    ASRock App Charger Likely BSOD cause - haven't seen recently (15Jan2013)
    http://www.carrona.org/drivers/driver.php?id=AsrAppCharger.sys

    tap0901.sys Thu Nov 24 13:50:27 2011 (4ECE91F3)
    TAP-Win32 Adapter V9 or[br]OpenVPN driver or COMODO
    http://www.carrona.org/drivers/driver.php?id=tap0901.sys




    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Wed Sep 18 22:50:33.524 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\091813-36265-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 1:12:52.172
    Probably caused by :memory_corruption ( nt!MiAgeWorkingSet+264 )
    BugCheck 50, {fffffa818617c380, 0, fffff80263aa73d4, 2}
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
    Arguments: 
    Arg1: fffffa818617c380, memory referenced.
    Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
    Arg3: fffff80263aa73d4, If non-zero, the instruction address which referenced the bad memory
        address.
    Arg4: 0000000000000002, (reserved)
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  HandBrakeCLI.e
    FAILURE_BUCKET_ID: AV_nt!MiAgeWorkingSet
    CPUID:        "Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3400
      BIOS Version                  P2.50
      BIOS Release Date             10/31/2012
      Manufacturer                  To Be Filled By O.E.M.
      Product Name                  To Be Filled By O.E.M.
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Sep 18 11:38:25.646 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\091813-33734-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 1:05:34.294
    Probably caused by :ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+1ea45 )
    BugCheck 1A, {41284, 2fbead9001, 6a2e, fffff70001080000}
    BugCheck Info: MEMORY_MANAGEMENT (1a)
    Arguments: 
    Arg1: 0000000000041284, A PTE or the working set list is corrupt.
    Arg2: 0000002fbead9001
    Arg3: 0000000000006a2e
    Arg4: fffff70001080000
    BUGCHECK_STR:  0x1a_41284
    PROCESS_NAME:  dwm.exe
    FAILURE_BUCKET_ID: 0x1a_41284_nt!_??_::FNODOBFM::_string_
    CPUID:        "Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3400
      BIOS Version                  P2.50
      BIOS Release Date             10/31/2012
      Manufacturer                  To Be Filled By O.E.M.
      Product Name                  To Be Filled By O.E.M.
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Sep 18 10:31:49.775 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\091813-33484-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 14:27:34.422
    Probably caused by :memory_corruption ( nt!MiDeleteVirtualAddresses+3c9 )
    BugCheck 50, {fffffa80c5c30910, 0, fffff803eca96165, 2}
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
    Arguments: 
    Arg1: fffffa80c5c30910, memory referenced.
    Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
    Arg3: fffff803eca96165, If non-zero, the instruction address which referenced the bad memory
        address.
    Arg4: 0000000000000002, (reserved)
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  dwm.exe
    FAILURE_BUCKET_ID: AV_nt!MiDeleteVirtualAddresses
    CPUID:        "Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3400
      BIOS Version                  P2.50
      BIOS Release Date             10/31/2012
      Manufacturer                  To Be Filled By O.E.M.
      Product Name                  To Be Filled By O.E.M.
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Wed Sep 18 22:50:33.524 2013 (UTC - 4:00)**************************
    MBfilt64.sys                Thu Jul 30 23:40:32 2009 (4A7267B0)
    povrtdev.sys                Wed Feb 24 05:51:44 2010 (4B8504C0)
    asmtxhci.sys                Fri Mar  4 02:54:59 2011 (4D709AD3)
    asmthub3.sys                Fri Mar  4 02:55:10 2011 (4D709ADE)
    AsrAppCharger.sys           Tue May 10 04:28:46 2011 (4DC8F73E)
    tap0901.sys                 Thu Nov 24 13:50:27 2011 (4ECE91F3)
    AsrRamDisk.sys              Thu Jan 12 23:52:38 2012 (4F0FB896)
    RTKVHD64.sys                Tue Jan 31 05:55:06 2012 (4F27C88A)
    GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
    kl1.sys                     Tue Jun 19 09:27:15 2012 (4FE07E33)
    HECIx64.sys                 Mon Jul  2 18:14:58 2012 (4FF21D62)
    hcw89.sys                   Tue Jul 10 10:53:40 2012 (4FFC41F4)
    klim6.sys                   Thu Aug  2 07:08:40 2012 (501A5FB8)
    sptd.sys                    Sat Aug 18 17:05:38 2012 (503003A2)
    k57nd60a.sys                Sun Aug 26 00:58:34 2012 (5039ACFA)
    klkbdflt.sys                Mon Sep  3 09:54:42 2012 (5044B6A2)
    klmouflt.sys                Mon Sep  3 10:20:14 2012 (5044BC9E)
    amdkmafd.sys                Sat Sep 22 21:04:42 2012 (505E602A)
    igdkmd64.sys                Wed Sep 26 15:49:04 2012 (50635C30)
    intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
    hssdrv6.sys                 Tue Nov 20 19:34:02 2012 (50AC217A)
    taphss6.sys                 Tue Nov 20 19:35:47 2012 (50AC21E3)
    ISCTD64.sys                 Tue Nov 27 14:52:34 2012 (50B51A02)
    klwfp.sys                   Wed Feb 27 03:48:31 2013 (512DC85F)
    npf.sys                     Thu Feb 28 20:31:24 2013 (513004EC)
    dump_storahci.sys           Fri Mar  1 21:15:44 2013 (513160D0)
    kneps.sys                   Tue Mar  5 04:09:23 2013 (5135B643)
    klflt.sys                   Tue Mar 26 10:44:39 2013 (5151B457)
    klif.sys                    Tue Mar 26 11:05:41 2013 (5151B945)
    atikmpag.sys                Thu Mar 28 21:09:45 2013 (5154E9D9)
    atikmdag.sys                Thu Mar 28 22:27:04 2013 (5154FBF8)
    AtihdW86.sys                Tue Apr 23 06:56:48 2013 (517668F0)
    rzendpt.sys                 Tue Jul  9 23:02:44 2013 (51DCCED4)
    rzudd.sys                   Tue Jul  9 23:02:46 2013 (51DCCED6)
    
    http://www.carrona.org/drivers/driver.php?id=MBfilt64.sys
    http://www.carrona.org/drivers/driver.php?id=povrtdev.sys
    http://www.carrona.org/drivers/driver.php?id=asmtxhci.sys
    http://www.carrona.org/drivers/driver.php?id=asmthub3.sys
    http://www.carrona.org/drivers/driver.php?id=AsrAppCharger.sys
    http://www.carrona.org/drivers/driver.php?id=tap0901.sys
    http://www.carrona.org/drivers/driver.php?id=AsrRamDisk.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
    http://www.carrona.org/drivers/driver.php?id=kl1.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=hcw89.sys
    http://www.carrona.org/drivers/driver.php?id=klim6.sys
    http://www.carrona.org/drivers/driver.php?id=sptd.sys
    http://www.carrona.org/drivers/driver.php?id=k57nd60a.sys
    http://www.carrona.org/drivers/driver.php?id=klkbdflt.sys
    http://www.carrona.org/drivers/driver.php?id=klmouflt.sys
    amdkmafd.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=hssdrv6.sys
    http://www.carrona.org/drivers/driver.php?id=taphss6.sys
    http://www.carrona.org/drivers/driver.php?id=ISCTD64.sys
    http://www.carrona.org/drivers/driver.php?id=klwfp.sys
    http://www.carrona.org/drivers/driver.php?id=npf.sys
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
    http://www.carrona.org/drivers/driver.php?id=kneps.sys
    http://www.carrona.org/drivers/driver.php?id=klflt.sys
    http://www.carrona.org/drivers/driver.php?id=klif.sys
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
    http://www.carrona.org/drivers/driver.php?id=AtihdW86.sys
    http://www.carrona.org/drivers/driver.php?id=rzendpt.sys
    http://www.carrona.org/drivers/driver.php?id=rzudd.sys
      My System SpecsSystem Spec

  3. #3


    Posts : 2
    Windows 8


    I have updated or removed all of the drivers, removed Hot Spot Shield, and Asrock App Charger. I also updated my BIOS. Attached is the event viewer information you requested. I have about 10 hours worth of 1080i video to encode tonight so I will do that and see if I can recreate a bluescreen.

    Thank You

    P.S. The high def audio device is from my television, which I only use when I'm watching video.
      My System SpecsSystem Spec

  4. #4


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Event log shows several EventID 41 errors without corresponding BugCheck (BSOD) errors
    This is suggestive of a hardware error (since Windows doesn't know why it crashed).
    Please start witht hese free hardware diagnostics: Hardware Diagnostics
      My System SpecsSystem Spec

BSOD When Encoding Video
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