Windows 8 BSOD

tinz · Sep 18, 2013

Dear all,

Recently my laptop got BSOD, when i power on my laptop every morning. Any help will be appreciated.

Thank you.

usasma · Sep 20, 2013

Out of 6 memory dumps there were 6 different BSOD error codes. The differing error codes are usually symptomatic of a lower level problem within the system. They are usually caused by one of these things:
- borked (broken) hardware (several different procedures used to isolate the problem device)
- BIOS issues (check for updates at the motherboard manufacturer's website)
- overclocking/overheating - You'll know if you're overclocking or not. If uncertain we can suggest things to check.
- compatibility issues (3rd party hardware/drivers)
- low-level driver problems
- or even malware (scanned for when we ask for hardware diagnostics from Initial Hardware Diagnostics or Hardware Diagnostics ).

You can get a head start on the hardware diagnostics if you'd like - they are located here: Hardware Diagnostics

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

tosrfec.sys Tue Jul 12 07:05:25 2011 (4E1C2A75)
Toshiba Bluetooth USB Controller driver
http://www.carrona.org/drivers/driver.php?id=tosrfec.sys

Analysis:
The following is for informational purposes only.

Code:

[font=lucida console]**************************Wed Sep 18 20:38:32.499 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\091913-22015-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16628.amd64fre.win8_gdr.130531-1504
System Uptime:[B]0 days 15:46:57.300[/B]
Probably caused by :[B]memory_corruption ( nt!MiDemoteCombinedPte+3d )[/B]
BugCheck [B]1000007E, {ffffffffc0000005, fffff8002df28e89, fffff88002f63618, fffff88002f62e50}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x1000007E]SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)[/url]
Arguments: 
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff8002df28e89, The address that the exception occurred at
Arg3: fffff88002f63618, Exception Record Address
Arg4: fffff88002f62e50, Context Record Address
PROCESS_NAME:  ToshibaService
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID: [B][COLOR=RED]VERIFIER_ENABLED_VISTA_MINIDUMP[/COLOR][/B]
FAILURE_BUCKET_ID: [B]AV_VRF_nt!MiDemoteCombinedPte[/B]
CPUID:        "Intel(R) Core(TM) i5-3230M CPU @ 2.60GHz"
MaxSpeed:     2600
CurrentSpeed: [B]2594[/B]
  BIOS Version                  6.50
  BIOS Release Date             12/27/2012
  Manufacturer                  TOSHIBA
  Product Name                  Satellite L840
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Sep 17 20:56:04.440 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\091813-23234-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16628.amd64fre.win8_gdr.130531-1504
System Uptime:[B]0 days 0:06:34.214[/B]
*** ERROR: Module load completed but symbols could not be loaded for iscflashx64.sys
Probably caused by :[B]iscflashx64.sys[/B]
BugCheck [B]C4, {62, fffffa8009af5828, fffffa801afd4690, 1}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000C4]DRIVER_VERIFIER_DETECTED_VIOLATION (c4)[/url]
DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
Arguments: 
Arg1: 0000000000000062, A driver has forgotten to free its pool allocations prior to unloading.
Arg2: fffffa8009af5828, name of the driver having the issue.
Arg3: fffffa801afd4690, verifier internal structure with driver information.
Arg4: 0000000000000001, total # of (paged+nonpaged) allocations that weren't freed.
    Type !verifier 3 drivername.sys for info on the allocations
    that were leaked that caused the bugcheck.
BUGCHECK_STR:  0xc4_62
PROCESS_NAME:  services.exe
FAILURE_BUCKET_ID: [B]0xc4_62_VRF_LEAKED_POOL_IMAGE_iscflashx64.sys[/B]
CPUID:        "Intel(R) Core(TM) i5-3230M CPU @ 2.60GHz"
MaxSpeed:     2600
CurrentSpeed: [B]2594[/B]
  BIOS Version                  6.30
  BIOS Release Date             10/31/2012
  Manufacturer                  TOSHIBA
  Product Name                  Satellite L840
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Sep 17 20:42:34.508 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\091813-21562-01.dmp]
*** WARNING: Unable to verify timestamp for ?????????????????????????????z???
*** ERROR: Module load completed but symbols could not be loaded for ?????????????????????????????z???
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16628.amd64fre.win8_gdr.130531-1504
System Uptime:[B]0 days 15:09:18.878[/B]
*** WARNING: Unable to verify timestamp for ?????????????????????????????z???
*** ERROR: Module load completed but symbols could not be loaded for ?????????????????????????????z???
Probably caused by :[B]?????????????????????????????z??? ( nt+105c58 )[/B]
BugCheck [B]A, {fffffa900a2e4638, 2, 0, fffff803ba37ac58}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000000A]IRQL_NOT_LESS_OR_EQUAL (a)[/url]
Arguments: 
Arg1: fffffa900a2e4638, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff803ba37ac58, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
CPUID:        "Intel(R) Core(TM) i5-3230M CPU @ 2.60GHz"
MaxSpeed:     2600
CurrentSpeed: [B]2594[/B]
  BIOS Version                  6.30
  BIOS Release Date             10/31/2012
  Manufacturer                  TOSHIBA
  Product Name                  Satellite L840
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Sep 13 10:39:45.099 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\091313-27156-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16628.amd64fre.win8_gdr.130531-1504
System Uptime:[B]7 days 13:00:50.283[/B]
*** WARNING: Unable to verify timestamp for VerifierExt.sys
*** ERROR: Module load completed but symbols could not be loaded for VerifierExt.sys
*** WARNING: Unable to verify timestamp for QIOMem.sys
*** ERROR: Module load completed but symbols could not be loaded for QIOMem.sys
Probably caused by :[B]QIOMem.sys ( QIOMem+64a4 )[/B]
BugCheck [B]C2, {9d, 1, 0, fffff880065ce4a4}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000C2]BAD_POOL_CALLER (c2)[/url]
Arguments: 
Arg1: 000000000000009d, Attempt to allocate pool with a tag that does not contain any letters or digits.
    Using these tags makes tracking pool issues very hard.
Arg2: 0000000000000001, Incorrect pool tag used.
Arg3: 0000000000000000, Pool type
Arg4: fffff880065ce4a4, Caller's address.
BUGCHECK_STR:  0xc2_9d
PROCESS_NAME:  TOSHIBASystemS
FAILURE_BUCKET_ID: [B]0xc2_9d_VRF_QIOMem+64a4[/B]
CPUID:        "Intel(R) Core(TM) i5-3230M CPU @ 2.60GHz"
MaxSpeed:     2600
CurrentSpeed: [B]2594[/B]
  BIOS Version                  6.30
  BIOS Release Date             10/31/2012
  Manufacturer                  TOSHIBA
  Product Name                  Satellite L840
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Sep  5 21:18:41.723 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\090613-19953-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16628.amd64fre.win8_gdr.130531-1504
System Uptime:[B]0 days 22:11:34.485[/B]
*** ERROR: Module load completed but symbols could not be loaded for mssmbios.sys
Probably caused by :[B]ntkrnlmp.exe ( nt! ?? ::OKHAJAOM::`string'+1a72 )[/B]
BugCheck [B]A0, {107, a, fffffa800b73e0b0, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000A0]INTERNAL_POWER_ERROR (a0)[/url]
Arguments: 
Arg1: 0000000000000107, A data mismatch has occurred in the internal hibernation data
    structures.
Arg2: 000000000000000a
Arg3: fffffa800b73e0b0, POP_HIBER_CONTEXT
Arg4: 0000000000000000, PO_MEMORY_RANGE_ARRAY
BUGCHECK_STR:  0xA0
FAILURE_BUCKET_ID: [B]0xA0_nt!_??_::OKHAJAOM::_string_[/B]
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Sep  4 22:28:49.124 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\090513-18296-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16628.amd64fre.win8_gdr.130531-1504
System Uptime:[B]0 days 0:26:18.018[/B]
*** ERROR: Module load completed but symbols could not be loaded for netbt.sys
Probably caused by :[B]netbt.sys ( netbt+162b )[/B]
BugCheck [B]C1, {fffff9801899afc0, fffff9801899aeaa, bb4038, 23}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000C1]SPECIAL_POOL_DETECTED_MEMORY_CORRUPTION (c1)[/url]
Arguments: 
Arg1: fffff9801899afc0, address trying to free
Arg2: fffff9801899aeaa, address where bits are corrupted
Arg3: 0000000000bb4038, (reserved)
Arg4: 0000000000000023, caller is freeing an address where nearby bytes within the same page have been corrupted
BUGCHECK_STR:  0xC1_23
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0xC1_23_VRF_netbt+162b[/B]
CPUID:        "Intel(R) Core(TM) i5-3230M CPU @ 2.60GHz"
MaxSpeed:     2600
CurrentSpeed: [B]2594[/B]
  BIOS Version                  6.30
  BIOS Release Date             10/31/2012
  Manufacturer                  TOSHIBA
  Product Name                  Satellite L840
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.

Code:

[font=lucida console]**************************Wed Sep 18 20:38:32.499 2013 (UTC - 4:00)**************************
[COLOR=RED][B]tosrfec.sys                 Tue Jul 12 07:05:25 2011 (4E1C2A75)[/B][/COLOR]
btfilter.sys                Sun Mar 18 22:59:38 2012 (4F66A11A)
athw8x.sys                  Thu Jun 14 05:41:08 2012 (4FD9B1B4)
tos_sps64.sys               Sun Jun 17 21:21:30 2012 (4FDE829A)
CHDRT64.sys                 Tue Jun 26 22:08:29 2012 (4FEA6B1D)
HECIx64.sys                 Mon Jul  2 18:14:58 2012 (4FF21D62)
L1C63x64.sys                Fri Jul  6 01:38:21 2012 (4FF679CD)
AtihdW86.sys                Tue Jul 17 03:34:09 2012 (50051571)
TVALZFL.sys                 Sat Jul 21 18:29:07 2012 (500B2D33)
TVALZ_O.SYS                 Wed Jul 25 19:23:25 2012 (50107FED)
tdcmdpst.sys                Wed Jul 25 19:41:48 2012 (5010843C)
QIOMem.sys                  Thu Jul 26 22:39:59 2012 (5011FF7F)
iaStorA.sys                 Tue Jul 31 14:21:21 2012 (50182221)
dump_iaStorA.sys            Tue Jul 31 14:21:21 2012 (50182221)
hiber_iaStorA.sys           Tue Jul 31 14:21:21 2012 (50182221)
Thotkey.sys                 Tue Jul 31 15:22:26 2012 (50183072)
atikmpag.sys                Wed Aug  8 09:48:21 2012 (50226E25)
atikmdag.sys                Wed Aug  8 10:32:04 2012 (50227864)
THAccel.sys                 Wed Aug  8 23:44:38 2012 (50233226)
SynTP.sys                   Thu Aug 16 16:09:43 2012 (502D5387)
Smb_driver_Intel.sys        Thu Aug 16 16:11:24 2012 (502D53EC)
intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
aswFsBlk.SYS                Thu May  9 04:47:16 2013 (518B6294)
aswMonFlt.sys               Thu May  9 04:47:23 2013 (518B629B)
aswTdi.SYS                  Thu May  9 04:47:32 2013 (518B62A4)
aswrdr2.sys                 Thu May  9 04:47:41 2013 (518B62AD)
aswVmm.sys                  Thu Jun 27 11:35:59 2013 (51CC5BDF)
aswSP.SYS                   Thu Jun 27 11:37:21 2013 (51CC5C31)
aswSnx.SYS                  Thu Jun 27 11:37:25 2013 (51CC5C35)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Sep 17 20:56:04.440 2013 (UTC - 4:00)**************************
iscflashx64.sys             Wed May 30 02:03:36 2012 (4FC5B838)
aswRvrt.sys                 Thu May  9 04:47:02 2013 (518B6286)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Sep 13 10:39:45.099 2013 (UTC - 4:00)**************************
atikmpag.sys                Wed Dec 19 14:32:55 2012 (50D21667)
atikmdag.sys                Wed Dec 19 15:38:55 2012 (50D225DF)
ssudbus.sys                 Tue Jan 22 23:48:32 2013 (50FF6BA0)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Sep  5 21:18:41.723 2013 (UTC - 4:00)**************************
hiber_storport.sys          Wed Jul 25 22:29:58 2012 (5010ABA6)
[/font]

Windows 8 BSOD

tinz

New Member

My Computer

System One

usasma

Mr. Cranky Pants

My Computer

System One